--- title: "Operto Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Operto Teams the right Hospitality Property Management solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/170587/OpertoTeams/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Operto Teams 4.8 (102) [View alternatives](https://www.capterra.com/p/170587/OpertoTeams/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Operto Teams Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews HS Haley S Accounts SpecialistReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “I use Operto Teams for our Vacation Rental Management company and have been very happy with it. As we have continued to grow and add more homes to our portfolio, it has helped us manage important tasks such as cleanings, inspections and maintenance requests so much better.“ November 4, 2025 KC Kelly C OwnerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “We wish homeowner/PM blocks would transfer to Operto automatically as we currently have to add them manually, and it can be difficult to track when those dates change“ June 20, 2024 CH Christian Ariel H Central Ops AnalystHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “Implementing this feature would make Operto an even more valuable tool for our operations.“ July 18, 2024 CH Christian Ariel H Central Ops AnalystHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “The absence of a mobile app is a notable drawback.“ July 18, 2024 CG Chelsey G Housekeeping ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “We are able to efficiently schedule a multitude of tasks and know that scheduling conflicts will be notified to us and reset visually to avoid missed tasks etc.“ February 2, 2022 LT Lauren T VPReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Reporting is difficult to figure out on your own, print out features lack a little bit of detail but that could be on my end.“ January 17, 2022 KR Kimberly R OwnerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “We have appreciated the patience and support as we moved forward on this huge learning curve for our company!“ August 22, 2024 CM Cheryl M Property managerHospitality, Self-employedUsed the software for: Less than 6 months. “The software does not recognize the 4th listing and does not communicate with the other 3 as far as scheduling a same day turnover of the property.“ August 1, 2021 ## Showing most helpful reviews Showing 1-25 of 102 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Owner Used the software for: Less than 1 year ### "Dissatisfied with this garbage company" September 22, 2026 1.0 Absolutely awful. They are lying and manipulative and do anything to lock you into a contract because they are good for nothing and would otherwisr get no customers. Pros Havent found a single positive yet. But since im stuck in a contract for the next year ill update if they ever do one thing helpful Cons The cost, customet support, mamagement, ease of use, integrity of the company, the transparency of the company. Review Source R Reviewer President Used the software for: 1-3 years ### "Absolutely the worst " June 22, 2026 1.0 Terrible. They stopped trying to help with my problem. Pros They promised alot, but failed to deliver. Cons It does not work in poor cell service as they promised. Review Source R Reviewer Business Owner / Developer Used the software for: Less than 1 year ### "Best Bang for your Buck" March 18, 2021 5.0 Overall I love the software, and the customer service , help desk is always very helpful and there for me , pretty much right away... Never have to really wait more than a day to get a reply on questions I may have. Pros VR Solved my scheduling team problems immediately provided the organization I needed for each member of my cleaning team to function optimally without me having to physically text and tell them where to be and what to do each time. It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own. Cons I can't really say I have a least like of anything thus far using this software. I have been very pleased with it. Maybe the only thing I would love to have in addition is an Inventory list for each unit and a way to keep up with the supplies inventory for each unit... alerting the staff and admins when certain supplies are getting low and need to be repurchased. Review Source R Reviewer Owner & Property Manager In-Charge Used the software for: Less than 1 year ### "Makes our business run smoothly" September 9, 2020 5.0 This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it. Pros There are too many positives to list them all: The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had. Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in. Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings. Ability to assign tasks to specific employees and to see the approximate time the jobs will take. Employee start/stop on jobs for tracking payroll as well as how long a job takes. Piece pay tracking for non-hourly employees Linen packing lists Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion. Ability to assign multiple employees or teams to the same tasks. Cons The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training. Review Source R Reviewer Housekeeping Manager Used the software for: Less than 1 year ### "Game Changer!" March 11, 2020 5.0 VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability. \[SENSITIVE CONTENT HIDDEN\] and team have been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend VRScheduler, so sad it took me so long to make this change! Pros Integration was super easy!! Set up was time consuming but not difficult! Auto- generates and pulls in real time from Res Software. Auto Assigns all staff requiring minimal adjustment. Ability to see schedule days, weeks, months in advance. Easy adjustment for call off's , cancellations. Less time & energy required to manage 40 field staff and 200 homes. Cons I would like to see some improvement in the notifications. The Issues section streamlined. It is not very user friendly, time exhaustive and duplicate issues. I'd like to someday see a communication aspect-Direct Messaging to field staff and entire team. Review Source Jessica L. President Used the software for: Less than 1 year ### "The leap from Maid Service to Property Managers..." August 24, 2021 5.0 Customer service has been incredibly responsive to our needs and patient with us while with implement and acclimate to a more streamlined and organized workflow. Pros VRScheduler has allowed us to combine our maid scheduling and property management software and consolidate into one dynamic and flexible interface. This has helped us grow the vacation rental management side of our maid business and effectively took us to the next level in our business. Cons The front end implementation is a little nebulous and takes time, but such is the case with all great things. You get out what you put in, and the learning curve is well worth the reward. Review Source Erika Greenland B. Owner Used the software for: 1-3 years ### "Recommend but it's a time and financial investment " January 12, 2021 4.0 We like it but it's around $300 / month for us and it's borderline not worth it. We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help. Pros \- It is a huge time saver to have the cleans synced automatically - Almost no human error and if there is, it's the clients fault and not ours ;) - Scheduling is much easier - Master calendar shows all bookings Cons \- Due to USD exchange rate, this program is very expensive for us and when I get the bill, it turns me off. It's still worth it as we are at our one year mark and will continue but partially due to the fact we have invested so much time learning it. - Customer support: I would prefer a phone line to call instead of emailing. I have tried calling before but it's an American # and I can't call out Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Reliable and best price/performance ratio" January 29, 2024 5.0 Once everything was set up perfectly and we got used to working with the software, we were delighted. The support is world class, fast and reliable. Pros Very well-functioning web app, individual checklists, task evaluations Cons You cannot automatically assign a task to another person if the first person rejects the job. Therefore only semi-automatic and not fully automatic task distribution Review Source R Reviewer Owner Used the software for: Less than 1 year ### "VRScheduler is a NO BRAINER" March 12, 2020 5.0 My company is more organized than it has ever been. VRScheduler has provided me the tool to minimize operational costs while increasing our quality of services provided. Pros VRScheduler's software was able to be tailor fit for my housekeeping company, providing me more structure than my company has every had. Cons It is definitely not software I could setup on my own, it was much more difficult than what I had experienced with other products. However they are very hands on in teaching you how to use the software, providing that tailor fit setup specific to our business. Review Source Haley S E. Accounts Specialist Used the software for: 1-3 years ### "Great Property Management CRM" November 6, 2025 5.0 Overall experience with Operto Teams has been really great and really helped us streamline our major tasks that come with managing vacation rental properties. Highly suggest for companies managing 15+ homes. Pros I use Operto Teams for our Vacation Rental Management company and have been very happy with it. As we have continued to grow and add more homes to our portfolio, it has helped us manage important tasks such as cleanings, inspections and maintenance requests so much better. It syncs with our calendar on our bookings CRM and makes for automating task reminders a breeze. Cons Operto Teams is very user friendly, however what I least like about the CRM is some of its filtering options. As the staff member that reconciles and audits monthly cleanings and maintenance tasks, it can be a little bit more tedious and time consuming than it should be. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Essential tool for unit based housekeeping management" January 19, 2022 5.0 Superior onboarding and training experience. The platform was up and running in a day and further customization was supported by the customer care team at every step. On the rare occasions when an integration broke down, the team fixed it super quickly and didn't make excuses. VR Scheduler has the manager's needs in mind, they are continuing to improve the product all the time and you any manager will win by using it. Pros I like that VR Scheduler is created and continually developed with the challenges of automating housekeeping and unit maintenance scheduling and visibility for a manager. There is an ongoing focus on automation that is superior to other products. Maybe even more than the excellence of the product, the customer care is THE VERY BEST! I can't thank the VR Scheduler team enough for actually caring about our business. They make themselves available because they know there is nothing more critical than supporting and managing cleaning and maintenance in the short term rental business. Cons I think the user interface needs work, but the team is aware of this also. Review Source R Reviewer Owner Manager Used the software for: Less than 1 year ### "Great Task Management Program" March 18, 2024 5.0 Pros This program goes above and beyond managing day to day issues & tasks that are vitally important to running a property management company. Cons I would love for Operto to integrate fully with our PMS. We currently us Ical to integrate. Have a fully integration would be so much more helpful. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "VRScheduler is the key to our growth" February 15, 2022 5.0 VRScheduler has been such a game changer for us, and the more we dig down and learn to use it, the more benefit we get from it. It's a really powerful software with really friendly support, so it doesn't get much better than that! Pros I love the automation! The cleanings automatically populate when we get a new booking, which then automatically goes to our cleaners to accept or decline, and it all flows from there. And if we need to customize something in a particular way, that's easy too. Our cleaners have had no trouble learning to use it. The customer support and onboarding are wonderful. The price can't be beat! Cons It looks a little overwhelming at first, but there is guidance along the way to help clarify. It's not quite as pretty as some of the competition, but it works perfectly. Review Source R Reviewer Business Owner Used the software for: 1-3 years ### "Awesome cleaning business management software" January 15, 2021 5.0 This company is super responsive, and knows what it’s like in the field and on the management side of things. I have had nothing but positive experiences with VRS. Pros I love how we can link our vacation rental owner schedules directly to our scheduling calendar. I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff. Cons We are in communication with the development team at VRS about a couple of additional features we would like to see. But that’s only because we’ve added residential cleans, on top of our vacation rentals. As for vacation rental cleaning management software, I couldn’t ask for anything more. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Outstanding Service & Software" April 27, 2021 5.0 I am a huge fan of this program and the software. The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful. Pros I like the innovative features and thoughtfulness that went into the design. It is comprehensive, thorough and covers a wide range of options for any business. Cons The learning curve seemed a bit steep initially because the program is so vast. However, with the help of both \[SENSITIVE CONTENT HIDDEN\] and some extra one-on-one training, we were able to move past our first few baby steps and grow more comfortable with all the features. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Excellent Software and Service " October 19, 2021 5.0 Pros Software is very easy to use and customer service is outstanding. \[SENSITIVE CONTENT\] is very hands on. Cons Haven’t had any issues during the last two years Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Operto Teams" June 26, 2024 5.0 Pros Operto Teams has been critical for us in our housekeeping/maintenance management. It's been a great way to communicate between team members and homeowners, to track maintenance issues, and provide photo and video reporting. Cons There are integration factors that don't work well with our PMS. We wish homeowner/PM blocks would transfer to Operto automatically as we currently have to add them manually, and it can be difficult to track when those dates change Review Source R Reviewer CEO Used the software for: 1-3 years ### "Fantastic Tool to Take Away Scheduling headache " August 25, 2021 5.0 Pros Calendar integration. User friendly. Ability to recognize what dates are available or vice versa based on active reservation calendar, for the purpose of scheduling cleaning and maintenance, which streamlined a lot of the process in between. Cons It is web based. Don't have an APP yet. Review Source R Reviewer Owner Used the software for: 1-3 years ### "A complete package!" September 29, 2020 5.0 From implementation to operation, VRScheduler has helped grow our business and will be using it as long as we are in business. It is a fantastic software and a pleasure to use. Pros VRScheduler has changed the way we operate our business and streamlined our entire workflow from A-Z. We had someone daily entering tasks in a google calendar which resulted in lots of human error. Having VRScheduler automate this process and scheduling all our cleaning/maintenance staff has take out the guess work, and allows us to focus on growing our business knowing that all scheduling is taken care of in real time. Cons Any issues that came up, \[SENSITIVE CONTENT HIDDEN\] and her team resolved instantly! Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Saves time and headaches!" April 3, 2019 4.0 We are very happy with our transition to VRScheduler. We have been able to customize it in so many ways, that make it an exceptional product for our needs! It does occasionally have glitches, but once the tech team is notified they are usually fixed right away. In general, tech support has been fantastic - which made the transition to an online platform much less overwhelming. Pros After 4 years of tracking vacation rental bookings and cleanings using an Excel spreadsheet and iCal, we decided that our list of 40+ clients was too unwieldy for so much manual entry. VRScheduler automatically imports bookings to a central location, and auto-generates tasks that WE identify to go along with each one. The tasks also feed into a staffing calendar, making scheduling a breeze. The best part is that the software has VASTLY decreased the likelihood of a missed booking. If the visit shows up in VRBO, it's on my calendar! Cons While each booking and group name imports automatically into VRScheduler, the number of guests still need to be manually entered for each group. We've been told by tech support that this is a limitation of VRBO and Airbnb (not VRScheduler) - but it's the most onerous part of using it. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "VR Scheduler review " December 8, 2020 5.0 Overall, I am very pleased with VRScheduler. It has been a game changer for our business and I highly recommend it. Pros For my company, the ease of automatic integration and scheduling is the best part of this software. I do not have to worry about making a weekly schedule for my staff or getting the information from clients. It has saved both time and money. Cons I feel that the overall layout could be more user friendly. It can be somewhat difficult to navigate between each tab/task. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Perfectly designed!" April 25, 2019 5.0 Great software with a very responsive and dedicated staff. They are always improving and adding features based on user recommendations. Well done! Pros It had everything I was looking for as far as scheduling and running our VR operations. I am now realizing it may fully replace the other 2 programs that we use in conjunction with VR Scheduler. Cons I am not sure if there are any cons at this point. Review Source R Reviewer Owner/Operator Used the software for: 1-3 years ### "Streamline software for my short-term vacation rental company." March 22, 2019 5.0 Wonderful! I highly recommend to those seeking an intelligent, intuitive and streamlining software. The customer service cannot be beat! Pros I love how CEO created a very practical and sophisticated software program that is not only easy to use but is essential for this line of work. This particular software has the capacity to Streamline all of the day to day operations as well the ability to sync calendars form various booking platforms. It makes my life much easier and is essentially error proof. One of the best things about the VR Scheduler is that you have the option to utilize only the features that best suite your company's needs... making it feel tailored made just for you. Cons There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company. Review Source KR Kimberly R. Owner Used the software for: Less than 1 year ### "Great Support!" August 27, 2024 5.0 We have appreciated the patience and support as we moved forward on this huge learning curve for our company! Pros They provided great training and now are providing great support! Cons Everything has been great! We have no complaints. Review Source R Reviewer Managing Member Used the software for: Less than 1 year ### "Love this software. " November 29, 2021 5.0 I love this program Pros I love how easy it is to use! And how easy it makes our lives as owners and our cleaners as well! Cons Truly I really have no found any cons about it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.