# Operto Teams Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Operto Teams the right Hospitality Property Management solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170587/OpertoTeams/reviews

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Operto Teams

4.9 (100)

[View alternatives](https://www.capterra.com/p/170587/OpertoTeams/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Operto Teams

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

HS

Haley S

Accounts SpecialistReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“I use Operto Teams for our Vacation Rental Management company and have been very happy with it. As we have continued to grow and add more homes to our portfolio, it has helped us manage important tasks such as cleanings, inspections and maintenance requests so much better.“

November 4, 2025

KC

Kelly C

OwnerHospitality, 2 - 10 employeesUsed the software for: 6-12 months.

“We wish homeowner/PM blocks would transfer to Operto automatically as we currently have to add them manually, and it can be difficult to track when those dates change“

June 20, 2024

CH

Christian Ariel H

Central Ops AnalystHospitality, 51 - 200 employeesUsed the software for: Less than 6 months.

“Implementing this feature would make Operto an even more valuable tool for our operations.“

July 18, 2024

CH

Christian Ariel H

Central Ops AnalystHospitality, 51 - 200 employeesUsed the software for: Less than 6 months.

“The absence of a mobile app is a notable drawback.“

July 18, 2024

KR

Kimberly R

OwnerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months.

“We have appreciated the patience and support as we moved forward on this huge learning curve for our company!“

August 22, 2024

CM

Cheryl M

Property managerHospitality, Self-employedUsed the software for: Less than 6 months.

“The software does not recognize the 4th listing and does not communicate with the other 3 as far as scheduling a same day turnover of the property.“

August 1, 2021

CH

Christian Ariel H

Central Ops AnalystHospitality, 51 - 200 employeesUsed the software for: Less than 6 months.

“The support from the Operto team is excellent!“

July 18, 2024

LT

Lauren T

VPReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Reporting is difficult to figure out on your own, print out features lack a little bit of detail but that could be on my end.“

January 17, 2022

## Showing most helpful reviews

Showing 1-25 of 100 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daychia S.  
Business Owner / Developer  
Commercial Real Estate  
Used the software for: 6-12 months

### "Best Bang for your Buck"

March 16, 2021

5.0

Overall I love the software, and the customer service , help desk is always very helpful and there for me , pretty much right away... Never have to really wait more than a day to get a reply on questions I may have.

Pros

VR Solved my scheduling team problems immediately provided the organization I needed for each member of my cleaning team to function optimally without me having to physically text and tell them where to be and what to do each time. It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.

Cons

I can't really say I have a least like of anything thus far using this software. I have been very pleased with it. Maybe the only thing I would love to have in addition is an Inventory list for each unit and a way to keep up with the supplies inventory for each unit... alerting the staff and admins when certain supplies are getting low and need to be repurchased.

Alternatives considered

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

Reason for choosing Operto Teams

I was working with Smoobu and asked them about a way to organize my Cleaning staff and they suggested VR to me. I took the trial run and was impressed .

Review Source

Response from Operto Guest Technologies

April 28, 2021

Dear Daychia Thank you so much for your awesome feedback. We are so pleased that we have helped to solve your team scheduling problems and that you love our software and customer service. And your comment about an inventory list is a great idea. We will have a think about adding this feature in the future. We are so pleased that Smoobu recommended us to you, and thank you for being a great client and advocate. Warm regards

MM

Melanie M.  
Owner & Property Manager In-Charge  
Hospitality  
Used the software for: 6-12 months

### "Makes our business run smoothly"

September 1, 2020

5.0

This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.

Pros

There are too many positives to list them all: The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had. Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in. Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings. Ability to assign tasks to specific employees and to see the approximate time the jobs will take. Employee start/stop on jobs for tracking payroll as well as how long a job takes. Piece pay tracking for non-hourly employees Linen packing lists Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion. Ability to assign multiple employees or teams to the same tasks.

Cons

The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.

Alternatives considered

[Properly](https://www.capterra.com/p/164315/Properly/)[Breezeway](https://www.capterra.com/p/186514/Breezeway/)

Reason for choosing Operto Teams

Significant pricing difference (VR Scheduler is a bargain) and we loved the software and people at VR Scheduler when we trialed it.

Review Source

Response from Operto Guest Technologies

September 17, 2020

Dear Melanie, Wow, what great, great feedback. And thank you so much for highlighting our customer care. This is really important to us as you are not only buying into our product but also into our people. It is so rewarding to read about all the positives that you are now experiencing because of VRScheduler and how it makes your worklife and those of your colleagues much easier. We wish you all the very best during these challenging times and if you ever need any assistance you know where to find us. Warm regards and stay safe

LS

LaShonne S.  
Call Center Manager  
Hospitality  
Used the software for: 6-12 months

### "VRScheduler"

June 3, 2019

3.0

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

Review Source

TS

Tiffany S.  
Housekeeping Manager  
Hospitality  
Used the software for: Less than 6 months

### "Game Changer!"

March 4, 2020

5.0

VRScheduler has be been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability. \[SENSITIVE CONTENT HIDDEN\] and team have been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend VRScheduler, so sad it took me so long to make this change!

Pros

Integration was super easy!! Set up was time consuming but not difficult! Auto- generates and pulls in real time from Res Software. Auto Assigns all staff requiring minimal adjustment. Ability to see schedule days, weeks, months in advance. Easy adjustment for call off's , cancellations. Less time & energy required to manage 40 field staff and 200 homes.

Cons

I would like to see some improvement in the notifications. The Issues section streamlined. It is not very user friendly, time exhaustive and duplicate issues. I'd like to someday see a communication aspect-Direct Messaging to field staff and entire team.

Alternatives considered

[Properly](https://www.capterra.com/p/164315/Properly/)[Breezeway](https://www.capterra.com/p/186514/Breezeway/)

Reason for choosing Operto Teams

I felt VRS had more features as it pertains to a housekeeping department. Others were mostly Maintenance and Owner centered. Easy interface and it felt more dynamic, as far as ability to set features to my needs. I would not have to fight the software to make it work for me. VRS was a newer/smaller company with the ability to make changes and adjustments to meet our needs. I liked the idea of "growing" together. Other companies were "set" in their features and had little to no ability to adjust. Of course...price!!

Review Source

Response from Operto Guest Technologies

October 6, 2020

Dear Tiffany, We are so happy to hear that VRScheduler was easy to integrate and managing your staff and 200 homes has become less time consuming. Please feel free to contact me directly regarding notifications and communications so we can better understand your constructive feedback. Look forward to hearing from you! Kind regards, Jill

JL

Jessica L.  
President  
Hospitality  
Used the software for: 6-12 months

### "The leap from Maid Service to Property Managers..."

August 16, 2021

5.0

Customer service has been incredibly responsive to our needs and patient with us while with implement and acclimate to a more streamlined and organized workflow.

Pros

VRScheduler has allowed us to combine our maid scheduling and property management software and consolidate into one dynamic and flexible interface. This has helped us grow the vacation rental management side of our maid business and effectively took us to the next level in our business.

Cons

The front end implementation is a little nebulous and takes time, but such is the case with all great things. You get out what you put in, and the learning curve is well worth the reward.

Reason for choosing Operto Teams

Price and personal recommendation from my colleague \[SENSITIVE CONTENT\]

Switched from

[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/)

We needed more property management features - especially the booking feature and linen inventory.

Review Source

Response from Operto Guest Technologies

August 29, 2021

Thank you for taking the time to write a review. We are so pleased to hear that VRScheduler has helped you grow your business. We also appreciate your positive feedback on our customer service. We are there for you 100% whenever you have questions or need assistance. Please consider recommending us to your colleagues. Kind Regards

EG

Erika G.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Recommend but it's a time and financial investment "

January 11, 2021

4.0

We like it but it's around $300 / month for us and it's borderline not worth it. We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help.

Pros

\- It is a huge time saver to have the cleans synced automatically - Almost no human error and if there is, it's the clients fault and not ours ;) - Scheduling is much easier - Master calendar shows all bookings

Cons

\- Due to USD exchange rate, this program is very expensive for us and when I get the bill, it turns me off. It's still worth it as we are at our one year mark and will continue but partially due to the fact we have invested so much time learning it. - Customer support: I would prefer a phone line to call instead of emailing. I have tried calling before but it's an American # and I can't call out

Reason for choosing Operto Teams

Personal referral from a cleaning company in town.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

We wanted to try a system that automated the booking and synced the calendars

Review Source

Response from Operto Guest Technologies

February 3, 2021

Thank you for taking the time to review the VRScheduler and we are really happy that you find the system time saving and easy to use. Thank you for your feedback and please stay safe

FG

Florian G.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Reliable and best price/performance ratio"

January 25, 2024

5.0

Once everything was set up perfectly and we got used to working with the software, we were delighted. The support is world class, fast and reliable.

Pros

Very well-functioning web app, individual checklists, task evaluations

Cons

You cannot automatically assign a task to another person if the first person rejects the job. Therefore only semi-automatic and not fully automatic task distribution

Switched from

[Turno](https://www.capterra.com/p/166734/Turno/)

Unreliable app and bugs in the app. Also Price was higher

Review Source

Response from Operto Guest Technologies

January 29, 2024

Thank you for sharing your positive experience with Operto Teams! We're thrilled to hear that you're that you're enjoying the performance of our web app, and the individual checklist and task evaluation features. Good news — you can set up automatic task assignment to another person if the first person rejects the job! Our team will reach out to assist in setting this up. Thank you for choosing Operto!

SM

Skylar M.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "VRScheduler is a NO BRAINER"

March 9, 2020

5.0

My company is more organized than it has ever been. VRScheduler has provided me the tool to minimize operational costs while increasing our quality of services provided.

Pros

VRScheduler's software was able to be tailor fit for my housekeeping company, providing me more structure than my company has every had.

Cons

It is definitely not software I could setup on my own, it was much more difficult than what I had experienced with other products. However they are very hands on in teaching you how to use the software, providing that tailor fit setup specific to our business.

Switched from

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

VRScheduler provided an array of features I had not found anywhere else.

Review Source

Response from Operto Guest Technologies

September 18, 2020

Hi Skylar, Wow, what a lovely review. We are so pleased that VRScheduler has made your life easier and reduced your costs. This is our ultimate aim and we are always delighted when we see satisfied clients. We are also always happy to help with the set up and with the use of the system until you feel more comfortable to use it on your own so if you have any questions, you can always contact us. Please do recommend us to your industry colleagues and thanks once again for such wonderful feedback. Kind regards

HS

Haley S.  
Accounts Specialist  
Real Estate  
Used the software for: 1-2 years

### "Great Property Management CRM"

November 4, 2025

5.0

Overall experience with Operto Teams has been really great and really helped us streamline our major tasks that come with managing vacation rental properties. Highly suggest for companies managing 15+ homes.

Pros

I use Operto Teams for our Vacation Rental Management company and have been very happy with it. As we have continued to grow and add more homes to our portfolio, it has helped us manage important tasks such as cleanings, inspections and maintenance requests so much better. It syncs with our calendar on our bookings CRM and makes for automating task reminders a breeze.

Cons

Operto Teams is very user friendly, however what I least like about the CRM is some of its filtering options. As the staff member that reconciles and audits monthly cleanings and maintenance tasks, it can be a little bit more tedious and time consuming than it should be.

Review Source

CAH

Christian Ariel H.  
Central Ops Analyst  
Hospitality  
Used the software for: Less than 6 months

### "Streamlined Operations with Operto"

July 18, 2024

5.0

Using Operto has significantly improved our workflow, making our tasks more manageable and streamlined. The support from the Operto team is excellent! Initially, using Operto can be challenging, but once you get the hang of it, it becomes a fantastic tool for work. The absence of a mobile app is a notable drawback. Implementing this feature would make Operto an even more valuable tool for our operations.

Pros

\- Great Team Support - Smoother Workflow - Eases Task Management

Cons

\- No Mobile App Available - We would love to be able to email reports to Owners directly from Operto

Reason for choosing Operto Teams

Operto is a quite complete tool, it even helps us address HR issues.

Review Source

AT

Amine T.  
Founder & CEO  
Real Estate  
Used the software for: 6-12 months

### "Outstanding and Superior Platform"

March 30, 2022

5.0

The best feature of all is their customer service team who are extremely responsive and supportive. I had few requirements that were needed and they got them implemented in no time, in addition to responding promptly to all inquiries. I started out with just 4 properties on Operto Teams, and the onboarding specialist was amazing and knowledgeable and the attention provided made us feel as if we were a company of 100s of apartment. They don’t spare any efforts regardless of the size of your company and are truly a partner that you’ll grow together with.

Pros

If I am to write every single good thing about Operto Teams this would be an extremely long post. From task automation, to employees management, reporting, housekeeping, operations, frontdesk, maintenance, Operto Teams nails it down to the dot in its feature packed platform. Furthermore, the extensive reporting and flawless integrations takes Operto Teams to a different level. Managing staff and vendors couldn’t be any easier where all payrolls are automatically calculated, all you have to do is approve and payout. Our service providers love using Operto Teams and the extensive fully featured checklists that allows you to customize per your needs. Notifications through email and SMS is another killer feature which we rely heavily on with our staff and vendors. Finally, the master calendar is magic by itself, the way it displays all your tasks and information in a seamless interface makes your day to day take management simple.

Cons

Nothing whatsoever to complain about, have been using Operto Teams for 6 months now and works flawlessly.

Review Source

Response from Operto Guest Technologies

April 4, 2022

Amine, thank you for the kind words. We are so glad that you are enjoying Operto Teams. We look forward to many years of growing and working together. All the best, Operto Teams

RD

Rebecca D.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Very glad that we found this"

September 3, 2020

5.0

Wonderful! Staff extremely patient and helpful.

Pros

I am very glad that we found this. I had initially chosen a more expensive program mainly due to the looks visually. VR scheduler is a little outdated looking in my opinion, however, once I got past that to get to the features it was everything we were looking for. We are a hybrid company, somewhere in between a cleaning company and a vacation rental manager. We needed a lot of features, minus the reservation/booking features that compromise most other software programs. We were specifically interested in creating staff checklists. It took a little tweaking, but we got it perfect. \[SENSITIVE CONTENT HIDDEN\] taught me how to change the font size (for us older folks using our phones), bold words, etc. We were able to make changes to suit our needs. \[SENSITIVE CONTENT HIDDEN\] were wonderful (and VERY patient) in helping us get started and set up. I would very highly recommend for features. I still wish the look was a little more modern but for the price this is truly wonderful. It has saved soooo much time in scheduling and the pen and paper system that we had. Very happy that I chose this software.

Cons

Some other programs were more modern looking and a little easier to learn initially

Review Source

Response from Operto Guest Technologies

September 17, 2020

Dear Rebecca Thank you very much for taking the time to review VRScheduler. We are over the moon that you stuck with us through the training - it really is rewarding to read that we have succeeded in giving you everything that you were looking for and that you found our prices to be really competitive. Please do recommend us to your colleagues in the industry and if there is anything more that we can do for you then please don't hesitate to reach out to us. Kind regards and stay safe

DE

Daniel E.  
Owner and General Manager  
  
Used the software for: 6-12 months

### "VR Scheduler is a game-changer for vacation rental managers! It has made scheduling cleaners easy."

January 13, 2018

5.0

Pros

Managing schedules for housekeepers over multiple properties that have a variety of check-out days can be a challenge to even the property manager who loves detail. VR Scheduler has made this task, not only easy, it has also shaved off hours every week, making our work more productive. With all cleanings automatically in place on the calendar for the day of check-out and assigned to the correct housekeeper or supervisor, all I have to do is click, drag and drop to place the property to move the cleaning to the day it works best for my staff. In addition, VR Scheduler not only allows employees to mark when their tasks are completed, and allows them to add notes and pictures for maintenance or damage, it also automatically updates the master calendar when the hot tub inspection is complete, when the home is clean and when a supervisor inspects the property. VR Scheduler is one of those "must haves" in the vacation rental manager's toolbox! After thirteen years of vacation rental management, this is one of the best software products I have ever used.

Cons

What's not to like? There are really no negatives--quick response time for customer service, a great product that makes my life easier, so I guess the only negative is that it takes some time to do the setup--but what software doesn't!

Review Source

Response from Operto Guest Technologies

January 16, 2018

Hello Dan, Thank you for your detailed and expansive positive review of VRScheduler for your company Destination Leavenworth. We are thrilled and rewarded that you reported our vacation rental software is saving you hours and increasing production. It is an absolute pleasure to work with you to increase your operational performance. Thanks again for being a loyal customer and writing this amazing review, it really made our day here at VRScheduler. Jill

TL

Toni L.  
President/CEO  
Real Estate  
Used the software for: 1-2 years

### "Very happy with VRScheduler"

January 14, 2021

5.0

We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for last minute bookings as well as property inspections being set up/arranged prior to check ins!

Pros

We love how customizable it is to our business and the integration went easily with Ownerrez. It automatically arranges cleanings/inspections which helped free up A LOT of time. We are able to put specific instructions/requests for each property for the cleaner so nothing gets missed. Customer service is always nice, helpful and respond in a timely manner.

Cons

It takes a bit of time to update the system once a change is made. \*We wish there was an SMS messaging system we could send out to our vendors/cleaners regarding last minute changes/notes they need to be aware of.

Review Source

Response from Operto Guest Technologies

February 5, 2021

Dear Toni Thank you so much for your great feedback. We are delighted to have another satisfied customer and love how easy our system was for you to implement and how timesaving and efficient it has proven to be for you. With regards to an SMS messaging system, we have recently added a Slack integration. I will reach out to be sure you know how to implement this piece. In the meantime, please stay safe and if we can assist you with anything VRScheduler related then just give us a shout. Kind regards and stay safe Jill Mason, CEO VRScheduler

LH

Lisa H.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Perfect software for scheduling your staff for your Vacation rental management Company!"

September 12, 2018

4.0

My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!

Pros

It puts my mind at ease knowing I can rely on this program. Everything that pops up moment to moment gets scheduled in ASAP, this way nothing is missed. It is integrated with our reservation system and everything is kind of on auto pilot. The owner is awesome to work with and very accommodating. This is a very workable system.

Cons

Could use a APP on this program. I also would like when I inactivate employees on the VR, if it would delete them altogether and maybe be able to pull up in a archive folder instead. That way won't loose their info, but its out of the way for when you run reports . Same thing with starting a new property, can archive or delete old rules to not have to scroll though. Nothing major.

Review Source

Response from Operto Guest Technologies

September 16, 2018

Hi Lisa, Thank you for your review of our vacation rental software. We are so happy it is working for scheduling your staff. Thanks too for your feedback regarding the filtering and archiving. We will improve this area and get back to you directly. Cheers, VRScheduler

JN

Jessica N.  
Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "This software has changed our lives!"

June 24, 2020

5.0

This software has changed our lives! I wish we'd have done it sooner. It has saved us so much time and energy in managing our growing inventory of properties. The best part is our handymen, groundskeeper and housekeepers all love the system, too. It has changed the way we communicate as a team and things don't get forgotten about like they had in the past. I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time.

Pros

automated scheduling, ease of use, tracking of billable services, how much our team love using it, how much easier it's made communication with the entire team

Cons

I haven't found anything that I don't like about this software.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

way more features and automation from VR

Review Source

Response from Operto Guest Technologies

July 9, 2020

Dear Jessica, Thanks for your wonderful review. We are so pleased to read how happy you are with VRScheduler and that your colleagues are loving it too. Your recommendation and enthusiasm is really rewarding and makes what we do all the more worthwhile. If we can help any of your other colleagues in the industry or if you need anything more from us then please don't hesitate to get in touch. With thanks, Jill Mason

TS

Theresa S.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Excellent Program"

November 9, 2020

5.0

Overall I love VRScheduler.

Pros

VRScheduler is very easy to use. It makes are invoicing, scheduling, and so much more so much easier to operate. Before using this program I was doing all of my scheduling on a large homemade desk calendar. This program is much more efficient.

Cons

Inspections on the scheduling calendar should move with the cleaning. We have sent inspectors out to cabins that have been moved to another day and didn't realize the inspection didn't move with it. We live in the mountains where cell phone service is spotty so inspectors and cleaners have difficulty accessing the information they need for the property.

Review Source

Response from Operto Guest Technologies

November 10, 2020

Hi Theresa, Thank you for your glowing review of VRScheduler, it is so rewarding to hear we are making your scheduling and invoicing easier. We will reach out to you to show you how to schedule inspections to be dependant on cleans - that way they will move together as you describe. We have also recently chatted with you about our new offline dashboards, which will resolve your access issues. Thanks again for being such a long term customer, we appreciate your business.

TQ

Terry Q.  
CEO  
Hospitality  
Used the software for: 1-2 years

### "Fantastic Tool to Take Away Scheduling headache "

August 17, 2021

5.0

Pros

Calendar integration. User friendly. Ability to recognize what dates are available or vice versa based on active reservation calendar, for the purpose of scheduling cleaning and maintenance, which streamlined a lot of the process in between.

Cons

It is web based. Don't have an APP yet.

Review Source

Response from Operto Guest Technologies

August 30, 2021

Thank you for the review! We are happy to hear that VRScheduler has helped you streamline a lot of your processes. That is our goal. VRScheduler has a progressive web app (PWA), an alternative to apps from the app store. We have chosen the PWA technology for its ease of installation, image and video upload speeds, and faster deployment of new features. All the best

AL

Alessandro L.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "A complete package!"

September 28, 2020

5.0

From implementation to operation, VRScheduler has helped grow our business and will be using it as long as we are in business. It is a fantastic software and a pleasure to use.

Pros

VRScheduler has changed the way we operate our business and streamlined our entire workflow from A-Z. We had someone daily entering tasks in a google calendar which resulted in lots of human error. Having VRScheduler automate this process and scheduling all our cleaning/maintenance staff has take out the guess work, and allows us to focus on growing our business knowing that all scheduling is taken care of in real time.

Cons

Any issues that came up, \[SENSITIVE CONTENT HIDDEN\] and her team resolved instantly!

Review Source

Response from Operto Guest Technologies

October 6, 2020

Dear Alessandro, So very happy to hear that VRScheduler will be with your team for the long haul! We are also pleased that the real time features are beneficial to your company. Please continue to let us know if you have any questions or concerns. Kind regards, Jill

CR

Christina R.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Saves time and headaches!"

April 1, 2019

4.0

We are very happy with our transition to VRScheduler. We have been able to customize it in so many ways, that make it an exceptional product for our needs! It does occasionally have glitches, but once the tech team is notified they are usually fixed right away. In general, tech support has been fantastic - which made the transition to an online platform much less overwhelming.

Pros

After 4 years of tracking vacation rental bookings and cleanings using an Excel spreadsheet and iCal, we decided that our list of 40+ clients was too unwieldy for so much manual entry. VRScheduler automatically imports bookings to a central location, and auto-generates tasks that WE identify to go along with each one. The tasks also feed into a staffing calendar, making scheduling a breeze. The best part is that the software has VASTLY decreased the likelihood of a missed booking. If the visit shows up in VRBO, it's on my calendar!

Cons

While each booking and group name imports automatically into VRScheduler, the number of guests still need to be manually entered for each group. We've been told by tech support that this is a limitation of VRBO and Airbnb (not VRScheduler) - but it's the most onerous part of using it.

Review Source

Response from Operto Guest Technologies

July 2, 2019

Thank you for sharing your positive experience with VRScheduler as your vacation rental property management software for your VRBO driven business. We are happy to have you onboard, Christina! Cheers- Sarah

LA

Lauren A.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "VR Scheduler review "

December 3, 2020

5.0

Overall, I am very pleased with VRScheduler. It has been a game changer for our business and I highly recommend it.

Pros

For my company, the ease of automatic integration and scheduling is the best part of this software. I do not have to worry about making a weekly schedule for my staff or getting the information from clients. It has saved both time and money.

Cons

I feel that the overall layout could be more user friendly. It can be somewhat difficult to navigate between each tab/task.

Reason for choosing Operto Teams

N/A

Review Source

Response from Operto Guest Technologies

January 7, 2021

Dear Lauren, Thank you so much for your wonderful review of the VRScheduler and we are delighted that it has been a gamechanger for you. We worked hard on the design to ensure that not only would it save our clients valuable time but also ensuring that it was user friendly so we will be reviewing the navigation between tabs, as per your feedback. We also really appreciate that you would highly recommend us to your industry colleagues this is the best feedback we could hope for. If there is anything more that we can do for you then please don't hesitate to contact us. Wishing you a wonderful and successful 2021.

MD

Matt D.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Perfectly designed!"

April 22, 2019

5.0

Great software with a very responsive and dedicated staff. They are always improving and adding features based on user recommendations. Well done!

Pros

It had everything I was looking for as far as scheduling and running our VR operations. I am now realizing it may fully replace the other 2 programs that we use in conjunction with VR Scheduler.

Cons

I am not sure if there are any cons at this point.

Review Source

Response from Operto Guest Technologies

March 30, 2020

Hi Matt, What a fantastic Review! It is so nice to hear that VRScheduler has been such a good fit for your business. Thank you for finding time to write this review, Elaina

SG

Shera G.  
Owner/Operator  
Hospitality  
Used the software for: 1-2 years

### "Streamline software for my short-term vacation rental company."

March 19, 2019

5.0

Wonderful! I highly recommend to those seeking an intelligent, intuitive and streamlining software. The customer service cannot be beat!

Pros

I love how CEO created a very practical and sophisticated software program that is not only easy to use but is essential for this line of work. This particular software has the capacity to Streamline all of the day to day operations as well the ability to sync calendars form various booking platforms. It makes my life much easier and is essentially error proof. One of the best things about the VR Scheduler is that you have the option to utilize only the features that best suite your company's needs... making it feel tailored made just for you.

Cons

There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company.

Review Source

KW

Kurtis W.  
President  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Incredibly powerful software for an incredible value!"

October 21, 2020

5.0

Pros

Th software is incredibly flexible. With all the different types of tasks you can really make the software schedule any kind of task around bookings, before bookings, between bookings, etc. Once setup it truly makes it easy. I am starting to see how much of a time saver the software can be as we scale up.

Cons

Some of the setup can be a little bit repetitive but they do have tools to make this easier.

Switched from

[Lodgix](https://www.capterra.com/p/114032/Lodgix-com/)

Lodgix had no task scheduling or anything.

Review Source

Response from Operto Guest Technologies

October 27, 2020

Hi Kurtis, Thank you very much for taking the time to review VRScheduler. We are happy to receive your great review and feedback! It is so rewarding to read that scheduling around bookings is something you find helpful and a timesaver. We wish you the very best and please do not hesitate to reach out if you ever need any assistance. Kind regards, The VRScheduler Team

LB

Laura B.  
Hospitality Manager  
Hospitality  
Used the software for: Less than 6 months

### "Just what we needed"

March 18, 2019

5.0

After experiencing a large growth spurt in our vacation rental business, I knew that my spreadsheets wouldn't cut it any more-there was always a looming sense of "what am I forgetting" and never a free weekend to relax and not have to worry about what I was missing. VRScheduler has been a great tool for our business and I am excited to see it in full swing this summer rental season. My housekeeping staff that have had an opportunity to use the program are very impressed, and in fact as I hire new cleaning companies during our off-season they are most impressed with the VRScheduler capabilities and have vocalized they wished everybody in the Vacation Rental Industry used it!

Pros

Once set up the daily usage of VRScheduler is a breeze to use. It keeps me organized and gives me the peace of mind that I will never miss a check out clean again!

Cons

The set up is quite a process and a bit confusing when trying to establish rules, however the support VRScheduler offers is exceptional. \[SENSITIVE CONTENT HIDDEN\] has always made herself available for questions!

Review Source

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