Who Uses This Software?

TextBox primarily serves small businesses that need to communicate WITH their customers in a more efficient way than telephone or email. Applications include customer service, notifications and alerts

Average Ratings

2 Reviews

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    See pricing details
  • Pricing Details
    No Contracts. Discounts for Multiple Numbers & Quarterly or Annual Payment
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TextBox
  • www.businesstextbox.com
  • Founded 1994
  • United States

About TextBox

TextBox rext enables existing business landline, VoIP and toll-free telephone numbers for efficient two-way communications by text. TextBox is NOT a mass text marketing platform but rater a 1-to-1 communications platform that also supports small group delivery. TextBox can be accessed from virtually any internet enabled computer, smartphone or tablet.

TextBox Features

  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

TextBox Reviews Recently Reviewed!

TextBox is Comitted

Feb 01, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: Personalized service, live support, longevity and accessibility. I also know the team well and consider them to be 100% ethical and honest, which is really a breath of fresh air these days!

Cons: There really aren't any negatives other than cost, which is not to say they are "pricey" but I'm extremely cheap and want everything for free. Obviously, that's not possible where quality of service is required.

Jun 26, 2018