# Insite Banking System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Insite Banking System Software - reviews, pricing plans, popular comparisons to other Banking Systems products and more.

Source: https://www.capterra.com/p/17060/Insite-Banking-System

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# 

 Insite Banking System Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Insite Banking System

## What is Insite Banking System?

Since 1981, Automated Systems has been building strong relationships with community banks. These banks are more than just clients, they are partners. These partnerships have helped us develop the advanced solutions that allow banks to compete with regional and multinational institutions. These solutions include our revolutionary Insite Core system, industry-leading iTeller application, award-winning mobile banking apps, real-time online banking, and our time-saving image processor, iDoc.

## What is Insite Banking System used for?

[Banking Systems](https://www.capterra.com/banking-systems-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Insite Banking System

2.8 (13)

VS.

[4.8 (49)](https://www.capterra.com/p/10011900/TRAC/reviews/)

Starting Price

$1000

Per User, Per Month

Starting Price

$1500

Per Feature, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.9 (13)

Ease Of Use

4.4 (69)

Value For Money

3.3 (3)

Value For Money

4.7 (62)

Customer Service

2.9 (12)

Customer Service

4.9 (64)

## Insite Banking System alternatives

[Temenos](https://www.capterra.com/p/111334/TEMENOS-T24/)

[4.4 (69)](https://www.capterra.com/p/111334/TEMENOS-T24/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/111334/TEMENOS-T24/)

[Crowded](https://www.capterra.com/p/255296/Crowdedme/)

[4.2 (32)](https://www.capterra.com/p/255296/Crowdedme/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/255296/Crowdedme/)

[SBS Core Banking](https://www.capterra.com/p/10018865/SBP-Core-Banking/)

[3.8 (6)](https://www.capterra.com/p/10018865/SBP-Core-Banking/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10018865/SBP-Core-Banking/)

[Qonto](https://www.capterra.com/p/173384/Qonto/)

[4.5 (239)](https://www.capterra.com/p/173384/Qonto/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/173384/Qonto/)

[View all alternatives](https://www.capterra.com/p/17060/Insite-Banking-System/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Core Banking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Back-end system that processes daily banking transactions and posts updates to accounts and other financial records.

Online Banking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ability to manage transactions online with a mobile device or computer.

Transaction Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts/Escalation

System alerts about the need to escalate an issue or request

Insite Banking System 28 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Plan and implement systems for monitoring, registering, and management of ATM machines.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Verify the identity of users/devices to enable secure access

Track and report regulatory data to either internal management or external stakeholders

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Back-end system that processes daily banking transactions and posts updates to accounts and other financial records.

Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes.

Record customer information, purchase history, and other notes

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers

Expand services to areas outside of the home location, functioning as an extension of the home location.

Ability to manage transactions online with a mobile device or computer.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Division of banks that focus specifically on retail customers.

Analyze potential risks across the organization

Set & manage permission levels based on user roles and restrict access to only authorized individuals

At least a username and password is required to access the system

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

3.5 (4)

3.5

Based on 4 reviews

## Pricing

Value for money

3.3 (3)

Basic

$1,000

Per User,Per Month

Value for money

3.3 (3)

3.3

Based on 3 reviews

## Support, customer service and training options

Customer Service

2.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (12)

2.9

Based on 12 reviews

## User reviews

Overall rating

2.8

Based on 13 reviews

Filter by rating

5(1)

4(4)

3(3)

2(2)

1(3)

Mentioned topic

Sorted by most recent

RR

Rhonda R.

Tax Office Manager

Accounting

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 8, 2022

It is one of the easiest programs to use without training.

Pros

The most important aspect is the ability to see transactions in real time.

Cons

I have not had anything I can say I do not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

Kevin F.

Operations/Admin

### "Very non-user friendly. Insite 8.0 needs to be scrapped. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 5, 2018

Pros

The customer support staff is just as confused as we are so very understanding. There are no pros to 8.0. Insite 8.0 should be removed and restart from the beginning.

Cons

Why replace toolkit when you finally had it very good. 8.0 is the worse banking software made. Should have spent more time making the software work for a bank and not a computer programmer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jamie P.

### "Cost effective compared to the big boys"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 28, 2016

Switched from one of the larger processors in 2009 and haven't looked back since. This is much cheaper and support is better. Most products are created in-house instead of just being purchased and made to try to work with the core. Not all of the recommendations will get done but we have had a lot more than the previous core get implemented. Customer support overall has been good. You always have bad experiences with any vendor but there is always a way to get your answer with them without going to the top. For the most part questions are answered quickly and issues get resolved quickly. We have loved iTeller and online banking since moving over and the other products have been very good. We feel like we have input into issues and decisions instead of just being a number with a larger core provider.

Pros

iTeller and online banking are easy to use and have added many great features over the years. We are still on the toolkit version so I can't completely comment on the new version. From what I have seen once it is completed it looks to be a big improvement and will be very easy to use.

Cons

New account platform still has some work to do for us to use it but it is coming along great. Hoping that iPortal improves with newest version we just installed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Butch P.

President

Banking

### "Positive customer touch"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

November 22, 2016

We converted from PCS Vision in house to IDS hosted 8 months ago. The cost savings is substantial. They provided a 5 year cap on price increases. Customers like the new and better web site, mobile, tablet banking with alerts. We will be reducing staff by one position after adding their new insight on time product - back room processing. The standard reports are a real time saver - especially the call report. Good annual user meeting - recent announcement of improvements and enhancements show ASI being responsive. Once all banks are converted to 8.0 we expect enhancements and speed to improve. I am comfortable with my decision to select this company. The conversion went better than expected - even though we all have those employees who do not like change.

Pros

Customers like the improved web site, ability for alerts, mobile banking. I like the pre-built reports such as the call report. The cost is substantially better than PCS Vision in-house or hosted. Help is accessible and responsive from department heads.

Cons

Screens do not come up as fast as we would like - should be an easy fix.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Meghan H.

Risk Management Coordinator

### "Have been using Insite for 2.5 years."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

June 6, 2016

Pros: not much hardware onsite which has eliminated a lot of problems, offers a wide variety of software to operate and manage a financial institution, online banking admin site is very easy to use, offer website and mobile banking app management Cons: conversion to 8.0 has been slow and many problems with getting bumped back into Tool Kit, unfortunate that products are rolled out to customers before they are fully functional (8.0), sometimes when dealing with support we're left hanging on the line when a phone call back would suffice, response time for tickets is quite slow and can take up to a few days for a response of any type which can be extremely inconvenient, pulling reports from iPortal can be very slow at times. We would also like to see more training opportunities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DG

Dennis G.

Executive V.P.

### "We have had a lot of frustrations with the "core software""

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 25, 2016

Happy with ITeller, IPortal, but frustrated with the core. Major frustrations with "fixes" getting broken when updates are installed. Core system is not "user-friendly" nor is Report Writer. Overall have been pleased with IDS network hosting but would like some more frequent monitoring of the network as well as patches and FDIC alert actions. We have had some major slowdowns in functionality over the last 30-45 days where the server has had to be rebooted.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HB

Heidi B.

Executive Vice President

### "Insite Core System"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 25, 2016

Mobile Banking and Online Banking are the most user friendly we've seen and customers LOVE it!!!! The tellers LOVE the iTeller platform!!!! As for the Insite Core System on the whole, it's a more time consuming, unorganized system than we were led to believe. Would like to be able to post directly to CD's or IRA's instead of having to use "in process accounts" and have to go back at a later date to "characterize" entries because the IRA "side" and iTeller don't communicate. Less efficient, more time consuming for staff. The loan side has been the biggest disappointment. We have become less efficient and must rely on manual record keeping to ensure accuracy. Secondary market loans and participation loans must be dealt with on two "sides" of the system instead of one. The system seems capable of doing more things in greater detail, but doesn't. IRA statements, year end statements provide "the bare minimum" information to customers rather than a detailed list (i.e. year end report of contributions and distributions is one lump total rather than a detailed list, so customers end up having to come back and research those items with us). The system appears to be too customizable as an "update" or "new release" often breaks something that was working properly before, but because we're told "there is no way to test a new release against the various bank versions of Insite" we end up being guinea pigs. Our customers have found errors as a result of new releases and WE are apologizing. Customer service people are very polite and helpful programmers, but not bankers. They can often "fix" the surface problem that they are asked about, but don't understand how the "fix" they put on might affect the big picture of an account (i.e. an IRA or loan interest) at year end reporting time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sid S.

President

### "Insight to Insite"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 24, 2016

Pros- 1) Community Banks have a say in the future development and enhancements of the system because its customer base is all Community Banks! 2) Service & Support is job #1 (stolen from Ford) 3) They strive to offer products & services that Community Banks can afford Cons- 1) due to the complexities of the systems and their interconnections, system updates can be challenging 2) they do not directly support virtualized (inhouse) systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Troy S.

President

### "Pleased"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 23, 2016

We have been with ASI for 18 years. No solution is perfect, so I don't believe anything would be worthy of five stars. That being said, we have had a very good history with ASI. We appreciate the helpfulness of all the staff and find the software user-friendly. Many of our customers have complimented our on-line banking website too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PF

Patty F.

Teller

### "Not very user friendly"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 17, 2016

Would like to be able to move between screens without entering information again, and again Would like to be able to inquire maintenance, and save all from the same screen. Cannot see all the information on some of the screens without moving around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/17060/Insite-Banking-System/reviews/)

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