Who Uses This Software?

Freelancers, micro businesses, SMBs


Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Spike
  • www.spikenow.com/
  • Founded 2014
  • Israel

About Spike

Spike (formerly Hop) brings all of your communication -- your emails, chats, calls, team collaborations, tasks, voice notes, everything -- to one place. Its what your team has been looking for in a productivity and messaging app, but easier, and all from your inbox. Spike works on top of any existing email (O365, Gsuite, IMAP) and is available on iOS, Android, Mac, Win & Web! Giving you a single, unified platform for all your & your team's tasks. Welcome to the shortest path to done


Spike Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

Spike Reviews Recently Reviewed!


Capterra loader

Hop cuts out all the clutter while allowing you to see all all the conversations in a clean view.

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Hop helps reduce the amount of time spent on email. Hop works faster then any email client, and I have tried every one that I could find! The Priority Inbox vs Other inbox saves a lot of time sorting what is important and not important. If others are using Hop as well, it creates a realtime chat between each other. It also allows for encrypted messages between users, which is great when sending sensitive information.

Cons: Not much, would like a few other small features like Auto Snoozing, and location based reminders. But really, they have the best email client, and now that desktop will be available, it will be the best solution on your smartphone, tablet, and desktop.

Overall: Hop allows for clearer communication and saving time spent on email. Allows for better context with a previous contact as well. I have saved a lot of hours on email, and a better experience then browser based email, or any other app.

Vendor Response

by Spike on November 04, 2018

Hey Adam,

Thanks for your awesome feedback! We are super passionate about we do and love creating more amazing features for you.
We're happy to let you know that the desktop app is now available and you can get it at www.spikenow.com

Capterra loader

A Chat-Like Approach to Email Management

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the approach that Spike take on email management. It uses chat-like interface from mobile chat apps that we grow to love so much. It minimizes the clutters that we get from normal email conversations. Plus Spike is free for non-business email accounts.

Cons: Spike could take hints from other email clients to improve its user interface.

Fantastic

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that when I typed in the help box someone replied immediately. That was a huge eye opener. It seamlessly divides emails into priority and others. It also puts all emails from the same person or company together. By doing that you can delete all the emails at once. Not one by one. This is the biggest plus of this app.

Hop saves a lot of time and is fun to use

Jan 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Best email "triage" functionality I have ever seen - Lots of small features that save time - Very clever designed features to find the piece of information you need - Integrated instant messaging

Cons: - The user interface is a little different to the standard email clients, so you have to get used to it. But once you figure out (I still find more "hidden" features that I did not know of every once in a while) all the cool features you get hooked and don't want to miss it. - no desktop version yet (but in development)

Capterra loader

Provides many benefits when sending work information

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is its ease of use and that it allows sending any type of information: messages, videos, images, files, and it can synchronize and save the information directly in the cloud.

Cons: It had left its use for a while and when it came back it was gratifying to see the advances it has made.

Vendor Response

by Spike on November 05, 2018

Hey Mariela,

Thanks for sharing your love for Spike! Lots of new features and updates to the app. Have a look at www.spikenow.com.

Capterra loader

The Future of Email Client is Here Today

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Hop Email, now known as Spike, hits many right buttons regarding an email client. But choosing to design email conversations to look like mobile chats is genius. It hides all the clutters and makes it easier for users to comprehend the content.

Cons: While managing free email is still free for Hop users, managing business emails is not.

I really liked the app. This app provides everything one needs in a mail app.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can unsubscribe any mail without launching external browser. Also I can block unwanted mails. The ui is good. Another addition is that the mails can be opened

like chats. It is pretty good as it declutters everything and I can mail easily.

Cons: Nothing that I can think as of now. I have been using it everyday and has not faced any problems. It has made my mailings simpler and easy to use. The developer should release more updates with other features.

Vendor Response

by Spike on November 05, 2018

Hey Andinga,

We're happy you live Spike! We've released tons of new features and some pretty awesome updates - including the Spike desktop version! Check it out at www.spikenow.com

Capterra loader

New Perspective on Email Management

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It brings a new perspective on email management by using a chat-like interface to interact with email conversation. It's also free to use with personal email accounts.

Cons: Using Spike with business email is not free.

Love it!

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the chat based email look. It is quick and intuitive! I like seeing when others are responding to my messages too1

Cons: The only negative at the moment is it is web based. Looking forward to having an App for my Mac in the future!

Best email client I've used

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Hop keeps me on top of my game. I email much faster, never miss emails, and love snoozing. I'm able to search and find attachments very easily - major convenience and time saver.

Cons: I'm waiting for the Send Later feature to be added. Receiving read-receipt notifications would also be useful.

Excellent

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Great app. Quick email and I like the fact, that I can read the email in coversations. Support is excellent.

Cons: I would like to be able to adjust the font size when read email. Or zoom in as sometimes the font is small

Not for everyone, it wasn't for me

Mar 07, 2018
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's a really cool idea, and it's implemented exactly as promised. It can be fun and lower-stress to reply to work emails like they're an iMessage on your phone.

Cons: A lot of my work emails don't lend themselves particularly well to a response akin to how you'd reply to a text message. Reading emails with HTML images wasn't good either.