# ShedWool Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShedWool the right Scheduling solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170634/ShedWool/reviews

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ShedWool

4.5 (21)

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Last updated March 13th, 2026

# Reviews of ShedWool

Ease of use

4.5

Customer Service

4.7

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bo C.  
Manager  
Retail  
Used the software for: 6-12 months

### "Time saver timesaver"

December 21, 2017

5.0

Save time consistently.

Pros

It's simple, to the point, and quick. Time preferences and time off requests are easy. Everything works seamlessly. Shift blocks are super customizable. All of my employees have enjoyed having the schedule close at hand.

Cons

The ads are bothersome but not horrible. Honestly can't think of much else that is problematic. Cons are not something you think about while using Shedwool!

Review Source

Response from ShedWool

January 25, 2018

Bo, we got rid of the ads a few months ago, based on feedback from users like you. We're so glad that you enjoy the app - we're working hard to make it better and more robust for you and Sunglass World very soon. Thanks for everything, you guys are fantastic! We appreciate you leaving us a review.

VR

Verified Reviewer  
Lecturer  
Higher Education  
Used the software for: 6-12 months

### "A truly free app that does what it is supposed to do!"

January 9, 2018

5.0

Pros

Ability for personnel to manage time and shifts by SHEDDING and picking up shifts with manager approval on the fly

Cons

Wish I could manage and export data to spreadsheet software like Excel or Googlesheets. Also wish we could clock in and clock out with software

Review Source

Response from ShedWool

January 24, 2018

Thanks so much! We are launching our premium version very soon, at a small monthly subscription fee, and clock in/out, and import/export are top priorities! We will also maintain a free "lite" version of the app. Currently you can create .pdfs of the schedule, and filter as needed, if that helps at all. We'd love to talk more about how we can improve ShedWool for your needs. Thanks so much for the review. All our best, ShedWool

VR

Verified Reviewer  
Owner  
Wine and Spirits  
Used the software for: 1-2 years

### "Not worth paying foe"

December 14, 2018

3.0

Was good for scheduling.

Pros

Was ok for a free app for scheduling our employees.

Cons

They decided to start charging a high amount monthly.

Review Source

VR

Verified Reviewer  
Letter Carrier  
Package/Freight Delivery  
Used the software for: 6-12 months

### "This program helps us use our resources to their full potential"

December 21, 2017

5.0

Pros

Easy to use, very user friendly, instant notifications. This service allows us to utilize our resources to their full potential while minimizing the amount of time we spend scheduling.

Cons

Would like to see shift reminder updates emails and texts as an option going forward, otherwise very happy.

Review Source

Response from ShedWool

January 25, 2018

Thanks for the review. We will certainly prioritize getting shift reminder updates live for you asap. We appreciate you, and hope to hear from you any time.

PP

Philip P.  
Sales  
Human Resources  
Used the software for: 2+ years

### "Awesome Product "

May 22, 2019

5.0

The owner is very hands on and friendly, will take time out of his day to help you out.

Pros

Everything, its very easy to use, and they are running updates and adding features all the time.

Cons

NOTHING! Shedwool continues to amaze me every day

Review Source

Ernest P.  
Customer Service Rep  
Automotive  
Used the software for: Less than 6 months

### "Shedwool is actually really good and the name is cool too!"

April 26, 2019

4.0

Pros

What I like most about the software is that it works. It's a great scheduling app that is cloud based. The system is always up and theirs no bugs that I've noticed.

Cons

What I like least about the system is the open time slots at the top of the schedule. I think they should move all open times slots to the bottom so users can see their schedule at the top of the web page. That should be the priority NOT open schedules. I know its nitpicking but hey...

Review Source

Dakotah P.  
Warehouse Manager  
Automotive  
Used the software for: Less than 6 months

### "Great No cost Alternative"

January 23, 2018

4.0

Pros

I love the fact that I had to pay nothing at all to use this app. It was an easy set up and my employees are very happy.

Cons

Needs an email feature. For some of our employees they struggle with new tech. The ability for them to print their schedule would be very beneficial

Review Source

Response from ShedWool

January 24, 2018

Thanks so much, Dakotah! We have the print availability from your computer or web version - it's the printer icon in the bottom right of your screen. This turns the schedule, editable by department, position, week, etc., into a pdf that can be printed, emailed, etc. The message feature also provides your staff with push notification directly to their phones. We'd love to hear more about the email feature you'd like to see, and will be happy to build something in for you. Thanks for the review, and for using ShedWool.

MS

Maria S.  
Membership Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to stay organized. Allows me to do my job rather than mess around with scheduling!"

December 20, 2017

5.0

Like I said before ShedWool allows me to do my job rather than spending so much time scheduling my staff. My staff likes the app because they can see when they work and who they will be working with. They can contact others if they need a shift covered. It takes away a lot of pain of having to organize so few or so many employees for ongoing shifts!

Pros

Customer service is excellent. If I ever have a problem it is fixed right away or I'm assured that they are doing everything they can to get it fixed.

Review Source

Response from ShedWool

January 25, 2018

Maria, Thanks so much for the review, and kind words. Please let us know if there's ever anything we can do for you. Best, ShedWool

TK

Tom K.  
Property manager  
Hospitality  
Used the software for: 1-2 years

### "Great App for my small business"

December 20, 2018

5.0

Fantastic, I unexpectedly spoke to the owner of ShedWool personally when I had an issue when I started using his app. He was fantastic to deal with and is the reason I won't use any other scheduling app.

Pros

It was easy to use, and my workers had access to their schedules right from their phones.

Cons

It's hard to schedule days off, also would be nice to still be able to print out schedule to post for everyone to see.

Review Source

DB

Dio B.  
restaurant server  
Food Production  
Used the software for: 6-12 months

### "Incredibly easy to use. Revolutionary software to help businesses take their team to the next level. "

May 16, 2018

5.0

This will help many businesses from all sizes elevate their productivity and increase their revenue. Best .75 cents a day I ever spent! I could easily pay 5X more and still be happy. Amazing product. Thank you to everyone at ShedWool for being so professionally friendly :)

Pros

They offer the best pricing on the market, customer support makes you feel as if they're literally at an arms reach.

Cons

No voice command yet. that would be awesome. I hope it does happen soon that would really be revolutionary.

Review Source

LA

Leticia A.  
BDC Representative  
Consumer Services  
Used the software for: 6-12 months

### "Easy and efficient"

May 11, 2019

5.0

Overall, the software is great and easy to use. And available as an app!

Pros

I liked how user friendly the software was. All the functions are straight forward.

Cons

There was very little I disliked about the software.

Review Source

JJ

Jade J.  
co-owner & brand ambassador  
Retail  
Used the software for: Less than 6 months

### "Making the leap to improve scheduling"

December 27, 2018

5.0

So far so good! We have just started using ShedWool and are in the beginning stages of using it. I can see all of the potential and it has everything that I've always wanted in a scheduling system!

Pros

I like how I have been communicated with and offered training to support my business. I also love how employees can see updates and communicate via this app or website. Once we get really going with it, I look forward to fewer miscommunications about the schedule.

Cons

It's going to take some time to set up just because there is some basic backend stuff to fill out like positions, departments, etc. However, we have been offered a training and are looking forward to being walked through the process of how to best use ShedWool!

Review Source

DT

David T.  
Owner  
Retail  
Used the software for: 1-2 years

### "1 year user"

August 1, 2018

4.0

Shedwool is a great platform with a few limitations. Most of all it's a great deal.

Pros

I appreciate the real-time access and ease of use. Customer support is very good and fast. Team is so responsive- almost unheard of these days.

Cons

Can't view more than one week at a time and doesn't have a function where employees can block out time off in advance of scheduling

Review Source

DT

Dawn T.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Excellent layout, so easy to use"

December 20, 2017

5.0

Ease & convenience!

Pros

I like the ease of scheduling and notifying my staff. I also like the ability to leave shifts open for employees to choose.

Cons

I wish I could send group messages to my staff. It would also be nice to look back on past schedules because of occasional time card conflicts. A timecard add-on woukd be handy!

Review Source

Response from ShedWool

January 25, 2018

Dawn, Thanks for the review! A timecard add-on is a great idea, and we will work on building that for you. A few new improvements have bridged that gap already. Group messaging is something we've been working on for a while, and we're getting closer to having that ready to ship too! Thanks so much for being users of ShedWool - please let us know if there's ever anything we can do for you!! Best, ShedWool

NM

Nikki M.  
Area manager  
  
Used the software for: Less than 6 months

### "Great product, easy to use"

January 16, 2018

5.0

Pros

Was easy to use, I like that people can drop or pick up shifts but a manager has to first approve to have knowledge that someone isn't accruing overtime at a location

Cons

I don't feel it's of any value for price. I could see a one time fee to purchase rights to the program, but once a charge monthly is implemented, we won't be continuing to use.

Review Source

Response from ShedWool

January 24, 2018

Thanks for the review, Nikki. We're glad you seem to like it. Sorry to hear that you don't feel that it's of value for the price we will begin charging. We are keeping a free "lite" version that you're welcome to try, or we're happy to extend you a discount for our premium version, since you've been a valued early user of ours. We are constantly improving ShedWool and adding features, and are going to begin charging to stay in business and grow our support staff. Saving companies like The Big Clean Laundromat time (which is money!) is our ambition, while hopefully making your employee's lives better too. Feel free to reach out to us at contactus@shedwool.com with any additional comments, questions, or any way that we can be of assistance. Thanks again, ShedWool

tG

tara G.  
Store manager  
  
Used the software for: Less than 6 months

### "Sometimes the site glitches when loading but overall I love it for my staff"

December 20, 2017

5.0

Pros

Having an App for the employees and myself to view the schedule from anywhere and the ease of using the website to schedule the staff.

Cons

Wish there was a generated schedule option. Where you could take the availability of staff and evenly schedule the staff members automatically.

Review Source

Response from ShedWool

January 25, 2018

Tara, thanks for the review, and for being a user of ShedWool. We agree that generated schedule option is crucial, and we are working hard to build and ship that feature to you as soon as possible. Thanks for that! We'll keep you posted. Thanks again! ShedWool

BB

Brad B.  
manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Nice App"

December 18, 2018

4.0

scheduling for a construction company.

Pros

ease and function of the schedule and the App

Cons

cant copy and paste addresses or phone numbers from the app

Review Source

JM

Josh M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love it!"

January 23, 2018

5.0

Pros

We are a small yet growing business. This software is easy to use and will be something that will grow with us! Easy drag & drop functionality and simple shift setup.

Review Source

Response from ShedWool

January 24, 2018

Josh, Thanks for the review! We look forward to growing with you, and would love to hear ways that we can improve it for your specific use case. We're finding more gyms signing up, and that makes us pumped!!

BL

Brian L.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Does exactly what I need for the most part. "

January 28, 2018

4.0

Best benefit was not having to print scheduled for employees.

Pros

What I like most about this software is that it's free first of all, it is easy to make my schedule and easy to send to employees.

Cons

What I like least about this software is it seems kind of difficult to do a time off request. That definitely need to be done different.

Review Source

KD

Karin D.  
Service BDC Director  
Automotive  
Used the software for: Less than 6 months

### "Easy to Use"

December 18, 2018

3.0

Pros

Easy to Use, quick adding of employees. Shift blocks make it alot easier to set up a monthly schedule. Also nice that we can duplicate weeks and months for quick use

Cons

Would like to print Monthly view of schedule

Review Source

NB

Nicole B.  
BDC Manager  
Automotive  
Used the software for: Less than 6 months

### "User friendly "

December 14, 2018

3.0

Pros

Very user friendly great customer service support

Cons

I would like to be able to print out a schedule for the whole month not just weekly

Review Source

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