# Page 15 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 15 - Reviews of SumUp

## Showing most helpful reviews

Showing 351-375 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
system analyst  
Computer Software  
Used the software for: 2+ years

### "review"

April 10, 2019

5.0

very good in general. again, the only way I know my reward balance is by using it at the vendor.

Pros

very easy to use and most importantly, it can retrieve the account by phone, does not require the physcial card like other loyalty program

Cons

I cannot see how many rewards I have accumulated for each vendor. If there is, this is not publicized anywhere.

Review Source

DR

Dianne R.  
Grandmother  
Retail  
Used the software for: 2+ years

### "Nationwide usability"

April 5, 2019

5.0

Pros

Fivestars gives me great deals whether I'm shopping at home in Arizona or buying things with my grandkids in Minnesota. It keeps me posted on special sales at all the stores I use and tracks my purchases automatically. No punch cards or VIP cards!

Cons

Fivestars offers me bargains, updates and usability nationwide. I can't think of anything that I don't like about it.

Review Source

HF

Hannah F.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Easy - Quick - "Free" Product! "

April 2, 2019

5.0

I've always enjoyed my experience with Fivestars!

Pros

It is an easy rewards system to use. Download the app and follow your progress - in a way, it is very addicting!

Cons

You physically have to go into the store to redeem credit. For example, our local coffee shop at a Five Star device at the counter, but it's not available in the drive-thru.

Review Source

JH

Jennifer H.  
Customer  
Consumer Services  
Used the software for: 2+ years

### "Too many ads for companies I don’t want"

March 12, 2019

3.0

Customer use only. Do not being solicited for businesses I do not frequent or even know where they are. I can’t turn those ads off.

Pros

I like getting it for majestic nails. Do not like notices for other companies.

Cons

I do not want it for stores I do not visit. And I can’t turn those off. Then I get multiple in the same day from those stores. Poor service.

Review Source

RC

Rachel C.  
Manager for Conference and Event Services  
Events Services  
Used the software for: 2+ years

### "Great Incentive System"

March 30, 2020

4.0

Pros

I am writing this as a customer, not as a business that utilizes the software. On the user-side, it is easy to use, tracks items for you, and sends notifications when businesses have specials or events. I appreciate the "set it and forget it" usage of this app, and find myself going to businesses that have Fivestars in order to use their coupons or to earn rewards. In other words, this type of system works for me!

Cons

The only minor annoyance that I have with Fivestars is that you do get automatically added to notification lists if you visit a business once. This is the dark side to the easiness of the app, and it is easy to unsubscribe or it would be a bigger issue.

Review Source

VR

Verified Reviewer  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Fivestars"

October 10, 2018

4.0

Pros

The software is easy to use and our customer base loves the rewards earned

Cons

The monthly fee is high compared to other reward programs.

Review Source

Amanda F.  
Project coordinator trainer  
Construction  
Used the software for: 2+ years

### "Free and easy to use, it's easy to save money in your hometown or while travelling"

April 20, 2019

5.0

Pros

It's easy to check for coupons, I also like that some places that don't iffer coupons have loyalty programd like stamp cards. You can also save places to get special coupon offers sonetimes sent out

Cons

Sometimes the page will freeze, but closing and opening the app again fixes the issue

Review Source

Ivan C.  
Data Scientist  
Pharmaceuticals  
Used the software for: 1-2 years

### "Free stuffs"

August 23, 2019

4.0

Pros

Gives you notification for free drinks or promotions around time to time or birthdays

Cons

Limited collaboration with other sponsors

Review Source

JB

Jake B.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "When it works, it's pretty good"

October 27, 2016

2.0

There are a lot of cool features but not a lot of options to use them. Realistically, customer's just want to get in and out. They don't value the menial discount enough to be bothered and we have so much traffic it's not worth it. The autopilot helps though. Customer service is very nice but it clogs up your system to have them log in and there are no resolutions oftentimes. There are other options for less money that are as effective as fivestars but now that our customer's have gotten used to it, we can't really swap for a different company as easily.

Pros

The ease of use

Cons

It's very wifi dependent

Review Source

bZ

bianca Z.  
nursing student at york university  
Hospital & Health Care  
Used the software for: 2+ years

### "review of fivestars"

August 22, 2019

4.0

fivestars is a great rewards program but only if you are a regular at certain places

Pros

what i like about fivestars is that you can get reward points for visiting certain places regularly, such as Coco for bubble tea!

Cons

what i don't like about fivestars is that every time, you have to input your phone number, which can become kind of annoying

Review Source

VR

Verified Reviewer  
Health Care  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Use this everywhere!"

March 14, 2019

5.0

Excellent! Easy to use!

Pros

Always a pleasant surprise to get something free!

Cons

Think it was difficult to set profile, but otherwise easy.

Review Source

VR

Verified Reviewer  
Travel Consultant  
Hospitality  
Used the software for: 1-2 years

### "Five Stars Rating "

April 12, 2019

4.0

Again love the ability to use at multiple vendors.

Pros

Love that you can use this program for multiple vendors. Each vendor allows you to choose how you would like to apply your reward points from select options (I.e. dollars off product, or BOGO, or percentage off entire purchase), or allows you to continue accumulating points towards the next tier of discounts.

Cons

The APP did not have any additional, useful, services that I don’t already have access to during the checkout process.

Review Source

VR

Verified Reviewer  
CHIEF ENGINEER  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "The best find, review, rewards app! "

March 3, 2019

5.0

All good 😬

Pros

I like the simplicity of use both on the IOS app and at kiosks at stores and restaurants. The periodic reminders of active coupons make saving money at local retailers simple. Finally, This app makes it easier to connect with close to home businesses enabling me to better support our local I economy.

Cons

I wish the app had certified reviews by a trusted reviewer for establishments supported by the app. People rely on certified reviews to ensure quality in their purchases. Business use reviews to make there establishments better as long as there is a way to revisit and re-review an establishment periodically.

Review Source

FD

Faith D.  
HR Administrative Assistant  
Financial Services  
Used the software for: 2+ years

### "Used across multiple businesses"

December 1, 2022

5.0

As a consumer, I really loved the ease of this platform. For once, I did not have to keep up with paper stamp cards or such. I just needed to put in my number and it did all the work! As more places I go use this, the better it gets!

Pros

I really liked that ability to type in my phone number and it would automatically keep track of my rewards I had earned.

Cons

From a consumer standpoint, I did not have any issues with this product.

Review Source

TH

Tina H.  
Consumer  
Music  
Used the software for: 2+ years

### "Love the rewards, confused by extra options"

October 31, 2019

5.0

I love Fivestars because I get offers from my favorite stores via email at at the store. I feel like I'm winner!

Pros

I love that the places I love to go offer rewards and all I have to do to earn them is punch my number in at the counter on the separate Fivestar machine. I really like the machine. I don't like carrying punch cards.

Cons

I don't like that it offers other, sometimes offers from businesses next door, that I'm not interested in. I don't like that there's a timer, because it makes me feel rushed and confused, like I have to make a decision about something, even if I don't. I don't like that it offers me another deal about another store while I'm trying to pay at a counter.

Review Source

DS

Deb S.  
manager  
  
Used the software for: 2+ years

### "Awesome Rewards System"

March 13, 2018

5.0

It really does create repeat customers!

Pros

Our customers love it! It is easy to customize your own rewards and it does not spam our customers which they appreciate.

Review Source

RB

Robert B.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Awesome for Rewards"

November 11, 2019

5.0

While it is a simple software, it is easy to use and is great for rewards programs. They couldn't possibly make it any easier to use.

Pros

This is a great software to use as a rewards program. All you have to do is enter your phone number and it helps you keep track of points which in turn will earn a reward. It is super user-friendly and I have had no issues at all with it.

Cons

I like everything about it, however I wish there were more functions. Maybe something like your check-in history or something like that. It is very simple.

Review Source

TS

Travis S.  
Sales associate  
Wireless  
Used the software for: 2+ years

### "Gives your customers great rewards "

December 7, 2019

5.0

As a user, the points are very easy to accumulate and redeem instantly.

Pros

The easy sign up process, and simple communication makes it a breeze to reward customers for shopping at your business.

Cons

I would like to see more location based suggestions than what is currently offered. Possibly stacked offers for frequent users.

Review Source

CM

Chelsi M.  
Housekeeping  
Medical Practice  
Used the software for: 1-2 years

### "I like 5star"

April 9, 2019

4.0

Pros

It gives a wide range of places in my area

Cons

There’s not very places that I like where I live that have 5 star

Review Source

PD

Philipp D.  
Translator  
Translation and Localization  
Used the software for: 6-12 months

### "Easy to use"

July 4, 2019

4.0

Creating invoices, paying my taxes, managing my contacts - that all is much easier and faste with Debitoor.

Pros

It's easy, it's fast and contains many functionalities that easy my working day

Cons

Once you selected the way to pay your taxes, you cannot reverse it but have to create a new account

Review Source

AZ

Ana Z.  
Student  
Education Management  
Used the software for: 2+ years

### "Yay discounts! "

March 27, 2019

5.0

Pros

I most appreciate the functionality of Fivestars. Many restaurants and shops that I buy from frequently use Fivestars as their rewards system. This way, I can simply have the app and I can use rewards in a seamless fashion.

Cons

I least like that Fivestars tries to introduce me to new restaurants/shops.

Review Source

CL

Carlos L.  
  
Food & Beverages  
Used the software for: 2+ years

### "Awesome program "

November 29, 2016

4.0

Five stars is easy to use, and has many tools to help track customers and help growth. Customer service is top notch.

Pros

Ease of use

Cons

Wish i could integrate with revelpos.

Review Source

TR

Tina R.  
manager  
Banking  
Used the software for: 1-2 years

### "best for groups"

June 13, 2019

4.0

Pros

it has great features to use and easy to work with

Cons

there is not anythig to dislike. service is great

Review Source

VR

Verified Reviewer  
Director  
Medical Practice  
Used the software for: 2+ years

### "Not a bad program"

March 25, 2019

4.0

Lots of companies participate— it’s been nice to be able to get some discounts

Pros

Getting free or discounted meals or appetizers

Cons

It’s not linked to the purchasing software at restaurants- so if I have a discounted purchase, I can’t order it ahead of time if the vendors app requires me to pay at time of purchase

Review Source

VR

Verified Reviewer  
Director Of Business Development  
Veterinary  
Used the software for: 6-12 months

### "Super easy customer loyalty platform"

December 18, 2018

5.0

Excellent customer loyalty platform.

Pros

Incredibly simple solution, great value to customers and us for the price.

Cons

Nothing to complain about here. Software does exactly what it says it does and implementation is a breeze.

Review Source

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