# Page 16 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170673/SumUp-Air/reviews --- SumUp 4.5 (1470) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 16 - Reviews of SumUp ## Showing most helpful reviews Showing 376-400 of 1470 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CW Christopher W. Self employed Internet Used the software for: 1-2 years ### "Easiest software I’ve ever seen" July 4, 2019 5.0 I love their customer services. They respond always super fast! Pros Easy to use, even for people who have their troubles with computer stuff Cons Sometimes the bank stuff could be a little less strict. Switched from [sevdesk](https://www.capterra.com/p/167048/sevdesk/) SevDesk porvided many features but most oft them I don’t use Review Source AF Alisa F. Hostess Food & Beverages Used the software for: 1-2 years ### "My Fivestars review" March 20, 2019 5.0 Fivestars is simply a look into the future of technology, innovating our shopping experiences to make it quick, simple, and safe. Pros I like the functionality of it, how consumer-friendly it is, and how easy it simplifies my shopping process. Cons If there isn't an app to connect to your phone (to inform me how many points I have), I definitely think that would be great. It doesn't tell me how much more I have to go until I get rewards (unless I ask the clerk personally). Review Source AJ Ashley J. Server Food & Beverages Used the software for: 1-2 years ### "Okay" March 5, 2019 3.0 Good Pros Easy to use, great rewards programs. Cons Nothing, seems pretty dope no complaints here Review Source LR Liz R. cafe owner, culinary anthropologist Food & Beverages Used the software for: 6-12 months ### "Best reward program ever!" October 27, 2016 5.0 We added Five Stars about 6 months ago and our customers LOVE it and so do we! It gives me the freedom and creativity of rewards for my loyal customers when I use # hashtags. I highly recommend using this for your business! Pros I have 2 tablets to use, and they both have locks for security purposes. I like how easy it is to sign people up and instantly reward them for being great customers. Cons Once is awhile there is a problem with the touch screen responding to the number key selected. Review Source BI Barry I. Placement Specialist Civic & Social Organization Used the software for: Less than 6 months ### "Easy, Clear, Quick and Useful" April 22, 2019 5.0 I saw the device on the counter of the bakery and was offered to sign up. It was so fast and easy and was to replace their former method of rewards which was an orange card for my wallet that I sometimes forgot to pull out and, therefore, lost out on my full benefit. With this device right there, I have never forgotten to punch in. Pros The fact that I no longer have to carry yet another card in my wallet and try to remember to get it stamped each time I order a breakfast sandwich or lunch. Cons It seems like not many venders in this area use it yet so I am only able to use it at the primary store where I signed up for it. But that's okay too because the benefit there is great for me - as in I get a free loaf of bread at 80 points or so. That's enough benefit for me without other stores around having a connection. There is one store, a consignment shop which is linked in. I'm not interested in it but, again, I'm not concerned about the issue. Maybe more relevant (to me) stores will catch on soon. Review Source Vasilis A. team manager Higher Education Used the software for: Less than 6 months ### "SumUp the new era of pos" December 11, 2022 5.0 Pros the best thing about is that provides pos with low cost and high quality. And accept several many payment methods like google and apple pay. Seems secure app . Cons The app is little confused and sometimes in my device lagged Review Source EC Emily C. Assistant dining service manager Food & Beverages Used the software for: 2+ years ### "Easy money" February 28, 2019 5.0 You can work with softwares that delivers food like Postmates. It will be a great addition to the app if you get to earn points online as well. Also, this will be free marketing for new users. Pros You get money back when spending at places that support fivestar. Cons Not many places use this software. It is more we’ll known to the asian community. Try expanding. Review Source EM Ericka M. Patient Account Resolution Specialist Medical Devices Used the software for: 1-2 years ### "Fivestars" April 16, 2021 4.0 Overall I am happy with my membership to this program. Membership is free and you get some good perks from it. I would definitely recommend. Pros I really like this program. You can get savings in qlot of retailers/restaurants simply by putting in your phone number after registering. You can also earn point for every dollar you spend and get rewards. Cons I honestly didn't have any issues. The savings and rewards you get are a nice perk to the programs membership. Review Source AS Aimee S. Academic Records Specialist Higher Education Used the software for: 2+ years ### "Fivestars " April 1, 2019 4.0 Love it! Pros Savings for places I shop. There are some stores that I normally don’t shop at but when a great deal becomes available it brings me in. Cons Not enough local stores use it. Some, very rarely, stores don’t have a deals great enough to bring me back again and again. Review Source NY Naomi Y. Software Engineer Hospital & Health Care Used the software for: 1-2 years ### "Great tool for no added cost! " August 9, 2019 4.0 Pros I like how easy it is to combine all the rewards from entirely different stores instead of having a bunch of little stamp cards. The concept for this tool is great! And i love its notification reminders of rewards that I have or that is coming my way if I just buy a little more from this store/restaurant! Cons I wish that locations under the same franchises would combine rewards! This is a huge disadvantage for customers. Review Source MT Michelle T. Student Education Management Used the software for: 2+ years ### "Thank you Fivestars" April 25, 2019 5.0 Pros I like that I am able to accumulate points through a software by inputting my phone number rather than carrying cards for multiple locations. I like that I get offers from nearby locations while accessing the system. Cons Not all the locations I visit offer fivestars. Review Source Rivaldo B. Student Higher Education Used the software for: 6-12 months ### "Amazing Business Management Tool! " September 28, 2019 4.0 After several months of using FiveStars, I realized the importance of relationships with customers, especially for efforts to bring in other customers. And FiveStars helped me with that. Pros As a small business owner, I am greatly helped by the features provided by FiveStars, thanks to me having regular customers because of the ratings given by other customers. This tool is perfect for people who are just starting their business Cons Customer service is limited in English, if you cannot speak fluent English, and you tray to contact them you (and they) will have language barrier. Review Source DG Daniel G. Vice President Retail Used the software for: 6-12 months ### "Excellent Program" October 27, 2016 5.0 The fivestars program has been instrumental in creating incremental sales for our business. We're very happy with the way things have gone and have been surprised at how easy it is to convince new signups. Definitely worth the money for our business. Pros Ease of use. Ease of use for customer. Cons Cost. Customers who do not "opt in" initially are difficult to get opted in in the future. There should be more powerful ways to analyze data after promotions on the back end. Review Source SW Shirleen W. student Education Management Used the software for: 2+ years ### "Five star Review!" February 25, 2019 5.0 Pros I really like how the app gives you weekly coupons/bonuses every time you go to that specific place Cons What I least like about it, is how some places where you spend $50, you gained 5 points. Or you gain on point, per visit than getting 5 points for spending $5. Review Source CT Clarissa T. Research associate Biotechnology Used the software for: 2+ years ### "Easy to use Rewards system" March 11, 2019 5.0 Pros I like that there is an app and all you have to do is put in your phone number. having the app allows for bonus offer notifications which is also great Cons the app is glitchy sometimes. Sometimes, i can only look at whatever the most recently viewed membership is Review Source aM amy M. student Hospital & Health Care Used the software for: 2+ years ### "great for shoppers" August 22, 2019 5.0 overall, fivestars has been pretty good in helping me earn free things Pros i really appreciate the rewards of getting bonus points for shopping frequently at a particular place! Cons i don't like how the rewards expire quickly if not used, especially since they're not that substantial Review Source VR Verified Reviewer Academic Support Advisor Education Management Used the software for: 2+ years ### "Very easy to use/great way to draw customers in to the shop" March 10, 2019 5.0 Generally, I've had a very positive experience with Fivestars. The texts to draw me into the restaurant/cafe help if it's convenient. I like that I have one central location of accumulating points for several of my favorite shops. Pros I like that you only need to type in your phone number into the keypad. It's usually a very simple and quick process. I don't have to remember a stamp card or add in other identifiers for FiveStar to retrieve my account information. Cons As a customer, sometimes I feel a bit inundated with text advertisements from shops. I had to unsubscribe to a few places that I less frequented so that I wasn't getting multiple texts per day. Review Source VR Verified Reviewer Human Resources Education Management Used the software for: Less than 6 months ### "Fivestars Review" March 11, 2019 4.0 Overall it is a decent idea, but seems to have been only half implemented. A few too many shortcuts taken to make it a fully functional and useful app. Now, I can't tell if that is on the part of the application or the companies using it, but it is a big ol' bag of Meh for me. Pros I like that I get a notification when there is a sale occurring. Cons The information that is listed on the notification is not accessible anywhere else in the application. There is little to now information about the sales occurring. Earlier this week it notified me that there was a big sale happening, but it provided exactly no information on what the big sale was for. I had to go digging in another location to find out it was buy 5 toys and get 30% off. That information should be readily available through the app. I shouldn't have to go digging on Facebook or other media sites to find out those details. Also, it continually tells me that the sales are for Plato's Closet... only it's not. They are for Once Upon A Child. Review Source VR Verified Reviewer mediator Education Management Used the software for: 6-12 months ### "helpfull for selfemployed" July 4, 2019 4.0 Its easy to use, I can customize the bill and see the reports whenever I want. I can supervise my expenses Pros the helpfull people and the product category Cons that I not can change the number of the bill later Review Source JB Jessica B. CSR Construction Used the software for: 2+ years ### "Spectacular Software" June 15, 2022 5.0 Pros Being able to see rewards you earn per every point you have! Cons Nothing bad to say about this software!! Review Source Rafael A. Energy Engineering Co-op Environmental Services Used the software for: Less than 6 months ### "Great application for rewards and loyalty programs" October 29, 2019 4.0 Overall, my experience with Fivestars has been pretty great. We have managed to cut some minor expenses from time to time, which always comes in handy when dealing with office supplies. Pros This software has allowed me and other co-workers to take advantage of numerous rewards and loyalty programs for hardware stores, subscription services, mailing services, etc. I like how it allows me to keep track of the rewards we have and their expiration dates. Cons While this application is widely useful, there are still many stores that are not affiliated with the company. Review Source TR Teri R. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Tried to Cancel" January 25, 2021 2.0 My business has been closed for almost a year now (because of Covid), I asked Fivestar to put my account on hold and was told that they would get in touch with me to find out when to restart my account. They have been taking money out of my account and will not cancel my account. I have emailed several times to close my account and they are still billing me. I have now spent nearly 20 minutes on hold waiting to cancel my account and still they have not canceled it. WARNING do not sign up. Pros group texting, i can message many Clients at a time. Cons customer service is not good. during Covid while I have tried to save my business they keep taking money out of my account even though I have attempted to cancel Review Source LA Laura A. Legal Secretary Legal Services Used the software for: 2+ years ### "No rewards " March 13, 2019 2.0 Nil. Zip. Notta. Pros Nothing at all. I don’t like it. Please let this thing go through geez! Cons I never receive %s off. Ever. I go to Plato’s Closet about once a week and I never receive any percentages off on the five star program. What is it for anyway? Review Source SC Stacey C. Administrative Associate Management Consulting Used the software for: 1-2 years ### "Easy at Point-of-Sale; No way to look up transactions and visited stores on mobile app" April 9, 2019 2.0 Pros Easy to enter phone # and get points when purchasing drinks, etc from vendor. Cons Frustrating to use as consumer when compared to similar mobile phone apps- there's no section where I can track my points at a given vendor. If I could see the vendors with which I have stars/points, I would visit them more as I'm reminded of their existence and I'm motivated toward that freebie reward. I did find the above \[vendor-point tracking\] information after this review motivated me into googling Five Stars and using a browser to log on- but what's the point of having a mobile app if one has to jump through these hoops? The Clover app is an example I'd use as an app that promotes both favorite & new stores for the reasons listed in the first paragraph. Review Source VR Verified Reviewer HR Information Technology and Services Used the software for: 2+ years ### "Easy and simple " April 8, 2019 5.0 Easy and used at a lot of vendors. You don’t need multiple accounts for each place. Your account works across vendors Pros Easy to login at each vendor . You create an account and can use it everywhere they have it Cons I have no cons. The software has no flaws that I’ve come across Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.