# Page 19 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170673/SumUp-Air/reviews --- SumUp 4.5 (1470) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 19 - Reviews of SumUp ## Showing most helpful reviews Showing 451-475 of 1470 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Brandon H. Employee Sports Used the software for: 2+ years ### "Useful " March 7, 2019 5.0 Pros Lots of shops I frequent use the reward system Cons Can't find any... Maybe would like more promotional emails.. But I know that has to do with the individual companies... Review Source CL Christy L. Account Manager Accounting Used the software for: 1-2 years ### "Fivestars is just ok" December 3, 2019 3.0 Keeping up with points is much easier because it is digital Pros It tracks my purchases and lets the vendor know when I have reached enough points to earn free product. No physical cards or coupons needed. Cons The free products often expire before I have the chance to use them. Sometimes the free product is not anything I would want anyway. Review Source DB DeAndre B. Marketing and Development Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for small businesses" June 27, 2022 4.0 Pros FiveStar is more than just a means of collecting payments. You can also do reviews and ratings through this application which is nice, however we don't need/ use that feature. Cons Not really nay cons, we just don't utilize many of the features fivestar offers. We don't see the need. Review Source CG Connie G. RN Hospital & Health Care Used the software for: 2+ years ### "Love getting back" April 3, 2019 5.0 Love free stuff Pros I like paperless method and how it stores your previous information Cons Sometimes you have to ask the vendor or employee to credit your purchase on five stars Review Source TP Thorsten P. consulter Computer Software Used the software for: 2+ years ### "easy and fast billing / invoice software" July 4, 2019 4.0 Pros You can write a new invoice for a new customer in a few minutes ! Cons You can do the complete accounting with his software, but I still use an easy excel-chart for this. Review Source mL marissa L. student at york university Hospital & Health Care Used the software for: 2+ years ### "great" August 2, 2019 4.0 Pros fivestars is a good rewards program, especially since i go to many of the restaurants listed in the app Cons i wish that the rewards could be a little more substantial Review Source DE Darryl E. Prodution worker Building Materials Used the software for: 2+ years ### "Perfect and simple" February 23, 2019 5.0 Pros I love that my info is saved and with just a punch of my phone number I can get deals at a new place instantly. Cons I have no cons that I can think of from five star Review Source PL Phyllis L. Student Architecture & Planning Used the software for: 2+ years ### "Great Software" July 31, 2019 5.0 Pros Easy to earn and upload rewards at different businesses, using a phone number to sign up is very easy. Cons I wish the vicinity card could be added to a digital wallet. Review Source MS Maria S. Auditor/Data Entry Technician Medical Devices Used the software for: 6-12 months ### "Fivestars get a 5 star!" February 24, 2019 4.0 My overall experience have been pleasant with Fivestars! I use it frequently and take advantage of the rewards! Great addition to my every day life. Pros The Fivestars app. is very simple to use! Just type in your phone number and you’re on your way to great things! I like how some businesses have this option to gain rewards and retrieve free-bees depending on how much points you gain. It’s nice that businesses give back somehow for any purchases you make. Cons There is nothing that I dislike about this app. Review Source LN Lisa N. Rogers Computer Networking Used the software for: 2+ years ### "Easy!" February 23, 2019 5.0 Easy to use and functional Pros Very easy and efficient to use! Anyone can use it even people that don't usually use tech! Cons Nothing that I can think of is something I dislike Review Source SE Sven E. Freelance Web Developer Information Technology and Services Used the software for: I used a free trial ### "Quality execution of too few features" January 18, 2020 3.0 While its overall quality is great, Debitoor doesn't help out in nearly enough ways to be considered a complete book-keeping solution for small businesses who need to digitally report tax information. If you outsource the entirety of that work to an accountant who also works with Debitoor, that might be different, but if your starting out doing as much of the work as possible by yourself, Debitoor is not the way to go. Pros Debitoor makes basic accounting, invoicing & payments really easy. Its UI & apps are really intuitive and easy to use and a greate way to get started when first launching a business / freelance endeavour. Cons Debitoor sadly does not provide nearly enough features in the reporting departement. Not only can it not submit the necessary VAT-pre-reports on its own, it also has no reasonable option to export end-of-year tax reporting information to the tax office or even just another product that can take over that part of the accounting work. Review Source Response from SumUp January 20, 2020 Hi Sven, Thanks a lot for taking the time to write this review. We really appreciate your feedback. Our Product Team is currently working on developing our reporting features further, so watch this space. :) Also, if you have specific suggestions on how exactly you'd like the reports in Debitoor to work, feel free to email us at: team@debitoor.com All the best, Debitoor Theresa L. Software Engineer Intern Automotive Used the software for: 6-12 months ### "Good integration for my rewards" November 26, 2019 5.0 Overall, Fivestars has been helpful because I can just look at my app for rewards rather than maintaining a paper stamp card. Pros I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too. Cons I wish this software made it easier to look up places to add to my wallet. I don't want to just be able to view them by looking at the local locations list. Review Source MM Michael M. Regional Manager Restaurants Used the software for: 6-12 months ### "You will get out what you put in" October 27, 2016 4.0 If you don't take FiveStars seriously it won't work for you. You have to encourage customers to sign up, have competitive promotions and rewards, and be consistent on implementation. Basically you're getting a set of great tools, and what you do with it and how successful it will be is up to you. Pros It is well designed and effective. Cons I wish it was integrated with more POS systems Review Source Christian O. Personal Trainer Consumer Services Used the software for: Less than 6 months ### "Excellent for returning customers" January 4, 2020 5.0 Although the pricing is a bit steep, Fivestars does allow you to gain full access/control of consumer rewards/incentive offers. Pros This software is excellent for tracking customer purchases, customer follow-up, and the software algorithm predicts future customer purchase decisions, all of which my business lacked. Cons Asking customers for their phone numbers can be an intrusive way of completing a transaction, but it is an effective way to keep them as well. Review Source VR Verified Reviewer Medical Social Worker Hospital & Health Care Used the software for: I used a free trial ### "Loyalty Program" July 21, 2019 4.0 Overall, Fivestars was easy to use and beneficial. Pros Fivestars allows you to reach a wide range of people and promote promotions. It allows you to gather customer information quickly and then offer them incentives such as coupons, etc. Fivestars is very easy and simple to use. Cons So far, I haven't found many problems or features that I didn't like about Fivestars. I have found there to be some technical issues and have had trouble reaching customer service during off hours. Review Source CH Charles H. Surgical tech Hospital & Health Care Used the software for: 2+ years ### "Growler fillin" March 12, 2019 5.0 A great experience that I will forever be using!!! Pros I can use it to use local business and keep my money in Texas!!! Cons There is nothing I don’t like about local business Review Source LT Loc T. Owner Food & Beverages Used the software for: 6-12 months ### "Great rewards tool" October 27, 2016 5.0 Makes customers have a connection to your establishment and brings continuous business. It's really been great for us on the front end and back end customer support. I tell all of our friends that owns restaurants to try it out and see the results. Pros Simple and email customer campaigns. Cons New software update made process slower than when we first started using it. Review Source PC Pete C. IT Manager Information Technology and Services Used the software for: 2+ years ### "Easy To Track Points" February 27, 2019 5.0 Keeping track of where I like to go. Pros Easy to use and register. Gives me what is coming up. Cons Does not give exact updates of points. No updates for local 5 stars. Review Source RS Ryan S. Owner Professional Training & Coaching Used the software for: 2+ years ### "Easy reward tracking, no keeping track of reward punch card" March 16, 2019 5.0 Pleasant Pros Ease of use, great benefit over remembering. Helps keep track of visits and fun to build Cons Not enough time to cost if you want to use the tests Review Source TC Tom C. Pharmacist Hospital & Health Care Used the software for: 1-2 years ### "Five Stars Review" April 22, 2019 5.0 Pros I enjoy the rewards the app offers and the ease of use in redeeming the rewards. Cons The interface when you type in your phone number at a Five Star participating store. I often times question if my phone number went through since it disappears from the screen a few seconds after I type in my number. Review Source SF Stephanie F. Instructional assistant Hospitality Used the software for: 1-2 years ### "Love the perks!" March 17, 2019 5.0 Really great! Pros I love how easy it is to keep track of all your rewards by typing in your phone number! Cons I don’t like being sent other offers from companies that have nothing to do with where I’ve typed my number in before. I’ll use fivestar for food places and I’ll get offers from kids clothing stores. Review Source EC Eric C. Sales Manager Oil & Energy Used the software for: 2+ years ### "easy to use and great for keeping track of rewards!" March 26, 2019 4.0 Pros the opportunity to earn rewards without having to carry around a punch card! Cons i truly cant think of any negatives of using the 5stars platform! Review Source CH Char H. Office Manager Consumer Services Used the software for: 2+ years ### "Fivestars" March 11, 2019 5.0 I love the fact that you get rewarded for doing business. Pros Fivestars is simple to use and the benefits are great! Cons I do not see any cons about the software. Review Source MH Michaela H. Copy writer and journalist Writing and Editing Used the software for: 1-2 years ### "Easy to use, good solution for freelancers" July 4, 2019 4.0 I can create invoices easily as well as keep track of payments. The user interface is very intuitive. Pros I am a copy writer and journalist and really like this software. It is easy to use, quick and makes life a lot easier for freelancers. The support is also excellent. Cons Nothing. I have not found any negative points yet. Review Source SD Steph D. Teacher Education Management Used the software for: 1-2 years ### "Love collecting points!" July 1, 2022 4.0 Pros I enjoy collecting point for things I’m already buying! Cons I wish there was a way to get points from the app. Some stores machines aren’t always in service to get my points. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.