# Page 20 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 20 - Reviews of SumUp

## Showing most helpful reviews

Showing 476-500 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VB

Vikki B.  
Supervisor  
Insurance  
Used the software for: 2+ years

### "Easy to use"

March 10, 2019

5.0

Pros

I like that it is simple and I can enter my phone number anywhere Fivestars is available and I don’t have to do anything else!

Cons

The program is not available in enough merchants

Review Source

KE

Kayla E.  
Teller  
Banking  
Used the software for: 2+ years

### "ALL TIME FAV"

July 18, 2019

5.0

LOVEEEE IT

Pros

I LOVE this app. I use it to earn rewards for all of the boutiques in our city.

Cons

Sometimes it doesn't update as fast I would like

Review Source

LaG

Luis armando G.  
Director operaciones  
International Trade and Development  
Used the software for: I used a free trial

### "Excelencia corporativa en proceso de pagos"

November 6, 2022

5.0

De exvelencia

Pros

La.calidad y facilidad de operacion e implementacion.comercial la tecnoogia para brindar productos servicios optimizando tiempo y procesamiento de pagos

Cons

Todo me ha gustado sinceramente es genial!

Reason for choosing SumUp

Es una herramienta tecnologica brillante

Review Source

PH

Pam H.  
Manager  
Insurance  
Used the software for: 2+ years

### "Best place in town"

February 26, 2019

5.0

Best place in town to get nails and feet done. All so talented. Can make anything happen!

Pros

Love the owner and staff. Beautiful salon!

Cons

Nothing really. All is great. Long wait at times, but normal.

Review Source

VR

Verified Reviewer  
Research Analyst  
Market Research  
Used the software for: 6-12 months

### "Love it!"

April 4, 2019

4.0

Pros

I like how easy it is to sign up for Fivestars (just typing my number at a cashier) and to receive discount information via text. I also like that all I have to do in order to apply coupons is just typing my number at the cashier.

Cons

While I like receiving discount information from just one number, it’s hard to manage sometimes when I want to unsubscribe just one restaurant or save a specific coupon since different coupons keep coming in.

Review Source

PD

Payton D.  
Customer Service Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Works wonderfully"

October 15, 2022

5.0

Pros

It is very easy to use and enhanced the experience that I have had shopping at small businesses in my area.

Cons

The only complaint that I currently have is the limited availability in my area. Hopefully, more companies pick up the software for customer loyalty.

Review Source

NW

Nathanael-Osirius W.  
web design & development  
Internet  
Used the software for: 1-2 years

### "Working with Debitoor makes accounting fun!"

July 6, 2019

4.0

I never thought I'll ever write this, but since using Debitoor, I do enjoy accounting! I'm very happy with Debitoor and my overall experience is very positive. I do believe that Debitoor offers the best value for your money.

Pros

Minimalist design, easy to use, fast support

Cons

No two factor authentication, very few design options for invoices.

Review Source

AR

Amanda R.  
Analyst  
Government Administration  
Used the software for: 1-2 years

### "Easy & Rewarding "

March 7, 2019

5.0

Draws people in. They like rewards and the easier the better. FiveStars is growing and becoming more known. Easy to use for the business and the consumer. Really helps small businesses get their name out there.

Pros

How user-friendly it is! Easy on the business side and consumer side!

Cons

Some companies suggested are ones I never go to.

Review Source

TG

Tami G.  
secretary  
Automotive  
Used the software for: 2+ years

### "FiveStars is a great loyalty tracker"

July 6, 2023

5.0

Pros

The ease of use and the rewards. Easy to join

Cons

Could be more rewards, but mostly satisfied

Review Source

JC

Julio C.  
Sr service analyst  
Biotechnology  
Used the software for: 2+ years

### "FiveStars Review"

March 2, 2019

3.0

Pros

Rewards I get from businesses. Special weekly offers

Cons

I CAN NO LONGER CHECK IN. MAKES IT MORE CUMBERSOME FOR ME AND BUSINESSES!!!

Review Source

RB

Rebecca B.  
Disposition Coordinator  
Automotive  
Used the software for: 2+ years

### "Five Star Review 02.2019"

February 24, 2019

5.0

I like earning rewards that I can use right away, or let accumulate for even larger rewards.

Pros

Easy to use by just entering your phone number.

Cons

I have no dislikes. I think it works just fine.

Review Source

VR

Verified Reviewer  
REALTOR  
Real Estate  
Used the software for: 2+ years

### "Easy to Use!"

April 12, 2019

5.0

I love not having to keep a punch card on me.

Pros

Fiivestars is an easy to use rewards system. I use it at several companies.

Cons

There really isn’t anything I don’t like about it.

Review Source

JS

Jaime S.  
HR  
Human Resources  
Used the software for: 2+ years

### "Easy and convenient "

March 2, 2019

5.0

Pros

Easy to use and love the text updates with deals for the places I frequent

Cons

I would love for more businesses to become users.

Review Source

MR

Michael R.  
Solutions Architect  
Hospitality  
Used the software for: 2+ years

### "Great Reward Program"

March 12, 2019

5.0

Love to use the rewards app

Pros

easy to use and always keeps me up to date

Cons

na. The application is very easy to use and I love the rewards

Review Source

ZD

Zachary D.  
Construction Manager  
Construction  
Used the software for: 2+ years

### "Four Stars for Fivestar"

March 22, 2019

5.0

Pros

I enjoy the ease of using my phone number.

Cons

I don’t receive much information regarding my account via email as I would hope.

Review Source

DM

Dennis M.  
Machine Technician 1  
Food Production  
Used the software for: 2+ years

### "Excellent!!"

April 19, 2019

5.0

Pros

This is by far the most rewarding loyalty program ever!

Cons

Sometimes it can take a while to gain enough points to earn a reward.

Review Source

BG

Bill G.  
Sales  
Financial Services  
Used the software for: 2+ years

### "Review"

March 13, 2019

5.0

I’m a customer not a business.

Pros

Ease of use, I mean it’s easy when I pay to just use it.

Cons

N/a nothing that I can really think of...

Review Source

MT

Mackenzie T.  
GM/ event coordinator  
Food & Beverages  
Used the software for: 1-2 years

### "Small Business spending money on a useless platform"

December 2, 2020

1.0

disappointed and done

Pros

Our current customers would come in and earn points, which made us lose money on profit we could have been making.

Cons

The Fivestars platform charged us throughout the duration of the Pandemic in which our business could not be open. This platform also did little to bring in new customers as promised

Review Source

MH

Melissa H.  
not relevant  
Hospitality  
Used the software for: 6-12 months

### "Juiceland user "

March 8, 2019

5.0

I dont use it for my business

Pros

Very easy to use, entering phone number at the register is always seamless.

Cons

being sent emails and texts from the program - would prefer to only interact with the program when I am at the place i am using it. also when i place my order before i redeem the award - if i get an award like adding an extra item free - i dont feel i have the time to select something because my transaction is already finished.

Review Source

AM

Angela M.  
Cashier  
Retail  
Used the software for: 2+ years

### "Review"

April 23, 2019

5.0

I've used it for a few years and love it!

Pros

The ease of use is a very nice feature!

Cons

There isn't anything about it that I don't like.

Review Source

NC

Nicole C.  
Stay at home mama  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "Great customer incentive"

February 11, 2022

5.0

Pros

I've used FiveStar as a customer for several years and like the incentives I'm given to return to a store, as well as the rewards. It's easy to connect your purchase to your account (just type in your number at checkout) and you can view your points and rewards with the app.

Cons

No dislikes, other than my favorite retailer discontinued using FiveStars.

Review Source

GG

Gerald G.  
tech Specialist  
Retail  
Used the software for: 1-2 years

### "Amazing product"

May 20, 2021

5.0

It’s scanning. I can get past the slow start of the app.

Pros

I’m glad that it allows you add deals for different promotions. It is very easy to navigate through the app.

Cons

I just hate the loading times when the app opens up. It just happens sporadically. And sometimes I have to just restart.

Review Source

GC

Gordon C.  
Metrology Calibration Technician  
Pharmaceuticals  
Used the software for: 2+ years

### "This is a great program! "

March 16, 2019

5.0

Pros

Five Stars is an amazing program with a lot of great benefits and features. I would highly recommend!

Cons

Honestly I only wish it was available in more places!

Review Source

MC

Megan C.  
District Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Love this app!"

May 6, 2019

5.0

Pros

I enjoy being able to log all of the stores and restaurants that I purchase food/good at most often into one app that will notify be if i have rewards or coupons

Cons

I do not have anything negitive to say about this app. Maybe change the colors to be mroe visually appealing?

Review Source

VR

Verified Reviewer  
Network Administrator  
Financial Services  
Used the software for: 1-2 years

### "Makes earning points easy!"

December 18, 2018

3.0

Pros

I like how simple the software is to use. Either enter my # or swipe my card and points are automatically accumulated. Quick and easy!

Cons

No complaints really other then the few rare occasion the system has been down but I am not sure if that was a connection issue or not.

Review Source

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