# Page 21 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 21 - Reviews of SumUp

## Showing most helpful reviews

Showing 501-525 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VM

Vanessa M.  
Bookkeeper  
Retail  
Used the software for: 1-2 years

### "Bymore best customers"

October 27, 2016

4.0

Have had great service. Great come back of customers and customers are very grateful for the application.

Pros

Easy to use

Cons

Theft upon employees

Review Source

VR

Verified Reviewer  
Office Manager  
Real Estate  
Used the software for: 1-2 years

### "Rewards and Returns"

March 20, 2019

4.0

Pros

Rewards make people return to get certain rewards. It allows you to see different rewards you can obtain at certain point levels.

Cons

Not much I didn't like. Sometimes I think it is strange that it shows offers from other local spots but it never seems to be competitors.

Review Source

hC

hsin C.  
Application engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great loyalty member"

March 8, 2019

5.0

Pros

Easily join and maintain membership at participating businesses.

Cons

Nothing, everything is great about this software

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: 2+ years

### "50% off next meal deal only"

March 7, 2019

3.0

Poor coupon accepted.

Pros

Well on response None at this time. Nine now

Cons

Good with friends meal only on that day Not available as 50% off my next meal at Hitz.

Review Source

EY

Ed Y.  
Engineer  
Biotechnology  
Used the software for: 2+ years

### "Good tool to keep track of your spending rewards"

April 25, 2019

4.0

Pros

I like the software which can keep tracks of my rewards

Cons

The downside is there are not too many places can use it.

Review Source

MA

Merema A.  
Associate BA Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fivestars Feedback"

April 9, 2019

5.0

Pros

I like how easy it is to add your number when you check-in.

Cons

I wish you received more updates about your account - how many points you had where etc. Also whenever a waitress inputs your info you don't receive a confirmation so that would bring some peace of mind.

Review Source

AL

Andrew L.  
Pharmacist  
Hospital & Health Care  
Used the software for: 2+ years

### "Five-star"

April 13, 2019

4.0

Pros

Simple to sign in and get rewards. Very intuitive

Cons

Lots of companies make their own version of rewards programs so it's easy to not use their software

Review Source

SL

Stephanie L.  
Cashier  
Restaurants  
Used the software for: 6-12 months

### "BEST BOBA PLACE!!"

March 12, 2019

5.0

Overall. I love Fivestars. I think it’s something that brings in more customers to an establishment because everyone loves to save money which is exactly wha this does but in a very simple and quick way.

Pros

I love how it’s so simple. You just put in your number & BAMB! I receive my reward. I use this a lot because a lot of places offer it now. And I love It, personally I think every establishment should have this

Cons

There are absolutely no cons with this. I love it!!!

Review Source

JM

Jessica M.  
Depot Administrator  
Construction  
Used the software for: 1-2 years

### "SumUp"

November 21, 2023

5.0

Pros

It is easy to use as we can use a barcode to pay for our sweets for charity at work

Cons

Nothing to dislike at the moment as easy to use and self explanatory

Review Source

pE

pQUSHIA E.  
customer  
Apparel & Fashion  
Used the software for: 2+ years

### "Fivestars Experience"

February 28, 2019

5.0

Pros

Using your phone number makes the system easier.

Cons

Perhaps creating the application for the customer phone as well so they can verify their points.

Review Source

HS

Helen S.  
Student  
Pharmaceuticals  
Used the software for: 1-2 years

### "Fivestars Review"

July 22, 2019

3.0

Pros

I liked how it showed my reward points and deals for my stores that utilize Fivestars. I liked this app because I did not have to download a separate app for each business/store I went to.

Cons

Ever since there was an update to the app, I am not sure how to navigate through the app and make use of it.

Review Source

MS

Mufven S.  
N/a  
Accounting  
Used the software for: 2+ years

### "Five Star Review"

February 28, 2019

5.0

Pros

I like the ease of use. It’s automatic and can use pouts right away.

Cons

I don’t like that there aren’t many place around me that have this software.

Review Source

SF

Stormy F.  
Miss  
Entertainment  
Used the software for: 2+ years

### "Awesome"

April 11, 2019

5.0

Pros

It is easy to use I get great rewards all the time.

Cons

The location is off sometimes and says there is nothing near me when I am right at the store.

Review Source

VR

Verified Reviewer  
Director  
Retail  
Used the software for: 2+ years

### "A Great Rewards Program"

March 21, 2019

4.0

Overall a great rewards program that is extremely easy to use and takes little to no effort and encourages repeat business and additional purchases

Pros

Pros: Ease of use - just requires your phone number Allows retail partners flexibility in establishing point values for rewards Promotions tend to be relevant and local to tour area

Cons

Cons: Flexibility of the program sometimes means that benefits can change without warning thus requiring additional purchases to hit various tiers/benefits

Review Source

CB

Celine B.  
Client Services Professional  
Retail  
Used the software for: 2+ years

### "5-Stars"

April 6, 2019

5.0

Great

Pros

It is easy to use for an old lady that is not tech savy

Cons

There is nothing that I do not like about it.

Review Source

BH

Byron H.  
Janitor  
Religious Institutions  
Used the software for: 2+ years

### "Five stars pros and cons"

March 16, 2019

5.0

Pros

I like that it reminds me of upcoming sales and how it tells me of my current rewards.

Cons

I'm not sure I can think of anything I dislike about it.

Review Source

AT

Alex T.  
Administrative assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Simple is best"

April 7, 2019

4.0

Pros

The simplicity in reward earning and redemption.

Cons

General availability at vendors, ie. Other rewards such as Starbucks rewards or stamps cards

Review Source

LB

Laura B.  
Cpa  
Accounting  
Used the software for: 2+ years

### "Easy to use at vendors"

March 12, 2019

5.0

Pros

Easy to use at checkout with phone number

Cons

Never sure if it’s working or if my info/purchase confirmed

Review Source

BQ

BrianJose Q.  
Warehouse  
Warehousing  
Used the software for: 2+ years

### "Vape"

March 20, 2019

5.0

Pros

Gives me point to use at local vape shops to use for discounts or free stuff.

Cons

Nothing. It works great with me. I like how easy it is to use.

Review Source

MM

Michele M.  
Associate  
Apparel & Fashion  
Used the software for: 2+ years

### "Great and easy to use"

March 3, 2019

5.0

Pros

Super easy to use with little effort on my part

Cons

It isn’t advertised for everywhere it is available

Review Source

JK

Josh K.  
Manager  
Retail  
Used the software for: 1-2 years

### "Great retail rewards program"

December 5, 2018

4.0

Pros

Customers can set up their own accounts at the register

Cons

Sometimes points go missing and is glitchy

Review Source

ER

Eva R.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Great and easy to use "

March 20, 2019

5.0

All around very great !

Pros

Rewards and user friendly. Functional!

Cons

Nothing bad to say over all very great !

Review Source

MS

Marlena S.  
Admissions Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Fivestars Fan"

February 23, 2019

5.0

Pros

I really like Fivestars because it’s easy and I get rewarded for being a frequent customer which makes me happy! It’s nice to be appreciated and a little discount here and there goes a long way!

Cons

Nothing. I think fivestars is a great program and I don’t have anything I don’t like about it.

Review Source

MT

Miracalle T.  
Certified Personal Banker  
Financial Services  
Used the software for: 6-12 months

### "Fivestars is a a great marketing product!"

November 8, 2019

4.0

My overall experience with Fivestars has been amazing! I love that products give me the opportunity to save money at places that I frequent often!

Pros

I have my own Marketing company as a side hustle so I can definitely appreciate a product like Fivestars. I was first introduced to this product about a year ago when I visited Plato's Closet. I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's. As the months progressed, I've found myself accumulating tons of points and offers. So I can say with total confidence that this app has been a money-saver for me and so many others!

Cons

The only con that I have about this product is that I wish they would partner with more businesses in my area.

Review Source

RB

Raymond B.  
Finance  
Financial Services  
Used the software for: 1-2 years

### "So Easy!"

April 21, 2019

5.0

Pros

I love that it alerts you to deals around your immediate area so you know what’s around you wherever you are. I also like that it tells you if there’s another deal near where your paying at the moment.

Cons

Nothing this app is great for me personally.

Review Source

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