# Page 22 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 22 - Reviews of SumUp

## Showing most helpful reviews

Showing 526-550 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jennifer K.  
Administration  
Hospital & Health Care  
Used the software for: 2+ years

### "Rewards"

March 14, 2019

4.0

Pros

Building points to use at places we frequent

Cons

Not enough places using the 5 Star application

Review Source

TH

Tiffany H.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Fivestars "

March 16, 2019

5.0

Pros

Easy to keep track of your loyalty points.

Cons

Does not have anything I dislike about Fivestars

Review Source

AO

Amber O.  
Business Process Delivery Analyst  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "5 STARS for FIVESTARS"

March 29, 2019

5.0

Pros

I love all you have to do is key your phone number into the pad and boom once the transaction is complete it gives you points. The stores I go to usually have really good deals to redeem your points on.

Cons

I haven't had any issues with this software

Review Source

SL

Stephanie L.  
NA  
Accounting  
Used the software for: 2+ years

### "Reward Program that is worth it"

February 25, 2019

5.0

Excellent experience so far and I've been using it for several years now. I prefer this reward program to others I have seen out there.

Pros

I like that the rewards are tangible and that you actually get to use them for real-world savings on food and beverages. Also it is so easy to use!

Cons

That you can not see more about your history and features on the app to check what you have earned in rewards and used them for. Also would like to see it available at more retailers.

Review Source

VR

Verified Reviewer  
Account Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Fivestars Review"

September 17, 2019

4.0

I have had a good overall experience with the product thus far

Pros

what I like most about Fivestars is the ease to which I can get loyalty bonuses and connect to different stores that I may not have known about previously

Cons

what I like least about Fivestars is that I would like there to be a better system and more user friendly experience for the rewards tracking and redemption

Review Source

JK

James K.  
IT Manager  
Computer Networking  
Used the software for: 2+ years

### "Great Rewards"

April 1, 2019

5.0

Pros

Alerts of when things are on sale and special

Cons

Not enough Fivestar retailers in area yet

Review Source

JR

Judy R.  
Partner  
Retail  
Used the software for: 6-12 months

### "Creates excitement"

October 27, 2016

4.0

A real boom to our business. Customers love getting rewards, and we love being able to text and email in a flash. We have had very successful promotions as a result. Overall, I would say that this has worked out even better that we expected.

Pros

the rewards

Cons

takes much longer to check out customers

Review Source

AH

Amy H.  
Operations analyst  
Banking  
Used the software for: 2+ years

### "Great idea. App needs improvement"

April 18, 2019

4.0

Pros

Ease of use. Automatic receipt via email

Cons

No history info Difficult searching stores

Review Source

EP

Eric P.  
2nd shift coordinator  
Retail  
Used the software for: 2+ years

### "Cost Less Win Big!"

April 17, 2019

5.0

Pros

Easy to understand and set up to win big

Cons

Doesn’t make noise win u win big money.

Review Source

VR

Verified Reviewer  
Student  
Hospital & Health Care  
Used the software for: 1-2 years

### "Using FiveStars for rewards"

April 21, 2019

5.0

The pros definitely outweigh the cons. With the app, the experience is smooth and eco-friendly!

Pros

I like how I can track my points for each individual company very easily on the app. It also is environmentally friendly and prevents me from having a stack of stamp cards to keep track of!

Cons

For companies like Tasty Pot and sit-in restaurants, we have to write our number on the receipt and have them input it manually into the system. I sometimes don't get the notification right away that I received my points so human mistakes like forgetting to look at the bottom of the receipt for a number is possible.

Review Source

PS

Patrick S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Keep 5-star at Roundtable"

March 7, 2019

5.0

Easy to use and great coupons.

Pros

I get rewarded for shopping at the places I go to most often.

Cons

Hard to know if I have coupons and not sure how to ask them to apply a coupon before I walk in. Not sure if I ever got points for delivery orders.

Review Source

MH

Melissa H.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Rda Promart"

March 11, 2019

5.0

Pros

I love how easy it is to put in your number and rack up points!

Cons

That there is not as many places around that use it.

Review Source

VR

Verified Reviewer  
Director of Operations  
Restaurants  
Used the software for: Less than 6 months

### "Satisfied regular customer "

March 10, 2019

5.0

Great experience, always treats me with respect and have a comfortable environment..

Pros

Representative salon specialist was superb! My regular person had left and I was not happy with the service until I found Sarah!

Cons

No cons. The service wow in the blood go to the place look last weekend they have something called rib but I got strawberry heading to red velvet exactly can’t be better I got cheesecake

Review Source

PS

Patricia S.  
Associate warden  
Government Relations  
Used the software for: 1-2 years

### "I love it!"

February 27, 2019

3.0

Overall.. is great! It keeps customers informed, and reminds me to go shop and spend my hard earning money at gtm

Pros

It keeps me informed of my special discounts!

Cons

I don't get enough discounts.. ..we should get daily notices to keep us informed of your deals

Review Source

hM

heather M.  
Teacher  
Entertainment  
Used the software for: 1-2 years

### "Five star Review"

March 8, 2019

5.0

We go to lamppost pizza often due to baseball season so it is very nice to be able to receive discounts and perks through five star.

Pros

The ease of it. Having my discounts there when I log in is very convenient.

Cons

I don’t have any cons about five star. I love it!

Review Source

KY

Kayla Y.  
Student  
Writing and Editing  
Used the software for: 1-2 years

### "Good!"

March 10, 2019

5.0

Pros

I like that I am able to check in easily at stores that I visit.

Cons

The software is faulty- sometimes it does not register. Also, stores are able to send notifications even if they have nothing to do with their current promotions.

Review Source

VR

Verified Reviewer  
Cash Management Consultant  
Banking  
Used the software for: 1-2 years

### "Great service"

April 8, 2019

5.0

Pros

It's nice to be able to type in my number each time I use FiveStars to add up points for discounts.

Cons

Wish the discounts came sooner - seems I've been using FiveStars for more than a year and only now just received 15% off my recent order. Took a long time to add up!

Review Source

TF

Tony F.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Good system but expensive "

November 29, 2016

3.0

It's a great way to track rewards and incentivize people to come back. Downside is that the program is too expensive. We have two stores and not even offered a price break. Not sure if I would sign up and future outlets.

Pros

Ability to engage customers.

Cons

Sometimes system goes down

Review Source

CH

Cherry H.  
student  
Human Resources  
Used the software for: 1-2 years

### "Really Enjoy Fivestars"

March 4, 2019

5.0

Fivestars is not likely to crash at many of the businesses I’ve visited. All you need is your phone number and you’re all set!

Pros

easy to use and often accessible at busineses

Cons

none :) i really enjoy Fivestars! i think more places should have it for loyalty

Review Source

EC

Emily C.  
8th grade English teacher  
Education Management  
Used the software for: Less than 6 months

### "FiveStars"

April 26, 2022

4.0

It is easy to use, reliable, trackable, and understandable.

Pros

The ability to see places reviewed and decide where to go next...

Cons

I wish there was a way to get Five-star rewards and discounts

Review Source

JD

Jeremy D.  
Personal  
Internet  
Used the software for: 1-2 years

### "Great for rewards"

February 26, 2020

4.0

Fantastic way for businesses and consumers to enjoy rewards.

Pros

I have used Fivestars for redeeming rewards. Very easy to redeem. It was very easy to sign up as well.

Cons

I have had a few issues with redeeming rewards but with a simple call to their customer service, it was resolved.

Review Source

TS

Therdsak S.  
Professional Fitness Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Better Than I Thought"

March 29, 2019

5.0

Overall, I am satisfied with Five Star. However, one can tell that there are untapped potential in the Five Star Rewards Program. I am hopeful that users will get to experience its full user potential.

Pros

Admittedly, I do like the App's ease of use and interface.

Cons

I would like to see better notifications, maybe consider push notifications, that would inform me about nearby businesses with Five Star specials or promotions.

Review Source

VR

Verified Reviewer  
recruiter  
Computer Software  
Used the software for: 1-2 years

### "Fivestars"

August 20, 2019

5.0

Pros

I have used fivestars at local small businesses and it is easy to use; all you do is enter in your phone number

Cons

sometimes I forget to enter in my phone number and am not reminded to.

Review Source

YD

Yolibet D.  
FA  
Financial Services  
Used the software for: 6-12 months

### "Great way to advertise for your local business"

August 1, 2019

5.0

Pros

I was able to assist my mom at her store with this software, I created specials and sales and was able to let our most loyal customers know about them via text message! It doesn't get better than that. Also, so easy to use!

Cons

I highly recommend this for local small businesses. It adds a personal touch for your customers to come back and take advantage of those great deals.

Review Source

ES

Elaina S.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Rewards in one place"

September 24, 2020

5.0

Overall Fivestars is nice and easy to use because it’s through your phone number.

Pros

I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place. I also like that it alerts me about deals. It’s all linked through my phone number.

Cons

I wish there were more companies who used it. That way they could all be in one place. Now it’s just another rewards program.

Review Source

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