# Page 26 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 26 - Reviews of SumUp

## Showing most helpful reviews

Showing 626-650 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AE

Adam E.  
Cnc machinist  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Get free stuff for your normal purchases"

February 23, 2019

5.0

Pretty much everything I said in the pros!! It's very simple and easy to use!! Glad I started using this.

Pros

Very easy to use. I actually don't use the app but in store kiosks. It's really cool how I can get points for purchases I'd normally make and later on I get discounted products or even free sometimes. I pay nothing extra and just need to enter my number. Today 2-22-19 I just recieved a free 120 ml juice!! $40 value, wait for it,..... FREE!!

Cons

Only con I found so far is the lack of businesses utilizing this. Also the timer on the kiosk should be a little longer as it will time out before I see all redeemable items. Could just be the location though.

Review Source

TA

Tam A.  
Manager  
Retail  
Used the software for: 6-12 months

### "Loyalty growth machine "

November 29, 2016

5.0

Experience has been great. Easy to use and dual pads. Also well recognized loyalty program so makes it easier to sign people up.

Pros

It is easy to use and well recognized.

Cons

NA

Review Source

VR

Verified Reviewer  
Product Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "I was interested in FiveStars for our brick and mortar stores but decided against"

June 10, 2018

3.0

Pros

Excellent service to help with customer loyalty management and to be used to increase the frequency of visits by customers

Cons

The marketing team at FiveStars will call you non-stop if you show them any interest in the product. I decided against using the service after their constant harrassment

Review Source

VR

Verified Reviewer  
Customer service rep  
Insurance  
Used the software for: 1-2 years

### "Need more stores"

April 6, 2019

4.0

Easy to pull up and track

Pros

Easy to use and see points/discounts available

Cons

Not enough stores using it. Would be better with more restaurants also

Review Source

EK

Emily K.  
NA  
Apparel & Fashion  
Used the software for: 6-12 months

### "Im a fan!"

March 1, 2019

5.0

Pros

I like that this software allows me to get discounts at stores, that I like to shop at. I receive an email alert telling me that there is a sale or a promotion that Im eligable for and it's as simple as going to the store and entering my phone number and then being able to receive that deal!

Cons

Even today, I went to the store and the touch pad where Im supposed to enter in my phone number was out of service. I was still able to receive my discount but it entailed my cashier needing to enter in my phone number... took 3 attempts to get the phone number correct... not a big deal, but I do prefer being able to use the touchpad myself!

Review Source

WM

Walter M.  
Claims adjuster  
Insurance  
Used the software for: 6-12 months

### "My Experience"

March 6, 2019

5.0

Pros

Easy to use, just have to type in my phone number and points are automatically tallied to my account

Cons

I don't use this software as a business only as a customer when dining or purchasing at a participating business. What I like least is some of the deals offered by some of the businesses.

Review Source

SP

Sangeeta P.  
Group Exercise Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "My review "

February 28, 2019

4.0

Pros

Ease of use of the app. I just have to use my cell number

Cons

All the offers from the various participating stores should be consolidated.

Review Source

PR

Prince R.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Perfect app"

April 13, 2019

5.0

Pros

Quick and easy to use. Love to redeem offer on points.

Cons

Using it from more that 1 year but till i didnt faced any problem using the app.

Review Source

MT

Myna T.  
Director of Ops  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great app!"

February 27, 2019

5.0

I love five stars

Pros

Showed the nearest locations that gave promotions and attempt to stay active

Cons

I didn’t have any, I enjoyed the software

Review Source

WW

Woody W.  
Disabled Army Veteran  
Military  
Used the software for: 1-2 years

### "Five stars review"

April 1, 2019

5.0

I've been very pleased with this software

Pros

I'm very pleased with how well this software reflects my purchases from Red Star Vapor.

Cons

I currently don't have anything to complain about.

Review Source

JM

Julie M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Easy to Use - Great Rewards"

March 22, 2019

5.0

I use Fivestats at several local businesses. Easy to use - nothing for me to keep track of (don’t have to worry about passwords, expiring points, etc.) and great rewards.

Pros

Super easy to use! Don’t have to keep track of a password, don’t have to keep track of points and the same system is used by multiple business I frequent.

Cons

There are no cons - it’s a great system!

Review Source

Amy G.  
Sales Representative  
Real Estate  
Used the software for: 6-12 months

### "Easy Reward Program"

March 27, 2019

5.0

Fivestars has already allowed me to redeem some great discounts from my favorite smoothie place!

Pros

Fivestars makes it easy to rack up customer loyalty points at some of my favorite local businesses.

Cons

Sometimes it informs me about businesses in which I have little interest.

Review Source

TB

Timita B.  
Infant teacher  
Education Management  
Used the software for: 1-2 years

### "Great software"

April 20, 2019

5.0

I love it would recommend to every one

Pros

I love the accurancy and it is great to use

Cons

Nothing every thing is great I love how the software works

Review Source

jH

jasmine H.  
manager  
Food & Beverages  
Used the software for: 6-12 months

### "the system is soso. "

November 26, 2016

3.0

the app is convienant for consumers and the concept is great. really need to work on the ease of use by retailers .

Pros

fun for customers

Cons

annoying for retailers

Review Source

JD

Jolene D.  
Librarian  
Legal Services  
Used the software for: 1-2 years

### "Easy use of app"

February 21, 2019

4.0

Pros

I don’t need a password to sign in to use it. My apps that have passwords to use I am unable to access since I don’t remember passwords. Not able to add points. Tried to set up one yesterday at restaurant that “updated” reward app. Didn’t recognize email or password I just assigned to it!

Cons

I have not used it other places so am not getting full use from it.

Review Source

MS

Melody S.  
Real estate agent  
Real Estate  
Used the software for: 1-2 years

### "Easy"

April 19, 2019

5.0

Pros

It collects all of the info and tracks the reward for you. I don't have to clip coupons. Or scan a bar code. Love it

Cons

If the system goes down you have re-enter latet

Review Source

AL

Arwen L.  
Vocalist and manager  
Entertainment  
Used the software for: 1-2 years

### "Connect local accounts ?"

April 20, 2019

4.0

Pros

I like getting prizes like a free coffee!

Cons

I tend to not want to sign up at more than one place. Is there a way for one account to work at various local businesses?

Review Source

VS

Vanh S.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Worst company! Scam alert!"

July 2, 2019

1.0

Worst ever. Do not use them!

Pros

Not a good product. I do not recommend this.

Cons

This service did not benefit my restaurant. I was tricked into signing up and unhappy with customer service, support and sales staff. Won’t let you out of the contract. Lose money giving away discounts and promos! No new clients or advertising. Scam!

Review Source

SW

Star W.  
Interior Designer  
Design  
Used the software for: 1-2 years

### "Great deals in my neighborhood"

April 1, 2019

5.0

Pros

No matter where I am, there’s a deal nearby

Cons

You have to remember to tell them your phone number in order to get any rewards

Review Source

VR

Verified Reviewer  
Blogger  
E-Learning  
Used the software for: I used a free trial

### "Easier than ever to collect rewards!"

April 24, 2019

5.0

Pros

I first heard about this app when I went to eat at a restaurant. Since then I've been seeing more and more restaurants using this. So much easier than carrying around a punch card!

Cons

Can't really think of anything I don't like about it except that I wished more people used it!

Review Source

DC

Daniel C.  
Key Holder/Sales  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best Software I Have Seen For A Small Business"

March 3, 2019

5.0

Love how I get rewarded for being a loya customer

Pros

I like the rating status of this software

Cons

Nothing I don’t like about this software

Review Source

AY

Anissa Y.  
Student  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fivestar Review"

March 7, 2019

4.0

Pros

I liked being able to track what rewards I had and when they expired

Cons

I didn't not like anything about this software

Review Source

AD

Andrea D.  
Initiation Clinical Site Manager II  
Pharmaceuticals  
Used the software for: 2+ years

### "Fivestars"

January 2, 2020

5.0

The benefits of having Fivestars is great and helps clients see how valuable your business is.

Pros

I love the Fivestars software way that it helps you promote your business and provides loyalty rewards.

Cons

I think the using the chat is not that helpful, but the direct phone call to Fivestars help you to get all your questions answered.

Review Source

CW

Christy W.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Pleased as Punch"

March 31, 2019

5.0

Easy to use.

Pros

I don’t have to hang on to another card to receive promotions. It is just liked to my phone number.

Cons

Can’t use more tan one reward at a time.

Review Source

TG

Thomas G.  
  
  
Used the software for:

### "Excellent stand alone loyalty program"

November 6, 2016

5.0

One of the reasons we had discussed getting a POS sytem for our business was the added value of a loyalty program. A loyal program was something a lot of us thought would be very beneficial as we have a lot of repeat customers and wanted to reward them for their loyalty and make sure they weren't shopping at other competing stores. In under a year we have 4,000+ signups, with 12,000 visits and has undoubtedly helped our bottom line. In addition you often can leave a customer with a good feeling about your business by telling them they have money waiting for them the next time they come in, or that they saved money on their purchase just by being a good customer. It will be interesting to see how it evolves in the coming years. All in all, a great program that I would recommend to businesses seeking a stand alone loyalty program.

Review Source

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