# Page 28 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 28 - Reviews of SumUp

## Showing most helpful reviews

Showing 676-700 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Aaron A.  
Technology Coach  
Education Management  
Used the software for: 2+ years

### "FiveStars"

February 4, 2022

5.0

Pros

It makes it easy to track customer loyalty. All it takes is a phone number.

Cons

I'm yet to experience something I haven't liked about it.

Review Source

CK

Curtis K.  
Patent Examiner  
Law Practice  
Used the software for: 6-12 months

### "Great Product with Useful Reminders"

April 2, 2019

5.0

Pros

I like the text alerts for the deals in my area. The points are very easy to use and it’s nice to only have one loyalty program to keep track of for all the places I go instead of one for each.

Cons

I don’t think I have any dislikes that I can think of.

Review Source

CA

Christina A.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Rewards I Actually Use!"

April 2, 2019

5.0

I want spend and earn. Well worth my returns.

Pros

Keeping track of earned rewards is kept simple.

Cons

Nothing I am aware of yet. I don't actually have to keep track myself, it's done for me. BUT I can monitor what has been done. I can always be aware of what I have.

Review Source

AP

Aaron P.  
account executive  
Information Technology and Services  
Used the software for: 2+ years

### "Great product"

September 24, 2020

4.0

Overall, I do like this product and think other businesses can benefit from it.

Pros

The process of signing up for this product was very simple. Integrating it into my business life was efficient and easy.

Cons

Sometimes the app can be finicky. Meaning there can be bugs within the application from time to time.

Review Source

AD

Alyssa D.  
Americorps Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Quick and Easy"

March 8, 2019

5.0

Pros

I love how Fivestars is as simple as entering my phone number at some of my favorite local places. It keeps track of how often I visit and I then get rewards. It’s a punch card that I can’t lose!

Cons

I haven’t found anything I don’t like about it yet!

Review Source

JB

Jesse B.  
Steel galvanize  
Mining & Metals  
Used the software for: 2+ years

### "Fivestars Review"

February 23, 2019

5.0

Pros

Easy to use, very convenient. Any retailer should have a points system like this. It keeps the customer coming back.

Cons

Little bit of a steep climb to earn higher rewards.

Review Source

VR

Verified Reviewer  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Good rewards"

March 18, 2019

5.0

Pros

The different options for points redeeming.

Cons

Wish more places use it. I think this gas station is the only one anywhere close to me.

Review Source

VF

Valerie F.  
Club Founder & President  
Civic & Social Organization  
Used the software for: 6-12 months

### "Fivestars is an excellent rewards program"

September 4, 2019

4.0

Overall I’ve saved so much money just for downloading this app

Pros

I like the clarity and ease of finding what I want to add points to by just spending money. Also the app sends you special discounts periodically

Cons

I can’t say that I have any cons to using this app

Review Source

JM

Jackie M.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Love the perks"

March 8, 2019

5.0

Pros

I like that it’s a simple way for store I go to to recognize me as a repeat customer. The best part is earning the rewards. It’s great for business to keep customers coming back and great for loyal customers to earn rewards.

Cons

I have no complaints about Fivestars. I am happy with it.

Review Source

SM

Sharlet M.  
Pharmacy technician  
Retail  
Used the software for: I used a free trial

### "Smart creation! "

March 23, 2019

5.0

Everytime I see fivestar in every restaurant I go to there’s always an urge to find out what deals they have for me. I like that it shows you other deals around the area once you signed in.

Pros

I like the discounts and promos they have!

Cons

None so far. It’s been great since I started using it

Review Source

MN

Myvung N.  
Owner  
Individual & Family Services  
Used the software for: 1-2 years

### "Life Saver!"

March 4, 2019

5.0

Pleasure to have in my apps

Pros

Convenient to use all around anywhere I go.

Cons

Wish more restaurants would use it so I can get more rewards.

Review Source

VR

Verified Reviewer  
Financial Advisor  
Financial Services  
Used the software for: Less than 6 months

### "So easy to save $$$$"

April 19, 2019

5.0

I love that all my favorite small business spots are a part of this program so that I can continue to come and visit while getting some of the greatest deals, still!!

Pros

Most businesses have the software on their sales desks...

Cons

Perhaps that this software is not in \*every\* store. ;)

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Easy to use and regular discounts "

March 2, 2019

5.0

Great!

Pros

It’s on the counter at the pet store and I never forget to enter my phone number. I receive rewards regularly.

Cons

I don’t have any complaints. Now that I’m downloaded the mobile app, I can easily determine when my next reward is coming.

Review Source

SO

Sophie O.  
Art Director  
Graphic Design  
Used the software for: 2+ years

### "All in All very good"

July 4, 2019

4.0

Pros

I have this tool now since three years and it is very handy once you know how it works. Also my tax accountant likes it because its easy for him to use it once a year to do my taxes.

Cons

I dont like the look of the invoices. I always do them twice so my clients get real nice ones.

Review Source

AP

Alessia P.  
Assistant Manager  
Restaurants  
Used the software for: Less than 6 months

### "Five star application review"

March 31, 2019

5.0

It is wonderful because it tells you how many points you need (even how many dollars to spend) to get the points needed.

Pros

It keeps track of my points and other discounts and offers that the stores are offering.

Cons

You have to be near the store in order to see the offers.

Review Source

AS

Alyssa S.  
Digital Campaign Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Discounts for Local Businesses"

November 16, 2021

5.0

Pros

I use this app for my nail salon I go to and since I go there frequently I will get discounts on my services needed.

Cons

Not every place is opted in to this software.

Review Source

SC

Serena C.  
Consumer  
Consumer Services  
Used the software for: 2+ years

### "Five-star review"

March 3, 2019

5.0

Pros

Easy to use, just need to punch in my phone number and I don't need to carry an extra rewards card which I love!

Cons

I can never tell if it successfully registered my purchase and I don't know how to view all my rewards/points in aggregate (via app or online or any other channel).

Review Source

AM

Angel M.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Small business owner's little helper!"

November 15, 2016

4.0

We enjoy rewarding our customers for their loyalty and Five Stars does a great job. The terminals work about 90% of the time but support is on the ball at helping resolve problems. Would like customers to see their rewards easier from their terminal (like before the switch to new screen). Overall a nice service to help eliminate extra work for a busy shop.

Pros

Ease of use

Cons

Terminals not always working

Review Source

VR

Verified Reviewer  
Student  
Public Policy  
Used the software for: 2+ years

### "Easy to use "

March 10, 2019

5.0

Pros

Fivestars is pretty easy to use. I personally rarely use the app, only when I want to look at what rewards I have. You just have to enter your phone number and it goes through!

Cons

My only complaint with the software is thst not many places use it now. A more stores use square.

Review Source

VR

Verified Reviewer  
Airline Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "I use it for store coupons and reward points"

March 13, 2019

5.0

It's been a pretty good experience. I don't use it very often but when I do it's pretty easy to use.

Pros

I like that I can use this app to collect reward points for a local bread store and it notifies me where coupons and deals are available for that store. It's easy to see what deals are going on and when they expire.

Cons

Can some times be confusing to know if the coupon is automatically applied to my account or if I need to click on something to add it.

Review Source

JC

Josh C.  
Manager  
Warehousing  
Used the software for: 2+ years

### "Awesome"

March 23, 2019

5.0

Very easy to use

Pros

Provides easy rewards and does not require me to carry a card

Cons

I just rely on the retailer to let me know what rewards I have. Push notifications after purchases would let me know what kind of rewards I have earned and prompt me to return to the retailer sooner.

Review Source

MF

Mollie F.  
Senior Account Manager  
Financial Services  
Used the software for: 2+ years

### "Easy to use"

February 27, 2019

5.0

Pros

All the places that use five star have their system displayed on the counter for easy use and access. It's nice to type your phone number in versus having to say it verbally for others to hear.

Cons

It's not widely used. Theres only a handful of merchants I go to who use this.

Review Source

JA

Jay A.  
CEO  
Commercial Real Estate  
Used the software for: 1-2 years

### "Fivestars - Great concept, mediocre delivery"

October 3, 2019

4.0

We tried Fivestars for one of our clients. Initially they loved the simplicity of it, but they soon realized it was very limited and some crucial data was being tracked inconsistently. Great idea, poor execution.

Pros

\- Easy to setup user interface - Price is reasonable for a pretty powerful platform - Documentation and setup guides are great

Cons

\- Really steep learning curve - Missing payments for some transactions - Organization and layout of platform components could be better

Review Source

CL

Christine L.  
CNA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Five stars get me rewards"

April 15, 2019

4.0

Pros

That it allows me to get rewards and track all my stores together.

Cons

I have to "dig" around to get to my actual rewards.

Review Source

jN

johnny N.  
animator  
Media Production  
Used the software for: 2+ years

### "Free stuff"

March 15, 2019

4.0

Who doesnt like free stuff?

Pros

What i like most about this software is its ease of use. i just enter my number and thats it. no usernames or passwords. also who doesnt like free stuff?

Cons

there isnt much to dislike. Perhaps the text could be a bit bigger on screen for ease of reading

Review Source

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