# Page 29 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 29 - Reviews of SumUp

## Showing most helpful reviews

Showing 701-725 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tiffany S.  
Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "App is easy to use"

March 19, 2019

4.0

Pros

Easy to use and see what rewards are available

Cons

Software is great. Works fine for me and sends reminder notifications.

Review Source

VR

Verified Reviewer  
Professor  
Education Management  
Used the software for: 2+ years

### "Easy Rewards App"

April 5, 2019

4.0

It has been easy to use to collect and redeem loyalty customer rewards.

Pros

The points are loaded to my account easily by the restaurant after my purchase; I get a notification after they've been loaded. It's convenient and easy to use.

Cons

I wish it were used at more businesses in my area.

Review Source

VR

Verified Reviewer  
Manager, Closed Captioning  
Broadcast Media  
Used the software for: 2+ years

### "Simple reward system"

March 21, 2019

5.0

Pros

The ease of use and ability to see nearby businesses that also use the system to offer rewards and incentives to new and returning customers.

Cons

Sometimes trying to see accumulated rewards points for businesses you are not currently at can be difficult to navigate to.

Review Source

LV

Lindsay V.  
Deputy Attorney  
Legal Services  
Used the software for: 2+ years

### "Easy to use for a customer"

April 19, 2019

5.0

Pros

I like that I only have to put my phone number in and everything pops up, as well as how my email and phone number and linked to one account.

Cons

I don’t like that I get some offers via email and some via text. I wish they were all via text. Emails get lost easily.

Review Source

DB

Dana B.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Too rated"

March 19, 2019

5.0

I’m satisfied but I wish I was given more time to use the rewards, especially the ones for my birthday.

Pros

Very easy to use, many good rewards, and many of my favorite restaurants have it.

Cons

Not all restaurants have it and rewards expire quickly, often before I get a chance to use them.

Review Source

RJ

Rachel J.  
Competitve Exhibits Coordinator  
Hospitality  
Used the software for: 2+ years

### "Fivestars program is awesome!"

February 26, 2019

5.0

Absolutely amazing!

Pros

That it’s easy to sign up and keep track of!

Cons

I haven’t run into an issue with fivestars yet

Review Source

TK

Tim K.  
IT Director  
Education Management  
Used the software for: 2+ years

### "Five Stars is easy!"

March 28, 2019

5.0

Five Star is a great customer rewards program.

Pros

The thing I like most about Five Stars is that it lets me accumulate points each time I visit without having to show a card. I can enter my info at the cashier counter.

Cons

There's really nothing not-to-like about the software!

Review Source

AK

Anais K.  
Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Cheap and easy to use"

April 12, 2022

5.0

Pros

It's really easy to use, you download the app and follow few steps, works perfectly

Cons

Creating products in the app is not clear : I did it but I could'nt find how to select them when the client wants to pay, so I'm not sure what the purpose of this is

Alternatives considered

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Reason for choosing SumUp

Cheaper

Review Source

DC

Danica C.  
Student  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fivestars review "

March 15, 2019

5.0

Great experience

Pros

It’s very easy to use and helps me gain benefits from multiple companies without having to actually keep track of everything on my own

Cons

That more companies don’t use it. No issues with the software itself

Review Source

Barbara D.  
Nope  
Education Management  
Used the software for: Less than 6 months

### "Great rewards based app"

March 10, 2019

5.0

It is great to earn food and discount rewards.

Pros

I like how easy it is to earn rewards. I like small amount of push notifications.

Cons

Hard to unify multiple accounts if your phone number changes.

Review Source

TB

Teddy B.  
Maintenance Technician  
Automotive  
Used the software for: Less than 6 months

### "Easy way to save money!"

March 20, 2019

5.0

Sends birthday discounts and discounts everywhere that uses fivestars

Pros

Easy to use! Sends you discount notifications where you shop!

Cons

Sometimes it wont load! When I click a notification it wont load! End up having to search the discount

Review Source

KJ

Karie J.  
Behavior Support Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fivestars Review"

November 22, 2020

5.0

It has been really positive experience and I really truly do think it is a good program.

Pros

My favorite restaurant that I go to uses five stars. It makes really easy to pay with my card and I like how it shows how much a tip is for 20%. This way I make sure I tip the server or bartender the correct amount.

Cons

There has been a few times when I have used this software and it has frozen up because it has got disconnected from the WiFi.

Review Source

EM

Enrique M.  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy start for freelancers"

July 4, 2019

5.0

Pros

Very easy to use Good documentation Efficient Autocomplete when creating business expenses. No credentials needed to report tax summaries to Elster (Germany)

Cons

Maybe some customer agents were a bit lazy when i asked for some very specific information about business expenses.

Alternatives considered

[lexoffice](https://www.capterra.com/p/182953/lexoffice/)

Reason for choosing SumUp

Debitoor is more internationalised by supporting different currencies and languages.

Review Source

AQ

Aliyah Q.  
Student  
International Affairs  
Used the software for: 6-12 months

### "Highly Effective with room for improvement"

February 28, 2019

4.0

Pros

I love how it connects me with local businesses and updates quickly after transactions. I also like the push notification for temporary deals.

Cons

Sometimes it crashes and closes out the app when it’s trying to load.

Review Source

VR

Verified Reviewer  
Unemployed  
Computer Games  
Used the software for: 2+ years

### "Best thing to happen for local businesses"

March 3, 2019

5.0

Pros

I love the ease of use it offers at all the places I shop, the points and rewards that has been given is amazing.

Cons

I can't really think of anything bad for this besides adding more places to the database so I can earn points at all my favorite spots.

Review Source

CK

Christina K.  
Director of Operations  
Restaurants  
Used the software for: 6-12 months

### "Hoping for more versatility"

November 29, 2016

3.0

I was really hoping that 5 Stars had more versatility in providing ways to reach out to customers. The limited number of characters for promotions and the ability to only list an end date rather than a start and end date feels really limiting.

Pros

I like that it integrates with the POS. I also like that there is a Five Stars app people can use.

Cons

It is really limiting on number of characters for promos. It doesn't appear to drive in a lot of repeat customers.

Review Source

AP

Alexander P.  
photographer  
Photography  
Used the software for: Less than 6 months

### "Debitor"

July 4, 2019

4.0

i had made some suggestions for improvements and they didn't got included jet ... but the service staff was nice!

Pros

easy to use and good looking frontend ...

Cons

there are a few features missing - like getting attachments involved "regularly"

Review Source

CM

Christina M.  
Cashier  
Banking  
Used the software for: Less than 6 months

### "Ease of use"

February 26, 2019

5.0

I honestly like this this app the points don’t expire and ease of use

Pros

Very convenient for customer can see points and get messages with promotions

Cons

As a worker using Fivestar I noticed somethings there is a glitch with giving a customer the reward, (free item) but they have to put their number in again for the points they spent on the current purchase. Not a big deal just a bit harder for workers with this issue.

Review Source

SP

Sandra P.  
Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Consumer"

March 23, 2019

3.0

As I said, I am an end user as a consumer.

Pros

I only use 5 star as a consumer and it's fine. I like the points I collect and when I have enough I either get discount or free product.

Cons

I don't remember ever having any trouble at the stores where I've used it.

Review Source

AI

Ammie I.  
Social Worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Deals"

March 22, 2019

5.0

Pros

I like that you can see how many points you have accumulated and what you can get with the points

Cons

Points should be equal to all locations-not separated by company. Like if I 20 points at one place, it should be available at a different company.

Review Source

LC

Liliana C.  
Translator  
Education Management  
Used the software for: 1-2 years

### "Good Concept"

March 23, 2022

3.0

I like having the ability to accumulate points and business send discounts. I would like to see more businesses use this product

Pros

I like the ability to accumulate points to redeem at stores.

Cons

I do not like that not enough businesses use this product. Not enough discounts.

Review Source

Chris C.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Perfect payment solution for entrepreneurs on the road"

November 5, 2018

5.0

No need for cash handling or trips to the bank

Pros

So easy to use, generates professional receipts for customer

Cons

What's not to like? Maybe Sum-Up could come up with a waterproof cover

Review Source

DC

Daniel C.  
Chief electrician  
Mining & Metals  
Used the software for: Less than 6 months

### "Fivestars "

April 20, 2019

5.0

Great. Helpful to keep up with my points and what I can get.

Pros

Ease of use. Great functionality. Helpful for everyday shopping

Cons

Nothing. Everything is great. Everything is easy to use. Couldn’t ask for anything better

Review Source

EA

ELIZABETH A.  
RETIRED  
Gambling & Casinos  
Used the software for: Less than 6 months

### "AV FAIRGROUND BINGO"

March 31, 2019

5.0

OVERALL IT CAN BE GOOD BECAUSE IT GIVES ME POINTS BUT PLEASE CHECK YOUR SOFTWARE TO MAKE IT FAST

Pros

IT GIVES ME POINTS WELL AND GOOD. PLEASE MAKE YOUR SOFTWARE FAST

Cons

IT IS SOMETIMES NOT THAT FAST AND IT BACKS UP. IT IS TOO SLOW.

Review Source

CD

Carla D.  
Na  
Consumer Goods  
Used the software for: 6-12 months

### "Once upon a child"

April 4, 2019

5.0

The register did not recognize my points for the purchase.

Pros

User friendly, sends emails with rewards

Cons

It has been down the last couple of times i have been to Once upon a child. So i have not been able to get points

Review Source

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