# Page 30 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 30 - Reviews of SumUp

## Showing most helpful reviews

Showing 726-750 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Diana R.  
Chiropractic Assistant  
Medical Practice  
Used the software for: I used a free trial

### "What happened?"

March 4, 2019

3.0

Overall, it's a great idea. I miss the way the app used to be. Hopefully more businesses will participate.

Pros

Fivestars is awesome because it gives you the opportunity to discover new places in your area and be rewarded for the places you visit. I loved being able to use this rather than sign up to several individual rewards programs.

Cons

The app got updated a while back ago and messed everything up. Now you are unable to check in from your phone, instead depending on only the servers to plug in your information and they forget sometimes so I've lost points after spending a lot of money on an expensive meal.

Review Source

JF

Jenny F.  
Physician  
Food & Beverages  
Used the software for: 1-2 years

### "Easy"

March 27, 2019

5.0

Pros

Easy to use! No password to remember! Yay!

Review Source

MLF

Marie Louise F.  
Senate Committee Clerk  
Government Administration  
Used the software for: 2+ years

### "Love my rewards!"

March 9, 2019

5.0

Pros

I like that it simply uses my phone number and texts me to remind me of freebies and coupons.

Cons

I have no complaints! I maybe would have to look at the app more, I hardly log in since I am so spoiled in being able to use my phone number.

Review Source

LL

Lena L.  
Appraiser  
Real Estate  
Used the software for: 2+ years

### "Fun Surprise at restaurant"

February 25, 2019

5.0

Pros

I like how easy it is too sign in, I like that so many different restaurants use it. I think for the restaurants themself its good because I usually order more from them if they have Fivestar.

Cons

I don't have any real Con about Five Star.

Review Source

LC

LEEANN C.  
POS SPECIALIST  
Individual & Family Services  
Used the software for: 6-12 months

### "FIVESTARS SAVES YOU MONEY"

March 22, 2019

5.0

REALLY EASY TO USE AND FIND PLACES THAT TAKE FIVE STARS

Pros

THAT I GET COUPONS AND WAYS TO SAVE MONEY FOR THINGS I ALREADY NEED AND USE

Cons

NOT ENOUGH DISCOUNTS FOR CERTAIN THINGS LOTS OF RESTAURANTS NEED MASSAGE PLACES

Review Source

NN

Natalija N.  
business owner  
Restaurants  
Used the software for: Less than 6 months

### "Worthless, lying salesperson & worst customer service"

August 21, 2019

1.0

The salesperson promised to me that if I sign up and don't like the product I would be able to cancel at any time. That was a total lie. I've been trying to cancel this account for almost a year. The salesperson is no longer with the company; customer service is refusing to resolve the issue.

Pros

Nothing. It did not help my business at all.

Cons

1\. It did not help my business at all 2. The salesperson lied to me to get me to sign up 3. Tried to talk to customer service, they are ignorant and refused to help.

Reason for choosing SumUp

Because salesperson promised to bring more business and that I would be able to cancel at any time. Both statements were lies.

Review Source

SS

Shobra S.  
Small business owner as a side business  
Food & Beverages  
Used the software for: 6-12 months

### " Bring your customers back"

July 22, 2019

5.0

Pros

I loved how I did not have to keep track of my customers. I could just pay them to send rewards and coupons to increase my customer base.

Cons

Sometimes customer service is not as fast and efficient

Review Source

KW

Karmen W.  
Real estate agent  
Real Estate  
Used the software for: 6-12 months

### "Boba in Concord"

April 20, 2019

5.0

Pros

It is very simple to use. The machines are efficient, never give us any trouble redeeming our rewards.

Cons

Nothing much to complain about here. I wish more businesses would offer Fivestars rewards.

Review Source

JK

Jennifer K.  
Process Manager  
Financial Services  
Used the software for: 2+ years

### "Five Stars for Fivestars"

March 20, 2019

5.0

Pros

I love getting special offers sent directly to me and the ease of just typing in my phone number at checkout!

Cons

Really I have no complaints. I wish I could earn a little faster and it would be nice to know who around me used Fivestar.

Review Source

DJ

Debra J.  
Product Owner  
Computer Software  
Used the software for: 1-2 years

### "FiveStar Rating"

March 30, 2019

5.0

I like seeing my point accumulation and benefits when I sign. I know exactly when I receive my next discount and the points needed.

Pros

It is easy and fast to use. I love that I don't have to carry 'a card' around with me.

Cons

I have found no Cons with this software.

Review Source

aY

autumn Y.  
farmer  
Dairy  
Used the software for: Less than 6 months

### "fivestars at kungfu tea"

April 10, 2019

5.0

fivestars is great, i only use it at kungfu tea to feed my bubble tea addiction and it is quick to earn a free tea

Pros

super easy to use at the register, with text messages

Cons

coupon doesnt automatically apply when selected

Review Source

EL

Elias L.  
It tech  
Computer & Network Security  
Used the software for: 2+ years

### "Love the service"

February 26, 2019

5.0

Pros

Great rewards program and how you earn points on every purchase

Cons

None that I can really think of I like it alot

Review Source

JC

John C.  
Sales representative  
Sporting Goods  
Used the software for: Less than 6 months

### "A good product "

March 23, 2019

4.0

Pros

It is very easy for customers to sign up and it allows us to easily keep track of how many new people come in daily.

Cons

I have no complaints about the five star software. It does the job.

Review Source

TK

TOM K.  
owner  
Restaurants  
Used the software for: Less than 6 months

### "Following need corrected"

April 15, 2019

4.0

Pros

reward system to keep track and give incentive for customers to come back. also send out promotion

Cons

cash button.. should be set button of 1, 5, 10, 20 bills.. sometimes i only 1, 5, 10

Review Source

TS

Tracy S.  
Self Employed  
Apparel & Fashion  
Used the software for: 2+ years

### "Highly Recommend"

March 3, 2019

5.0

Pros

It is so easy to use. You don't need to remember to have a rewards card, all you do is enter your phone number. The program gives you rewards for doing your usual shopping.

Cons

No complaints, I just wish more stores would join!

Review Source

JK

Jillian K.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "I use this app for kids clothing "

March 27, 2019

5.0

I use it for my kids clothes and its really nice to get points when shopping for them and they tell you I can redeem my points

Pros

I like the fact that it saves my point and I don't have to count it myself

Cons

There's really nothing I haven't liked about this

Review Source

VR

Verified Reviewer  
Registered Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use!"

April 8, 2019

5.0

Really great now that I don't have to carry around a physical card and can use my pts and save up for them just by entering my number. Convenience is key

Pros

\- Eye catching, was right in front of us asking us for our number - Implemented right away when you entered your number, so points went through quickly - Let you know how many points you had left too - Extremely user friendly

Cons

\- Moved fast, sometimes missing how many points i have left when the screen disappears - Always a little big weary to enter the 'wrong number', wondering if there's a 'go back' option

Review Source

SG

Sakeena G.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "Five Star App"

July 19, 2019

4.0

Pros

You can check to see how many points you have

Cons

I downloaded the Fivestar app on my phone and I was able to see my points and now I can not see them unless I use a different phone.

Review Source

WA

Wendy A.  
Cashier  
Food & Beverages  
Used the software for: 6-12 months

### "Easy to use"

April 19, 2019

5.0

Pros

The software is straight forward and is easy to use. I have used fivestars in multiple places and I have not had a problem.

Cons

I have not had any problems so far with this software.

Review Source

SS

STEVEN S.  
Vending machines  
Food & Beverages  
Used the software for: I used a free trial

### "Love"

April 18, 2019

5.0

My experience is a very positive one.

Pros

The fact I can just type my phone number in and be done is amazing!

Cons

I don't think there is any cons! Havent had any issues at all with the software

Review Source

TT

Tiziano T.  
Chinesiologo di base  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Buono"

October 21, 2022

5.0

Pros

Facilissimo da installare e soprattutto da utilizzare

Cons

Commissioni leggermente alte sulle transazioni

Review Source

JJ

JOSETTE J.  
Machine operator  
Industrial Automation  
Used the software for: 6-12 months

### "Love the perks!"

March 9, 2019

5.0

Everyone loves to save money, so anything with perks is of value

Pros

Allowing you to earn points towards another purchase discounting the price

Cons

Allowing users to earn points other than purchasing ex. Sharing codes with friends & family

Review Source

SR

Summer R.  
Pa  
Writing and Editing  
Used the software for: I used a free trial

### "Coffee"

April 8, 2019

5.0

Pros

I liked that the software uses your number to remember you and u don’t have to carry a card with stamps old school

Cons

There is nothing that I didn’t like about the software today

Review Source

JP

Jacob P.  
Police officer  
Law Enforcement  
Used the software for: 6-12 months

### "Easy to use "

March 3, 2019

5.0

Pros

It was easy to use as a customer. On the screen it showed me what my status was and nearby discounts too.

Cons

I wasn’t sure if the person ringing me up saw that I had signed in.

Review Source

CT

Carsten T.  
CEO  
Consumer Electronics  
Used the software for: Less than 6 months

### "Easy to use, but not fully complete"

July 4, 2019

4.0

It really enables one to do accounting without much detailed knowledge.

Pros

It's really easy to use. What it can do, it does really well. Both the browser interface as well as the app.

Cons

It doesn't support some basic things like loans. Pricing is okish. For some it might be cheaper than lexoffice, for some it might be more expensive.

Alternatives considered

[lexoffice](https://www.capterra.com/p/182953/lexoffice/)

Reason for choosing SumUp

Easier start.

Review Source

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