# Page 31 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

---

SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 26th, 2026

# Page 31 - Reviews of SumUp

## Showing most helpful reviews

Showing 751-775 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IR

Isa R.  
BusOps Technology Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Easy and Great Rewards!"

April 5, 2019

5.0

Pros

Once an account was set up it followed me to every Fivestar store I was at. It's great, I've saved so much money on coffee and smoothies!

Cons

I never go into the app, but I've never noticed an issue at the register.

Review Source

SM

Said M.  
Electrical Engineer II  
Medical Devices  
Used the software for: 6-12 months

### "FiveStars at Gentle Touch Car Wash"

April 10, 2019

5.0

Pros

Like the tablet style, like linking to my number so quick and easy to sign in. Love the simplicity of the system.

Cons

It was a bit laggy, I had to wait 1/2 to 1 second between number presses or it wouldn’t register.

Review Source

RS

Rachel S.  
Violinist  
Music  
Used the software for: 6-12 months

### "Five stars is awesome!!!"

March 14, 2019

5.0

Pros

It's easy to use! I love that it also gives benefits across many different stores.

Cons

Sometimes it's unclear how to redeem, but the cash register person always figures it out.

Review Source

AM

Ashante M.  
Office manager  
Wholesale  
Used the software for: Less than 6 months

### "Best way to market your local business"

December 20, 2019

5.0

It's been a great addition to the company. The customers love the perks we're able to provide because they purchase with us. It's very smooth with our POS system and transfers over the information needed.

Pros

I love their "Love Local Network" program. It has allowed us to be "seen" more by more companies and customers because of their app. We sell a pretty good amount of products so to be able to offer them rewards and points is great for making them loyal.

Cons

This is kind of pricey. Plus they keep it a secret until they make you put in all this info and call you.

Review Source

PH

Peggy H.  
Owne3r  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy to use! "

January 7, 2020

5.0

Getting discounts for merchandise and also finding stores that participate in the program

Pros

I like that I can find shops that use the program and that it keeps track of credits and points. One of my favorite stores "Garment Gal" uses it and I love being able to get discounts

Cons

Not sure that there's anything I don't like. Overall, it's a great app and software to use. I love it.

Review Source

VR

Verified Reviewer  
Teaching Professional  
Sports  
Used the software for: Less than 6 months

### "Great app "

April 12, 2019

5.0

Fivestars is one of my favorite new apps, with ease in use and and simplifies everyday!

Pros

Very intuitive, easy to use and also very simple to maintain

Cons

Sometimes a little slow on the start up

Review Source

AH

Annie H.  
Trusted Advisor  
Real Estate  
Used the software for: 2+ years

### "Feedback "

April 8, 2019

5.0

Very good.

Pros

connects easily with my cell number and it has a good output for text push messages and saves my info for me without me having to save it to my phone

Cons

There isn't anything yet that I don't care for

Review Source

AB

Abel B.  
Operations Technician  
Chemicals  
Used the software for: 6-12 months

### "Easy!"

April 12, 2019

5.0

Great platform for businesses to drive repeat customers back!

Pros

Phone number recognition is the best! Can't imagine any easier.

Cons

I have not encountered any issues! Please keep it up !

Review Source

VR

Verified Reviewer  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Five Star Benefits "

April 7, 2019

5.0

So far, it’s working great.

Pros

Easy to use and get rewards fast. I ear at a favorite restaurant and get bonuses.

Cons

Nothing yet. I can’t think of anything that didn’t work.

Review Source

JS

Jessica S.  
graphic designer  
Design  
Used the software for: 6-12 months

### "Doesn’t Always Work Well"

July 10, 2022

3.0

Pros

In theory, this is a great way to track customer loyalty and offer rewards.

Cons

However, the system doesn;t always automatically sync the correct customers together.

Review Source

JS

Jennifer S.  
VP South PTA  
Telecommunications  
Used the software for: 6-12 months

### "Worth the time"

February 25, 2019

5.0

Pros

I really enjoy that this one app allows me to access benefits at multiple businesses.

Cons

I haven't found any negatives yet...it is easy to use with my phone number.

Review Source

MG

Mallory G.  
Inventory Control Analyst  
Consumer Services  
Used the software for: 6-12 months

### "User friendly product"

February 27, 2019

5.0

Pros

I love that it texts me with updates on coupons and special promotions going on in the stores that I love.

Cons

I don't think there's anything I don't like about it.

Review Source

CL

Constance L.  
Blue collar  
Oil & Energy  
Used the software for: 2+ years

### "Great!"

February 28, 2019

5.0

When cash is a little tight it makes it possible to purchase what you need.

Pros

I think is a good thing. It’s nice to get something free once in a while.

Cons

It would be nice if all 5 star participants were linked together.

Review Source

MS

Melinda S.  
Sales  
Marketing and Advertising  
Used the software for: 6-12 months

### "No hassle card"

April 1, 2019

5.0

Pros

No need for carrying around cards, everything is on the phone and attach the phone #

Cons

There really isn't anything that I can thing of other than it looks a little dated. Maybe the use of more color?

Review Source

BK

Bri K.  
Painting Party Hostess  
Arts and Crafts  
Used the software for: 2+ years

### "fun to get local discounts"

March 30, 2019

3.0

Pros

I like it when businesses use fivestars... I don't have to keep track of a punch card, but I get the same kind of rewards. :)

Cons

Businesses start and stop it a lot. It must be expensive or something.

Review Source

BU

Bethany U.  
Supervisor  
Apparel & Fashion  
Used the software for: 1-2 years

### "Five Stars Review"

April 13, 2019

5.0

Amazing! Fivestars is REALLY five stars!! Easy to use and so many great rewards!

Pros

I like how easy it is to use! There's so questions on how to use it and when I will get my rewards.

Cons

I think the app could use a little work, just with directions on how to use it when you first enter the app to sign up. But I really didn't find it too hard to figure out when I got in.

Review Source

DB

Dave B.  
Vice chair  
Education Management  
Used the software for: 1-2 years

### "I love sumup "

April 15, 2021

5.0

Sum up is great. Great prices and always reliable when we need it. Easy to connect up and charge cards

Pros

Easy to use. Low cost per transactions. Great to link to an online shop too. Easy to make invoices. Items details can be inputted.

Cons

I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a company account with ease.

Review Source

CM

Chris M.  
Software Architect  
Computer Software  
Used the software for: 6-12 months

### "Easy to use. Great perks. "

March 24, 2019

5.0

Been good so far. I will keep using it until I start getting spammed.

Pros

Simple to use in a few seconds when I'm at the register.

Cons

Not sure where all my info is being sold. :(

Review Source

NT

NINA T.  
DVM  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very basic, but nice for different stores"

March 7, 2019

3.0

I still like it overall

Pros

I like how it serves multiple different stores without having to sign up for separate apps

Cons

Not very clear, a little too basic. Hard to tell if my points went through, I did have points not get credited once even after I log in at the store. It will be nice to have a history area that tells u the points u earned on a given date.

Review Source

VR

Verified Reviewer  
Human Resource Generalist  
Human Resources  
Used the software for: I used a free trial

### "Nice App"

March 23, 2019

3.0

Pros

It’s great for saving you money! I like that I save using this app!

Cons

I need store break downs individually. I want to know where the deals are per store.

Review Source

VR

Verified Reviewer  
Event especialist  
Consumer Services  
Used the software for: 6-12 months

### "Excelent"

March 12, 2019

5.0

It was pretty good compared to other stores who don't have five stars software.

Pros

You get points everytime you spend money.

Cons

There was nothing I disliked about this software.

Review Source

DP

Domenic P.  
Laborer  
Construction  
Used the software for: Less than 6 months

### "Hope I win "

April 1, 2019

5.0

Give it a 10 out of 10

Pros

Very easy to use and no ads love it. And I love how it gives you a points list.

Cons

Nothing every thing is cut and dry in how to use it.

Review Source

AT

Anar T.  
Customer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use and fast"

March 8, 2019

4.0

Pros

It does its job without creating additional delays during the checkout so it’s important to me.

Cons

Too many steps sometimes during the checkout process.

Review Source

BR

Brooke R.  
Insurance Agent  
Insurance  
Used the software for: 6-12 months

### "Very Easy"

March 17, 2019

5.0

Everything has been great with zero issues.

Pros

It was very easy to use. No complicated steps. just enter my # and earn rewards from my fav shop.

Cons

I have had no issues at this time therefore no cons.

Review Source

nS

natalie S.  
accountant  
Accounting  
Used the software for: I used a free trial

### "Fivestars"

July 23, 2019

5.0

Pros

I like the ease of the application and the possibility of earning points for things you buy frequently.

Cons

There is nothing I dislike about Fivestars.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.