# Page 37 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 37 - Reviews of SumUp

## Showing most helpful reviews

Showing 901-925 of 1470 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BH

Bree H.  
Student  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for Small Businesses"

July 23, 2020

4.0

Good.

Pros

The point systems many businesses implement with FiveStars makes me want to go back to them. Keeps customers loyal & wanting rewards.

Cons

Many businesses have this software but do not offer it all the time. I wish there was an easier way to see your points.

Review Source

TM

Thu M.  
Enterprise Regional Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Great program for local businesses"

March 11, 2019

5.0

Pros

It shows what rewards are available, how many points I have earned, how many more points I need to get to what I want. I also get notification about available rewards.

Cons

This company needs better marketing to reach more local businesses to partner with them.

Review Source

MK

Marcus K.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Customers use it, talk to one another about it, compare notes on how many stars they've earned."

October 29, 2016

4.0

Over 1000 customers signed up in 90 days.. We have customers who have used their rewards repeatedly for small rewards, and those who are saving up to 500 stars to get out BIG reward (any one item in store at half off). Customers learned to value this program quickly

Pros

Ease of Use Customers enjoy it

Cons

Can be glitchy

Review Source

AN

Annie N.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fivestars"

August 8, 2019

5.0

Pros

I love the discounts/deals when I go to my favorite places that conveniently have Fivestar sitting there ready for me to punch in my number. It's also a nice little thing to do while standing there awkwardly waiting for the cashier to log in to their account so they can take my order.

Cons

I think the UX could be a little improved in a few ways to make it a much smoother experience for users but it's not bad.

Review Source

VR

Verified Reviewer  
Sales Enablement Program Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use"

April 21, 2019

5.0

Pros

I love being able to collect points at my favorite local spots. It encourages me to come back!!

Cons

It's hard to tell where I'm at with points until after I've logged in and paid. Is there an app that tells you how many points your have a different locations?

Review Source

dS

dale S.  
mr  
Oil & Energy  
Used the software for: 6-12 months

### "nobody seems to be able to help"

February 25, 2019

1.0

hate it.

Pros

nothing at all. it is the worst ever. i would never recommend this at this point

Cons

cannot get into the app. nobody at Cuckoos has any idea on why it wont work. i used to have a card i used and it worked perfectly always got something. since they have changed the new system is horrible

Review Source

EM

EDUARDO M.  
OPERATIONS MANAGER  
Hospital & Health Care  
Used the software for: 2+ years

### "FIVESTARS"

April 5, 2019

5.0

Pros

Intuitive nature of the user interface.

Cons

There is not anything I do not like about the software.

Review Source

OI

Orpah I.  
Cashier  
Restaurants  
Used the software for: 6-12 months

### "Love the alerts"

February 28, 2019

5.0

Pros

I love the alerts when ever I received points.

Cons

I really don't have any thing I dislike about it

Review Source

aS

ashley S.  
stylist/owner  
Retail  
Used the software for: Less than 6 months

### " My brief experience with this company was awesome"

July 10, 2018

5.0

Pros

great way of keeping track of customers and their frequency to your business , offering rewards and capturing customer information

Cons

For my small start up business pricing was an issue. Overall for an established business the price is well worth it

Review Source

VR

Verified Reviewer  
Product & Engineering Manager  
Computer Software  
Used the software for: 2+ years

### "Always works"

March 3, 2019

5.0

Pros

It always works well and there are never any problems

Cons

None! It works great. I have no concerns

Review Source

MC

Marcelo C.  
Fotógrafo Principal  
Events Services  
Used the software for: 1-2 years

### "Boa ferramenta"

September 1, 2022

4.0

A experiência foi boa por um período mas descobri outra ferramenta que tinha integração com meu site, CRm e sistema de seleção de fotos.

Pros

Eu gostava da maquininha que era muito fácil de usar.

Cons

Não havia integração com os aplicativo que uso para gerencial os recebimentos da empresa.

Review Source

AG

Amanda G.  
Dental lab Technician  
Medical Practice  
Used the software for: 2+ years

### "Points"

March 22, 2019

5.0

Pros

Points add up super quick for great rewards

Cons

Its not offered at enough businesses in our area

Review Source

ER

Eric R.  
Delivery Specialist  
Food Production  
Used the software for: 2+ years

### "I love Fivestars"

April 23, 2019

5.0

Pros

It's easy to earn points with Fivestars .

Cons

I wish it was available in more food/drink places.

Review Source

DH

Don H.  
  
  
Used the software for:

### "Five stars customer service rocks, the service is ok"

November 11, 2016

3.0

We usually rely on our marketing manager, Jake Bridgwater takes care of issues relating to fivestars but I've used the platform regularly as the manager of the store. I see there are a lot of companies moving to different vendors outside fivestars with connectivity to customer's credit cards which would be nice. Overall the features are pretty good but we have a lot of connection issues and were told that we can do nothing to stop both tablets from communicating with each other where each customer and each register pops up on the same staff screen - confusing.

Review Source

VR

Verified Reviewer  
Business owner  
Food & Beverages  
Used the software for: 6-12 months

### "Deals"

April 21, 2019

5.0

Pros

The deals and coupons offered they are very useful

Cons

Nothing bad to say at all about the app.

Review Source

AW

Allison W.  
Adjuster  
Insurance  
Used the software for: 2+ years

### "Great!"

April 24, 2019

5.0

Pros

Ease of use! Convenience. Simple reminder.

Cons

Nothing. All good! Highly recommend to anyone

Review Source

kB

kathie B.  
owner  
Farming  
Used the software for: 2+ years

### "Surprise!"

February 26, 2019

5.0

Pros

I love to shop where there is a Five Stars terminal! It's always a pleasant surprise seeing what rewards I have to choose from. Today I got a free coffee at my favorite coffee shop!

Cons

No cons.....it's easy to use. Just punch in your phone number and here are your rewards today.

Review Source

EM

Elizabeth M.  
Data analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Five stars "

February 25, 2019

5.0

I like this overall, but those companies that utilize this should know how to use it quicker

Pros

It's easy to use, and I am rewarded frequently at the places I visit most

Cons

Many places that I frequent do not know how to use this, and its leads to a long checkout time

Review Source

PM

Patrick M.  
  
  
Used the software for:

### "Cherry on top Fivestars review "

November 16, 2016

4.0

Overall, pretty satisfied with the product. We do experience outages where the tablet is unavailable due to server maintenance which at times can cause us problems. Also it would be nice if we could do announcements via Text or push notifications instead of just promotions. But our customers have been happy and the analytics I get helps us monitor our business more. We are currently looking at switching to Clover to integrate Fivestars but our current situation with gift cards may prevent that. Are there future plans to integrate with other POS systems?

Review Source

JG

Jean G.  
Retired  
Education Management  
Used the software for: 2+ years

### "FIVESTARS IS GREAT AND EASY TO USE! "

February 20, 2019

5.0

It takes literally five seconds anytime I am in the salon. It keeps a record of my points and immediately applys discounts to what I am spending that day. Very simple way to save money!

Pros

I like the fact that the program is so simple, my granddaughter can use it!

Cons

I have no complaints about anything regarding this program.

Review Source

MA

Maria A.  
student  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Need to work on your product "

March 13, 2019

3.0

I think that reward program is good, but it also depedns on the restaurant that you are visting, so some are better than other. But in an overall is ok.

Pros

Same reward system for a lot of places , not only food.

Cons

I contacted costumer service a year ago because my email was shoing linked to another account that it was not mine. I am still waiting for the reply. At the end I had to use another email account so I could use the app.

Review Source

Sally D.  
Chef  
Food Production  
Used the software for: Less than 6 months

### "User friendly Loyalty program"

May 30, 2019

4.0

I'm really liking keeping my customers happy with this loyalty program, it is also a time saver, as I can do things that would normally take me longer, all in one program. They are happy to receive their gift cards, special offers and discounts.

Pros

I like that it's easy to use, I love that it is customizable and that it updates reward points automatically

Cons

I think that it may be a little on the high price side

Review Source

JB

Jennifer B.  
communication/public relations  
Government Administration  
Used the software for: 1-2 years

### "Easy rewards program for shoppers"

April 2, 2019

5.0

I love being able to be part of rewards programs at my favorite shops (shoes, clothes, etc.) to get discounts and it is SO EASY to participate.

Pros

So easy to use! No login required, just my cell phone number. Love it.

Cons

Nothing comes to mind. I really can't think of anything.

Review Source

CB

Cindy B.  
Homemaker  
Consumer Goods  
Used the software for: 1-2 years

### "Needs work"

April 1, 2019

2.0

Would use it more if the software was more enhance and improvements were made.

Pros

Great concept, but needs a lot of work to improve the search and functions

Cons

The fact that if is difficult to just even try to see what participating vendors and their offers.

Review Source

AM

Annie M.  
Accounts Receivable  
Construction  
Used the software for: 1-2 years

### "User friendly"

November 23, 2020

5.0

Pros

The app design is simple and clean, and very user friendly. It didn't take me long to get our payment system up and running with SumUp.

Cons

I haven't found anything wrong with this software as I have had lots of support and good outcomes.

Review Source

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