# Page 55 | SumUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 55 - Is SumUp the right Billing and Invoicing solution for you? Explore 1470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170673/SumUp-Air/reviews

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SumUp

4.5 (1470)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 55 - Reviews of SumUp

## Showing most helpful reviews

Showing 1351-1375 of 1470 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sales professional  
Automotive  
Used the software for: I used a free trial

### "Review requested "

April 21, 2019

5.0

Pros

Easy to use, no issues whatsoever. Thanks

Cons

There is nothing specific to like the least

Review Source

AT

Allen T.  
  
  
Used the software for:

### "Best thing to use "

October 27, 2016

5.0

Easy and simple and better then buying cards. And very easy to keep track. Just it slow sometimes but it's worth

Review Source

DB

Debbie B.  
  
  
Used the software for:

### "Love the Loyalty!"

October 31, 2016

5.0

Our customers are really loving earning free items and services, and it is very user friendly for our staff, too!

Review Source

DC

Danielle C.  
  
  
Used the software for:

### "five stars actually works!"

November 5, 2016

5.0

Love the ease of use and you actually get to use your earned points for stuff. I wish more places would use it.

Review Source

aL

andrew L.  
  
  
Used the software for:

### "Worth trying"

November 15, 2016

4.0

It's a good way to automatically get customers back in. It builds customer loyalty. I recommend trying it out.

Review Source

JW

James W.  
  
  
Used the software for:

### "It's Great Very Effective For Our Business"

November 4, 2016

5.0

Fast shipping great service. Easy to use site. Great customer service and easy to find what I was looking for.

Review Source

KN

Ken N.  
Self employed  
Construction  
Used the software for: Less than 6 months

### "Easy use"

February 25, 2019

5.0

Pros

Point system to earn products as I shop.

Cons

Their have been no issues with the software

Review Source

SN

Sue N.  
  
  
Used the software for:

### "Very happy with FiveStars!"

October 27, 2016

5.0

Our clients love it and our frequency of visits are definitely increasing. Happy clients equals a win/win!

Review Source

RR

Rodrigo R.  
Veterinarian  
Medical Practice  
Used the software for: Less than 6 months

### "Fivestars at Coffee Shark "

February 27, 2019

5.0

Pros

I really enjoy that the rewards program is all digital over a punch card or key chain card that you have to scan. Just put your number and done.

Cons

That I have to use my phone number. A PIN may be shorter and easier to input.

Review Source

VR

Verified Reviewer  
Travel Program Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Fivestars review "

April 14, 2019

4.0

Was going great but yesterday I redeemed a reward that never showed up when I entered my number at the store so they did not give me my $5 off which sucked.

Pros

Easy to find store you are currently shopping at.

Cons

If you redeem a coupon you have to click “use now” and then are stuck on that screen unless you click “use later” would be nice to be able to toggle back and forth from the use now area to the main page.

Review Source

DB

Darien B.  
Student  
Computer Software  
Used the software for: 6-12 months

### "Great App! "

February 23, 2019

5.0

Pros

I like that you can see different options in the city and deals going on all in one area, its easy to use and it’s a nice rewards system

Cons

It could use a little updating on the design — everything’s white pretty much.

Review Source

CH

Cortney H.  
Recruiter  
Food & Beverages  
Used the software for: Less than 6 months

### "Fivestars review "

November 27, 2018

4.0

Pros

I really like the idea behind Fivestars. I love being able to earn rewards at different places and bring me additional discounts. I am a bargin hunter so this is great for me! It encourages me to continue shopping at that certain place

Cons

I think the software itself can be a bit tedious. I also wish that more stores had Fivestars so I could continue earning.

Review Source

HM

Hailey M.  
Team Lead  
  
Used the software for: Less than 6 months

### "Ehhh, not the best"

May 7, 2018

5.0

Pros

This software does not do what it says it does. There are tons of glitches and it doesn't work. Don't go there!

Cons

It is expensive and does not work the way it should. It is constantly glitchy and the customer service is nonexistent.

Review Source

AC

Austin C.  
Student  
Computer Software  
Used the software for: I used a free trial

### "easy to use, seemless"

February 24, 2019

5.0

It was good overall really easy to use.

Pros

It was simple to use, very intuitive and didn’t have to think twice about it.

Cons

There was a 10 second timer for when you enter your phone number. Should be a next button for the next customer instead

Review Source

BP

Brooke P.  
Sales  
Computer Software  
Used the software for: 6-12 months

### "Fivestar gets you the rewards!"

February 26, 2019

5.0

Pros

I use fivestar for a lot of my favorite places and it is very user friendly & easy to get rewarded.

Cons

Sometimes the location forgets to add my points if I use on line, but this is rare.

Review Source

KR

Katelyn R.  
UX Designer  
E-Learning  
Used the software for: 6-12 months

### "Added Perks"

February 25, 2019

5.0

Pros

Love being surprised with deals when I support my fave local stores.

Cons

I think the one thing that may be a little annoying is that the cashier may not ask me to enter my phone number.

Review Source

DL

Debra L.  
Housewife  
Wholesale  
Used the software for: I used a free trial

### "Cleanliness "

February 26, 2019

4.0

That all our extra discounts are at the register. That makes buying easier.

Pros

Ladies are quite nice. Very friendly but need more staff

Cons

Need to be more cleaning done at the store I go to.

Review Source

MD

MATT D.  
Owner  
Restaurants  
Used the software for: I used a free trial

### "Customer management at your fingertips"

December 15, 2018

5.0

Pros

Tiny CRM in a nutshell for gathering repeat flow of customers. Do recommend for retail.

Cons

I cannot think of any con. There is a small cost associated as such which can be recovered with increased revenue.

Review Source

CS

Chris S.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Easy rewards"

February 17, 2019

5.0

Pros

Easy to use, the sign in at stores is great. You never have to search for rewards cards!

Cons

It’s not in all my favorite shops YET. Hopefully the program can expand.

Review Source

KD

Kylie D.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Great app!"

October 1, 2020

5.0

Great app! I have gotten points with my card and have gotten free things before.

Pros

I use this app when shopping for my daughter at Once Upon a Child. It’s a rewards app and I get bonus points for spending money

Cons

Sometimes this app has crashed and it’s frustrating. I have to send the rewards to my account and it does not always work

Review Source

AA

Asahel A.  
Helpdesk  
Computer & Network Security  
Used the software for: I used a free trial

### "Easy to use and track points"

March 9, 2019

5.0

Overall i really like it and it keeps in touch with the customers constantly.

Pros

The tracking of points is easy, everyone knows their own phone number.

Cons

The time the special offer notifications come in via text. The times are too quick before the offer expires which makes customers try to rush to the store and benefit from the sales.

Review Source

MO

Michel O.  
Pca  
Hospital & Health Care  
Used the software for: Less than 6 months

### "I give it five stars!!"

March 14, 2020

5.0

Overall I believe the app would be enjoyable for big companies

Pros

The app is very easy to use and is quite interesting actually. I used ot to reach out to my employees and offer cool initiative’s for hard work.

Cons

It didn’t have a lot of the stuff I was looking for but, it was really easy to maneuver and very fun to operate.

Review Source

PG

Patama G.  
owner  
Food & Beverages  
Used the software for: 6-12 months

### "Easy to use but expensive"

November 15, 2016

5.0

We've had a seamless transition to Five stars. The functionality and metrics are great! The price is quite high so we are considering other options.

Pros

Automatic scheduling features

Cons

Price

Review Source

PD

Paul D.  
PT  
Medical Practice  
Used the software for: Less than 6 months

### "Needs more offers "

February 24, 2019

3.0

It was pretty easy to use, but I don’t get too many rewards

Pros

It was easy to claim my reward, but I would probably use it more often if I got more offers

Cons

I don’t see too many offers or rewards.

Review Source

VR

Verified Reviewer  
Owner  
Security and Investigations  
Used the software for: I used a free trial

### "It's okay"

April 6, 2019

3.0

Pros

All you need is your phone number. That's a plus.

Cons

With all the different phone numbers a family can have, it can be a little challenging. We had to put in a couple different phone numbers before we got the right one. And since the pad is right at the cash register, we slowed the que.

Review Source

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