# InnoMaint Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is InnoMaint the right Maintenance Management solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170690/InnoAssist/reviews

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InnoMaint

4.5 (28)

[View alternatives](https://www.capterra.com/p/170690/InnoAssist/alternatives/)

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Last updated March 13th, 2026

# Reviews of InnoMaint

Ease of use

4.4

Customer Service

4.5

## Showing most helpful reviews

Showing 1-25 of 28 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joji J.  
Asst. Manager - Services  
Facilities Services  
Used the software for: 6-12 months

### "Flexible, Adaptable, User Friendly and Cost Effective"

February 2, 2022

4.0

As on date good experience to Monitor, Measure and Manage Day-to-Day Maintenance Operations for the various Facilities and contracts

Pros

User-friendly application and web version also easy to handle for our technicians, Supervisors & Engineers.

Cons

Reports/analytics are minimum only and good to have a power builder for additional reports and analytics by the customer

Reason for choosing InnoMaint

Flexibility, Adaptability, User Friendly, and Cost-Effectiveness

Review Source

Response from InnoThink InfoTech

February 7, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.

RE

Ronald E.  
Project Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Carel Elevators Aruba NV"

October 13, 2023

5.0

The Experience for the onboarding and implementation was perfectly processed, with an excellent support team that was always there during the onboarding and after the implementation process.

Pros

InnoMaint as a powerful CMMS, that has the capability to carry out the implementation for IOT.

Cons

The end user should be able to create its own reports.

Reason for choosing InnoMaint

innoMaint was the only application that has IOT capabilities

Switched from

[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/)

Kissflow is not a CMMS, and the nature of the business requires having an CMMS implemented.

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Ronald, Thank you for the review and rating. It’s our pleasure to be on the frontline of providing advanced solutions to our clients. We’ll rectify the shortcomings in the upcoming releases.

NT

Natthapong T.  
Property Lead  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "My feedback"

September 19, 2023

3.0

Pros

\- Tracking and information of each item is good and easy to use.- Support team is good

Cons

A bit hard and complex to edit or modify the items.

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Natthapong, Thank you for taking the time to leave us a review. We’ll accommodate your feedback in upcoming releases.

CZ

Chetan Z.  
Maintenance Manager  
Automotive  
Used the software for: 6-12 months

### "InnoMaint software "

June 29, 2024

5.0

Pros

Easy to use. Dashboard is very attractive and informative.

Cons

InnoMaint software is good. We are using it from more than 6 month now.

Review Source

SG

Sagar G.  
Account audit and review  
Research  
Used the software for: 1-2 years

### "good product"

May 17, 2024

4.0

Pros

Ease of use and readily available all the time to use

Cons

modification according to use and service

Review Source

SM

Saleem M.  
SR. SYSTEMS OFFICER  
Facilities Services  
Used the software for: 2+ years

### "Innomaint as CMMS/CAFM"

September 26, 2023

5.0

Innomaint is very simple & user-friendly software which can be configured by System Admins very easily with all latest modules required by FM Industries

Pros

\*User Configurable\*Mobile/App & Web Access\*Asset QR Code \*Real Time Data\*Location Services\*Video/Picture Upload for PPM & Calls\*Drilldown Dashboards

Cons

Client wise configurations has to be improved

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Saleem, Thank you for the review and rating based on long-term usage. It’s heartening that our application provides all the modules required for Facility Management. As for client-wise configurations, we’ll pass the feedback to the Customer Support Team.

LS

Lijin S.  
Manager  
Mining & Metals  
Used the software for: 1-2 years

### "Gemcokati Exploration Private Limited"

January 29, 2022

4.0

Pros

Good service, Excellent Costumer care, Least downtime.

Cons

Initial login screen is bit laggy. Otherwise everything is good

Reason for choosing InnoMaint

Due to the costumer service

Review Source

Response from InnoThink InfoTech

February 7, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.

VM

Vinayakumar M.  
National Facilities & Real Estate Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Software Revision"

February 5, 2022

4.0

Overall experience is Good, after sale service and customer service is good.

Pros

Most of the features are available, some improvements needed

Cons

Complication in some area for freshers, it should be user friendly for beginners and experts

Review Source

Response from InnoThink InfoTech

February 9, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.

TP

Thinakaran P.  
EDP Co ordinator  
Textiles  
Used the software for: Less than 6 months

### "Very Excellent"

November 3, 2023

5.0

Pros

We are all very happy.. innomaint software is the best software because user friendly and all functions is very easy then Mapping of goods very useful and easily access... Then customer support very very excellence that innomaint Team.. follow up the customer and rectify the solution, response all are very very excellence... Thank you Innomaint Team..

Cons

Customer support and Innomaint software is user friendly.. so we are like Innomaint..

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Thinakaran, Thank you for the review and rating. We're glad to hear Innomaint is user-friendly and that you find the user experience good. We shall pass on your special credit to the customer support team.

RD

Rohith D.  
Facility Engineer  
Facilities Services  
Used the software for: 6-12 months

### "Great App"

October 11, 2023

5.0

Simply Awsome

Pros

InnoMaint can Manage and Maintain all your maintenance activities, Easy to Handle.

Cons

Overall experience was okay,A bit hard and complex to edit or modify the items

Reason for choosing InnoMaint

Easy to Handle Inexpensive

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Rohith, Thank you for the review and rating. We’re pleased to note that Innomaint helps you manage all your maintenance activities at ease,on an overall basis. We'll always live up to your expectations, for sure.

JM

Joseph M.  
Managing Director  
Building Materials  
Used the software for: 1-2 years

### "User-Friendly and Great application for FMS "

February 4, 2022

5.0

we were able to control nd monitor more our service activities which enable us to be more efficient to serve our clients.

Pros

Innomaint helped us to integrat a company-wide quality standard with advanced features.

Cons

Innomaint is only cloud based application. it cannot operate offline

Review Source

Response from InnoThink InfoTech

February 9, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Kindly note that we have provided offline work capabilities in our recent earlier releases. For more information, please follow the URL: https://www.innomaint.com/innomaint-version-3-2/

SP

Sumit P.  
Reginal Head  
Facilities Services  
Used the software for: Less than 6 months

### "One of the tools and user friendly software."

July 7, 2022

5.0

The representatives are supportive and try to provide more information about the product. \[SENSITIVE CONTENT\] and team are very humble and supportive.

Pros

PPM Scheduling is excellent whereby asset are tracked properly.

Cons

It should be more customized as per the FMS business schedule so that FM partner can understand and use the feature of the product with more interest.

Reason for choosing InnoMaint

Not applicable

Review Source

Response from InnoThink InfoTech

August 11, 2022

Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software user friendly. Based on FMS business, I ll pass your feedback on to our team.

GH

Ganapathi H.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Efficient way to manage the asset and maintainance management"

July 25, 2022

5.0

Its a wonderful product with unlimited companies we can add value for money product

Pros

asset tracking with unlimited companies and with unlimited assets

Cons

We dint feel anything is less in this product

Review Source

Response from InnoThink InfoTech

August 11, 2022

Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software efficient.

SK

Sharad K.  
Assistant Manager-Planning & Control  
Security and Investigations  
Used the software for: 1-2 years

### "Sharad K\_Majees "

February 6, 2022

4.0

1\. Maintenance Management for Multiple Client where having AMC contract for long terms basis

Pros

1\. Preventive Maintenance 2. Report 3. Tickets Assignments to Technicians

Cons

1\. Distinguish errors while configuration of Contract (Comprehensive and Non Comprehensive)

Reason for choosing InnoMaint

Feature and Ease of Use along with report availability

Review Source

Response from InnoThink InfoTech

February 9, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.

AS

Ankit S.  
Senior Project Engineer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Innomaint Feedback"

February 5, 2022

4.0

It is a good experience so far as of used.

Pros

The user interface of app is good. It is very reliable and efficient in managing tasks and also gives an update on daily basis.

Cons

Sometimes, the software lags and bugs issue are very frequent. It makes the app a bit slow.

Review Source

Response from InnoThink InfoTech

February 9, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.

SS

Suresh S.  
Partner  
Information Technology and Services  
Used the software for: 6-12 months

### "Peace of Mind"

July 7, 2022

5.0

Pros

Stock reconciliation with Field engineers, earlier it used to manual and margin of error was more

Cons

Login a Call/Work order takes time since it is a three step process if the customer is reaching us for first time and asset is not created.

Review Source

TS

Tarlochan S.  
Manager - Machine safety and Manufacturing  
Automotive  
Used the software for: 2+ years

### "Perfect Software for Maintenance/Preventive/Inventory of machines"

February 4, 2022

5.0

Pros

We are using preventive of safety functions of machines. It gives lot of support to maintain the machine. Giving regular reminder to all concerned whether they are user of Innomaint or external users. Team is co-operative and giving solutions on priority if any change is required in software.

Cons

Flexibilities and team support is impressive.

Review Source

Response from InnoThink InfoTech

July 12, 2022

Thank you so much for your positive review.

PS

Paruchuri S.  
Head of engineering  
Food & Beverages  
Used the software for: 6-12 months

### "Overall good"

January 28, 2022

4.0

Overall good

Pros

For raising the tickets and tracking the maintenance data

Cons

Spare part management and work order need improvement

Review Source

NP

Nirmal P.  
Purchase Officer  
Utilities  
Used the software for: 6-12 months

### "Required Implematation"

March 7, 2023

4.0

Pros

Required Implementation.Purchasing Process

Review Source

Response from InnoThink InfoTech

November 29, 2023

Thank you for taking the time to leave us a review.

NB

Nitin B.  
Director  
Food Production  
Used the software for: 6-12 months

### "App needs improvement "

May 11, 2021

3.0

Overall experience was okay. Liked a couple of features like tagging option for each.machine and user control.

Pros

It captures most of the requirements we need as a company

Cons

Ease of use is a challenge, software hangs often, not user friendly with semi skilled staff, connectivity issues, poor support from the company on new features.

Review Source

Response from InnoThink InfoTech

February 7, 2022

Thank you so much for the review. We'll live up to your expectations, for sure. We value the usability of the application and your user experience. Innomaint promise to improve any minor shortcomings at the earliest.

GK

Govind K.  
MANAGER IT & ADMIN  
Facilities Services  
Used the software for: Less than 6 months

### "Your support team is very good and excellent "

July 7, 2022

5.0

My experience with software and support team is very good and your support team have very good knowledge about software and they are very cooperative. I am fully satisfy with your support.

Pros

This is a easy to use and user friendly software.

Cons

All features are good in the software and overall this is good software

Review Source

Response from InnoThink InfoTech

August 11, 2022

Thank you so much for taking the time to leave a review about our product. We are glad to hear that you have been finding our software easy to use and user friendly.

PS

Prakash S.  
SR MANAGER  
Utilities  
Used the software for: Less than 6 months

### "Very Good"

July 25, 2022

5.0

Pros

Its very useful for Services provide and Tools and Equipment's Maintenance vendors

Cons

Asset management maintenance monitoring is single point source

Review Source

Response from InnoThink InfoTech

August 11, 2022

Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software useful. Based on Asset management maintenance monitoring, I ll pass your feedback on to our team.

HK

Harish K.  
Maintenance Manager  
Industrial Automation  
Used the software for: Less than 6 months

### "Wonderful software for Asset Maintenance"

July 18, 2022

4.0

Useful to Maintenance team

Pros

Asset PM Schedules and Asset History & Performance.

Cons

We are waiting for IOT dashboard for MBD plant.

Review Source

Response from InnoThink InfoTech

August 11, 2022

Thank you so much for taking the time to leave a review about our product Innomaint. We're glad to hear that you have been finding our software wonderful. Based on IOT dashboard for MBD plant, I ll pass your feedback on to our team.

SG

Santosh G.  
Service head  
Hospitality  
Used the software for: Less than 6 months

### "Satisfactory "

October 16, 2023

4.0

Pros

Ticket creation , preventive maintenance management

Cons

Alert, email notifications and client management

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Santosh, Thank you for the review and rating. We are delighted to hear that your overall user experience with Innomaint is good. We'll always live up to your expectations, for sure.

SV

Sooraj V.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Very good software "

October 25, 2023

5.0

Pros

Very good, uses simple logic, no hassles

Cons

Need to add cost part in dashboard as a pie or donut chart, with values

Review Source

Response from InnoThink InfoTech

November 29, 2023

Hi Sooraj, Thank you for the review and rating. We are delighted to hear that your user experience with Innomaint is good. We’ll pass the enhancement request on the Dashboard to our product team.

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