# MyGadgetRepair Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyGadgetRepair Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more. Source: https://www.capterra.com/p/170715/mygadgetrepairs --- # MyGadgetRepair Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyGadgetRepair ## What is MyGadgetRepair ? Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices. The Most Complete Repair Shop Platform Available. Repair & Ticketing. The heart and soul of a repair shop is the ticketing system - and we know it. Point of Sale (POS/EPOS) Robust Inventory Management. Invoicing/Recurring Invoicing Module. Leads/Estimates Module. Invoicing/Recurring Invoicing Module. Customers & CRM. Customer/Tickets Feedback Module. Customer Loyalty Program. And many more features. ## What is MyGadgetRepair used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £20 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyGadgetRepair ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mygadgetrepairs.com&name=MyGadgetRepair ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyGadgetRepair 4.7 (15) VS. [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting Price £20 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.7 (35) Value For Money 4.6 (15) Value For Money 4.3 (33) Customer Service 4.7 (15) Customer Service 4.5 (34) ## MyGadgetRepair alternatives [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [BytePhase](https://www.capterra.com/p/216610/BytePhase/) [4.9 (15)](https://www.capterra.com/p/216610/BytePhase/#reviews) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216610/BytePhase/) Highest Rated [RepairCMS Ultimate](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) [5.0 (6)](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) [Repair Spots](https://www.capterra.com/p/174055/Repair-Spots/) [5.0 (5)](https://www.capterra.com/p/174055/Repair-Spots/#reviews) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174055/Repair-Spots/) [View all alternatives](https://www.capterra.com/p/170715/mygadgetrepairs/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers CRM 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Document Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Inventory Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Point of Sale (POS) 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Repair Tickets 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history MyGadgetRepair 29 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Print and scan barcode or labels Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Information, data and reports that are being tracked over time Activities related to the initial admission of a charge into the organization's care Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Notifications via mobile devices Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Upload, track, and submit receipts in a central database Organize repair tickets, track progress, severity, and repair history Allows service businesses to track ongoing repairs View and track pertinent metrics to find patterns and gain insights from data Track the status over time for a request, process, asset, or transaction Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.6 (15) Free Trial Free Version Basic £20.00 Flat Rate,Per Month Value for money 4.6 (15) 4.6 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent LF Luca F. Directeur Telecommunications ### "A fuir, surtout si vous souhaitez utiliser ce logiciel dans une autre langue que l'Anglais" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 7, 2024 Pros Aucun. Publicité mensongère (ils proposent une démo et vous renvoient sur leurs vidéos youtube...). Traduction du système faites par Google translate, complètement inutilisable Cons Je me dois de partager ma regrettable expérience avec cette société. Avant tout, si vous comptez utiliser ce logiciel dans une langue autre que l'Anglais, fuyez ! Je bénéficiais de quelques jours seulement pour remplacer mon logiciel actuel qui arrivait en fin de contrat et cela m'a coût cher.... Pour commencer, je me suis inscrit pour une démo du logiciel d'environ 45mn, comme indiqué sur leur site internet. J'ai reçu un email de confirmation me demandant mes disponibilités pour la démo, auquel j'ai répondu. S'en est suivi plusieurs échanges d'email qui me demandaient d'aller voir leurs vidéos de présentation sur Youtube.. En insistant pour obtenir la démo de 45mn mentionnée sur leur site, on m'a indiqué qu'il existait deux "addons" payants pour "l'onboarding"(200-400.-) ou des sessions de "training"(40.-/h)... J'ai donc commencé à utiliser la version d'essai du logiciel, en Anglais pour essayer de m'y familiariser mais me suis vite aperçu que certaines fonctionnalités importantes étaient bloquées (le POS par exemple). N'ayant pas beaucoup de temps pour tester le logiciel, j'ai décidé de faire confiance à cette société et ai souscris un abonnement d'une année pour plus de 600.-. J'ai ensuite acheté 2h de training payants pour que l'on puisse répondre à mes questions, étant donné que je n'avais pas eu le droit à la démo... Je me suis malheureusement vite rendu compte que ce logiciel n'allait pas convenir. La version Française est tout simplement inutilisable, il s'agit d'une vulgaire traduction Google et le 3/4 des termes n'ont juste pas de sens...(par exemple, la "date" était traduit en Français en "rendez-vous amoureux"....) On m'a répondu que je pouvais modifier les traductions dans les réglages... (je paie presque 1000.- au total et c'est à moi de traduire la totalité de leur système...?) De plus, les "templates" pour les factures, devis, etc... utilisent des "tags" pour afficher les différentes informations. En Anglais, tout est assez simple. Mais avec une traduction Française aussi mauvaise, ces templates doivent être complètement customisés car les informations incluent dans les "tags" ne peuvent pas être traduites manuellement. La configuration des templates par leur équipe est facturée 500-700.-.... Me rendant compte que cel n'allait pas fonctionner pour moi, j'ai demandé un remboursement (même partiel) de mon abonnement. Je précise que je n'ai pas utilisé le logiciel et que tout ceci s'est passé sur 1 mois. On m'a répondu que selon leurs conditions générales, ils ne pouvaient pas rembourser. Hors, leurs conditions indiquent qu'ils ne sont pas obligés de le faire, mais pas qu'ils ne peuvent pas... On m'a ensuite dit qu'ils avaient passés beaucoup de temps pour moi et qu'ils ne pouvaient pas rembourser l'abonnement... J'ai payé 2h de training et le reste concerne des échanges d'email (peut-être 20-30) principalement à cause des problèmes de template et de traduction. Pour terminer, cette entreprise a refusé le moindre remboursement. J'ai donc payé au total près de 1'000.- pour avoir fait confiance à cette entreprise, en ayant essayé durant 1 mois de configurer leur logiciel sans succès. Ils font la promotion de leur service client excellent mais si ils tenaient vraiment à la satisfaction de leurs clients, ils auraient au moins accepter de faire un geste en remboursant la moitié de l'abonnement annuel. Le fait de refuser catégoriquement ce remboursement, en connaissant la totalité du dossier, montre qu'ils veulent juste votre argent... Je déconseille donc fortement de traiter avec cette entreprise ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jason M. Director Information Technology and Services ### "My gadget repair support is fantastic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 100% great Pros Support features are the best.Easy to use. Cons Nothing at the moment we find it easy,to,use Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ryan M. CTO Computer & Network Security ### "Impressive Competitor for Evolving ITSP’s - Limited Trial" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 8, 2023 Pros An excellent tool to manage operations and workflow at a computer repair or manage service provider business. There are more actions and triggers for automation software than others. The user interface looks overall attractive and simple. Cons The evaluation period Is only 14 days, and several features don’t work in the free trial. Some US companies may be burdened by GDPR rules of other countries. Switched from [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) Being a potential alternative to the stale and slowly degrading SaaS we have been using for over 10 years. Huge amount of process and configurations/settings to bring over. MGR appears to support most/all features of other software to run your computer support operation. Reasons for choosing MyGadgetRepair Wanting to grow our operation with more advanced and evolving converting custom fields, automations, workflows, ticket worksheets, payment integrations, automatic message, replies, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2023 Hi Ryan, Thanks for your review, please note that you can always use the FREE for LIFE plan while setting up the system. Regards, Team MGR GO GIna O. Supervisor Repair Center Telecommunications ### "Great Website!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Very Good Experience. Fast reply and help. Always willing to help and configure the site for our need and development. Pros You can customise it as per your need Great tool!!! easy to use one look in one page to oversee what need to be done and prioritize Cons nothing it's a great tool to work with! would be nice if we were able to remove some box in the dashboard Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2019 Thanks really appreciate that. GJ Glen J. Director Consumer Electronics ### "MGR ROCKS !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2019 Reports are great and plentiful , their help desk is top notch, especially our man. Pros the ease of use and ability of service provider to customise to specific needs Cons nothing as yet as we are only under 3 months in use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 12, 2019 Thank you very much for your kind words :) AA Anver A. Director Retail ### "Most advanced repair software on the planet! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2019 Absolutely Fantastic! Brilliant service, brilliant product! Pros Ideal for retail stores! World class software way ahead of its time! Customer support is instant and they go the extra mile every time. Software platform is 99% customizable for your store! Cons None at all. This software has only good things and there is nothing I can fault. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2019 Thank you very much for that, really appreciate that. LF Lane F. Owner Computer Hardware ### "You can't get any better than this software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2019 You simply just can't get any better than these guys they listen to their customers respond to emails within minutes even if emailed in at like 1 in the morning witch you cannot find anywhere else. I highly recommend my gadget repairs for really any type of business that needs repair tracking and invoice support. Pros My gadget repairs is the best software out there for any cell phone or computer repair business hands down. With the easy-to-use interface that is just not even scratching the surface. the point-of-sale system has to be one of the best out there out of any point-of-sale system. The repair ticketing portion of the software can't be matched by anybody it is really that good. But there is even more. I came from repairshopr which had minimal integrations. they have an integration for absolutely everything and anything you need plus more. Cons There is none. Absolutely everything from the software experience to the support as flawless. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2019 Thank you very much for that, really appreciate that. Ian S. Company Director Telecommunications ### "Great Service Throughout" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2018 Pros Great service and easy to use. Couldn't fault this. Cons Nothing to complain about or report. I like it and would recommend it to everyone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2018 Thank you very much for the kind words. AF Amit F. General Manager Retail ### "Good Software for our business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 22, 2018 We work with MGR for the past 6 months and so far the software served us well, any issues we had during the set up period were resolved promptly by the support team at MGR. it is very simple to use and give good solutions to our business Pros It is very simple to use and cover all the areas required Cons There is nothing i can point out, overall is give good solutions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2018 Thank you very much for the kind words. SK Sarkar K. Urgent work - for my IPad Information Technology and Services ### "Awesome Services - Amazing support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2018 Pros I love how they manage it everything smoothly. Cons A close Friend of mine has recommended me! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2018 Thank you very much for the kind words. [View all Reviews](https://www.capterra.com/p/170715/mygadgetrepairs/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)