MyGadgetRepairs

MyGadgetRepairs


5 / 5
12 reviews

Who Uses This Software?

Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop.


Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MyGadgetRepairs
  • www.mygadgetrepairs.com
  • Founded 2006
  • United Kingdom

About MyGadgetRepairs

Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices.


MyGadgetRepairs Features

  • Barcodes/Labels
  • Billing & Invoicing
  • CRM
  • Intake Forms
  • Inventory Management
  • Point of Sale (POS)
  • Repair Tickets

MyGadgetRepairs Reviews Recently Reviewed!


You can't get any better than this software.

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My gadget repairs is the best software out there for any cell phone or computer repair business hands down. With the easy-to-use interface that is just not even scratching the surface. the point-of-sale system has to be one of the best out there out of any point-of-sale system. The repair ticketing portion of the software can't be matched by anybody it is really that good. But there is even more. I came from repairshopr which had minimal integrations. they have an integration for absolutely everything and anything you need plus more.

Cons: There is none. Absolutely everything from the software experience to the support as flawless.

Overall: You simply just can't get any better than these guys they listen to their customers respond to emails within minutes even if emailed in at like 1 in the morning witch you cannot find anywhere else. I highly recommend my gadget repairs for really any type of business that needs repair tracking and invoice support.

Vendor Response

by MyGadgetRepairs on February 12, 2019

Thank you very much for that, really appreciate that.

Never been so impressed

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very good and secure. They have amazing customer service and they are also very willing to add any functions or feature that your repairshop needs. I highly reccommend this software and the company behind it.

Cons: There is no cons. I am a skeptic and i have been looking for something bad with this software. I just can't find it. Everything is so good and perfect.

Overall: I have been using RepairShopr CRM for few years now, but they never added the functions or features i wanted and needed for my business. So our workflow had to change to match the way RepairShopr is thinking, which of course is not working for everyone. I started looking arround for a new repairs shop CRM and booked a demo with MyGadgetRepairs. They took their time with me and answered all my questions plus giving me new ideas and advice. I told them all the changes i want before i start using MGR and in less then 2 weeks they was finnished adding everything. No doubt the best customer experience i have had! Highly reccommended.

Vendor Response

by MyGadgetRepairs on August 14, 2018

Thank you very much for the kind words.

Great experience. The team is very helpful. system ease to work. Customer support really quick

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product does it all. It keeps me in tune with all my customers and vendors. It has all the reports to make educated decisions on course changes for profitability.

Vendor Response

by MyGadgetRepairs on November 26, 2018

Thank you very much for the kind words.

Capterra loader

Best Till system i have ever used

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How transparent the software is for me as the shop owner and also to my customer it has already made a massive difference to our customers and this is just the start. I have not even looked into the loyalty and marketing feature yet.

Cons: At the start i was very overwhelmed but after a few days i was up and running and it helps when the senior manager is on call and resolves my issue within minutes simply outstanding service

Overall: Apart from how great the software is the customer service is on another level itself i have never had a company so professional that when i make a email request about a issue or feature within 5 min i get a call to solve the issue the gentlemen always goes the extra mile to make me happy. The software has changed my whole companies approach to repair business it was needed many many years ago. Massive thank you to the team and what great software you have made.

Vendor Response

by MyGadgetRepairs on November 27, 2018

Thank you very much for the kind words.

Most advanced repair software on the planet!

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ideal for retail stores! World class software way ahead of its time! Customer support is instant and they go the extra mile every time. Software platform is 99% customizable for your store!

Cons: None at all. This software has only good things and there is nothing I can fault.

Overall: Absolutely Fantastic! Brilliant service, brilliant product!

Vendor Response

by MyGadgetRepairs on February 13, 2019

Thank you very much for that, really appreciate that.

Good Software for our business

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very simple to use and cover all the areas required

Cons: There is nothing i can point out, overall is give good solutions

Overall: We work with MGR for the past 6 months and so far the software served us well, any issues we had during the set up period were resolved promptly by the support team at MGR.

it is very simple to use and give good solutions to our business

Vendor Response

by MyGadgetRepairs on November 26, 2018

Thank you very much for the kind words.

Simply brilliant

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and covers every aspect of my business.

Cons: Personally its works very well and i have no issues as such.

Vendor Response

by MyGadgetRepairs on November 26, 2018

Thank you very much for the kind words.

Great Website!

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can customise it as per your need

Great tool!!!

easy to use

one look in one page to oversee what need to be done and prioritize

Cons: nothing it's a great tool to work with!

would be nice if we were able to remove some box in the dashboard

Overall: Very Good Experience. Fast reply and help. Always willing to help and configure the site for our need and development.

Vendor Response

by MyGadgetRepairs on April 16, 2019

Thanks really appreciate that.

MyGadgetRepairs repairs great services and support

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They are very professionals and their support is very friendly i am happy they are providing many services under one roof

Cons: I wish they extend their services to other countries

As their services are unique in such a way that you will never find these much services under one roof

Vendor Response

by MyGadgetRepairs on June 12, 2018

Thanks you very much. really appreciate that.

MGR ROCKS !

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ease of use and ability of service provider to customise to specific needs

Cons: nothing as yet as we are only under 3 months in use

Overall: Reports are great and plentiful , their help desk is top notch, especially our man.

Vendor Response

by MyGadgetRepairs on April 12, 2019

Thank you very much for your kind words :)

Capterra loader

Great Service Throughout

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great service and easy to use. Couldn't fault this.

Cons: Nothing to complain about or report. I like it and would recommend it to everyone.

Vendor Response

by MyGadgetRepairs on November 28, 2018

Thank you very much for the kind words.

Awesome Services - Amazing support!

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how they manage it everything smoothly.

Cons: A close Friend of mine has recommended me!

Vendor Response

by MyGadgetRepairs on November 28, 2018

Thank you very much for the kind words.