Who Uses This Software?

Vozy is ideal for small and medium business that need to organize their internal and external communication to provide better customer support, drive more sales or handle calls from anywhere.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
  • Pricing Details
    $8/user-month for Basic $15/user - month for Pro
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Vozy
  • www.vozy.co
  • Founded 2016
  • United States

About Vozy

Vozy allows your business to make, receive and manage all phone calls from anywhere. Potential customers from different parts of the world will be able to communicate with your company with just one click, giving you a higher probability of higher incomes. You can also Sync Vozy with the tools you already use from email to CRM to allow your agents to make data driven decisions and making productivity simpler than ever.


Vozy Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Vozy Reviews Recently Reviewed!


till today it has been a great service and excellent support

Feb 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners.

Overall: been in contact with customers, family and friends

Capterra loader

Vozy

Dec 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.

Cons: You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.

Overall: pbx in the cloud, more efficient, more comfortable.