# HMA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HMA the right VPN solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170769/HideMyAss/reviews --- HMA 4.3 (64) [View alternatives](https://www.capterra.com/p/170769/HideMyAss/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HMA Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Lawrent M ownerEducation Management, 2 - 10 employeesUsed the software for: I used a free trial. “Very fast download speeds. When using an HMA server, I was able to get download speed averages between 20 Mbps (megabits per second) and 50 Mbps on my home connection while connected through a UK-based server location.“ December 4, 2022 Ruthis D Graphic DesignerAnimation, 2 - 10 employeesUsed the software for: Less than 6 months. “It doesn't work with some websites that use advanced protocoles against VPN users“ November 13, 2023 Lawrent M ownerEducation Management, 2 - 10 employeesUsed the software for: I used a free trial. “With over 700 servers in over 70 countries, HMA has more options than any other VPN provider when choosing a server location for your connection.“ December 4, 2022 Wale A EditorInternet, 2 - 10 employeesUsed the software for: More than 2 years. “Some of the IP addresses are also blacklisted, but this is a general problem with most VPNs.“ June 15, 2022 Fred J Project Manager Management Consulting, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “How easy you could get access to the software, easiness of use and of course the fact that it gave me access to company applications from KSA.“ June 22, 2023 RS Rami S Project managerGambling & Casinos, 201 - 500 employeesUsed the software for: More than 2 years. “The IP address not accurate and in lots of cases you will "land" on the wrong countr, big bummer for testing.“ November 12, 2021 Wale A EditorInternet, 2 - 10 employeesUsed the software for: More than 2 years. “The product checked this box easily.“ June 15, 2022 GA Gede Ananda A Chief Executive OfficerApparel & Fashion, 2 - 10 employeesUsed the software for: 1-2 years. “Has some "bad" server, server jump without any notification, sometimes connecting to the server taking ages and can a little bit pricy compared to another VPN with the same features“ August 12, 2020 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Wale A. Editor Internet Used the software for: 2+ years ### "A VPN with good value for money" June 15, 2022 5.0 My main purpose for using a VPN is to stay anonymous and access geo-restricted content; HMA solves this. Pros I initially went with HMA because I was looking for a VPN with a huge number of servers in several countries. The product checked this box easily. Apart from this, the setup is quite simple. Cons On one or two occasions, I noticed that some server locations as shown in the software were actually different from what IP checkers reported. Some of the IP addresses are also blacklisted, but this is a general problem with most VPNs. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Although OpenVPN is free, you still have the responsibility of finding your own servers. HMA has several ready-to-use servers and eliminates this problem. Review Source VR Verified Reviewer Webmaster Information Technology and Services Used the software for: 6-12 months ### "Easy to use but not flawless" July 7, 2020 4.0 The application was used for QA testing of various applications, mimicking the real location and testing the functionality of VPN detection. As a paid tool, compared to other similar applications and free alternatives it is still an affordable option for professional or hobby QA testers even with low budget. Pros Easy to use and select target GEO with the dedicated app. Minimal setup is required, everything is self-explanatory Cons Often refused to connect or just jumped to another server without notification. Found a little bit expensive compared to the competition. Detected that real IP address leaks in certain situations. Switched from [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) Looked for easy to use, professional tool with advanced functionality Review Source Lawrent M. owner Education Management Used the software for: I used a free trial ### "more server locations than any other provider on the market today... but what about privacy?" December 4, 2022 3.0 While there’s no doubt that HMA has its fair share of drawbacks, it is still one of the most reliable VPNs on the market. We were looking for a VPN that reliably unblocked content from US Netflix and BBC iPlayer. The HMA app is easy-to-use and has all the features we need to protect your privacy while browsing online. However, as we wanted more advanced features or support for other platforms we considered another provider. Pros Works with US Netflix and BBC i-Player. HMA is one of the few VPNs that allows you to stream American Netflix from anywhere in the world, as well as BBC iPlayer from wherever you are located.Has the largest number of VPN server locations. With over 700 servers in over 70 countries, HMA has more options than any other VPN provider when choosing a server location for your connection. This means fewer dropped connections and faster performance when downloading files or streaming media content like movies and TV shows online.Very fast download speeds. When using an HMA server, I was able to get download speed averages between 20 Mbps (megabits per second) and 50 Mbps on my home connection while connected through a UK-based server location. HMA offers a variety of easy-to-use and well-designed apps for different platforms. These include macOS, Windows, Linux, Android and iOS devices. Cons 1\. In the past, HMA has been known to hand over user data to authorities.2. The kill switch can fail at times.3. There is no Firestick app or Smart DNS tool.4. It's based in the UK (FVEY jurisdiction). Review Source Jeramy C. Psychology and Technology Instructor Higher Education Used the software for: 1-2 years ### "The name says it all" December 21, 2018 5.0 Overall, I love this tool. In looking for a VPN, I could not help but note the name... it is pretty much what I want to use a VPN for when I am working remotely. I travel a lot and work online, so I need to be able to access company networks and want to ensure that I am safe personally and professionally. HMA has been easy to use and the one issue I had was resolved in short order with an email. I have been a user for about a year and have another year on my subscription, and I anticipate renewing when my subscription is up. Pros Very easy to use and has apps and software fo all platforms. Setup takes just a couple of minutes, and the tool will turn on when needed and remain off when not. HMA has been very stable and reliable, and I enjoy being able to work from any site remotely without the worry of wondering how is accessing my system or seeing my work projects. Cons The one challenge that I have is in regard to the iPhone and Mac software; may be a challenge on all. When accessing the internet in some public locations, such as Starbucks, you must first select the network then agree to the terms to use the wifi. The challenge is that HMA detects and turns on, and then the connection fails a causes some issues in connecting. I have learned that when I access one of these networks, I have to dosconnect from HMA, agree to the terms, then turn on HMA. The same issue occurs on my iPhone, and may happen more often as I access dofferent networks throughout the week. While I have come to know how to resolve, it can be annoying sometimes with delays in access and having to occasionally restart. Review Source Response from Privax December 13, 2019 Hello, Thank you for your input. Please allow us to explain that the issue with public wi-fis, such as cafes, Universities, Libereies, etc.. is not on the VPN end (not just our VPN but in general) . The thing is that their SYS admins block VPN technology, and there is no much that could be done on our end. If you would like to know more about this, please contact us here https://goo.gl/JUYit9 we'll be glad to answer your queries. Opeyemi O. English Teacher Internet Used the software for: 2+ years ### "Hidemyass review" December 6, 2018 4.0 Pros Privacy; this is a bit tricky as from my perspective, this part of the vpn is both an advantage and a disadvantage depending on where you are coming from. The intetnet privacy collects some sort of information that will be detailed in the cons but the good thing is, they never track your usage and the websites you visit and that is some sort of privacy you paid for. Speed; depending on whether ypu are using the service on a smartphone or a personal computer, there's never that slugiish feeling that comes with using free vpn trials, your internet connection is as swift as ever, only that now you're shielded from every prying eyes that's interested in what you do on the internet. Simplicity; hma's ease of use can be compared to no other as just about anyone can get around the interface to get to their various needs. Vastness; hma deserves all the accolades when it comes to the available servers presented to you to choose from, there's a lot of vpns out there with promises of a wide selection of servers when you upgrade to their subscription based service, at the end of the day, what you get is not usually what you paid for. Cons Pricing; in all sincerity, to some class of people, the pricing of their services is fair but to others, it's not so fair as there are other alternatives with cheaper subscription fee, the company will do better for themselves to review the pricings. Extended options; there's little to no provision for power users who use vpns for more thsn bypassing restrictions on multimedia websites, some of us use vpn for accessing our funds on online payment systems who are strict on how you access your account, a slight change in your ip address can ruin years of hardwork as cash of many has been stranded cause of this oversight PC user interface; the ux team must be headed by someone who is as lazy as lazy can get as he somehow maneuvered his way to port the smartphone interface on personal computers and it is an eye sore. Privacy; with hma you don't have all the privacy you paid for as some information that might make you uncomfortable is being collected as you surf the net Review Source Response from Privax December 13, 2019 Hello, Thank you very much for your detailed feedback. We have shared it with our developers. We will use your suggestion to improve our service. Iyanu V. Founder Information Technology and Services Used the software for: 2+ years ### "Fast & Good VPN but can also be deceptional" November 7, 2018 3.0 Pros HMA has plenty of IPs available for almost all countries in the World and keeps no logs of any of them, it is totally secure and very fast. It has all the feature a standard VPN should have including kill switch, Cross-Platform Support, one-click connect and disconnect, and so on. Cons Only a few locations in the USA, Canada, and the UK work perfectly, selecting a city in the USA might end up with you having the IP of Czech Republic and this is the same with some of the P2P enabled locations. It is best to verify the IP and Country for each location so as to be sure. Review Source Response from Privax December 13, 2019 Thank you for your feedback. When it comes to locations, we tend to have at least one server in every state. We're known to have more server locations than any other provider. If you need some specific location, please wire here https://goo.gl/JUYit9, we'll pass your feedback to our networking team. As for Czech Republic issue, it has been mostly resolved by now. Monday A. Freelancer Writing and Editing Used the software for: 2+ years ### "One of the best VPN I have used " November 26, 2018 4.0 HideMyAss is good and for business wise it will be one of the best because of multiple servers and one license can be used on multiple computers and mobile gadget. Pros HideMyAss is one of the best VPN I have used and really efficient because of the several and multiple servers the have. They have over 10,000 servers and that gives me the choice to select any server location that I wish to use. It is equally cheap compared to other VPN services. I will recommend this VPN service to any person who is looking for a cheap VPN service with multiple location and their customer service is very fast and efficient and always respond to any inquiries. Cons HideMyAss is good but I discovered that some of their servers are not really good. It is either they are blacklisted or their DNS will be showing that of your country which you resides and that is not suppose to be so. Unless you contact their customer care before they will fix it. They should try and check on their servers before they give it out to the public for use. Review Source Response from Privax December 13, 2019 Thank you for your comment, we're happy to know you are content with our service, your satisfaction is our top-most priority. When it comes to DNS issue that you describe, we'd be glad to help you with it, just contact us here please https://goo.gl/JUYit9 we'll do all we can to resolve the issue. Desmond N. Document Controller Internet Used the software for: 2+ years ### "HMA is fast and secure" August 20, 2018 4.0 My overall experience with HMA has been good especially in the diversity of its VPN server network. Pros HMA is very fast and secure and I can say that HideMyAss is about the best VPN out there. It is cost effective compared to a lot of VPN software and services out there. It has servers in almost all the countries of the world and I find this very convenient for my work and its servers are fast. The fact that it has several server options for every country makes it even more attractive. The setup is also easy and seamless. You can use it on different types of devices too. It also has secure OPenVPN encryption and no ip leaks. Cons The Windows client interface may be a little confusing for new users especially in selecting servers. I hated that HMA does nt have IPv6 protection and support sometimes cannot answer more technical questions. Review Source Hasan Md R. Managing Director Business Supplies and Equipment Used the software for: 1-2 years ### "HMA - One of the best VPNs " August 7, 2021 5.0 I do use HMA for having uninterrupted internet connection with more security features. As a business, we need to deal with confidential data and HMA serves to keep the data safe. Pros HMA VPN is quite easy to use and highly affordable to everyone. The security, access control and stability of the connection are the most prominent features of HMA. Usability in computer and handset ensures value for money. Cons This software doesn't have any improvement areas as it serves my purpose very successfully. Review Source Okikiola B. Business Owner Information Technology and Services Used the software for: 2+ years ### "For good connection and anonymous surfing" April 12, 2019 5.0 I was able to bypass some country restrictions. Pros I purchased a subscription for 1 year and i've been enjoying it so far. I can connect up to 5 devices at once. I love this specially because they provide server in all states in USA. They have a fast live customer chat too. Cons I believe their fee is a bit high. I was able to purchase mine because i was given a promo code. Also, this VPN connects wronglt to another location sometimes. I may choose to connect to New York but HMA will give me CZECH REPUBLIC IP Address. They should work more on this. Review Source Response from Privax December 13, 2019 Hello, Thank you for your rate. Please allow us to explain that the price is as it is because maintaining our number of servers, and other qualities require costs. When it comes to the Cz issue you describe, please feel free to contact us here https://goo.gl/JUYit9, we'd be glad to help you TS Tara S. owner Retail Used the software for: 2+ years ### "Excellent VPN for the price" October 5, 2018 5.0 Pros price, functionality, ease of use, user interface and customer service. Masks your internet signatures really well Cons auto renewal, there is free VPN's out there that save you money Review Source Response from Privax December 13, 2019 Hello, Thank you for your review. It is a great compliment to us! Feel free to check out our newest version that has new features. Should you need any help, feel free to contact us here https://goo.gl/JUYit9 we'll be glad to assist you. VR Verified Reviewer Concierge Program Manager Internet Used the software for: 2+ years ### "Great product, does its job well" April 26, 2019 5.0 Slightly confusing interface, but very functional and useful. Everyone should have a good VPN! Pros This is one of the most functional VPNs I've found. It does it's job well, and offers a few nice features like being able to pick a very wide variety of locations and access it easily from the menu bar at the top of the computer. Good value for the service! Cons The interface is confusing when you first start, but once you learn the processes it's easily repeatable. Review Source Response from Privax December 13, 2019 Hello, Thank you for your review. We have good news, as we have released new version with better interface. Feel free to contract us for more info! VR Verified Reviewer Debt Product Manager Financial Services Used the software for: Less than 6 months ### "one of the securest and fastest VPN on the market" April 22, 2020 5.0 We came from having some security problems with other VPN providers and HideMyAss solved them all. Pros For work, we need different VPN running at the same time, and after using lots of different providers, HideMyAss has become our go-to. It is fast, reliable, secure, user friendly and very easy to install Cons Pricing is not very competitive, but giving that it is one of the best VPNs of the market, it is way worth it. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Security Review Source Response from Privax May 12, 2020 Hello, Thank you very much for such a great review! Providing a secure internet traffic for you and keeping you safe online is what we strive for, so we really appreciate your words and it feels great to have solved issues you had with other providers. Hope you'll keep enjoying HMA, as we're happy to have you as our customer :) Raul V. Presidente Music Used the software for: 6-12 months ### "Recommendaded" August 15, 2018 4.0 Its a good service and very safe but I used it for a short time and preferred to use a cheaper one and I can connect more devices. Pros In general is a very good service, has many servers and the connection is fast, reliable and without problems. It is also very easy to upload heavy files. Cons It can connect to 2 devices simultaneously, it does not have a free version and analyzing its price with other VPN's is more expansive, also takes time to configure and install it. Review Source CT Caleb T. Wireless Consultant Wireless Used the software for: 2+ years ### "Decent VPN for whatever your needs may be." March 27, 2018 4.0 Pros Definitely good for remaining anonymous on the web from snooping eyes. It also can help you get around blocked websites blocked by many orgabizations. Always connects and not many issues. Cons I use The free version, which you don't get to choose your server. You usually get a foreign one which can mess with search results. If you're on a paid an you do get to choose US locations, which are faster and localized. Guess it comes down to whether youbwanna pay or not. Review Source Rune E. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "VPN, with a good price" May 12, 2020 4.0 I have used it for a little under six months just recently. It worked as it should and allowed me to use VPN functions like surfing from another IP. I am in Norway, but I could surf like I was in USA. Highly recommend it. Pros I like that HMA is a working tech without much hazzle. I set it up for a project and it was a little back and forth during installation but after that it simply worked. Cons The pop ups are annoying, that is that. When you have a software, you want it to take the least out of your business computers resources, and also not be annoying, right... So when you have a pop-up it is disturbing for your work, but it also takes a bit of power from your system, not a whole lot. But it is un-needed. Review Source FM Francisco M. Associate Venture Capital & Private Equity Used the software for: 6-12 months ### "Works as promised and the multiple account plan is quite convenient" September 1, 2022 5.0 It has been good, the app is stable and it works as intended. Pros It's super easy to use, the kill switch works perfectly, and it's very easy to choose and change location. It's very fast to connect to the servers. Cons Sometimes it connects to the location you want through a server somewhere else, and it can cause problems with the location tracking of some sites. If this happens it's very easy to connect directly by forcing the location. Review Source SA Sirma A. Customer Sales Representative Financial Services Used the software for: 2+ years ### "Easy ,good VPN provider " September 23, 2018 5.0 Pros I like that HideMyAss makes my web browsing for both work and personal stuff more secure and fairly anonymous .They do the job they set out to do . Cons The pricing range should be reevaluated if they want to remain competitive . Review Source Response from Privax December 13, 2019 Thank you for your input. We have discounts from time to time, as we had on Cyber week. We hope to have them soon for Holidays. RZ Ryan Z. President Internet Used the software for: 1-2 years ### "HideMyAss is a good solution for a VPN" July 13, 2020 4.0 Easy and fast, I would recommend to anyone looking for online anonymity Pros Simple and well known and easy to use. Up and running fast and simple set up. There are several options out there, but HideMyAss gets the job done Cons sometimes the interface lags, but nothing really sticks out as something I like least about it. Works well for what it is Review Source MS Moh S. Digital Marketing Writing and Editing Used the software for: Less than 6 months ### "Best To Select Location " January 21, 2023 5.0 Pros With the help of HMA VPN I can use exact location of any country and even of it's location what I want.Moreover refresh IP option in HMA is amazing it helps to keep change the IP. Cons I don't have anything that I least like about HMA Review Source DS Daniel S. Student Used the software for: ### "Easy to use, but not reliable" March 29, 2018 4.0 Pros This VPN software gets the task done easily and is pretty easy to setup. The learning curve of use is low. Cons Sometimes this VPN would not work correctly or my connection would become slow. I do not trust this software as much as other VPNs. Review Source RK Ryan K. Software Engineer Used the software for: 6-12 months ### "Effective VPN but better VPN's are out there" June 14, 2018 3.0 Pros Servers are globally diversified which is great; purpose-based server selection which is great; friendly user-interface; good speed! Cons This VPN is overly reliant on virtual servers, which is disturbing; also logs more user info than most VPN's; expensive VPN; lacks certain advanced VPN features Review Source VR Verified Reviewer Project Manager Management Consulting Used the software for: 2+ years ### "Essential when you are in countries like KSA" June 22, 2023 5.0 Just brilliant; even FaceTime worked with HMA, so that I could keep in touch with my small children at home while I was in KSA Pros How easy you could get access to the software, easiness of use and of course the fact that it gave me access to company applications from KSA. Cons Nothing, it’s a great product that I can highly recommend to other that are traveling extensively in the Middle East. Review Source VR Verified Reviewer Product Manager Gambling & Casinos Used the software for: 2+ years ### "Good VPN Service" February 4, 2019 4.0 It is a relatively good product - been on the market for a number of years which adds credibility and trust. However since this didn't work 100% of the time I stopped using the service. Pros You're able to select from 280 locations in terms of IP to use. This gives enough flexibility and ability to access almost any website on the internet. Cons The service still doesn't work with all platforms online, so I wouldn't say this is the only service you need to watch "anything" online. Review Source Response from Privax December 13, 2019 Thank you for your rate, we're glad that you are mostly happy with our service. When it comes to streaming, although VPN is a completely legitimate way to virtually change your IP address, many online services are trying to fight this workaround for their restrictions. Douglas C. Creator, Author, Owner Internet Used the software for: 2+ years ### "Stay Hidden in Plain Sight!" June 10, 2020 5.0 HideMyAss allows me to anonymously surf the World Wide Web with the confidence of knowing that I am not being tracked and pursued by hackers or even advertisers looking to know my location. Pros You can surf the web with total anonymity and confidence that you're not be tracked and pursued with every click of the mouse. Cons During my use of HideMyAss I have found nothing to dislike about this product or that I believe needs improvement. Review Source Similar Products Featured ## Related categories [VPN](https://www.capterra.com/vpn-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Encryption](https://www.capterra.com/encryption-software/)