Who Uses This Software?

Scaling Companies: both SMEs and Startups


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Comtravo
  • www.comtravo.com
  • Founded 2015
  • Germany

About Comtravo

Comtravo simplifies the booking of business travel: With a single message, a complete journey can be booked quickly and conveniently. The software translates the request through 'NLP' into structured data and then delivers the best options using AI approaches. The customer can book his favourite travel option with one click. Thanks to the innovative technology, offers can be designed quickly but equally individually. Comtravos travel experts can fully focus on the more complex requests.


Comtravo Features

  • Approval Workflow
  • Expense Reporting
  • Mobile Access
  • Policy Management
  • Profile Management
  • Reminders
  • Restriction Management
  • Travel Booking
  • Travel Planning

Comtravo Reviews Recently Reviewed!


Easy travel booking

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Comtravo offers an easy way of booking business travels.

The travel agents also react quickly in case of unforseen events during the travel, e.g. flight cancellation.

Cons: If you get an offer with more than two options the overview gets a bit too long, so that you always have to scroll if you want to compare offer #1 with #3 or #4.

Overall: We use Comtravo for all travel bookings.

In case of rebooking or any issues with the planned itinerary, it saves a lot of time that Comtravo takes care about the communication with the airline / train company / hotel.

Also, it is very comfortable to get one collected invoice at the end of the month that includes all types of travel bookings (flights, train rides, hotels, rental cars). It ist also possible to sort bookings by cost centers.

Not very helpful

Sep 06, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: Apparently it makes it easier for our Finance administrators and office manager

Cons: Where to start - if you have a booking service you expect it to do the work FOR you but in most cases I still have to find a hotel that I like on booking.com and have to tell Comtravo which one to book. Sometimes Comtravo does not even get the booking.com rate. Sometimes Comtravo forgets to apply the corporate rate. Comtravo is not able to guarantee a rate - very often teh rate quoted has to be booked there and then but if you wait a few hours or even a day because you have to confirm other elements of your trip or have to coordinate with other people the rate is gone. Comtravo is not able to save your special requests - even if they are always the same and completely standard (like having a "quiet room").

Overall: Really useless and extra work for myself but apparently it makes things easier in administration...

Frictionless convenience for all things related to travel.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Outstanding support, very strong / fast development of the product, new platform for travel managers in-house

Cons: Only for business customers, I would like to use it privately. This means I need to jump through hoops to make this possible,.

Overall: It frees up significant time both from our back office as well as managers.

Definitely made life easier, but a lot of competitions out there

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like how easy it was for me to just email Comtravo all my criteria and they do the job for me saving me a lot of time searching for the best hotel / flight options.

Cons: Sometimes I will find a cheaper option myself just by googling and makes me feel like I've been ripped off.

Overall: Comtravo definitely makes my life easier when it comes to booking hotels and flights for my business trips, and the ease of organizing all invoices in a single place made it more credible and quicker for my company to approve the expenses.

Flexibel, Easy, Fast

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick Feedback and ease of use.

Answer also when i ask them again things are very quick and precise and it is just as easy as it could be.

Cons: That i need always to click multiple times on "book option" from mail.

Better would it be per journey an overview page where i can select what i want and click one time book this.

Otherwise for a multiple journey it is a multiple back and forth between mails and options.

Use Comtravo for business trip planning

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can request travel options by just sending an email with rough details of my trip, get those options by email and select what I prefer in a couple of clicks, since my payment data, passport details etc. are saved already.

Cons: Don't have any particular grudges with it.

Capterra-loader

Comtravo for BSAA Finland

Sep 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use from sending the request to booking and going forward with confirming the reservation

Cons: Sometimes the flights / bookings we need to do are not easy to find and to make sure that the correct flight will be suggested, it might require work to spell out the correct flight and departure times

Very minor inconvenience

Overall: We are spending A LOT less time on planning flights and making sure everyone has a reservation - both for travel and accommodations. That has freed time for us to concentrate on out own core business.

good concept, easy to use, but price not optimal

Sep 07, 2018
2/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: easy access, friendly staffs, intuitive to use

Cons: you find much better prices and deals on booking.com, kayak, etc - so prices are not reliable through your agents

One of the best customer service i've encountered

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Quickly helping you with finding the right flight, even on a short notice

- Not doing mistakes when it comes to the flight being booked: luggage, seats, etc.

- 24/7 support

Cons: A chatbot might be a good idea, instead of the current emailing communication, but that's not a must, just an optimization idea

Convenient And quick Service

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to operate and receive prompt response from travel agents

Cons: Inability to get all options laid out when making decision

Overall: I'm not entirely sure whether this inquiry is about some specific software or Comtravo's service (agents) - I have only used the latter

Agile software with human touch

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of management, Simple user interface, Flexibility to be in control of things and manage changes on the go, ~24hrs availability

Cons: More customized and localized options can be offered

Capterra-loader

Makes business travels easy

Sep 06, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Great customer service, takes care of my free text requests in no time at any time.

Cons: would be better to have a direct interface and not doing that via mail and confirmations

Overall: Very convenient

Capterra-loader

It made my life so much easier. With only 1 email all is done. No more comparing offers etc.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The human touch of it. The fact that it is not intangible. Customer support is amazing and always on point.

Cons: It would be great if my personal travel preferences could be learned by the software in a different way. An integration with other travel or even social media platforms could maybe be helpful for that.

Travel-Booking

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple and easy to use. Good choice for booking possibilities

Cons: All good. I used that company quite often in past and the only thing i dont like is that you have sometimes to contact them via email to approve the booking

Overall: I booked several flights/hotels on that platform and was very happy so far.

The easiest way to organize the business traveling

Jul 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The booking process is super easy and if there are any problems, the support is very fast and friendly.

Cons: Currently, almost all features are great, so I have nothing to complain about. Once there were short server problems but that was fixed quickly by the tech team.

Amazing tool - it helps to save money and time!

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of use. Booking business travel used to be a hussle! now its just a chat away. I can highly recommend.

Cons: That I haven´t found it earlier!!! The time wasted manually booking travels has been horrible an just a waste.

Comtravo is about ease in booking

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Leaving complicated travel booking websites behind. Rather using a simple email / chat based interface.

Cons: The chat based interface can sometimes be limitting. More additional web interfaces would helpful.