Who Uses This Software?

Small & medium businesses, individual users with no managed or standardized business travel or expense reporting tool


Average Ratings

10 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    TravelBank is entirely free to use, with a nominal fee per reimbursement.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Travelator
  • travelbank.com/
  • Founded 2015
  • United States

About TravelBank

As seen in "New Apps We Love," "Best Business Apps," and "Best of Business Travel" on the App Store, TravelBank is a smarter way to book business travel, track expenses, and earn rewards. With TravelBank, you can submit an expense report in minutes, or budget an upcoming business trip and earn rewards when you beat your budget. It's 100% free to use, and it only takes minutes to get started.


TravelBank Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management
  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations
  • Approval Workflow
  • Expense Reporting
  • Mobile Access
  • Policy Management
  • Profile Management
  • Reminders
  • Restriction Management
  • Travel Booking
  • Travel Planning

TravelBank Reviews Recently Reviewed!


Great tool for tracking expenses and generating reports.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily captures and processes receipts submitted through both the internal camera and e-mails. Generates beautiful expense reports that can easily be submitted for reimbursal. I no longer need to keep paper receipts. Easily able to move between the iOS app and the web application.

Overall: Expense tracking and receipt management are the two biggest benefits.

My first choice travel app

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its easy to use and free. Furthermore the service is great and I can additionally use it as a desktop version.

I love using travel bank for business travel. It's an easy and incentivizing way to keep expenses.

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use. I love the user experience and the fact that it opens right up to the camera, so you can easily take a picture of a receipt.

Cons: I wish I could get the money back that I saved rather than just in incentives :) That would incentivize me even more!

Overall very good. Wish it had more functionality for selecting flights at different times.

Mar 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The rewards are the best thing about it. I think it is great that it rewards people and companies for using money wisely.

Cons: At times, when selecting a flight, it doesn't provide the time and options I need. I wish it would offer more rewards for lesser desired flights.

fast and easy to use

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is extremely easy to add expenses on the go. Takes a minute or two to add an expense and file a report.

Cons: I mostly expense Uber/Lyft rides - it would be nice if the receipts automatically uploaded so I wouldn't have to screenshot each one. Or some kind of partnership with Uber/Lyft so that there is an option to automatically expense a particular trip within the Uber/Lyft app while the ride is being ordered.

Overall: Makes it quick and easy to file expenses

Vendor Response

by Travelator on March 09, 2018

Hi Brendan, thanks for the review! One way to make expensing rideshares more easily is to simply forward the email receipts to us, and we'll automatically generate expenses for you: https://support.travelbank.com/getting-started-with-expenses/for-employees/forwarding-email-receipts With Uber, you can even use the instructions for "From your Personal Email Account" to set "email+domain@receipts.travelbank.com" as your "Work" email address in the Uber app, and those receipts will get forwarded automatically! Please don't hesitate to let us know any other questions or feedback you may have.

Super helpful app for managing travel and expenses!

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Powerful mobile app makes it easy to take photos and record expenses, like that you can set up rewards for booking travel, can even hook up with your bank account

Cons: There aren't that many detractors that I can think of for why to use this application, a lot of it comes down to your preference on the user interface. As an admin the reporting can be a little hard to find for the first time but is otherwise very user friendly

Capterra-loader

Quick but sometimes confusing

Mar 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Its an easy way to get reimbursed. I know that once I submit a charge, it will seamlessly be taken care of on the back end

Cons: Sometimes the expense report vs individual charges gets confusing. I'll create a charge but cannot figure out how to put it in an expense report to submit it or how to submit it without using a whole report (I don't have many expenses so I am often only submitting one charge)

Vendor Response

by Travelator on March 09, 2018

Thanks for the review Niara! You can submit expenses directly from the main "Expenses" screen by tapping "Submit" in the top-right on mobile, or clicking the 3-dot menu in the top-right on desktop; this will directly generate a report named "General Expenses" and submit it to your manager, and works great if you just have a few expenses each month. To assign expenses to a report, all you have to do is create a new report first from the "Reports" section of the menu. You can then create expenses directly from the new report you've just created. Also, each time you create a new expense from the main "Expenses" screen you can choose to assign it to any open Report. Hope that helps and let us know any time you have further questions or feedback!

Awesome travel budgeting and rewards!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's awesome to have an application where you can budget travel expenses and then get rewarded for saving! Very cool concept and the user experience is done very well!

Cons: It could be cool to have more types of rewards to use the points on. There is a good selection today but looking forward to more in the future.

Capterra-loader

Awesome modern app that's easy to setup!

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple travel bookings and budgeting in a clean, clutter-free interface. All enterprise software should be like this.

Ranked #1 in Apple's "Business Apps We Love"

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A modern, all-in-one business travel & expense app, focused on a delightful customer experience for the new generation of business users.