Best For

Any organization or individual without a managed or standardized business travel or expense reporting tool, or those looking for an improvement to their current solution!

Product Details

As seen in "New Apps We Love," "Best Business Apps," and "Best of Business Travel" on the App Store, TravelBank is a smarter way to book business travel, track expenses, and earn rewards. With TravelBank, you can submit an expense report in minutes, or budget an upcoming business trip and earn rewards when you beat your budget. It's 100% free to use, and it only takes minutes to get started.

Contact Details

Travelator

https://travelbank.com/

Founded in 2015

Located in United States

TravelBank Pricing Overview

There is a free version of TravelBank.TravelBank does offer a free trial.See additional pricing details for TravelBank below.

Automate your expenses
Earn when you save
One tap expense reports
Rewards you want

Starting Price

  • Not provided by vendor
  • TravelBank is free to use, with a nominal fee per booking or reimbursement.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

TravelBank Features

Central Reservation System
Client Management
Dynamic Content
Flight Booking
GDS/OTA Integration
Itinerary Creation
Payment Processing
Quotes/Estimates
Approval Process Control
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time & Expense Tracking
Workflow Management
Activity Tracking
Billing & Invoicing
Expense Tracking
Project Tracking
Reimbursement Management
Time Tracking
Time Tracking by Client
Time Tracking by Project
Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning

TravelBank Reviews

Showing 5 of 86 reviews
Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.7/5
Kandi P.
Office, Perks and Events Manager
Marketing and Advertising, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 17, 2019

“Travel Made Easier at Clearlink”

OverallAs a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel. After demoing multiple platforms, Clearlink found TravelBank to be the ideal fit for our growing organization. Not only did TravelBank work heavily with us to refine our existing travel policy, their team is readily available for any questions that arise.
ProsThe TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy.
ConsWhile not necessarily a con, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they're positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform in an industry that hasn't seen much change or innovation to travel, we're excited to see the enhancements that are being made by TravelBank. As we continue to grow in headcount, the reporting capabilities could be increased to support our needs and provide deeper visibility into employee travel. Being able to integrate with an HRIS to remove the manual process of adding/deactivating users would be a nice addition.
Reviewer Source 
Source: Capterra
April 17, 2019
Amulya S.
Regional Director
Hospitality, 501-1000 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 14, 2019

“Amazing App for an amazing Price (free)”

OverallOne word - "Amazing"
ProsThe ease and simplicity of the product is wonderful. The best part is that you can pull it up on the laptop and finish anything you started on your phone. The Customer service is impeccable. I don't know how you maintain that level of service with a free app. This is a great app and making it free to use, is wonderful. The developer has done a marvelous job.
ConsHonestly there are no Cons considering its free. I would though, definitely suggest some wishful items that can probably make this app extraordinary. 1. Have OCR recognition to catch receipts details. 2. Give user a full access to change anything in their profile, like Company name, company setup and other items. 3. Allow to change/add logo for the reports, with ability to extract as CSV file. Once again I am not classifying these as cons, but suggestions to build on current platform and make it truly an exceptional app.

Vendor Response

By Travelator on March 19, 2019
Wow what an awesome review! We're blushing. Glad you find it so easy to use and appreciate the customer service. We actually do employ OCR for receipt scanning and are working on updating the employee profile customization. Great suggestions!
Reviewer Source 
Source: Capterra
March 14, 2019
Matthew M.
VP of Commercial Programs
Airlines/Aviation, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2019

“Easy expense reporting”

OverallThis app has saved me countless hours through its intuitive setup
ProsLove that it scans the receipt pic for as much info as possible. Also love that TB will send report straight to accounting or cfo
ConsWould like a little more control and the ability to add multiple expenses under one title. Also to change the expense report name
Reviewer Source 
Source: Capterra
July 26, 2019
Steve P.
Customer Success Engineer
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
3/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
February 22, 2019

“Why TravelBank sucks”

ProsThe chat feature is okay. Representatives will respond fairly quickly.
ConsWhen booking my flight to Bahrain, the following happened: 1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain 2. They didn't add my frequent flyer number to the reservation as I had requested 3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation. 4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve. 5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.

Vendor Response

By Travelator on February 27, 2019
Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions!
Reviewer Source 
Source: Capterra
February 22, 2019
Rodline S.
Staff Accountant
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 22, 2019

“Pure Genius and Ease!”

Overallmy overall experience is great so far! I have a great rep.
ProsI like that the software is very easy to use.
ConsI don't believe i have the option to create a different expense besides General Expense.
Reviewer Source 
Source: Capterra
July 22, 2019