--- title: "TravelBank Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TravelBank the right Expense Report solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/170784/TravelBank/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- TravelBank 4.7 (254) [View alternatives](https://www.capterra.com/p/170784/TravelBank/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of TravelBank Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews JM Jazzmen M Home health AidHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “I love that it’s a bank I can use online and at different ATMS but it’s usual for when I need to send family money.“ June 28, 2026 PA Paola A Accounting AssistantEntertainment, 501 - 1,000 employeesUsed the software for: More than 2 years. “Other times some expenses that were on our credit card statement would not populate in Travel Bank so we needed to add the expense manually.“ April 3, 2026 Kilmer M Senior Director of AdvertisingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “TravelBank provides a comprehensive platform combining travel booking, budget oversight, and expense reporting.“ April 9, 2025 JL Jason L Regional Sales ManagerTelecommunications, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes I know the name of a hotel and I search for it exactly and it still doesn't find what I am looking for and I have to go through a ton of search results.“ January 18, 2024 SA Stephen A Truck SalesRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “I have used other products and travel bank makes it easy for me to track my daily milage and expenses.“ March 10, 2026 CM Christian M FreelanceAirlines/Aviation, 2 - 10 employeesUsed the software for: I used a free trial. “Price is expensive ,i wish them to reduce it“ December 2, 2024 Arunmurugan S Senior Project ManagerPharmaceuticals, 10,001+ employeesUsed the software for: Less than 6 months. “It also connects well with the company card so most transactions show up automatically which is nice.“ February 3, 2026 RD Rami D ControllerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years. “If integration fails, we don't receive a notification.“ January 26, 2024 ## Showing most helpful reviews Showing 1-25 of 254 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Self Used the software for: Less than 1 year ### "Travelbank is awesome" July 14, 2026 5.0 My overall experience with travel bank was great. Pros Value for money report generation Billing and payments Learning curve Security Booking User interface Cons There was nothing that I didn't like about travel bank. Review Source R Reviewer Home health Aid Used the software for: 1-3 years ### "Ching money" July 1, 2026 5.0 Pros I love that it’s a bank I can use online and at different ATMS but it’s usual for when I need to send family money. Cons I least like that I can’t find it when trying to connect it to different apps to add money on the account Review Source R Reviewer Senior Accountant Used the software for: 1-3 years ### "Love this Product!" June 11, 2026 4.0 Easy to use and allow or remove other's access based on employment status. I have completed a training manual for co-workers with multiple screen-shots. Pros Ease of use, everything is in one place, and keeps month-end running smoothly. The chat feature is also very helpful. Cons Does not directly tie to NetSuite. I am not sure if it is able to sync to other accounting software. Review Source SR Scott R. Payroll Specialist Used the software for: 1-3 years ### "Travel Bank Review" April 16, 2026 4.0 Overall its the best system to use for travel bookings and keeping track of all expanditures and it's help if needed Pros It is very useful for making travel arrangements and to keep track of all travel expenses for year end reporting Cons Sometimes the system can be slow at times when we needed to process things very quicky and in a timely manner Review Source R Reviewer Accounting Assistant Used the software for: 3-5 years ### "Useful and Convenient" April 6, 2026 5.0 Using TravelBank has worked out for us very well. There's not much to complain. It provided all that we needed. I know there was an option to use it to book travel, but we never used it just because that wasn't the intent use when we purchased this program. So knowing that was an option was good to have in case we did ever need it. Pros I like how easy it is to use. Its very user friendly and love that we can manage all of our company credit card expenses under one format. Being able to view the expenses of others where they can provide all of the information we need in order to process our books is great and convenient. Cons There have been times when downloading an expense report would not download correctly. It would only download the report but not the receipts that were attached to each expense which was important for us to have on file. Other times some expenses that were on our credit card statement would not populate in Travel Bank so we needed to add the expense manually. Review Source Kathy R. Administrative Assistant Used the software for: 3-5 years ### "Quick Expense Reports Without the Headache" March 16, 2026 5.0 Travel bank has saved me so much time. It used to take me a full day to do all the expense reports using credit card statements. Definitely saves time & therefore, money. Pros Expense reports are so much easier than matching receipts to credit card statements. It was very easy to learn. I am able to easily switch between accounts. It is also much easier submitting mileage expenses. Cons When I am working as a delegate for my boss & I have an expense that has to be split by several locations, my session times out too quickly & it does not save the work I already did. I have to log out several times to get all the splits done. Review Source R Reviewer Truck Sales Used the software for: Less than 1 year ### "Great simple software with a high level support " March 12, 2026 5.0 I have used other products and travel bank makes it easy for me to track my daily milage and expenses. Pros The ease of use, getting around, contacting support is all very seamless. Submitting your reports are very stream line. Cons The page does not save you history of travel address. When you place the same address over and over it does not save. Review Source R Reviewer Manager of Operational Effectiveness and Store Development Used the software for: 1-3 years ### "Great Expense Report Tool" February 25, 2026 5.0 Great, quick and easy to use. Choosing the correct GL code for expenses is quick and easy and AI helps pick the correct one also. Pros Ease of the app. to help with expense reports. The app helps get the pictures if the receipts in quickly. Cons How long it takes to get all transactions out of pending. With all the pending transactions piling up its hard to submit the final expense reports timely. Review Source VR Verified Reviewer Senior Project Manager Used the software for: Less than 1 year ### "Good app for work travel, not perfect but gets the job done" February 10, 2026 4.0 Overall my experience with TravelBank has been good. It does what it’s supposed to do and makes work travel and expenses easier to manage. It’s not perfect and takes a little time to get used to, but once you do it works fine. I’d say it’s a solid app for company travel and expense tracking. Pros What I liked most is that everything is in one place. I can book flights and hotels and also submit expenses without switching apps. The receipt upload is pretty easy and it saves time, espically for work travel. It also connects well with the company card so most transactions show up automatically which is nice. Cons The app can feel a little slow sometimes and not always very intuitive. A few things take extra clicks to find and it’s not super clear at first. Also the mobile app could be smoother, I had to refresh it a couple times for things to show up. Review Source Kilmer M. Senior Director of Advertising Used the software for: 3-5 years ### "Great travel and expense management platform" April 10, 2025 5.0 With TravelBank, we centralize travel booking and expense management into a single tool. We can book flights, hotels, and car rentals, and use corporate credit cards, both virtual and physical. The platform also allows us to create detailed expense reports tailored to our needs. Pros TravelBank provides a comprehensive platform combining travel booking, budget oversight, and expense reporting. Automating various travel and expense management tasks results in time optimization and cost savings. Cons I haven't found any downsides to using this platform. Review Source Stephanie W. Kids Director Used the software for: Less than 1 year ### "TravelBank Review" March 10, 2025 4.0 The website is user friendly and the process to submit expense reports is incredibly intuitive. Pros The ease of tracking and submitting expense reports and the intuition of the website to do so. Cons Having to wait to start an expense report until the charge is no longer pending. Review Source R Reviewer Program Director Used the software for: 1-3 years ### "Provided by company " January 19, 2024 3.0 it has been ok, it took getting used to but is is ok now Pros My system can set up everything for me and all i have to do is put information in. Cons when it calculates the mileage for my workers it goes down to the decimal and the state will not reimburse on the decimal but whole number. we lose money as a system when this occurs also TB is pulling all my expenses from one cost center and i have clearly put in that is another Review Source AG Ann G. Sr. Accountant Used the software for: Less than 1 year ### "Great all in one tool for expense and travel management" November 6, 2024 5.0 Pros Travelbank has helped us signficantly to streamline our T&E platform and travel platform all in one. It makes searching for flights and modifying flights also super easy. The customer service support is always available and quick to respond for assistance if any modifications are required. Cons Nothing in particular but I do wish that the reporting features could be more robust. Review Source Terry H. Learning success coach Used the software for: 1-3 years ### "Educators who travel" May 31, 2024 5.0 I really enjoy most attributes of the system. It’s probably the best travel/procurement option that I’ve experienced in my 24 years. Pros I really enjoyed the functionality for booking your flights, consistent notifications of changes to travel plans, and the support provided by our side official. Cons The approval for Perdiem, and other cost, could be complicated within our system. There is a variance of Waze you can select which category to meet your needs. That can become confusing for someone just utilizing the system. Also, on the home screen, when selecting which category to utilize, Please make the reimbursement items horizontal rather than vertical. This way, you won’t miss scrolling down for your additional options. Review Source R Reviewer Finance Director Used the software for: 1-3 years ### "Excellent receipt tracking " January 13, 2023 4.0 Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this company is growing and making continual improvements. Pros The mobile app makes uploading receipts a breeze…..open app, snap pic, go. For the 50 - 60 users in the field during the busy season this time saving app benefits both the user and management. Within the software, customization allowed for company specific coding which then produced the required report needed for import into the company’s accounting program. Cons The lack of automatic report integration into Quickbooks, via the Right Networks Remote Desktop, makes importing TB reports cumbersome. On line customer service needs improvement. 24/7 chat would be beneficial over an 8-5 Monday thru Friday service. Giving an automated chat response of ‘we’ll respond within a couple of hours’ does not bode well when time is critical. Review Source April A. Executive Administrative Assistant Used the software for: Less than 1 year ### "April's Travelbank Review" May 31, 2024 5.0 Pros Ease of use. ease of downloading reports & uploading receipts. Ease of implementation to start & I love that each expense is taken out of my bank individually. Cons Would like all admins to see pending expense reports & not limit them to the managers or approvers. Review Source R Reviewer Shop Manager Used the software for: Less than 1 year ### "Expense Report Generator" November 19, 2020 5.0 I emailed a question and had a response within a few hours. Pros First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software. Cons I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons Review Source R Reviewer VP OPERATIONS Used the software for: Less than 1 year ### "Saves a lot of time" January 18, 2023 4.0 We are glad we switched to this platform for expense report management. It's a struggle figuring out some of the features each month like running the report correctly to export into our accounting software. Pros it eliminates expenses reports on spreadsheets Cons support takes a while and is only available via chat Review Source R Reviewer SVP Used the software for: Less than 1 year ### "Founder Shield Travelbank new user" April 12, 2021 4.0 I am new user but it is very easy to use in terms of uploading the relevant info. Creating the reports, adding expenses, etc. is a little tricky, but I'm sure I'll get better at it as I use it more. I formerly used an Oracle product at my last company and this way easier to use. Pros upload photo receipt option is so easy. Also great that emailed receipts auto populate Cons expenses vs. reports and vice versa, adding one to the other, making sure you have the right named report, etc. is a little clunky. This could be streamlined. Review Source Amber M. Office Manager Used the software for: Less than 1 year ### "Go Travel Bank!!" January 20, 2025 4.0 My Travel bank experience so far has been a positive experience. Easily maneuverable access to customer service & technical support. English speaking representatives. No hicups as of yet thank goodness!! Pros I like all the features available for the Travel bank program.. It's user friendly for all of our employees using it to up to date. Cons There isn't really any features I disliked as of yet.. Review Source Gregory F. Finance Coordinator Used the software for: 1-3 years ### "ASU Prep Academy" May 31, 2024 5.0 Overall experience has been good, minus not being able to customize the expense report workflow. Pros Easy to use, convenient, great customer service. Cons Not being able to adjust the expense report approval workflow to fit our specific organizational needs. Review Source TM Tyrie M. Sr. Administrative Assistant Used the software for: Less than 1 year ### "TravelBank is Easy to Use" January 19, 2024 5.0 I know that when the people I support give me receipts to expense, that the process is going to be quick and easy. Pros I like that it is very easy to input the required information for each expense. Merchant, date, amount, category. You can add your receipt easily by dragging and dropping it in the location, or uploading the file. There is a description box, so clarifications can be made for each expense. You are even able to choose if the expense is billable to a customer. Cons There isn't anything that I dislike about TravelBank. It really is very straightforward to use. Review Source R Reviewer Chief Pilot Used the software for: 1-3 years ### "Working with an expense tracker." January 18, 2023 5.0 The best thing about using TravelBank is the personal interaction with Customer service. They are always available, courteous, and quick to help resolve any issue I may have. Pros The program is easy to learn and use. It's logical and does not contain extraneous information. Cons I would like to see an easier interface to track my own expenses. Also a Log-out button on all pages. Review Source R Reviewer Director of Student Leadership and Education Used the software for: Less than 1 year ### "TravelBank - the TravelBest" May 31, 2024 5.0 Pros I love the mobile upload feature and the pre-scan feature. The ease of uploading a receipt as I get them and then it matching the transactions saves me time and energy. Cons I don't have any cons about TravelBank from my side of operations. Review Source R Reviewer Product Marketing Director Used the software for: 1-3 years ### "Busy traveling, not busy booking" January 24, 2024 5.0 Pros Often I find out I need to travel within a relatively short time frame. My mind is on getting the materials ready for the trip, not booking the trip itself. TravelBank always makes it easy and customer service helps me find the best options for where I'm going. What's more: they have always helped with trip changes and at the last minute. I'm so happy with TravelBank. Cons Sometimes I can see hotels and flights on Google that don't appear in search results for TravelBank. I have to check with a service agent to double check they are indeed not available. 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