# Page 2 | TravelBank Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TravelBank the right Expense Report solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170784/TravelBank/reviews

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TravelBank

4.7 (249)

[View alternatives](https://www.capterra.com/p/170784/TravelBank/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TravelBank

## Showing most helpful reviews

Showing 26-50 of 249 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Kathy R.  
Administrative Assistant  
Real Estate  
Used the software for: 2+ years

### "Quick Expense Reports Without the Headache"

March 13, 2026

5.0

Travel bank has saved me so much time. It used to take me a full day to do all the expense reports using credit card statements. Definitely saves time & therefore, money.

Pros

Expense reports are so much easier than matching receipts to credit card statements. It was very easy to learn. I am able to easily switch between accounts. It is also much easier submitting mileage expenses.

Cons

When I am working as a delegate for my boss & I have an expense that has to be split by several locations, my session times out too quickly & it does not save the work I already did. I have to log out several times to get all the splits done.

Review Source

RC

Ricky C.  
Manager of Operational Effectiveness and Store Development  
Restaurants  
Used the software for: 1-2 years

### "Great Expense Report Tool"

February 24, 2026

5.0

Great, quick and easy to use. Choosing the correct GL code for expenses is quick and easy and AI helps pick the correct one also.

Pros

Ease of the app. to help with expense reports. The app helps get the pictures if the receipts in quickly.

Cons

How long it takes to get all transactions out of pending. With all the pending transactions piling up its hard to submit the final expense reports timely.

Review Source

Kilmer M.  
Senior Director of Advertising  
Financial Services  
Used the software for: 2+ years

### "Great travel and expense management platform"

April 9, 2025

5.0

With TravelBank, we centralize travel booking and expense management into a single tool. We can book flights, hotels, and car rentals, and use corporate credit cards, both virtual and physical. The platform also allows us to create detailed expense reports tailored to our needs.

Pros

TravelBank provides a comprehensive platform combining travel booking, budget oversight, and expense reporting. Automating various travel and expense management tasks results in time optimization and cost savings.

Cons

I haven't found any downsides to using this platform.

Review Source

SA

Stephen A.  
Truck Sales  
Retail  
Used the software for: Less than 6 months

### "Great simple software with a high level support "

March 10, 2026

5.0

I have used other products and travel bank makes it easy for me to track my daily milage and expenses.

Pros

The ease of use, getting around, contacting support is all very seamless. Submitting your reports are very stream line.

Cons

The page does not save you history of travel address. When you place the same address over and over it does not save.

Review Source

VR

Verified Reviewer  
Senior Project Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Good app for work travel, not perfect but gets the job done"

February 3, 2026

4.0

Overall my experience with TravelBank has been good. It does what it’s supposed to do and makes work travel and expenses easier to manage. It’s not perfect and takes a little time to get used to, but once you do it works fine. I’d say it’s a solid app for company travel and expense tracking.

Pros

What I liked most is that everything is in one place. I can book flights and hotels and also submit expenses without switching apps. The receipt upload is pretty easy and it saves time, espically for work travel. It also connects well with the company card so most transactions show up automatically which is nice.

Cons

The app can feel a little slow sometimes and not always very intuitive. A few things take extra clicks to find and it’s not super clear at first. Also the mobile app could be smoother, I had to refresh it a couple times for things to show up.

Review Source

LM

Laurie M.  
HR Office Manager Accounting  
Construction  
Used the software for: 6-12 months

### "TravelBank Exceeds Expectations"

October 29, 2024

5.0

Exceeded my expectation. Change is never easy for a business, but this was well worth the weight in the amount of time and energy has improved greatly.

Pros

The ease of implementation and the month end process made my job so much simpler with hours shaved off my month end reconciliation process.

Cons

The order of the transactions are opposite of the transactions on the bankcard statement. It would be great to see those transactions fall in order from oldest to newest versus newest to oldest.

Review Source

SW

Stephanie W.  
Kids Director  
Religious Institutions  
Used the software for: Less than 6 months

### "TravelBank Review"

March 8, 2025

4.0

The website is user friendly and the process to submit expense reports is incredibly intuitive.

Pros

The ease of tracking and submitting expense reports and the intuition of the website to do so.

Cons

Having to wait to start an expense report until the charge is no longer pending.

Switched from

[DASH](https://www.capterra.com/p/149523/DASH/)

DASH was incredibly difficult for our company. Customer service was very poor!

Review Source

AG

Ann G.  
Sr. Accountant  
Accounting  
Used the software for: 6-12 months

### "Great all in one tool for expense and travel management"

October 29, 2024

5.0

Pros

Travelbank has helped us signficantly to streamline our T&E platform and travel platform all in one. It makes searching for flights and modifying flights also super easy. The customer service support is always available and quick to respond for assistance if any modifications are required.

Cons

Nothing in particular but I do wish that the reporting features could be more robust.

Switched from

[Navan](https://www.capterra.com/p/169591/TripActions/)

We wanted one platform for both travel & expense management.

Review Source

AM

Amber M.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Go Travel Bank!!"

January 18, 2025

4.0

My Travel bank experience so far has been a positive experience. Easily maneuverable access to customer service & technical support. English speaking representatives. No hicups as of yet thank goodness!!

Pros

I like all the features available for the Travel bank program.. It's user friendly for all of our employees using it to up to date.

Cons

There isn't really any features I disliked as of yet..

Review Source

CR

Carl R.  
Controller  
Food & Beverages  
Used the software for: Less than 6 months

### "Controller"

November 5, 2024

5.0

I think it works well for our company and usage currently.

Pros

The ease of submitting receipts against charges and the control you have on turning cards on and off and setting spending limits for each card.

Cons

The expense report submission process can get confusing knowing what charges on the statement are required for submission.

Review Source

CM

Christian M.  
Freelance  
Airlines/Aviation  
Used the software for: I used a free trial

### "TravelBank"

December 2, 2024

3.0

It is easy to use , thé interface is good but the price are very expensive

Pros

Easy to use , good interface and the application is not showing unnecessary Windows

Cons

Price is expensive ,i wish them to reduce it

Review Source

SI

Samuel I.  
Director of Student Leadership and Education  
Higher Education  
Used the software for: 6-12 months

### "TravelBank - the TravelBest"

May 29, 2024

5.0

Pros

I love the mobile upload feature and the pre-scan feature. The ease of uploading a receipt as I get them and then it matching the transactions saves me time and energy.

Cons

I don't have any cons about TravelBank from my side of operations.

Review Source

SK

Sherry K.  
Director of Online Learning  
Education Management  
Used the software for: 1-2 years

### "Get Your Money Fast!"

May 29, 2024

5.0

Pros

Since my university started using TravelBank, it is much easier and quicker to get reimbursed for expenses. I fill in a few pre-set fields, upload a pdf, jpg, png receipt and hit submit. As soon as it is approved, my money is on its way. So much better than submitting paper forms.

Cons

I've had no trouble with using TravelBank.

Review Source

JR

John R.  
Regional Vice President  
Food & Beverages  
Used the software for: 6-12 months

### "Travel Help"

May 30, 2024

5.0

Pros

Very Easy to use and contact TravelBank.

Cons

The inability to make changes by myself.

Review Source

TR

Terry R.  
Lieutenant  
Government Administration  
Used the software for: 6-12 months

### "Easy to use "

May 29, 2024

5.0

Very good and easy to use. I don’t have to spend a lot of time submitting my receipt to clear my charges.

Pros

Get to go paper free. Everything is stored in the program.

Cons

Nothing at this time. I have no complaints or suggestions to make.

Review Source

LB

Laurie B.  
Accounts Payable  
Construction  
Used the software for: 1-2 years

### "GREAT EXPENSE TRACKING AND EASY TO USE!"

January 23, 2024

5.0

Absolutely love this and the ease of its use AND customer support is very helpful, knowledgeable, friendly and fast!!

Pros

The simple process. Ease of use. Customer support is top notch and fast!! User friendly site and app, not only to use but to find what you need and just how it doesn't look complex to use.

Cons

Having to wait for transactions to pair to be sure your uploaded receipt uploads. Sometimes it freezes up, but comes back fairly quickly.

Review Source

TM

Tyrie M.  
Sr. Administrative Assistant  
Oil & Energy  
Used the software for: 6-12 months

### "TravelBank is Easy to Use"

January 18, 2024

5.0

I know that when the people I support give me receipts to expense, that the process is going to be quick and easy.

Pros

I like that it is very easy to input the required information for each expense. Merchant, date, amount, category. You can add your receipt easily by dragging and dropping it in the location, or uploading the file. There is a description box, so clarifications can be made for each expense. You are even able to choose if the expense is billable to a customer.

Cons

There isn't anything that I dislike about TravelBank. It really is very straightforward to use.

Review Source

MM

Michael M.  
Chief Pilot  
Hospital & Health Care  
Used the software for: 1-2 years

### "Working with an expense tracker."

January 17, 2023

5.0

The best thing about using TravelBank is the personal interaction with Customer service. They are always available, courteous, and quick to help resolve any issue I may have.

Pros

The program is easy to learn and use. It's logical and does not contain extraneous information.

Cons

I would like to see an easier interface to track my own expenses. Also a Log-out button on all pages.

Review Source

LS

Libby S.  
Admissions Counselor  
Education Management  
Used the software for: 2+ years

### "TravelBank is the best! "

January 12, 2023

5.0

It's way easier to file expense reports and see when you're getting reimbursed. It is also easier for company cards to be linked and queue up recent payments for submissions would helps keep all of our budgets update.

Pros

I liked the mobile option and that it was very clear and easy to use both on the laptop and phone.

Cons

Nothing really, everything on this software is helpful even if my company does not use all of its features. I could see where booking via travel bank would be easier than other websites.

Review Source

Yannick T.  
Concepteur  
Computer Software  
Used the software for: 1-2 years

### "Avis sur TravelBank"

September 24, 2023

4.0

TravelBank est un logiciel de comptabilité offrant une pléthore de service qui permettent l'administration des dépenses favorisant ainsi la vente de nos services

Pros

TravelBank est logiciel offrant un nombre d'utilisateurs illimités et disposant d'excellente fonctionnalité comme la localisation suivi des dépenses

Cons

Le coût est élevé plus les meilleurs fonctionnalités sont activés

Review Source

RJ

Russell J.  
Joint Training Requirements Specialist  
Defense & Space  
Used the software for: 2+ years

### "From a former DTS user."

January 12, 2023

5.0

Overall my review is based as a user. My company dictates use and I'm happy for it. The system seems to be solid as it allows my company to make fast, accurate decisions thus leading to quick reimbursements.

Pros

Most impactful is the ease to navigate and enter information. Timely and accurate entries lead to solid decision making and thus, fast reimbursements. This is a terrific system to use and so much better than others I have used in the past.

Cons

I can't think of one to enter here so will try to leave blank.

Review Source

BD

BethAnne D.  
Product Marketing Director  
Publishing  
Used the software for: 1-2 years

### "Busy traveling, not busy booking"

January 23, 2024

5.0

Pros

Often I find out I need to travel within a relatively short time frame. My mind is on getting the materials ready for the trip, not booking the trip itself. TravelBank always makes it easy and customer service helps me find the best options for where I'm going. What's more: they have always helped with trip changes and at the last minute. I'm so happy with TravelBank.

Cons

Sometimes I can see hotels and flights on Google that don't appear in search results for TravelBank. I have to check with a service agent to double check they are indeed not available.

Review Source

KP

Kandi P.  
Office, Perks and Events Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Travel Made Easier at Clearlink"

April 17, 2019

5.0

As a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel. After demoing multiple platforms, Clearlink found TravelBank to be the ideal fit for our growing organization. Not only did TravelBank work heavily with us to refine our existing travel policy, their team is readily available for any questions that arise.

Pros

The TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy.

Cons

While not necessarily a con, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they’re positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform in an industry that hasn’t seen much change or innovation to travel, we’re excited to see the enhancements that are being made by TravelBank. As we continue to grow in headcount, the reporting capabilities could be increased to support our needs and provide deeper visibility into employee travel. Being able to integrate with an HRIS to remove the manual process of adding/deactivating users would be a nice addition.

Review Source

RD

Rami D.  
Controller  
Consumer Goods  
Used the software for: 1-2 years

### "Travel Bank Expense Management"

January 26, 2024

5.0

Pros

easy to use and self-explanatory. The support team usually responds quickly. the ability to submit multiple expenses under one reports makes everything more organized.

Cons

If integration fails, we don't receive a notification.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

Review Source

JB

Jenifer B.  
Certified Medical Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Certified Medical Assistant "

January 17, 2023

5.0

Great at tracking all expenses and reports needed to make sure everything was done correctly before allowing it to submit. It's almost mistake proof for entry which benefits the employees getting correct information, so they get reimbursed quickly.

Pros

Guides you through everything very easily for submitting . Everything you need is easily accessed and one page

Cons

I thought it was easy access and very user friendly. Don't know really what I would change.? Maybe in the comments for reason for reimbursement have a few selections to choose from instead of typing them in to make it less time for explanation.

Review Source

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