# Page 3 | TravelBank Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is TravelBank the right Expense Report solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170784/TravelBank/reviews --- TravelBank 4.7 (249) [View alternatives](https://www.capterra.com/p/170784/TravelBank/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of TravelBank ## Showing most helpful reviews Showing 51-75 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Enterprise Sales Rep Computer Software Used the software for: 1-2 years ### "Gets the job done " January 17, 2023 5.0 Pros Easy to use and get done what I need to get done when it comes to tracking expenses and submitting for reimbursement. Cons Mobile could use some improvement. I've also seen issues with approvals going to wrong team leads, but that could be user error. Review Source RG Rick G. None Food Production Used the software for: 1-2 years ### "Travel Bank review " January 23, 2024 5.0 Use it several times each week. Once it’s complete that’s all there is. Pros Easy to use, app installed and works every time Cons Nothing that I can think of. It’s very easy to use Review Source DP Dennis P. Field Safety Supervisor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Travel Bank" January 23, 2024 5.0 Pros Ease of use from receipt upload to generating an expense report Cons Trying to find the correct category for expenses Review Source BW Brian W. Sales Manager Education Management Used the software for: 1-2 years ### "Perfect for keeping my records organized " April 29, 2020 5.0 With TravelBank, I do not have to worry about losing receipts. Pros It is very easy to simply photo my receipts and move on as I am traveling for my job. I love the simple way I can get a report with all the receipt photos at the end of the month. This makes it very easy to email to my office manager. Cons I wish there was a function that made it a bit easier at the end of the month for a single user. My company does not use the service system wide, so I have to put myself in as the employee and administrator. After I submit my month for approval, I have to approve it myself. Not a big deal, though. Review Source JK Janice K. APRN Hospital & Health Care Used the software for: 1-2 years ### "Great service and easy to use " January 17, 2023 5.0 Very easy and a one stop shop. Pros it is very user friendly and easy to use Cons nothing yet. every thing that I have encountered has been beneficial and easy to use. Review Source CO Christine O. Traveling Superintendent Construction Used the software for: 6-12 months ### "Work travel made easy" January 17, 2023 5.0 All in all experience has been quite well. I’ve had to travel on short notice, and also change airlines and reservations with short notice and travel bank and management crew have been able to make my destinations happen in a timely manner. Pros It was easy to learn and navigate and be able to share with other superintendence, so that they may travel and make the destinations on time without company being held up from getting our work done on time Cons Sometimes in a hurry and not reading all info and getting stuck on a particular page Review Source VR Verified Reviewer VP, Sales and Marketing Information Technology and Services Used the software for: 6-12 months ### "Great, easy to use software" January 12, 2023 5.0 Pros easy to use - really like it. It did not require extensive training - very intuitive Cons honestly haven't really experienced any issues Review Source JS Judit S. Executive / Personal Assistant Information Technology and Services Used the software for: 1-2 years ### "Easy and handy" January 13, 2023 5.0 I like it very much, it works just like many other famous sites Pros It just does why I use it for :) Easy to find my desired flights and booking as well simple. Cons when flights are being shown and you select one, but for some reason you want to return to the findings it is not that handy. Review Source Andrew B. Founder Food & Beverages Used the software for: 6-12 months ### "Help for busy companies" January 12, 2023 4.0 It's been great. I don't use it a lot because sometimes it's easier to go direct to the airline. But when I need to go somewhere that Southwest doesn't fly, it has all the airlines in one place along with hotels. Plus, I have a few travel challenges and human beings were wonderful to deal with.. Pros I like having a hybrid between a quick, easy, and in-expensive on-line booking experience with the hand holding of an old-fashioned travel agency. If I need to change something, I can either call or email a real person who responds quickly. It's great hybrid system for people who get sick of deal with AI chat bots. Cons It's only air and hotel so other items like rental cars are not included. And, it's not as deep as what we'd expect from a on-line booking service. Review Source lA luis A. Engine technician Airlines/Aviation Used the software for: 1-2 years ### "Time saving" January 19, 2024 5.0 It helps with organization and time saving. It can be complicated at first, it gets easier as you use it. Pros It helps with organization and time saving. Cons It can be complicated at first, it gets easier as you use it. Review Source VR Verified Reviewer Production Editor Publishing Used the software for: 2+ years ### "fast and easy" November 25, 2020 5.0 Pros no complicated entry numbers, easily available through the app. Cons all good, just need to have the log in handy Review Source AW Amy W. Patient Care Manager Hospital & Health Care Used the software for: 1-2 years ### "Easy, convenient, and efficient process each time using TravelBank." January 12, 2023 5.0 Amazing Pros I am able to go back and review details after closing. The process of approving is quick, easy, and efficient. I do not ever have any issues with TravelBank. Cons I have not experienced any issues to provide feedback Review Source LJ Louise J. Executive Assistant Publishing Used the software for: 2+ years ### "TravelBank Review" January 24, 2023 4.0 Despite the glitchiness it's definitely been worth it. Pros So much easier than our previous expense report system, where we were actually keeping paper copies of receipts. Expense report formulation is fairly straightforward and the submission / approval process is great. Cons TravelBank is glitchy. There was a total outage last week (Friday 1/20/23). There are little glitches that occur (sometimes the calendar jumps around; it's hard to click on the expense date you want). Users report other glitches from time to time. Review Source Omotola A. Lead Consultant Civic & Social Organization Used the software for: 1-2 years ### "Money Saver" January 20, 2023 5.0 Pros Highly recommend this software. It saves time and money Cons Nothing not to like. It helped and provided the discount needed. Review Source JS Julianne S. Director of Development Broadcast Media Used the software for: 6-12 months ### "Makes Work Travel a Breeze" January 12, 2023 4.0 Overall, TravelBank has been a great solution for workers who are on the go and not the best with keeping track of paper receipts and reimbursement requests Pros I'm a mess when I travel so having a tool like this really helps keep track of receipts and expenses while allowing me to book travel and submit reimbursement requests, all in one place Cons The reimbursement features sometimes fail and I'll have to follow up with our \[SENSITIVE CONTENT\] to complete the desired transaction Review Source PI Patricia I. Rehabilitaion Technician Hospital & Health Care Used the software for: 2+ years ### "Standard Good review" January 12, 2023 5.0 Happy to get money in my bank account. Pros It's easy to use and calculate. I like the software a lot. Cons There is nothing wrong with the software that I dislike. Review Source AC Addison C. FOA Hospital & Health Care Used the software for: 1-2 years ### "Mileage report" January 12, 2023 5.0 Pros I like how it is easily sent to supervisors without having to send myself Cons I dont like how addresses within the same company are not automatically given Review Source SP Steve P. Customer Success Engineer Computer Software Used the software for: Less than 6 months ### "Why TravelBank sucks" February 22, 2019 1.0 Pros The chat feature is okay. Representatives will respond fairly quickly. Cons When booking my flight to Bahrain, the following happened: 1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain 2. They didn't add my frequent flyer number to the reservation as I had requested 3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation. 4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve. 5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation. Review Source Response from U.S. Bank February 27, 2019 Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions! DK Debbie K. RN Hospital & Health Care Used the software for: 1-2 years ### "Home care mileage review " January 20, 2023 5.0 Great Pros Ease of use and notification of receipt and when it is approved Cons I enter my miles every 2 weeks and it wants me to enter every single patient visit Review Source LK Lisa K. Sr AE Computer Software Used the software for: 2+ years ### "Easy & Intuitive!" January 12, 2023 5.0 Pros Expense reports are not anyone's favorite task and this tool makes it easy, fast, get in - submit - get out! Cons Hotel Pricing seems to better through award programs. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) New company. Review Source VR Verified Reviewer Founder & COO Internet Used the software for: 6-12 months ### "Super helpful app for managing travel and expenses!" March 6, 2018 5.0 Pros Powerful mobile app makes it easy to take photos and record expenses, like that you can set up rewards for booking travel, can even hook up with your bank account Cons There aren't that many detractors that I can think of for why to use this application, a lot of it comes down to your preference on the user interface. As an admin the reporting can be a little hard to find for the first time but is otherwise very user friendly Review Source JR Jose R. BO Manager Higher Education Used the software for: 6-12 months ### "Travel Bank" January 18, 2024 5.0 Pros Easy to use, to upload information and documents. Cons I really do not have any bad comment about it. Review Source VR Verified Reviewer Communications Manager Telecommunications Used the software for: 1-2 years ### "Functional but requires heavy partnership from finance team" January 25, 2023 4.0 Pros Easy to upload and navigate the categories to organize your expenses Cons no clear timeline as to when you will be reimbursed Review Source SB Shane B. Registered Respiratory Therapist Hospital & Health Care Used the software for: 1-2 years ### "Ease of use" January 12, 2023 5.0 Pros Very simple to set up and email notifications inform you every step of the way through approval and direct deposit. Cons Everything is very user friendly and easy to navigate. Review Source BM Brody M. Properties Sports Used the software for: 6-12 months ### "Employee User of TravelBank" January 26, 2024 4.0 Pros Ease of booking flights and hotels that abide by company travel policies Cons I find that the platform is not always the most intuitive when it comes to make changes to reservations, or booking. 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