# Page 4 | TravelBank Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is TravelBank the right Expense Report solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170784/TravelBank/reviews

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TravelBank

4.7 (249)

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Last updated March 13th, 2026

# Page 4 - Reviews of TravelBank

## Showing most helpful reviews

Showing 76-100 of 249 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JF

Jeanne F.  
Instrument Tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "Travel bank Review "

January 25, 2023

5.0

Pros

Travel bank is very easy to use. I know when my expenses are approved and when to expect my reimbursement.

Cons

All my experience has been good. I'm very pleased.

Review Source

LJ

Lacey J.  
Account Coordinator  
Cosmetics  
Used the software for: Less than 6 months

### "Good"

January 18, 2023

4.0

Excellent

Pros

It keeps up with my travel and mileage. The reports are easy to access and if I make a mistake its easy to delete and correct. Customer service is available 24/7 and issues get resolved immediately.

Cons

Sometimes system is down due to updates during early morning hours.

Review Source

JS

James S.  
Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Easy to use and saves time"

January 24, 2023

5.0

I have enjoyed using Travel Bank for year's now and highly recommend it.

Pros

I like travel bank because it helps me stay organized and makes it very easy to invoice my Customers for my expenses.

Cons

I have had a few scares when in the middle of a trip the system crashes and I worry I've lost everything saved but have always been relieved to find everything saved.

Review Source

kR

kassandra R.  
Office manager  
Accounting  
Used the software for: I used a free trial

### "Great app"

July 2, 2021

5.0

I love this app it was recommended to me and now this is all I use

Pros

It helps keep my finances intac and so easy to download and send over to payroll.

Cons

Wish you can add once you already submitted

Review Source

TY

Tom Y.  
Head Coach  
Education Management  
Used the software for: 1-2 years

### "Tom Young"

January 12, 2023

5.0

Love it!

Pros

Love the easy picture format. It is easy to upload receipts.

Cons

Sometimes crashes when trying to log on. Works great from the desktop.

Review Source

SM

Shayna M.  
CNA  
Hospital & Health Care  
Used the software for: 6-12 months

### "Travel Bank"

January 12, 2023

4.0

Pros

I like how the software is easy to use and navigate through. I use the software weekly to calculate my mileage weekly. It's very easy and self-explanatory once you get use to the software. I downloaded the app on my phone to use and its great.

Cons

I dont have any dislike about the software

Review Source

SS

Steve S.  
Supervisor  
Banking  
Used the software for: 6-12 months

### "Cons"

April 14, 2021

3.0

Somehow my email was changed and I lost reports. Now I have several reports saved that company hasn’t received

Pros

None. Don’t like this software. Not easy to use

Cons

Still have to fill out info even after taking pic of receipts

Review Source

AP

Akta P.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Travelbank"

January 12, 2023

5.0

Pros

easy to use - love how easy it is to use

Cons

it does not send new notificaiton for pending approvals to leaders

Review Source

SG

Shellane G.  
Admin  
Internet  
Used the software for: 2+ years

### "I highly recommend Travelbank!"

January 18, 2023

5.0

Great!

Pros

User-friendly, helpful customer service, reliability on expense management, smooth and easy travel bookings.

Cons

Limited use/restrictions on the card internationally. Couldn't use the card as a debit card.

Review Source

VR

Verified Reviewer  
Head of People Operations  
  
Used the software for: 6-12 months

### "Awesome travel budgeting and rewards!"

February 14, 2018

5.0

Pros

It's awesome to have an application where you can budget travel expenses and then get rewarded for saving! Very cool concept and the user experience is done very well!

Cons

It could be cool to have more types of rewards to use the points on. There is a good selection today but looking forward to more in the future.

Review Source

Lyle F.  
Co-Founder and CEO  
Computer Games  
Used the software for: 1-2 years

### "Awesome modern app that's easy to setup!"

February 13, 2018

5.0

Pros

Simple travel bookings and budgeting in a clean, clutter-free interface. All enterprise software should be like this.

Review Source

VR

Verified Reviewer  
President, CEO, and co-Founder  
Computer & Network Security  
Used the software for: 1-2 years

### "TravelBank rocks"

December 18, 2018

5.0

Great CX

Pros

Ease of use and management process. Team does their reports.

Cons

Not much. Solid app and process. Very happy

Review Source

AH

Arham H.  
CEO  
Telecommunications  
Used the software for: 6-12 months

### "TravelBank Review"

January 12, 2023

4.0

Solving travel for a team through a unified platform

Pros

The user experience is intuitive, similar to consumer products, with more tools for businesses

Cons

Sometimes, booking is buggy and doesn't go through

Review Source

jJ

john J.  
Pharmacy Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Pharmacy Manager"

January 20, 2023

5.0

works wonderfully; i was not sure of it the first time i used it, but i have used it multiple times and it is fantastic!!!

Pros

it is fast and efficient...usually transfers money to my bank account the next day

Cons

there is nothing that i dislike; it works great for me and my staff!

Review Source

JJ

Johnnie J.  
Dealer Relationship Manager  
Banking  
Used the software for: 2+ years

### "Johnnie Jackson's Travelbank Review"

January 13, 2023

5.0

Pros

Again, very straight forward and easy to use

Cons

I think you should be able to upload multiple docs for every expense entered

Review Source

JA

Jamie A.  
Director of Infection Prevention  
Hospital & Health Care  
Used the software for: 6-12 months

### "Travel Bank usage"

January 25, 2023

5.0

Pros

Easy to use, all travel and reimbursement requests are in one place

Cons

N/a anything beats paper request sent to multiple departmebgs

Review Source

MM

Marie M.  
LSI 2  
Education Management  
Used the software for: 1-2 years

### "I enjoy using this app"

January 25, 2023

4.0

It works for me because it easy and when it comes to technical thing I like easy

Pros

It's easy and efficient and user friendly

Cons

sometimes there are small glitches but not to often

Review Source

JW

Jeff W.  
Quality and Education Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mileage Expense"

January 12, 2023

5.0

I enter my travel expenses every week and I am reimbursed quite quickly

Pros

TravelBank automatically calculates distances between locations, so I don't have to remember to check my odometer

Cons

I have not uncovered any cons to this point

Review Source

NT

Nathan T.  
Library Director  
Libraries  
Used the software for: 6-12 months

### "Easy to Use"

January 23, 2024

5.0

Pros

As a department head, I really appreciate how intuitive it was to learn TravelBank and how easy it is to now send invoices to our business office. It has cut down on discrepancies and delays in processing.

Cons

I have not had a bad experience with TravelBank so far.

Review Source

JR

Jennifer R.  
Nurse practitioner  
Medical Practice  
Used the software for: 6-12 months

### "Review"

January 17, 2023

5.0

Quick and easy submission of expenses, with quick and direct payment

Pros

Ease of use. Able to use phone with program

Cons

There are no cons that I have identified

Review Source

LW

Liz W.  
HIM Regional Manager OSF  
Hospital & Health Care  
Used the software for: 1-2 years

### "Travel Bank"

January 20, 2023

5.0

Pros

I use TravelBank application several times a week to submit mileage for my position. It is very user friendly and efficienty.

Cons

None that I have noted at this time - everything works great

Review Source

Pat P.  
Director of Evangelism  
Computer Software  
Used the software for: Less than 6 months

### "Easy Flight/Hotel Booking"

March 12, 2019

5.0

I've booked a few flights and hotels with TravelBank. Good experience so far, responsive customer support when I did hit an issue.

Pros

Web UI is up-to-date and user friendly Employees are rewarded for smart choices while companies save money

Cons

Nothing really to dislike, to be honest. Some of the instructions passed through from the hotel was unclear, but that wasn't TravelBank's fault.

Review Source

Response from U.S. Bank

March 15, 2019

Hi Pat, thanks for the review and glad you're enjoying the rewards! If there is ever any confusion due to unclear instructions from the hotel, our customer support team is always on standby to help at support@travelbank.com.

KC

Kamel C.  
SITE COORDINATOR  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use. "

January 12, 2023

5.0

It's great. Easy to setup if you have an online banking account.

Pros

My job does travel pay. I put in my miles and I am done.

Cons

If you do not do online banking it may be a little hard to get paid.

Review Source

CC

Carrie C.  
admin secretary  
Hospital & Health Care  
Used the software for: 2+ years

### "Love this program!"

January 12, 2023

5.0

Pros

Very easy to use and understand. Clear and concise.

Cons

There are no cons. I like this software .

Review Source

LM

Laura M.  
Patient Experience Prg Mgr  
Hospital & Health Care  
Used the software for: 1-2 years

### "Travel with ease"

January 12, 2023

5.0

Very good experience with Travelbank so far!

Pros

The dashboard is user friendly. You are able to see your travel plans at a simple click.

Cons

I wish you were able to make changes to reservations on your own. It seems I always have to contact support. It can take some time to wait for a rep. They are always helpful but in a world of quick access, it would be handy to changes things myself.

Review Source

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