# Page 6 | TravelBank Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is TravelBank the right Expense Report solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170784/TravelBank/reviews --- TravelBank 4.7 (249) [View alternatives](https://www.capterra.com/p/170784/TravelBank/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of TravelBank ## Showing most helpful reviews Showing 126-150 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Christy B. Practice Manager Medical Practice Used the software for: 1-2 years ### "Easy for busy leaders" January 24, 2023 5.0 Has been a very useful tool simplifying the process for expense management and reimbursement. Pros Very easy to use. You are able to track past receipts, manage expenses clearly, and upload for prompt reimbursement. Cuts out the check writing and wait times. Cons I can't find anything I don't like about the service. Review Source NS Nita S. Grant Writer Non-Profit Organization Management Used the software for: 6-12 months ### "Great Software!" January 18, 2024 5.0 Pros It is quick and efficient (and easy) to use. Cons I don't have anything bad to say about TravelBank. Review Source JJ JOAN J. Finance Manager - North America Region Industrial Automation Used the software for: Less than 6 months ### "Great. I love working with Connor Lawrence and the Travel Team. " April 24, 2018 4.0 This APP allows the Finance Team to quickly audit the expense reports. Very user friendly. I also personally love the travel options. I went on a trip to MX for business and I have only positive things about the service. I forgot to say for improvements, please add a field so we can add the Gl Account number for future to assist with Accounting postings. Pros The ease of use of the APP and desktop version, the friendly staff, and the 24 hour concierge service. Cons We would like some additional features which has been shared with Connor for future upgrades. We would prefer the customer and description fields to be mandatory. We also need a Job Task field so we can easily use for job accounting postings. Also the Admin cannot see if an EE's expense report is still unsubmitted or if he is still in his Supervisor's box for approval. I always have to ask Conner Lawrence to investigate. Would prefer a canned report that would let the Admin know this information. Review Source DA Douglas A. Owner Apparel & Fashion Used the software for: Less than 6 months ### "TravelBank nice!!" June 9, 2020 5.0 Pros Simplicity! The ease of taking pictures and uploading. Cons I want to be able to select the dates for my expense report. It expenses whatever is logged at the moment Review Source cC calandra C. rad tech care guide Medical Practice Used the software for: 6-12 months ### "Travel bank feedback " January 15, 2023 5.0 It's easy to keep track of payments. Pros Travel bank is easily available and to use. It lets you track your mileage and calculations immediately. It's very helpful and useful. Cons I like the software; I haven't had any issues with it. I would highly recommend this software to anyone. Review Source GS George S. Pastoral Care Prog Mgr Hospital & Health Care Used the software for: Less than 6 months ### "TravelBank user highly rates this software" January 12, 2023 5.0 From the date we at OSF Healthcare began using this, I was skeptical, always when change comes about and the change deals with reimbursements. This has not been anything but easy and smooth. Pros It is the ease and functionality of this software that I like most. Cons Haven't encountered any issues to date to complain about. Review Source AC Angela C. Partnerships Logistics and Supply Chain Used the software for: 6-12 months ### "Great for Employees" February 26, 2019 5.0 Pros As a consumer, my favorite feature are the rewards (points to redeem gift cards) you receive for spending under your budget! Cons I don't think the budgets set are realistic. I don't see how companies are saving because it allows employees to spend a LOT on flights on hotels. Even though the rewards are great, it's because the budgets are set really high. Review Source Response from U.S. Bank February 28, 2019 Hi Angela, glad you're enjoying the rewards! Our budgets are calculated with our proprietary algorithm based on a live feed of real-time data. If at any time you see budgets that you feel are too high OR too low, feel free to send them in to support@travelbank.com and we'll take a look! JS Jesus S. Solultions Advisor Computer Software Used the software for: 2+ years ### "Easy to use" February 11, 2019 5.0 Pros Easy to use Prices seemed pretty much the same on airlines direct website I would negotiate with airline directly on offering discounts. Cons Prices seemed pretty much the same on airlines direct website I would negotiate with airline directly on offering discounts. Review Source Russ D. Regional Sales Director Computer Software Used the software for: Less than 6 months ### "The Simple way to book travel." February 6, 2019 4.0 Another thing that helps companies and still has a positive outcome for employees is the reward system that is built in. If the company credit card is used, some people feel they lose their points. But here there are credits applied to the individual. Pros It is rare that you can find and book flights in 20 seconds, but it is possible with TravelBank. They have made this super simple to get completed. Cons As with any software, I always wonder if they are finding all available flights when I do a search. Review Source Response from U.S. Bank February 27, 2019 Hey Russ, "2 minutes or less" is our mantra -- so we're glad you're beating even that! Any time you find or even suspect a particular search result to be missing, feel free to contact us at support@travelbank.com and we'll look into it right away! JP Jay P. Sales Building Materials Used the software for: Less than 6 months ### "Travel " August 2, 2019 5.0 Pros This is the most user friendly expense software I have ever used. Cons The lack of segments. I would like to see more options. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Ease of use Review Source MH Matthew H. Infrastructure Information Technology and Services Used the software for: 1-2 years ### "As a user" May 4, 2021 4.0 Pros As a user I love the flexibility and ease of use this has brought to our organization. The automation of the travel approval process has been positively impactful. Cons As a user it is occasionally difficult to find flight times that align with my needs. It would be better if I could fly a different airline on the return trip on a round trip travel. Review Source Manpreet K. Marketing team member Marketing and Advertising Used the software for: Less than 6 months ### "Best software for money savings" July 28, 2021 5.0 Pros They help with management and monitoring of transactions. They are secure. Cons I have nothing to say about this software. Review Source eR edward R. director - tech sales Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Pretty great so far, still learning the tool" November 24, 2020 4.0 Good visibility & useful for all planning needs Pros Modern search for air travel was impressive, similar for rental car too. Expenses are always a pain, nothing will ever stop that from being true. Cons Minor details like being able to ctrl + V a screenshot into the receipt window (like Jira does it) would make it a 5-star tool Review Source MJ Michelle J. Coding Educator Hospital & Health Care Used the software for: 6-12 months ### "Great Software to use" January 12, 2023 5.0 I have had all great experiences with this software Pros Software program is easy to use, easy to navigate around, and very user friendly. Cons I don not have any "cons" with this software. But I only have travel expenses reimbursed to me at this time Review Source VR Verified Reviewer Associate Success Manager Marketing and Advertising Used the software for: Less than 6 months ### "Ease of Use" April 9, 2021 4.0 Pros Any time I need to report and expense, TravelBank makes it extremely easy. Cons I have not had a negative experience. I would recommend. Review Source SK Salil K. Software Developer Computer & Network Security Used the software for: 6-12 months ### "Review by Salil Kanetkar" February 11, 2019 5.0 Pros The software is very convenient to use and money saving too. I have already recommended it to a few colleagues of mine. Cons During my first usage, I had some confusion about the usability of the UI. It led me to some confusion and I ended up purchasing a ticket twice. But the customer support staff was able to help me with it. Review Source DK Dean K. Dietary Manager Hospital & Health Care Used the software for: 1-2 years ### "Great way to save time getting reimbursed" January 12, 2023 5.0 My overall experience so far has been great I have not had any issues with Travelbank Pros I can pick up things on my way to work and not have to go get the company Pcard and then I just submit it in travel back and I get reimbursed that same day Cons I have not found anything I dislike yet Review Source EO Eduardo O. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent product" January 12, 2023 5.0 Pros Quick easy and efficient. This tool made it easy for me and my team to travel with full control Cons I did not have any issues with this tool. Review Source DC Daniel C. Project Coordinator Construction Used the software for: 1-2 years ### "Useful and quick" May 22, 2020 5.0 Pros TB is very intuitive and the format is functional. Cons The 'read/recognition ' for vendor is lacking. Seems fonts confuse it. Review Source KM Kendra M. RN Site Supervisor Medical Practice Used the software for: Less than 6 months ### "TravelBank is exceptional" January 17, 2023 5.0 Ease of workflow, communication with administrative management for reimbursement of travel expenses, meals, department supplies, etc. It does not waste time, I LOVE the app, and the money appears back in my bank account SO quickly- I love it! Pros The previous software that our company used was slow and reimbursements did not seem worth the effort. I no longer feel this way. Cons The initial setup of my account took time, but still less time than previous software that we've used and worthwhile for almost immediate reimbursement (or what feels like immediate!) Review Source Andrew B. Business Development Manager Used the software for: Less than 6 months ### "TravelBank is great. Between the perks and the customer service, it can't be beaten!" April 24, 2018 5.0 Pros The savings and benefits, the streamlined app, and the customer service. Some perks are next level, like 6x the points on Jet Blue. I have also interfaced with their customer service team several times and they routinely go above and beyond. Also, the fact that their customer service team is like a personal travel concierge takes so much of the headache out of booking travel. Cons The purchase ticket button - there is no extra confirmation you are ready. The way that you go through the booking process, you'd expect there to be a review page before being instantly booked. Review Source VR Verified Reviewer Associate Partner and Executive Coach Used the software for: Less than 6 months ### "Overall very good. Wish it had more functionality for selecting flights at different times." March 9, 2018 5.0 Pros The rewards are the best thing about it. I think it is great that it rewards people and companies for using money wisely. Cons At times, when selecting a flight, it doesn't provide the time and options I need. I wish it would offer more rewards for lesser desired flights. Review Source HZ Hannan Z. Podiatrist Hospital & Health Care Used the software for: 6-12 months ### "Travel bank" January 12, 2023 5.0 It has been pleasant. Very easy and convenient to use. Pros Ease of use. User friendly and easy to navigate Cons none. Overall the program is very user friendly so nothing negative comes to mind Review Source LS Lovdeep S. Product Manager Information Technology and Services Used the software for: Less than 6 months ### "Better options than other third-party sites" January 17, 2023 5.0 Pros I enjoyed the customer support experience - they were able to contact the airline on my behalf to honor pricing. Cons There were fewer options available than on the internet. Review Source BB Bob B. VP Community Relations and Development Non-Profit Organization Management Used the software for: Less than 6 months ### "All in ONE" July 15, 2019 5.0 Easy to use, great functionality and is a huge time saver. Pros For a busy traveler and to help your life when you return to the office. The TravelBank has you covered, an all in one app to keep you on track! Cons some of the ways to do reports but was easily resolved Review Source Similar Products Featured