# Page 8 | TravelBank Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is TravelBank the right Expense Report solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/170784/TravelBank/reviews

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TravelBank

4.7 (249)

[View alternatives](https://www.capterra.com/p/170784/TravelBank/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of TravelBank

## Showing most helpful reviews

Showing 176-200 of 249 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VB

Valerie B.  
Associate media planner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy and Convenient "

May 19, 2020

5.0

Pros

\- easy to use - easy to access - great customer service

Cons

To be honest, I don't have any cons. Everything has gone great so far!

Review Source

KB

Kajol B.  
SDR Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great software, difficult to figure out "

April 17, 2020

5.0

Great!

Pros

I like the ability to book travel within and do expenses at the same time, very convenient.

Cons

Very hard to submit an expense, it needs to be first sent then added to a report then another step, slower than other softwares I have used.

Review Source

VR

Verified Reviewer  
Credit Analyst  
  
Used the software for: 2+ years

### "My first choice travel app "

March 14, 2018

5.0

Pros

Its easy to use and free. Furthermore the service is great and I can additionally use it as a desktop version.

Review Source

AH

Andy H.  
CRO  
Financial Services  
Used the software for: 6-12 months

### "Travel Bank Review from Small Time user"

May 15, 2020

5.0

It has been very easy to understand and implement.

Pros

Very simple to use and easy to integrate.

Cons

Nothing really noticed as con or a negative. I have a very simple business need and it takes care of it.

Alternatives considered

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing TravelBank

Price and use

Review Source

BP

Barry P.  
President  
Insurance  
Used the software for: Less than 6 months

### "The Harvard Group review "

January 20, 2023

5.0

Very nice product, makes travel planning much easier, and saves a ton of time!

Pros

The features, dashboard and interface are all very intuitive and easy to use.

Cons

I dont know that this is a software limitation, however it would be nice to have a travel solution that allowed invoicing specifically when there is multiple travel dates in the same month.

Review Source

KJ

Karen J.  
rn-clinical informatis  
Hospital & Health Care  
Used the software for: 6-12 months

### "review by user"

January 12, 2023

5.0

simple set up and use

Pros

This is a very easy program to use and navigate.

Cons

I didn't experience any cons especially compared to the old system we used.

Review Source

EL

Edwin L.  
Field Engineer  
Banking  
Used the software for: Less than 6 months

### "Very easy to use"

April 9, 2021

5.0

Overall I like this a lot than a previous software that my company used in the past.

Pros

This software is very user friendly and convenient to use.

Cons

So far no cons. Everything works very well.

Review Source

AY

Anya Y.  
Branch Office Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "TravelBank Review"

April 9, 2021

5.0

Pros

I really enjoy how easy it is to submit expenses, track where it is in the process, and then just have it pop up in my bank account in just a few days!

Cons

I don't think anything is missing or that any aspect of the software is difficult to use.

Review Source

JM

Jordan M.  
Member Experience Lead  
  
Used the software for: 1-2 years

### "Travelbank makes reimbursement and expense tracking easy!"

April 24, 2018

4.0

Pros

It's easy to upload receipts and submit expenses for reimbursement. Travelbank has also made it easy to book flights directly from their desktop site!

Cons

I would love to get additional emails when my expense report has been approved and reimbursement has been posted to my account. After an initial confirmation email letting me know I submitted a report there's a lack of communication.

Review Source

AP

Angelo P.  
Mechanic III  
Packaging and Containers  
Used the software for: Less than 6 months

### "Excellent software "

June 1, 2021

5.0

Excellent

Pros

Easy to use and submit receipt for reimbursement.

Cons

Nothing to report. Software did what was intended

Review Source

VR

Verified Reviewer  
Regional Merchant Lead  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy, Simple & Straight Forward"

March 8, 2019

5.0

Pros

Easily tells you how much to budget, and provides options in that range. Super simple!

Cons

I thought the pricing was a bit higher and could have gotten better deals if I had went outside of the system.

Review Source

Response from U.S. Bank

April 1, 2019

Thanks for the feedback! We're glad you're enjoying your experience and found it easy to use. We're continually working on getting better deals and hope you find the pricing to be even better as we do so. We appreciate the review!

MB

Michelle B.  
Social Services Navigator  
Hospital & Health Care  
Used the software for: 6-12 months

### "I love Travel Bank"

January 12, 2023

4.0

Pros

I like the ease of entering my mileage. I like the quickness of receiving my money.

Cons

Nothing is wrong with the application. I really like it.

Review Source

TP

Tara P.  
Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Great Tool For Expense and Travel!"

January 12, 2023

5.0

Pros

It is simplistic compared to Concur (I used that for years throughout my career). The mobile app is super easy to utilize and makes receipt tracking a breeze.

Cons

At this point, there is nothing that I feel needs improvement.

Review Source

Katie M.  
Senior Dash Team Supervisor  
Internet  
Used the software for: Less than 6 months

### "Easy and clear!"

February 15, 2019

5.0

Pros

User friendly with an easy chat option, and clear budget visibility.

Cons

Seems like limited search results for flights.

Review Source

Response from U.S. Bank

February 27, 2019

Thanks Katie for the feedback! Any time you're not seeing a flight result you're expecting to see, please shoot the search criteria over to support@travelbank.com and we'll look into it right away! Cheers, Barry

BR

Becky R.  
Business Owner  
  
Used the software for: Less than 6 months

### "Saved money booking my first trip thru your app; finding flight info later was not so straitforward."

April 27, 2018

4.0

Through a referral code I was able to save twenty percent, if I am remembering correctly. That's what got me to try out and book through your app for the first time. Thank you!

Pros

Saving money and comparing flight itinerary options; I haven't used the mileage tracker yet, but hear that it is great.

Cons

That flights I booked through the app were not easy to find in your app later when I went to see the details on flight dates/times, etc. I kept seeing budget info, but not flight details. I eventually found the flights and was able to add them to the airline apps later, which was helpful.

Review Source

TW

Thor W.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Easy"

March 26, 2019

5.0

Easier to accommodate than searching travel aggregate sites.

Pros

Simplicity across the board. Auto-populate everything. Awesome.

Cons

I was hesitant at first, but everything worked as advertised.

Review Source

Response from U.S. Bank

March 27, 2019

We're glad you found it easy and simple- that's the goal of our design team, so they'll be happy to hear that! Keep enjoying and let us know if you ever run into any problems; we're always here to help. Thanks for the review!

JG

Jessica G.  
Account Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great, Easy to use!"

June 16, 2021

5.0

I dread expense reporting and rarely download/use there apps because of app dev limitations. However I tried TravelBank app out as an experiment for my onboarding to decide my future use... and fell in love! It is a great easy to use product that I am thankful for.

Pros

I like the ease of use, simplicity, navigational cohesive design

Cons

Haven't used it long enough for improvement feedback, but I love it so far

Review Source

JR

Jim R.  
Head of Operations USA  
Retail  
Used the software for: 6-12 months

### "Best expense tracker I've ever used."

April 22, 2020

5.0

It does what it promises it will do.

Pros

TravelBank is easy to use and makes sure I put in the needed information for reimbursement. Feature-rich for anything that comes up.

Cons

I would like to see a mapping aspect added to the product so I can enter the destinations I'm driving to and it will calculate mileage for me.

Review Source

RJ

RAMONIA J.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Travel Bank review from NorthPoint User"

June 16, 2021

4.0

not having to keep track of receipts

Pros

The ease of uploading receipts and utilizing the ability to reconcile.

Cons

integration with other apps like on android phones

Review Source

VR

Verified Reviewer  
Market Launch Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Convenient way to book travel and get rewards"

July 15, 2019

5.0

Pros

I use airbnb very frequently, so getting some kind of rewards for that is awesome. The flight tool is great, and it's overall very intuitive.

Cons

The hotel function is not great. I usually end up finding way better deals elsewhere and booking through another site.

Review Source

AS

Abbie S.  
Head of Cameo UK/Europe  
Consumer Services  
Used the software for: Less than 6 months

### "Easy to book and super affordable"

February 21, 2019

5.0

Awesome - easiest flight booking ever!

Pros

The flights were easy to find and the details were easy to read! Flights were actually cheaper via TravelBank than directly through the airline website. The passenger details were easy to fill out too. No ads for hire cars and hotels etc so pretty seamless experience

Cons

Would have preferred more airline choice!

Review Source

Response from U.S. Bank

February 27, 2019

Hey Abbie, So glad to hear that you're finding our booking experience easy to use! We're constantly working to expand our inventory, so any time you have suggestions or requests feel free to send them in to support@travelbank.com.

MC

Maggie C.  
Recruiter  
Computer Software  
Used the software for: Less than 6 months

### "It’s alright "

July 15, 2019

3.0

I was told 2 different things by their support rep Issues with refunding correctly No email confirmation or follow up Had to check several times with support team before receiving correct information

Pros

Options for finding a place to stay and being able to book my flight at the same time

Cons

The software is fine and easy to use the support team is confused and not aligned

Review Source

WD

William D.  
Job Title  
Chemicals  
Used the software for: 6-12 months

### "Review"

April 12, 2021

3.0

Pros

I liked that this software is not too cumbersome to use.

Cons

There are not many things that I liked least about this software

Review Source

OB

Olivia B.  
Installation Specialist  
Automotive  
Used the software for: Less than 6 months

### "Great product. Easy to use"

April 30, 2021

5.0

Pros

Ease of use; receipts pictures; expense reports are easy to use

Cons

I like everything about this product \_ nothing bad to say

Review Source

SK

Steven K.  
Managing director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Good for small business"

April 27, 2020

4.0

Very reliable, very good experience

Pros

Very easy to use, reliability is good. Allows reports to be exported and sent either within the system or downloaded to pdf

Cons

It meets my needs from a variety of perspectives. If there were a way to more easily navigate to pdf and send in one click

Review Source

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