# Neo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Neo Software - reviews, pricing plans, popular comparisons to other Expense Report products and more.

Source: https://www.capterra.com/p/170792/KDS-Neo

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# 

 Neo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Neo

## What is Neo?

Neo is a single platform that automates the end-to-end travel booking and expense processes, taking the pain out of travel and expense reports and the complexity out of processing. With one profile, an easy-to-use interface, and automated policy controls in one tool, companies are able to gain better visibility and command of their travel spending, reduce costs and reporting errors as well as boost compliance.

## What is Neo used for?

[Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Neo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kds.com&name=Neo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Neo

3.5 (6)

VS.

[4.3 (2,249)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

Contact vendor

Starting Price

$7

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (6)

Ease Of Use

4.1 (685)

Value For Money

3.0 (2)

Value For Money

4.1 (517)

Customer Service

3.3 (3)

Customer Service

4.1 (667)

## Neo alternatives

Highest Rated

[4.7 (422)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)

[4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183676/Lanes-Planes/)

[webexpenses](https://www.capterra.com/p/140646/webexpenses/)

[4.5 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140646/webexpenses/)

[myBiz](https://www.capterra.com/p/10008559/myBiz/)

[4.3 (55)](https://www.capterra.com/p/10008559/myBiz/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10008559/myBiz/)

[View all alternatives](https://www.capterra.com/p/170792/KDS-Neo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Approval Process Control

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Expense Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Mobile Receipt Upload

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Scan and upload receipts to a central database using a mobile device

Receipt Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

Reimbursement Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Accounting Integration

Integrate with a third-party accounting system

Neo 26 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Create, update, and manage bookings, itineraries, and reservations

Manage and monitor spending to align with the financial constraints or goals

Track and manage adherence to policies for any service, product, process, or supplier

Manage and track credit cards that are distributed to employees to use for authorized business expenses

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Alter the layout and content of reports

Electronically collect payments for goods or services

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Access software remotely via mobile devices

Scan and upload receipts to a central database using a mobile device

Manage and handle various international currencies

Book meetings and appointments through a website or digital platform

Create, manage, and track policies and procedures within an organization

Receive notification of issues as soon as they occur

Notifications that are delivered to users as soon as an event occurs

Upload, track, and submit receipts in a central database

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Get Advice

We can help you find the software with the features you need.

Features

3.7 (6)

3.7

Based on 6 reviews

## Pricing

Value for money

3.0 (2)

Basic

€0.00

Value for money

3.0 (2)

3.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.5

Based on 6 reviews

Filter by rating

5(1)

4(3)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

IA

Isaac A.

Branch Director

E-Learning

### "Not bad when used for school CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 3, 2023

I love it when it comes down to the academic portion of our school.But I was forced to get additional Apps because NEO lacks of billing and invoicing functions to issue statements to students and collect and record tuition payments.

Pros

The layout of the Dashboard is well organized. It makes it easy to find what you are looking for.Adding new Classes, teachers and students is also easy to do.Being able to produce Grading and assitance with just one click its awesome.

Cons

THe App lack s of billing and invoicing functions when used for shcool management.

Reasons for choosing Neo

THe ability to create classes and add students is the main reason we picked Neo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Emily W.

Deal Consulting Manager

Leisure, Travel & Tourism

### "Great Expense management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 4, 2023

Pros

Easy and quick way of creating and managing expense files: it's very intuitive and user friendly

Cons

Nothing that I don't really like, the step by step process is overall very easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2023

Thanks for your feedback! We're glad that Neo is helping you. Have a lovely day, The Neo team

AN

andy n.

consultant

Banking

### "Horrible interface"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 4, 2020

Cant wait for my company to choose a different vendor.

Pros

Nothing. It is slow. Lots of wasted space. Very poor design. Users don't need pretty graphics; we need it to work in a way that is intuitive for us, fast and straightforward.

Cons

Everything. Slow to load. Very non-intuitive; buttons are all over the place. Hard to find how to do seat selection. Impossible to print off reservation. No place to leave a comment on their website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PA

patricia a.

secretary

Non-Profit Organization Management

### "Good tool to manage your bookings"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 16, 2019

Pros

KDS lets you access all the availability of flights, hotels and cars to book your travel easily and within the travel policy of your company. It has an approval workflow incorporated and has an expense module in addition.

Cons

It is not so user friendly has the leisure online travel agencies websites

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Mario P.

manager

Leisure, Travel & Tourism

### "Beautiful from the outside but lacking the basics from the inside "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

February 22, 2019

Optimize travel process

Pros

Extremely easy for a traveler to look and book. With just 4 questions you have our all itinerary in less than 20 seconds.

Cons

It is not built for the requester that needs to see multiple options. Not the best Air Fare Engine - not always giving the best prices. Bad multi-destination engine. Bad Family Fare/Bundled Fares management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Systems and Tools Analyst

Medical Devices

### "After a while becomes very easy online booking system"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 23, 2018

Pros

The overall display of all different options for booking is really good, gives you a good overview of what you are booking, suggests hotels for example intuitively, company preferences can be added. The booking is very very easy. Never had issues with booking and every time got great overview of what I am booking.

Cons

First few times when I was using KDS Neo I was struggling a bit trying to find my way around the system. However after like 3 or 4 times, when I got bit more familiar with it, it became much more intuitive and much easier to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)