Who Uses This Software?

Anyone who has a lot of unstructured data and particularly text which they want to build models. This can be consumer businesses, contact centers, financial, medical and engineering.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $495.00/month
    See pricing details
  • Pricing Details
    Depends on data volumes https://warwickanalytics.com/pricing/
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Warwick Analytics
  • www.warwickanalytics.com
  • Founded 2011
  • United Kingdom

About PrediCX

Automated predictive analytics for building accurate models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims etc. It uses proprietary technology developed from a University so that it can be used by a non-data scientist. It maximises the performance of the models with the minimum 'human-in-the-loop' input.


PrediCX Features

  • Deep Learning
  • ML Algorithm Library
  • Model Training
  • NLP
  • Predictive Modeling
  • Statistical / Mathematical Tools
  • Templates
  • Visualization
  • AI / Machine Learning
  • Benchmarking
  • Data Blending
  • Data Mining
  • Demand Forecasting
  • For Education
  • For Healthcare
  • Modeling & Simulation
  • Sentiment Analysis
  • Boolean Queries
  • Document Filtering
  • Graphical Data Presentation
  • Language Detection
  • Predictive Modeling
  • Sentiment Analysis
  • Summarization
  • Tagging
  • Taxonomy Classification
  • Text Analysis
  • Topic Clustering

PrediCX Reviews Recently Reviewed!


PrediCX which consequently groups information including a considerable measure of content

Mar 31, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: PrediCX is a super charged content characterization machine, ready to group content pieces in view of 'human-in-the-loop' input.

Cons: Least about this In some case, persistent contribution from a human allows Predicx to beat these issues.

A Machine learning labelling engine that enables good results

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It automatically transforms our text voice of customer feedback so we can use so much more of the data we have. Super easy to use for non data scientists, and delivers great results! Intuitive so you can use it straight away without needing a manual, and requires minimal human effort.

Cons: Doesn't have a 24/7 life support chat. Some of the visuals and navigation around the functionality takes a bit of time

Overall: good exp

Very easy to use and leveraged the key people in my business

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: PrediCX allowed me to leverage the key knowledgable people I have in the business and then automate the rest. Having actionable insight is really powerful, especially when it updates as well.

Cons: It made my previous strategy of recruiting data scientists obsolete and that is kind of embarrassing.

exellent sofware

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: reduce the daily basis workload, helps me to reduce costs and time in my company and to analyse all my procedures

Cons: support sometimes is a bit slow... all the companies have right now support 24/7 and as I use it for my own company I have to work during weekends

Super easy to use for non software specialists so you might even have no need to read the manual!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can see an improve of your business performance right away! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team.

Cons: The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics

Capterra-loader

Strong text analytics

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It automatically transforms our text voice of customer feedback so we can use so much more of the data we have.

Cons: Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better.

Overall: Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.

great

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how intuitive and easy to navigate it is. The real time date improves speed and accuracy on identifying customer trends

Cons: I still have't worked out anything I don't like about this software. Even the price seems more than fair for what you're getting

Great software, very easy to implement and run it. So far runs smoothly.

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Really user friendly.
Amazing support from the team.
Definitely can recommend it. Great for improvement of your business performance and customer
relations.
Great value for money.

Cons: There is nothing to dislike about the product. However GUI has still some room for improvement.
Also the initial manual input could be speed up a little bit.

Overall: Better understanding of customers needs.
Speed up customer experience management process.

Great way to classify records based on text, without any technical experience in Data Science

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplistic but powerful user interface. Highly focused on its business value: accurately classify text records with the least possible human effort.
Short setup time for new data structures and/or classifiers.
Ability to integrate with other systems.

Cons: Reporting feature should provide more detail on task and labels statistics. So it can be easier to visualise system evolution throughout time.

Business-transforming predictive analytics

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Intelligent automation hugely cut down time scales for preparing and deploying models. Minimal human intervention was required, but a higher classification accuracy was achieved than previously capable.

Cons: Slightly more consideration regarding specificity and granularity of classification is necessary before deployment. However, the ability to tune models dynamically, alongside the speed of which classification takes place, largely nullifies this.

Overall: Thousands of test records were classified to a high accuracy, in a fraction of the time and cost compared to previous analyses.

Capterra-loader

Great software to improve customer service and complaints handling!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use for non data scientists, and delivers great results! Intuitive so you can use it straight away without needing a manual, and requires minimal human effort.

Cons: Doesn't have a 24/7 life support chat, but the alternative customer support channels are pretty speedy.

Very powerful software for text

Dec 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API.

Cons: The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do.

Overall: We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.