Likelihood to Recommend:Not LikelyExtremely Likely
Pros: It does its job easily and consistently every time. I have never had any issues with it and I am able to customize file settings when converting.
Cons: I haven't had any actual issues with the software nor needed to contact support. The only thing I don't care about is the visual interface of the save screen but that is just a cosmetic thing and it doesn't affect functionality.