---
title: "Fullbay Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fullbay Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more."
source_url: "https://www.capterra.com/p/170876/Fullbay/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Fullbay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fullbay

## What is Fullbay?

Hundreds of heavy-duty commercial repair shops use Fullbay and on average see a 20% increase in service order revenue after only six months. Easy & powerful work order management, inventory control, estimating & invoicing, customer communication via email, texting, a private customer portal, and more! Connect with QuickBooks and other leading industry integrations, track technician productivity, monitor preventive maintenance, and grow your business to be more profitable and efficient! With a dedicated onboarding and lifecycle team, Fullbay works hard to ensure that your team will continue improve your shop's operations.

## What is Fullbay used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Work Order](https://www.capterra.com/work-order-software/)[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)

Top alternative

Featured

Overall rating

Based on 99 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fullbay?[Manage this product listing](https://www.g2.com/products/fullbay/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fullbay

4.7 (99)

VS.

[4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (99)

Ease Of Use

4.8 (1,080)

Value For Money

4.7 (92)

Value For Money

4.7 (998)

Customer Service

4.7 (96)

Customer Service

4.8 (1,018)

## Fullbay alternatives

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (507)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$259.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/170876/Fullbay/alternatives/)

## FAQs about Fullbay

Overview

### What problems does Fullbay solve?

Fullbay solves paper-based, disconnected repair-shop workflows by centralizing service orders, technician time, parts usage, maintenance history, approvals, and invoicing. Diesel, fleet, trailer, and heavy-equipment repair shops benefit from real-time job visibility, accurate billable labor and parts capture, inventory control, faster customer billing, and accessible equipment records for office staff and field technicians.

Answer based on 64 reviews

Overview

### Which roles and teams benefit most from Fullbay?

Fullbay is most used by shop owners, presidents, and operations executives who oversee financial performance, service capacity, and business reporting. Shop and service managers coordinate repairs, technicians, and work orders, while dispatch, office, parts, and procurement teams manage scheduling, customer communication, inventory, purchasing, and invoicing.

Answer based on 99 reviews

Overview

### What company size and industries is Fullbay built for?

Fullbay is designed for small heavy-duty diesel truck shops, with 97% of reviewers from small businesses and Transportation/Trucking/Railroad as the top industry at 42%. It also serves automotive repair operations, representing 39% of reviewers, plus fleet managers, service managers, shop owners, and fire or ambulance repair teams.

Answer based on 99 reviews

Features and Usability

### What are the key features of Fullbay?

Fullbay includes core shop-management features such as service order creation, technician time tracking, inventory management, and invoicing. It also provides scheduling, repair and maintenance history, estimates with customer authorization, and QuickBooks integration. Differentiating capabilities include real-time job status, technician productivity reporting, and a customer portal for documents and repair updates.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does Fullbay integrate with?

Fullbay integrates with QuickBooks Online for accounting workflows. This native connection lets shops sync financial data between repair operations and bookkeeping systems, keeping invoices and records aligned in one place.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Fullbay?

Fullbay offers live online training, webinars, documentation, and videos, with ongoing support and customization available. Reviewers report that technicians, including less tech-savvy mechanics, often learn daily tasks quickly, while first-time users, shop staff moving from paper systems, and teams configuring inventory or reports may need more time.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does Fullbay offer, and how do users rate the experience?

Fullbay offers email/help desk, a knowledge base, phone support, and chat. Users often describe the support team as knowledgeable, helpful, responsive, and easy to reach, particularly for training and routine questions. Some users, however, report escalated issues can take longer to resolve and cite inflexible billing or refund policies.

Answer based on 47 reviews

Inventory management

### How well does Fullbay handle parts and inventory management?

Fullbay helps diesel and truck repair shops track parts, usage, cores, returns, and stock levels within service workflows. Small shops value inventory visibility and ordering support, while larger operations use multi-location management and bulk uploads. Initial setup requires careful planning, and some users report slow loading, transfer glitches, limited adjustment notes, and missing location details.

Answer based on 29 reviews

## Features

AI summary

Based on 2,452 Auto Repair reviews

Capterra data shows that buyers of auto repair software rank the following features as their top priorities:

-   **Billing & Invoicing** (**56%** of reviewers rated this feature as critical)
-   **Quotes/Estimates** (**53%**)
-   **Work Order Management** (**48%**)

Fullbay supports all three of the features reviewers value most: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Used together, these capabilities help auto repair businesses create accurate estimates, manage jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep shop operations organized and move work through the service process with fewer delays.

Quotes/Estimates

4.6 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Work Order Management

4.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Labor Rates

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

VIN Lookup

4.3 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Service History

4.2 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Billing & Invoicing

4.7 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Fullbay 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Signature: Digitally sign online documents
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Time Clock: Tracks the time an employee has worked
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Management: Manage and track all job information and associated tasks
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Rates: Track, manage, and standardize customer rates for services performed by technicians
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Parts Management: Track parts inventory levels and manage re-stocking
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Repair Tracking: Allows service businesses to track ongoing repairs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- Task Management: Create, manage and track all task activities and progression
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vehicle Information: Allows fleets and service businesses to track information about their vehicles.
- Vehicle Management: Track and monitor how vehicles are used
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.5 (99)

4.5

Based on 99 reviews

## Pricing

Value for money

4.7 (92)

[View pricing plan details](https://www.capterra.com/p/170876/Fullbay/pricing/)

Basic

Custom Pricing Available

It includes:

-   Includes 1 Full User license
-   Estimates & Invoices
-   Parts & Inventory Management
-   Payments Handling
-   Shop Operations Reporting
-   Customer Communications

Value for money

4.7 (92)

4.7

Based on 92 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (96)

4.7

Based on 96 reviews

## User reviews

Overall rating

4.7

Based on 99 reviews

Filter by rating

5(73)

4(22)

3(1)

2(2)

1(1)

Mentioned topic

Sorted by most recent

Arsalan A.

Procurement manager

Automotive

### "Fullbay as a solution tool for repairs shop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 1, 2026

Overall experience depicts positive impacts on management of heavy duty repair shops,invoices and inventory with some changes needs to be made to make it more efficient

Pros

It has user friendly interface. Helps built a better communication between team members.it has features that helps organize repair and work orders

Cons

Some features needs more customization and functionality. Occasionally there are technical issues. Price for new buisnesses is high.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Meenu R.

PTM

Consumer Goods

### "It’s good for service and management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2026

My overall experience is great with this it improves productivity and reduces mannul work.it also increases billing accuracy.

Pros

It’s very good software for service order management.imits inventory management is also good and helping.it make easy for technician productivity tracking customer communication.with this we can get better organization.

Cons

Seriously I am. Very big fan of this.there I don’t find anything that I don’t like about it.everyone should try it .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Cindy P.

Accounting Assistant

Accounting

### "Keeps Our Shop Organized and Running Smoothly”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

November 19, 2025

Overall, my experience with Fullbay has been very positive. It has made our shop more organized, faster, and more consistent. Tracking jobs, updating customers, and managing parts has become way easier. Even though there’s a small learning curve, the improvements in efficiency and accuracy make it worth it. It’s a solid system that helps our whole team work smoother.

Pros

What I like most about Fullbay is how much easier it makes keeping track of everything in the shop. Work orders, parts, customer notes, and updates are all in one place, so nothing gets lost or forgotten. It keeps our workflow organized, cuts down on back-and-forth, and helps everyone stay on the same page. It really streamlines the day for both the office and the technicians.

Cons

Some features take a little time to get used to, especially for someone logging in for the first time. A few tools could be more intuitive, and certain steps feel like they take an extra click or two. Once you learn it, it works great—but the system could definitely be a bit more beginner-friendly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MP

Marie P.

Hr

Animation

### "Great site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 19, 2025

It’s very easy to navigate and I think it will motivate others to use the platform as well it’s amazing 10/10

Pros

It’s very easy to navigate and I think it will motivate others to use the platform as well it’s amazing

Cons

I don’t have anything negative to say about it because I honestly enjoyed using the platform because of its benefits

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LP

Laurel P.

Assist.

Automotive

### "Fullbay Simplifies Shop Management and Boosts Efficiency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

Overall, Fullbay has been a game changer for our operation. It keeps everyone on the same page — from technicians to service managers — and helps us provide faster, more transparent service to our customers. It’s a great value for the money and continues to improve with every update.

Pros

Fullbay has made managing our shop so much easier. The scheduling and maintenance management tools keep everything organized, and the ability to track repairs and parts in real time saves a ton of time. The user interface is clean and easy to navigate, even for new users. I also appreciate how secure and reliable the platform is — we’ve never had issues with downtime or data loss.

Cons

The only minor downside is that it can take a little time for new team members to learn all the features, but once they do, it’s smooth sailing. A few reports could use more customization options, but overall, it’s not a major issue.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 18, 2025

Thank you so much, Laurel! We're thrilled to hear that Fullbay has made such a difference in your shop's efficiency and day-to-day operations. We appreciate your thoughtful feedback and are glad the platform continues to deliver value for your team.

JE

Jason E.

Shop supervisor

Transportation/Trucking/Railroad

### "Game changer "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 10, 2025

I used fullbay at a previous employer and when I started at my current job work orders were being written by hand. I quickly went to the \[sensitive content hidden\] and explained I can help improve tracking, maintenance records, cost and tech efficiency. This is exactly what it has done and I couldn’t imagine ever going back now, I have the entire fleet managed in the palm of my hand anywhere I am the time.

Pros

I use this as an internal system for tracking and maintaining records on our fleet of over a hundred tucks. It’s so easy to log in and check records to see what needs to be scheduled in soon. Our techs use their phones to log in and see what jobs are assigned to them and get to work. It’s overall been a great value and pretty easy to learn even though we don’t use it to the full potential.

Cons

I have only had one issue in over 5 years of using fullbay and it’s still not resolved, its to do with how it reports and on that note a printer friendly report would be nice and I’m sure their is some just not the report I use. Displays beautiful on screen but does not print out looking the same at all

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 16, 2025

Thanks for taking the time to share how Fullbay has made a difference for your fleet! We appreciate your feedback about reporting and printing, and we'll be sure it gets passed along to our product team.

MT

Matthew T.

General Manager

Transportation/Trucking/Railroad

### "Simple, Strait Forward, and Easy to Learn"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2025

Pros

Fullbay is very easy to get started using and the initial training gives the users confidence to jump strait into using the system.

Cons

After becoming familiar with the system the weekly continuing education offers layers to the useability that would be helpful in the initial training.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 3, 2025

Thanks so much for your review, Matthew! We're glad to hear our training made it easy to get started. We appreciate your feedback about refining the onboarding experience—it’s great insight as we keep improving our learning resources.

NE

Nick E.

Service manager

Automotive

### "Great management system with few flaws "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2025

Overall I believe Fullbay is a good system for shop management. There are slight programming oversights like the previously mentioned timecard kickout, but other than that it works very smoothly.

Pros

Tech scheduling and Service order authorization process are easy and fluid. Tech reassignment is intuitive and service order creation is fast and easy.

Cons

Timecard adjusting and deleting lines. When deleting lines on timecards the system kicks you back to the start screen and reselects all users instead of just leaving you on the user you're adjusting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 3, 2025

Appreciate the great review, Nick! We appreciate your feedback on the timecard process and are always looking for ways to make the system even better.

TW

Taylor W.

Owner

Automotive

### "My teams experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2025

It has been a thorough process. We use the help line alot and it is very handy to have. The on boarding process was as easy as it could be and i really enjoyed being able to have a one on one expreience while traning.

Pros

My team really enjoys the inventory management system as well as the individual action items. It helps us to keep us organized

Cons

It was a bit difficult to get set up and intergrated with our employees just because of it being so new to our company. We attened the diesel connect conference this past May and that did help to get us more involved.

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

We wanted a better way to manage our inventory and track our techs time

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 8, 2025

Thanks so much for sharing your experience, Taylor! We're glad your team is finding value with managing inventory and service order action items. Also great to hear Diesel Connect and our support team helped make the transition to a new system a bit smoother.

AL

Andrew L.

Chief Operating Officer

Automotive

### "Great choice for any sized repair business, very easy to get set up and ready to use "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2025

Overall I made the right choice selecting Fullbay as my software, the customer service, the training and the initial setup was seamless.

Pros

Was very easy to integrate all of our needs into this program to make it work for us how we needed it to work.

Cons

Adding pictures to work orders as well as profiles is a little clunky and hard to navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/170876/Fullbay/reviews/)

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