# Page 3 | Fullbay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Fullbay the right Preventive Maintenance solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170876/Fullbay/reviews --- Fullbay 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Page 3 - Reviews of Fullbay ## Showing most helpful reviews Showing 51-75 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Mark K. DIRECTOR/SERVICE MANAGER/TECH Transportation/Trucking/Railroad Used the software for: 2+ years ### "GREAT PRODUCT!!" August 12, 2020 5.0 FULLBAY HAS ALWAYS HAD GREAT CUSTOMER SERVICE AND TRAINING. Pros THE ONLY PRODUCT WE FOUND THAT IS TRULY BUILT FOR TRUCK AND TRUCK REPAIR. Cons ONCE YOU UNDERSTAND THE SOFTWARE IT IS REALLY EASY TO USE. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) THEY WERE A TERRIBLE COMPANY TO DEAL WITH AND THE PRODUCT DID NOT WORK FOR TRUCK REPAIR. Review Source Response from Fullbay August 31, 2020 Mark, thank you for this review! We are so glad that you are happy with Fullbay. And, yes! Fullbay was built specifically for heavy duty repair. We appreciate your business and as always, reach out to customer support for any needs you may have at Broward Truck and Trailer, Inc. AD Aaron D. President Automotive Used the software for: 2+ years ### "Great investment" February 24, 2021 5.0 Very happy with the software and the team that is behind it. Pros It offers a lot of features, more than we use, so we have room to grow. Constantly making improvements and upgrades as the needs arise. Tech support is great!! I can't stress this enough. They answer every time we call, they are based in the USA, easy to communicate with, pleasant and are knowledgeable of the software. Cons Reporting function could use so work. We are use to QuickBooks reporting so Fullbay seems limited in that regard. Parts and inventory takes to long to load up each time to access those functions. Reason for choosing Fullbay sales team was professional and knowledgeable. Delivered on everything the said they would. Review Source JA JACOB A. SHOP MANAGER Industrial Automation Used the software for: 1-2 years ### "VERY HAPPY" July 31, 2019 4.0 FULLBAY IS CONSTANTLY IMPROVING THE PROGRAM, HAS A GREAT SUPPORT STAFF. ONE OF OUR PREVIOUS EMPLOYEES EVEN WENT TO WORK FOR THEM ON THERE HELP DESK. Pros FULL BAY HAS HELP US WITH JOB ORGANIZATION, SHOP FLOW, AND EFFICACY . Cons THERE NEEDS TO BE A BETTER WAY TO PRIORITIZE JOBS. Alternatives considered [AutoShop](https://www.capterra.com/p/35810/AutoShop/) Reason for choosing Fullbay MUCH BETTER TRACKING SYSTEM AND BETTER STORAGE SPACE. BETTER INVENTORY RECALL. PRICE. Review Source Response from Fullbay August 6, 2019 Jacob, we are glad to know that you are very happy with Fullbay and that Wheeler Truck Service has improved organization, flow and efficiency by using the software. That is fantastic to hear! Thank you for recognizing our support staff too, they are great. We will let our development team know about your request for a better way to prioritize jobs. Have a wonderful day. DB Duane B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Got my life back" August 26, 2019 5.0 Fullbay enables me to stay on top off my business as i go. I used to have to take days away from work for invoicing, quotes, and other office work. Now when the invoice is ready the only thing left to do is collect the money. Pros Most of my business is mobile/onsite repairs so I like how versatile the software is in the fact that it runs on multiple platforms. Cons The maintenance tracking needs some improvement. It needs to be a little easier to see when the particular services are due Review Source Response from Fullbay August 13, 2020 Hi Duane, thank you for leaving this review. We are happy to hear that you are using Fullbay for mobile and onsite repairs for Bentleys Diesel and Performance. If you would ever like help with shortcuts in maintenance tracking, please reach out to our customer support team. We always welcome your feedback with enhancement requests too! We hope to see you at SEMA again next year, have a wonderful day. MS Marc S. Director of Safety and Maintenance Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy to use and understand" March 1, 2021 5.0 Fullbay has helped simplify our shop processes and made us more efficient. I really can't believe the ease of use. We really haven't even scratched the surface of what this program can do for our shop and customers. Pros Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base. Customer and tech support are very responsive. Cons There really isn't a down side. They are constantly upgrading their features. Switched from [Cetaris](https://www.capterra.com/p/161899/Cetaris-Fleet/) Ease of use and customer portal. Review Source JE James E. Service Writer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Love our Fullbay!" February 19, 2021 5.0 I cant say enough good things about Fullbay, I am so happy with what we can do with the software. Pros The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none! Cons Inventory and applying credits to SO's is the toughest issue for me. An actual app for android or apple would be a welcome addition for my techs. Alternatives considered [EMDECS](https://www.capterra.com/p/49328/EMDECS/) Reason for choosing Fullbay Ease of use and customer service. Review Source Response from Fullbay February 22, 2021 James, thank you for this review about Fullbay. We are so happy that the workflow is benefiting your shop and that you are now paperless! JT Joshua T. OWNER Automotive Used the software for: 6-12 months ### "Fullbay review" August 26, 2019 4.0 REALLY SURPRISE ON OVERALL DIFFERNT ON INVOICES Pros WAY IT BUILD THE WORK ORDER,AND ITS PRICING ON INVOICE. Cons HAVE SEEN NOTHING YET. LIKE OVERALL.WORK GREAT WITH MY CELL PHONE.TABLET OK TOO. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Fullbay BETTER BILLING ,HISTORY Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QUICKBOOKS,WHICH I STILL USE WITH FULLBAY. Review Source Response from Fullbay August 13, 2020 Joshua, Thank you for this review! It sounds like Fullbay is working great for you. We agree, the work order process and invoicing are awesome. Thank you for your business. And feel free to reach out to us anytime if you need support or have enhancement requests. RJ Robert J. Dispatch Supervisor Automotive Used the software for: 1-2 years ### "Fullbay" August 13, 2020 5.0 The ease of tracking calls and sending estimates and invoices to customers Pros Ease of creating Service orders and invoicing tickets Cons Sometimes finding vin# for Trailers after verifying they are right Review Source Response from Fullbay August 31, 2020 Robert, thank you for taking the time to write a review for Fullbay. It is great to hear that you experience ease with creating service orders and invoicing tickets. We will continue to make improvements to the app. We appreciate Magnum's Inc and your business. Thank you! GG Glen G. service manager Oil & Energy Used the software for: 6-12 months ### "Above & Beyond" July 29, 2019 5.0 Great to deal with - support goes above and beyond to help!!! Pros The software helps track a job from start to finish which keeps the shop and customer happy! Cons Can be a little over whelming at first and takes a little time to learn. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed more detailed program! Review Source Response from Fullbay July 31, 2019 Hello Glen, thank you for writing this review. We were delighted to hear that you have had good experiences with our support team-they work very hard to meet the needs of our customers. We are also glad to hear that Fullbay is helping keep the customers at Moores Heavy Equipment happy. We hope that helps them continue to choose your shop for their service. We invite you to continue to reach out to our support team for any help you may need. We plan to continue to earn your business. Have a great day! RG Roberto G. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trucknation Houston" February 19, 2021 5.0 Before Fullbay keeping track of inventory and invoicing customers was a nightmare. Now it is not an issue. Pros Fullbay is easy to use. To keep track of inventory and when you need to order Fullbay is a must. Invoicing customers and keeping track of their repairs Fullbay is perfect. Cons The only 1 issue I can think of is the ability to erase inactive inventory items. Review Source Response from Fullbay February 22, 2021 Roberto, thank you for this stellar review about Fullbay! We are committed to your success and are are really happy that you are able to track inventory and invoice easily now. That is great news. Thank you for sharing. JR JAMES R. SHOP MANAGER Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Maintenance " August 20, 2020 4.0 We are able to track efficiently levels to improve not only the customers time in the shop but also our techs Pros Tracking maintenance is a breeze as long as you have it set up to track. Always updating to improve not only their software but also shops business by pairing with fleetnet and other companies. Cons I dont like that i can not classify the counter sales to a specific class. As a fleet owned shop doing work on our on trucks i cant take anything from inventory to that truck unless i set up a service order. Review Source Response from Fullbay August 31, 2020 James, thank you for this review of Fullbay! We are happy that you find tracking maintenance a breeze. We will continue to make improvements to the app, thank you for the feedback and for your business. KD Ken D. Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great Product" May 10, 2021 5.0 We have experienced many benefits with using Fullbay. We have been able to capture inventory and accurately show usage. Keeping track of core returns is much easier. Knowing the exact amount owed on open invoices is clearly displayed. Being able to invoice our customers timely and know at what point of the repair process a unit is at without leaving the office is a huge benefit. Pros The system has allow our company to cut down on the timeframe of invoicing to our customers. It has also allowed us to be more efficient when ordering parts, by keeping the technicians working in their bays and not at the parts counter. Cons I only wish for a little more editing options. We have had one issue with a counter sale that somehow did not get moved to Quickbooks, and payment was received. It left a balance on Quickbooks even though it showed to be exported, it was not. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Fullbay is 100% integrated compatible with Quickbooks. The switch was to cut down on time spent on invoicing/data entre and adding up mark-ups. Review Source MA Mitchell A. VP Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Fullbay Review" August 26, 2019 5.0 We really like how much this software has streamlined our entire process. From taking the service order to invoicing, it is a smooth slowing system. It helps us track parts, technician time, etc. Pros Ease of invoice Reporting Tracking task and repairs Tracking cost Cons Not very many cons. Sometimes it can be hard to navigate Alternatives considered [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) Reason for choosing Fullbay Fullbay offered more functions and better parts tracking. Review Source Response from Fullbay August 13, 2020 Thank you MItchell for writing this review. It is great to hear that Allen Truck Sales sees how easy invoice and repair tracking is in Fullbay! If you or your team ever need help or training navigating Fullbay, please don't hesitate to reach out via phone or email to our free, unlimited customer service. SM Stephanie M. Office Managaer Transportation/Trucking/Railroad Used the software for: 1-2 years ### "User Friendly Garage Management Software" February 19, 2021 5.0 We love the Software as do our Customers! Pros This software is very user friendly from Office Employees to Technicians as well as Customers. Cons They are a young company and still doing many changes. I wouldn't list this as a Con though as they take pointers and ideas and put them to use in the software with updates. Reason for choosing Fullbay Price and User Friendly and Customer Portal. Review Source Response from Fullbay February 22, 2021 Stephanie, thank you for taking the time to write a review about Fullbay software. We definitely do appreciate the pointers shared with us. We love all the valuable feedback our customers give. And, the Customer Portal is a wonderful feature, glad to hear you are using it. We appreciate your business. DR Dustin R. Sales Automotive Used the software for: 6-12 months ### "Fullbay Review" August 16, 2019 5.0 Overall the program is great easy and quick! Pros I like the fact you can paper trail without paper, with problem of lost inventory this helps with pinpointing who is doing what right or wrong! Cons Probably if I only only have a partial part number its no help ...I would like for the cross references to pull up automatically. Review Source Response from Fullbay August 23, 2019 Thank you, Dustin for writing this review. It is awesome to hear that Fullbay is enabling your business to go paperless and that it helps with lost inventory. That is awesome. We will pass along your suggestion of searching with partial parts numbers to our development team. Thank you for your feedback. RC Raya C. Assistant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Fullbay Review" July 29, 2019 4.0 Pros I really appreciate the Help/Training functionality. When you are learning so much, so fast, it is really useful to be able to go back and search for the "How Too" on a topic you missed, or weren't using initially. Cons I wish that we could have the option to leave notes on inventory adjustments. It would be very helpful to be able to go back and know exactly who and why made the inventory adjustment. I would also like it if we could create our own mandatory fields for the Technician users. This would ensure that all pertinent information was gathered. Review Source Response from Fullbay July 30, 2019 Thank you, Raya for this review! We are so glad you are taking advantage of the training. We want you to love Fullbay and the ease of it. Thank you for the feedback, we are always working to make improvements. Have a great day! AP Andrew P. VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "Fullbay review" July 31, 2019 5.0 Pros I like that it is intuitive in the set-up and use. Cons The search features are limited. I would like to be able to search all repairs for a unit, not just the 1st one on each SO. Review Source Response from Fullbay August 6, 2019 Thank you for writing this review, Andrew. Our team is happy to hear that the set-up and use of Fullbay is intuitive! We will pass along to our development team that you would like to see improvements with the search features. We intent to continue to earn business from Integrity Fleet Services. Have a great day! JM JP M. Owner Oil & Energy Used the software for: 1-2 years ### "Up and Coming!" July 31, 2019 5.0 Up time for me and my team, both at work and at home. We don't have to take work home with us. We are getting our invoices out much faster and with more parts actually billed instead of given away! Pros Easy to navigate, keeps all info at the touch of a finger, no filing cabinets to go through Cons Still being built it seems, but the improvements are coming fast Review Source Response from Fullbay August 6, 2019 Hello JP. Thank you for taking the time to write this review. We are glad you no longer have to file through cabinets, and we love that you are able to work from home too. We will continue to make improvements to Fullbay that we hope will benefit WTX Diesel, LLC. Have a great day! BK Bryan K. Service Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "great product" February 19, 2021 5.0 Fullbay support has been great to help through problems or situations that arise Pros Easy to use and understand. Easy to track technician effeciency. Lots of different reports. Cons sometimes the software will take a long time on certain service orders. Reason for choosing Fullbay n/a Review Source Response from Fullbay February 22, 2021 Bryan, thank you for taking the time to write this review. We are happy you found the software easy to understand and that the customer support has been great. We appreciate your business! JS Jaime S. Owner Automotive Used the software for: 6-12 months ### "Fullbay is great" February 24, 2021 5.0 It’s a great system and really puts the departments in tune to work together in accomplishing great customer service Pros Has a lot of info that is useful and keeps you in check in all departments Cons Has a lot of steps at first but results come later Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reason for choosing Fullbay Better fit and the integration with other great sources Switched from [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) After reviewing it fit our business Review Source LK Luba K. Controller Automotive Used the software for: 1-2 years ### "Ease of daily use" July 31, 2019 4.0 Loving it Pros One central location for time tracking, AP, AR Cons Detailed and accurate WIP and Payroll reporting Reason for choosing Fullbay Ease of use and QB compatibility Review Source Response from Fullbay August 6, 2019 Thank you Luba for this review. We are glad that Fullbay is easy to use at RPD Services, LLC. We appreciate the feedback you gave and we will pass that on to our development team. We hope you continue to keep loving Fullbay. Have a wonderful day! MM MICHAEL M. PARTS MANAGER Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Premier Service Center " February 19, 2021 5.0 Its a great software for the most part. I have use multiple software's and this one seems to preform as expected. Pros The parts requesting from the shop technicians to the parts and service support departments. Cons How slow the receiving of larger parts orders. The return procedure of new and used parts. Review Source Response from Fullbay February 22, 2021 Hello Michael, thank you for taking the time to write this review. We always appreciate feedback. We are glad to hear that the parts request is working well for you. And, we will definitely pass the feedback along to our development team about the speed on large orders. We are committed to your success. Thank you! CP Chad P. General Manger Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Great" August 16, 2019 5.0 Very great after learning the in and outs Pros Instant billing, parts accountability, customer portal Cons Dealing with the return and vendors parts Alternatives considered [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) Reason for choosing Fullbay more for the heavy duty application and customer service Review Source Response from Fullbay August 23, 2019 Chad, thank you for writing this review. We are glad that Fullbay is helping Papas Truck and Trailer Repair with billing, parts, and customers! We understand that dealing with returns and vendor parts can be a hassle. If you have any suggestions of changes we can make to Fullbay to ease that process in your shop, we would love to hear your thoughts. MT Melanie T. Office Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great company- " August 16, 2021 5.0 Pros Easy to use- they have worked with us on programming that we need Cons The accounting side integrates with Quickbooks but exports only and isn't real time. This causes some issues that we have had to work around. Review Source JF Jerry F. Operations Manager Automotive Used the software for: 6-12 months ### "Diesel Repair Shop Software" February 19, 2021 5.0 Very pleased with the Fullbay software. Pros The Fullbay software is totally integrated and a one-stop-shop for making their users run more efficient businesses. The Fullbay software is the total package for any Diesel repair shop. From order entry, automatic vin lookup, inventory management, service order real-time tracking, customer invoicing and automatic integration into QuickBooks for bookkeeping. Cons I cannot really find any drawbacks to using the Fullbay software. Review Source Response from Fullbay February 22, 2021 Jerry, thank you for this wonderful review about Fullbay! Sounds like your shop is using so many of the features in Fullbay to run an efficient business. We are so happy for your shop, and thank you for your business! Talk to a Capterra advisor for free and get results within 15 minutes.