cBizSoft

Exelare

4.5 / 5 24 reviews

Who Uses This Software?

Recruiting Agencies, Staffing Agencies, Consulting & IT Consulting Companies, Staff Augmentation, Large Internal Recruiting Teams (not HR, but recruiting specifically).


Average Ratings

24 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • cBizSoft
  • exelare.com
  • Founded 1999
  • United States

About Exelare

Exelare is made for the teams who make things happen the true recruiters. Dont call it Applicant Tracking Software because thats not what it is. Exelare can and does track applicants, but it is much more than that. Exelare provides all the tools recruiting teams need to find, engage with, and track everything about the candidates they recruit.


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Exelare Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • Collaboration Tools
  • Commission & Payroll Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Exelare Reviews Recently Reviewed!

using the system on a regular basis has allowed me to use the system very easily

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: being able to hold one email while sending another that was composed after the first one. Previous version would not allow this.

Cons: Having to save a Q note after I have written some notes. Some times I forget to do that and the message will disappear. The message should save automatically.

Overall: Ease of use

Great Customer Service

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The thing that I like most about Exelare , is how easy it is to search for candidates. They allow yo to search for candidates in real time

Cons: They are not many things to complain about Exelare. One field where they can use improvement is the way jobs are posted into our website

Fantastic. It's a great system and they respond to any questions/issues immediately.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, intuitive, does everything we need. Customer service is quick and eager to get issues resolved

Cons: We communicate quite a bit through email and the email "theme" system is not very robust. Any changes need to go through the Exelare service team. I would like to be able to create, revise and modify the email themes as needed.

Exelare is very user friendly. I use it on a daily basis to track my clients and candidates.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Their training and support technicians are outstanding and quick to respond to their customer's needs.

Returning customer - great experience with Exelare

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Adaptable, ease of function and ease of learning.
Since joining, we have had a great experience, through sales,support, etc.
Our concerns and needs are heard and met with solutions or edits that meet our needs, and developed on a quick turnaround.
Training is on demand, and always met, for my growing team

Cons: Some things are still manual, and need to be edited and updated.
Initial set up seems to be more of an issue more recently.

Overall: Sales
Support
ease in learning
Good management of information
Lots of details, added through parsing techniques, rather than manual entry...constantly evolving

Exelare has vastly improved our ability to manage job orders and source and process candidates.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Outlook integration makes it easy to add information to the database, be it a new candidate profile or important documents received by email. Exelare also makes it simple to organize information, review candidates, send messages and schedule interviews, and tract candidates' progress.

Cons: The mobile app is still weak and while the tools to post to online job boards are functional we've found it easier to continue to post directly to the vendors' sites using the customized apply links that let us know which board the candidate applied through and the recruiter assigned.

Overall: It has improved the overall efficiency of the agency.

In a word - EXCELLENT!!!

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I researched different options for several years and then came along EXELARE!!! It was exactly what we were looking for at a very reasonable cost!!!

Great customer service, easy to learn software

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This was easy to learn and easy to use. I like the fact that it is in the cloud . If my computer has issues, I can still reach my data.

Cons: Searching is tough. Also, the mobil software doesn't work with the Iphone updates. I wish that could be fixed.

Overall: All of my data in one place. I like being able to dial and to email from the software as well.

Always have a great experience with the product, and the service tech's

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to navigate and many ways to do it. The product learning curve is very steep and you can quickly get it!

Cons: Outlook toolbar; wish you didn't have to login into it ever day to use it, it should initialize automatically.

Great Foundational TS

Feb 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: My organization wanted to step away from Excel based trackers to a more uniform ATS. With restrictions on budget and having different recruitment models under one roof, the customization of this product was ideal. It took some time to work out internally what customization details suited us, but it brought our organization to the next level! We are now able to have more accurate and automated reporting, store candidate related documents in a single solution, and have the ability for the client to have access. We do have a 'wish' list for the future and work with the team for questions.

Pros: Customization options for the product to meet any need whether for a Staffing model or a single client, easy to add additional sources and statuses, reporting options are great once the platform is set per use of organization, options to attach documents/resume to an individual's profile, and support is a phone call or tutorial video away!

Cons: The ability to customize can take time and an additional investment to cater to how you would like it set up regarding standard subjects and like. When sourcing through candidates from the 'Job', once you make a change to a candidate the system, currently, will automatically start you back at A vs. where you left off. Is not compatible with all sourcing sites in order to automatically import at this point so can take a time to manually import the select group of candidates to adds to administrative type activities.

Good Datatbase for sourcing, more to be desired if used for several accounts at once

Feb 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Comments: I think my title pretty much sums it up. If you use Exelare for one client, it is a great database. However, when working on multiple client accounts, it would be helpful to have one login available and then see very database you are tied to for ease of use.

Pros: Dropboxes!

Cons: How information (or lack there of) parse over

Sr. recruiter

Feb 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: This product has grown on me in the past few years but still lacks reporting and also isn't fast at uploading your resumes ...lots of button clicks

Good value, not easy to use

Feb 14, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Overall, this ATS will get the job done. But learning the system has been a huge learning curve, much larger than anticipated or promised. The UI looks a little dated too.

Pros: It's very customizable & there is the capability for the end user to edit & change some fields.

Cons: Reporting is difficult to get your arms around. The logic of this system doesn't work like most ATSs & there's been some difficulty understanding the difference between "Potential" and "Received" candidates in our workflows. Also the data transfer from our old ATS to this one did not go as smoothly as planned. We were told that the linking of candidates & contacts to companies & jobs would happen a day or 2 after the data loaded. Some of the links did generate after the fact, but we're still going in months later & re-linking things.

Cost Effective & Efficient

Oct 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This system is the best cost effective and efficient way to keep track of your candidates while keeping great notes and comments for yourself, for future conversations. I work for a 10 person recruiting agency and other systems are extremely pricey & do the same job.

Pros: record keeping & hot book keeping

Cons: Not a system for a huge corporation

Recommendations to other buyers: to always write detailed information for each conversation you have with a candidate for furute conversations. I have found many times that a candidate's story ir excuses change but if you keep detailed records, you can over come those right away.

Love the new candidate harvesting feature

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use
Great useful features
Their static views allows segregating data very easily
Great impeccable customer support

Overall: Over the alst year I have seen so many new updates in Exelare. I really love their new sourcing tool, it allows you to either review and add the resume, or schedule or auto add. Our recruiters are loving the feature. Also, earlier lot of our DIce monthly views were left unused. Now, we are making sure all the views are used up.

Also, I love their new LinkedIn integration. It allows you to directly open up contact from LinkedIn website.

Their new resume comparison feature is very useful too. If you are looking for an effective easy to use and quick system. Then you should certainly try Exelare.

Also, our database size is about 500k records. Even with that kind of load searching opening candidates is pretty quick. Love their live search bar, awesome a great product supported by great support team.

Vendor Response

by cBizSoft on August 22, 2016

Thank you so much for the kind review Srini! Many of these features are based on feedback from you and our other clients. We have a ton more planned this year as well! We look forward to continuing to support you and your team!

Best ATS We Have Ever Used!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is fantastic and there is no delay in them responding to our needs. Price also a Pro: But ease of use is why we keep it!

Cons: Really cant think of any

Overall: I have used several ATS systems over the years, some very expensive and NOT user friendly. Exelare is very user friendly and fairly priced. We were pulled away with a lot of hype a year ago, it was a mistake to leave Exelare, we returned as soon as contract was up, we wont leave again!

Recommendations to other buyers: The ability to put applicants into the database from our outlook is fantastic! Other ATS systems are not near as accurate from our experience.

Vendor Response

by cBizSoft on June 15, 2016

Randall, we are so excited to have you as a client again and look forward to a long and successful partnership! Thank you for the kind words!

Great Product! Excellent Customer Support.

Jun 02, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Exelare has worked out really well for us in more ways than we had initially thought. It's easy to use, can be customized to your needs and is supported by excellent customer service that has very few parallels. Besides, it's reasonably priced! Exelare has become the backbone of our recruiting operations and has helped us make our operations completely metrics driven. It's customer service gets five stars for technical support and training. The software is great and is very much at par with the well known names like Taleo or Bullhorn and I hope that in the near future the company will make it a bit more flexible for the users to customize it.

Cons: Easy of use, simplicity of the application itself, very metrics driven, excellent response time on technical support.

Recommendations to other buyers: Please look at this software before you look at big brand names. Competitive rates, customer service and how flexible the company is willing to work with you is all very important.

Good ATS

Jun 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to learn and understand

Vendor Response

by cBizSoft on June 01, 2016

Thanks Prasanna, we have enjoyed partnering with you and your team!

Exelare - Best in Class

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a powerful ATS that has delivered what is promised and met 100% of our pain points. It is dependable, efficient, totally customizable and the support team is responsive and knowledgeable.

Cons: I think this vendor is outstanding and allows our team to be ultra efficient. There is one feature that is in development however I get to offer suggestions to the development team and they are responsive.

Recommendations to other buyers: Identify what you want from the software (hit list) and during the demo, it will be explained in detail.

Fantastic CRM!

May 06, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Every CRM has its strengths and weaknesses, but overall Exelare provides all of the functionality I need to perform at a high-level as a technology recruiter. I've compared it to quite a few others out there and although some solutions have some bells and whistles that look cool, as recruiters we tend to do the same things day-in and day-out and frankly Exelare just seems to perform most of these functions simpler and more reliably than most other CRM's. They also continue to improve and innovate constantly, and a lot of it is driven by customer feedback which I really appreciate, and their customer service is consistently spot-on with very fast response times. Overall I love the solution and I'll be sticking with it as long as I'm in the recruiting business.

Cons: If I were giving this review six months ago I would have said that their Outlook integration needs to be improved as well as the process for parsing information scraped from a LinkedIn profile, but both are currently being addressed with production releases happening in the next few weeks (I've seen the beta for one of them), so they've been very aggressive about responding to their users' chief complaints.

Recommendations to other buyers: There are competitive CRM's out there that offer some bells and whistles that Exelare doesn't have, but I would encourage you to think through what you do on a daily basis as a recruiter and match that up with the solution that's going to make that as easy as possible. That's what I did and the conclusion I came to is that none of the other products facilitated my daily tasks as well as Exelare did.

Excellent

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Exelare for one year. The software an a amazing product that is easily customizable and easy to use. The customer service is the best We've ever experienced with any company...always responsive to our questions and customizing requests.
We Highly Recommend Exelare!

Vendor Response

by cBizSoft on May 09, 2016

Thanks so much for the kind words Laxma! We are very happy to serve you as a client.

Industry leading recruiting software

Apr 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: April 25, 2016

To whom it may concern:

I'm writing to offer my strong support and professional endorsement to cBizSoft and their premier product, Exelare. NPPS, Inc. has been a happy customer of cBizSoft for over four years.

Since my original exposure to cBizOne (Exelare's predecessor) in 2011, I have been and I still remain extremely impressed by the product. In addition to having an excellent product, cBizSoft offers a Support staff that is genuinely interested in the success of their client companies and will go beyond expectations to ensure that whatever the request, their client is happy. When shopping for Recruiting Software, we test drove numerous systems, some at a significantly higher price point. We focused on Exelare (then cBizOne) for the ability to customize the look, feel and function. We are extremely happy with our choice and appreciate all that cBizSoft has done to help us become more profitable over the past four years.

Exelare is great recruiter-specific software made by developers that understand recruiting. As a candidate-driven recruiting agency, NPPS does not operate as a lot of agencies do and have asked the support staff at cBizSoft to make numerous and sometimes significant customizations to the software itself over the years. Not only do the good people at cBizSoft stand ready to fix any glitches that might come up, they are also more than willing to go above and beyond expectations when we've needed a new form or even by collaborating with our developers to help perfect our website. With the release of Exelare, we are happy to be able to log directly into our database from anywhere. The mobile app can literally give us access to important contact information, notes, etc. at the touch of a smartphone screen from anywhere. Exelare's Support Staff is very personable and helpful. Typically when we request a customization or even when they are overcoming the occasional technological gremlin, we can count on it getting done quickly and affordably; the two most important considerations for a business.

Vendor Response

by cBizSoft on April 26, 2016

Thanks so much for the kind words Blain. It is of course or pleasure working with you and NPPS!

Exelare is Amazing!

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Exelare for two years. The software an a amazing product that is easily customizable and easy to use. On top of that, the customer service is the best I've ever experienced with any company...always responsive to my questions and customizing requests. They make sure they understand my goals and always exceed my expectations. I Highly Recommend Exelare!

Cons: There is nothing not to like. Exelare is a great software product.

Recommendations to other buyers: Exelare is quite easy to use, the company provides outstanding service, it is a great value.

Fast customizable easy to use solution, 5 star support

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple easy to use solution. Both our sales and recruiting teams love to use. Easily categorize group the data for targeted marketing.

Also, love their Outlook integration and candidate sourcing feature. It is saving ton of time for our recruiters.

Cons they do not have on-boarding. But looks like they are working on On-boarding. Their support is one of the best. I have been in the business for 15 years. These guys have a good rock solid product and a great support team to back up.

Last but not the least, they allow customizing software, screens etc.