--- title: "Appzi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Appzi Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/170887/Appzi-User-Feedback/" page_type: "product" language: "en" --- # Appzi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Appzi ## What is Appzi? Customer experience reporting tool that allows businesses to collect and process user feedback by creating customized feedback icons. ## What is Appzi used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Appzi?[Manage this product listing](https://www.g2.com/products/appzi/claim_requests/new?auto=true) ## Appzi Overview Updated September 2026 AI summary Appzi offers cloud-based tools for businesses seeking to gather, manage, and act on customer feedback within the customer experience category. Designed for companies of all sizes, it provides features such as a dashboard, feedback management, negative feedback handling, and survey creation. Appzi is deployed as a web-based SaaS solution, supporting organizations aiming to improve customer engagement and satisfaction. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Appzi 0.0 VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $29 Per User, One Time Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (2,902) Value For Money 0.0 (0) Value For Money 4.4 (2,333) Customer Service 0.0 (0) Customer Service 4.5 (2,161) ## Appzi alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Appzi Overview ### What company size and specific industries is Appzi built for? Appzi is designed for online businesses that operate websites and SaaS products, along with product managers, product designers, UI/UX designers, and testers who need customer feedback. It best fits companies in digital product and software sectors, especially teams focused on improving website and application experiences. Features and Usability ### What are the key features of Appzi? Appzi offers a dashboard for monitoring feedback activity, along with feedback management and negative feedback management for organizing and responding to user input. Its surveys and feedback features support collecting structured responses and managing feedback data in one place. Getting Started and Support ### What training and onboarding options does Appzi offer? Appzi provides documentation to help teams get started. Documentation serves as written reference material for setup, feature review, and step-by-step guidance when needed. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Appzi offer? Appzi provides chat support for customer assistance. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response speed or helpfulness cannot be confirmed here. ## Features AI summary Based on 3,764 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Appzi supports **Feedback Management** and **Surveys & Feedback**, giving teams a direct way to collect customer input and respond to issues as they come up. However, it does not offer **Reporting/Analytics**. Instead, it provides **Negative Feedback Management** (**48%**), which helps businesses identify unhappy customers quickly and address problems before they grow, allowing teams to improve customer satisfaction and respond faster to experience gaps. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Negative Feedback Management Identify, track, and respond to negative feedback Surveys & Feedback Gauge satisfaction and receive information for improvement and success Appzi 4 features ### All Features - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Negative Feedback Management: Identify, track, and respond to negative feedback - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $29.00 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.