# AxisRooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AxisRooms the right Channel Management solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews --- AxisRooms 4.7 (147) [View alternatives](https://www.capterra.com/p/170914/Hotel-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AxisRooms Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews JK Jothi K OMHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “This channel manager is highly regarded for its efficiency in distributing inventory across multiple online channels, reducing the risk of overbooking and improving occupancy rates.“ November 7, 2024 AP Abhilash P RDMHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Guest are arriving in the hotel and hotel has no ide about the booking since the booking vouchers or intimation mail are not sent to us , imagine this happening on sold out dates and guest travelling with kids are forced to face the trouble despite confirmed bookings .“ February 5, 2025 JK Jothi K OMHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “AxisRooms offers a unified platform for managing bookings, distribution, and revenue, which makes it convenient for hotel operators to oversee multiple functions from a single interface.“ November 7, 2024 JK Jothi K OMHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “While the support team is known to be helpful, there are occasional reports of delayed response times, and will give groundless replies without studying the query, which can be frustrating for users with urgent issues.“ November 7, 2024 KS Kenny S General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Combined features help increase operational efficiency, boost visibility across OTAs, and improve overall revenue performance, which are reasons AxisRooms is popular in the hospitality industry.“ November 7, 2024 HM Hotel The Sunway M Revenue management in hotelHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “At times syncing get error also Book Min/Max length of stay is also not syncing.“ April 1, 2025 AG Arun G Front office ManagerHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “It gives detailed information and is helpful to understand the situation of the hotel and how we are progressing and how we can do better.“ September 6, 2024 GM Gayas M General ManagerHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Occasional system lags during peak times.“ October 15, 2024 ## Showing most helpful reviews Showing 1-25 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chetan K. Chief Product Officer Hospitality Used the software for: Less than 6 months ### "Smooth Integration" October 4, 2024 5.0 Smooth and well supported by professionals Pros The Documentation and Coding standard are upto the industry standards Cons Costing , as i feel as an OTA , we should not be charged. We are a channel for selling and it is a beneficial for a channel manager to get connected with as many OTAs possible. Review Source VR Verified Reviewer Manager Hospitality Used the software for: 2+ years ### "Top-Tier Channel Manager" August 4, 2025 5.0 We are happy working with AxisRooms. it is very easy to use if any problem faced while using the team will help u ASAP. we strongly recommendedto other's atleast try this one time u will find the difference Pros The AxisRooms makes our work so easy so we can focus/spend our time to some where else and it's very easy to use. Cons we didn't remind that we have faced any major issue working with AxisRooms we didn't got any issue working with the same Review Source MS Manoj S. Group Operation Manager Hospitality Used the software for: 1-2 years ### "Axis Room-Review" February 26, 2026 5.0 Pros Simple and Easy to use. Reports are really useful. Customer support is excellent. Dashboard almost gives all information. Cons The mobile app is a bit slow. Changing rates is a bit confusing while using the app. It can be improved. Review Source AP Abhilash P. RDM Hospitality Used the software for: 2+ years ### "PATHETIC EXPERIENCE " February 5, 2025 1.0 You are unable to find a solution for a technical glitch since past 3 months . The hotel is loosing revenue and reputation because of this and no action has been taken till date . Guest are arriving in the hotel and hotel has no ide about the booking since the booking vouchers or intimation mail are not sent to us , imagine this happening on sold out dates and guest travelling with kids are forced to face the trouble despite confirmed bookings . We are getting negative reviews from the guest for no mistake of us and your team keeps giving excuses very day when the issue is raised . As partner we are terribly disappointed with your technical side and for not acting promptly on such sensitive issues despite us cooperating to the best of our ability . Pros Wont suggest Axis room to anyone considering the trouble we are facing Cons Very poor technical team who cant find a solution for an ongoing issue despite 3 months . Review Source SS Shikha S. Front Office Manager Hospitality Used the software for: 2+ years ### "EXCELLENT SERVICE" April 16, 2025 5.0 Excellent and Easily manageable. Can easily work from anywhere while using Mobile App. Pros Quick excess and easy to operate and to work on it. Cons Nothing as such. Not yet got any problem. Review Source HTSM Hotel The Sunway M. Revenue management in hotel Hospitality Used the software for: 2+ years ### "Good Product" April 1, 2025 4.0 Good product . We are working it for past 5 years+ So far . No issues Pros User friendly, nothing specific to add, all necessary features available Cons Can be given a online (zoom) class once a year. At times syncing get error also Book Min/Max length of stay is also not syncing. Review Source RM Raman M. Sales and Marketing Head Hospitality Used the software for: 2+ years ### "Excellent Solution for Hotels !" November 15, 2024 5.0 My overall experience with AxisRooms has been positive. The platform offers reliable tools for managing hotel inventory and streamlining distribution, which simplifies operations significantly. The user interface is intuitive, and their support team is quick to assist whenever needed. However, adding more advanced pricing features, like the ability to adjust rates by percentage for specific dates across all rooms, would enhance its functionality further. Overall, it’s a solid, dependable solution that meets most of our needs effectively. Pros What I liked most about AxisRooms is its efficiency as a channel manager. It’s an excellent option for managing hotel inventory, ensuring seamless updates across platforms. Additionally, their support team is incredibly helpful and responsive, which makes a big difference in daily operations. Cons What I liked least about AxisRooms is the lack of an option to adjust prices by percentage for specific dates or to apply such changes across all rooms at the hotel level in one go. This feature would make pricing adjustments much more efficient. Review Source KS Kenny S. General Manager Hospitality Used the software for: 2+ years ### "A Powerful Tool for Hotel Management with Room for Improvement " November 7, 2024 5.0 It is user-friendly, especially when it comes to managing multiple channels and booking engines. The interface is designed to be intuitive, which means hotel staff can quickly get the hang of using the system. This is particularly important for smaller hotels or those with limited tech resources. Pros Combined features help increase operational efficiency, boost visibility across OTAs, and improve overall revenue performance, which are reasons AxisRooms is popular in the hospitality industry. Cons While AxisRooms offers many powerful tools, the sheer number of features and the depth of customization available can be overwhelming for new users, especially those without prior experience in hotel management software. The learning curve can be steep for hotel staff who are not familiar with advanced revenue management, distribution, or booking engine tools. Review Source AB Amjith B. Operations Manager Hospitality Used the software for: 1-2 years ### "Good service support." March 20, 2025 5.0 Pros Service support, once we face a technical issue. Cons Now a days, usually happening technical errors. Review Source VM Vinay M. GENERAL MANAGER Hospitality Used the software for: 2+ years ### "Excellent Platform to Manage OTA" April 8, 2025 5.0 Pros Ease of Managing all OTA under one platform Cons noithing , everything was good as compare to other OTA Review Source HG Hema G. revenue managet Hospitality Used the software for: 6-12 months ### "Capterra" February 18, 2022 3.0 I use it more for inventory and price management amongst the portals, so thus works for me Pros It is an user friendly software. I love the app version of it so that I can work anywhere and anytime. Cons it is hard to manage offline business in axisrooms, handling FIT and TA business is getting hard. Alternatives considered [Djubo](https://www.capterra.com/p/143927/Djubo/) Reason for choosing AxisRooms So that I can handle the rates and inventory through app version Switched from [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) We didnt need those much of options Review Source RB Richard B. Owner Hospitality Used the software for: 6-12 months ### "Very good so far" August 16, 2023 5.0 so far so good Pros integrated into our PMS which made the onboarding process seemless Cons could do a little better on the customer service side but overall it's been seemless Alternatives considered [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Reason for choosing AxisRooms same functions for lower price. It is integrated into our PMS Review Source TS Tanya S. Digital marketing manager Hospitality Used the software for: 1-2 years ### "Over all its good and easy to use" November 6, 2024 5.0 Easy to use . Over all its good experience with axis room Pros Service of axis room . Easy to approach customer care Cons Has to ask for invoice and earlier they blocked our inventory , without checking payments Review Source NR Neeraj R. Corporate Revenue Manager Hospitality Used the software for: 2+ years ### "Perfect Service Provider" September 11, 2024 5.0 Everything is perfect, As i am using axisrooms from so many years, Specially thanks to \[sensitive content hidden\] is so supportive i am in touch with almost 4 years. Pros One of the key strengths of AxisRooms is its user-friendly interface, which makes managing bookings and inventory across multiple platforms simple and efficient. Cons Nothing, Everything is fine and perfect. Review Source NK Nandha K. Admin Hospitality Used the software for: 2+ years ### "A Good Channel Manager" September 9, 2024 5.0 Very much satisfied with the application and we are associated for almost 5 to 6 yrs itself a proof... Pros Extremely easy handling of channel manager as well as mobile app Cons To have more options in mobile app would be more helpful Review Source AG Amit G. Reservation Manager Hospitality Used the software for: 2+ years ### "Good support" September 2, 2024 5.0 Pros Connectivity with axis room team and fast action Cons The Channel manager and other tools are good Review Source SV Shaji V. FRONT OFFICE MANAGER Hospitality Used the software for: Less than 6 months ### "Service and follow up of Axis rooms " September 26, 2024 5.0 They promptly attend to our queries and provide the best service Pros Service and follow up from Axis rooms are good and always helpful. Cons There is nothing to be mentioned as their bad service Review Source sG sourav G. Revenue team Hospitality Used the software for: 1-2 years ### "superb support staff" August 7, 2024 5.0 Pros support team and training team really good. Cons all kind of services was very impressive. Review Source AH Arshad H. Operations Manager Hospitality Used the software for: Less than 6 months ### "User Feedback" July 24, 2024 5.0 Pros It is user friendly and easy to manage all the bookings with the CM Cons since i have just started using this not much to inform. it is too early to give comment on this Review Source SV SURAJ V. MANAGER Hospitality Used the software for: 2+ years ### "GREAT SERVICE AND ON TIME WORKING" May 11, 2024 5.0 Pros REALTIME UPDATION , ON TIME RESPONSE , NO NEGLEGENCY IN WORKING Cons EVERYTHING IS FINE NO PROBLEM . all service is good Review Source SB Santosh B. CEO Computer Software Used the software for: 2+ years ### "Best budget Channel Manager" February 19, 2024 5.0 Pros AxisRooms Channel Manager is a comprehensive solution for hoteliers seeking efficient management of their online distribution channels. Its popularity stems from several key features that streamline operations and enhance revenue management. Cons Cost: While AxisRooms Channel Manager offers a robust set of features, some users may find its pricing structure relatively high compared to other channel management solutions in the market. The cost factor could be a concern for smaller hotels or properties with limited budgets. Review Source AS Amandeep S. Reservation Manager Hospitality Used the software for: 2+ years ### "Axis Rooms Review" April 23, 2024 5.0 Pros Continuous customer support, easy access to dashboard Cons Everything is working smoothly with AXIS rooms. No dislike as such. Review Source SK Saveera K. MD Hospitality Used the software for: 1-2 years ### "One of the best Channel Manager Solutions " February 16, 2024 5.0 Pros We have been using channel manager for more than yr now. Its easy to use with real time updation. Cons May be work on reports and Analytics which will help us to understand the Market trends. Alternatives considered [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[RateTiger](https://www.capterra.com/p/106890/RateTiger/)[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Review Source BL Basham L. General Manager Hospitality Used the software for: 1-2 years ### "Best supprt" October 27, 2023 5.0 great, all good Pros all time supports.\[sensitive content hidden\] goes an extra mile and helped us in many ways, and always easy to access him. Cons the website needs re login after idle for a while. and the mobile app is not fluid Review Source TV Thomas V. Head of Revenue & Distribution Hospitality Used the software for: 6-12 months ### "Very delighted" June 21, 2023 5.0 Excellent channel manager with a team of professional to support leading hotels. Pros Axisrooms is very a sophisticated channel manager that functions in correlations with Hotelogix, which is same company comes under Axisrooms and both functional in hand in hand, very supportive and helpful to drive our goals. Team are very supportive and dynamic. Cons So far all are fine, but not noticed that anything that I lack in Axisrooms, which I may report later. Reason for choosing AxisRooms Looking at various points we found it is more competitive and user friendly that supports our requirements. Review Source Similar Products Featured