# Page 2 | AxisRooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is AxisRooms the right Channel Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews --- AxisRooms 4.7 (148) [View alternatives](https://www.capterra.com/p/170914/Hotel-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of AxisRooms ## Showing most helpful reviews Showing 26-50 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DGM Dimitry G. M. Front Desk Manager Hospitality Used the software for: Less than 6 months ### "Je recommande" February 5, 2026 5.0 Plus je le decouvre, je me rend compte qu'il est incomparable car ses outils sont incontournable pour une meilleur prise en main sur la gestion dans l'industrie hôtelière Pros Tout en une seule tache pour la mise a jour des OTA ainsi les outils administratives integree facile pour une prise en rapide sous le guide des channels manager tres dynamique. Cons Rien pour le moment car le produit tant a une perfection d'adaption d'utilisation quotidienne ameliorée Review Source VM Vinay M. GENERAL MANAGER Hospitality Used the software for: 2+ years ### "Excellent Platform to Manage OTA" April 8, 2025 5.0 Pros Ease of Managing all OTA under one platform Cons noithing , everything was good as compare to other OTA Review Source AP Aditya P. Director Hospitality Used the software for: 2+ years ### "Good and Easy Module" January 24, 2025 5.0 Good and User Friendly. But the User master can be more Friendly and customization required Pros Instant updation and User Friendly Method Cons Would like to have Date wise/Category wise Meal plan Availability Review Source JK Jothi K. OM Hospitality Used the software for: 2+ years ### "Excellent Support" November 7, 2024 5.0 The platform is generally praised for its easy-to-navigate design, which can be especially useful for staff who may not be very tech-savvy. Pros AxisRooms offers a unified platform for managing bookings, distribution, and revenue, which makes it convenient for hotel operators to oversee multiple functions from a single interface. This channel manager is highly regarded for its efficiency in distributing inventory across multiple online channels, reducing the risk of overbooking and improving occupancy rates. The revenue management tools help in setting optimal room prices by analyzing market demand and competition, which can lead to higher profitability. Cons While the support team is known to be helpful, there are occasional reports of delayed response times, and will give groundless replies without studying the query, which can be frustrating for users with urgent issues. Review Source AF Amor F. reservation manager Accounting Used the software for: 6-12 months ### "Outstanding Channel Management & Exceptional Support"" November 18, 2024 5.0 An absolute 10/10 for the incredible support! Our heartfelt thanks go out to \[sensitive content hidden\] for her outstanding assistance with the Axis Room Channel Manager. Her expertise, prompt responses, and unwavering dedication have made all the difference, simplifying our process and elevating our experience. Truly grateful for such stellar support!" Pros The seamless integration and user-friendly interface of AxisRooms stood out the most. It makes managing bookings across multiple channels incredibly efficient and intuitive. Additionally, their dedicated support, especially from professionals like \[sensitive content hidden\], ensures a smooth experience, making it a reliable choice for streamlining operations Cons While AxisRooms offers strong functionality, occasional system lags during peak hours can be a bit challenging. Enhancements to speed and response time would further elevate the overall user experience. Review Source GM Gayas M. General Manager Hospitality Used the software for: 6-12 months ### ""Efficient Channel Management with Room for Improvement"" October 15, 2024 5.0 My overall experience with AxisRooms has been positive. The platform offers a user-friendly interface and effective tools for managing inventory and rates across multiple OTAs. Their customer support team is responsive and helpful, ensuring smooth operations when issues arise. While there are areas for improvement, such as faster updates and more customization options, AxisRooms has significantly streamlined our distribution process and improved efficiency. Pros User-friendly interface and easy navigation. Excellent customer support with prompt response times. Seamless integration with OTAs and other platforms. Real-time updates and inventory management. Robust reporting and analytics tools to monitor performance. Cons Occasional system lags during peak times. Limited customization options for reporting. Initial setup process can be time-consuming. Some integrations require manual updates. Pricing could be more competitive compared to other platforms. Review Source AS ANAND S. hotel Hospitality Used the software for: 2+ years ### "EXCELLENT/OUTSTANDING" November 12, 2024 5.0 Excellent, Outstanding Efficiency and punctuality, Pros We are completely impressed with your professionalism and service, Cons As of now there is no such bad experience Review Source SK Sathish K. Front office Hospitality Used the software for: 2+ years ### "Flexible and more convenient " November 6, 2024 5.0 It's realy good and to update the dynamic rates more convenient Pros More Flexible and convenient software for OTA to handle and update the rates Cons It is excellent channel manager software Review Source NK Nishantha K. proprieter Hospital & Health Care Used the software for: 6-12 months ### "\[sensitive content hidden\] great service" November 27, 2024 5.0 Pros \[sensitive content hidden\] did help me to solve my problem thank you Cons as i have nothing to say hope will continue Switched from [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Pricing and did not help us during corona Review Source MVB MR. VISHNU B. GENERAL MANAGER Hospitality Used the software for: 2+ years ### "Hotel Chirag" November 11, 2024 5.0 We have an good experience with Axis Rooms. Pros easy to operate and update inventory along with price. Cons We are facing mapping issue with channel manager. Review Source MS MV S. GM Hospitality Used the software for: 2+ years ### "Poor support" October 25, 2024 1.0 Pls improve your customer support. It's been a torrid experience for us off late. Also provide us the Escalation matrix. Pros All good until a few months. Now poor support. Cons Poor support. Complaint resolution in the TAT. Review Source AS ARIYA S. RESERVATION MANAGER Hospitality Used the software for: 2+ years ### "Great service from \[sensitive content hidden\]" October 29, 2024 5.0 Special appreciation to \[sensitive content hidden\]. He is very friendly and we recommend him for best. Pros Special appreciation to \[sensitive content hidden\], He is providing quick customer service and resolving all the issues which we come across. Cons So Far SO Good. In future if any difficulties I come across, will surely let you know. Review Source SSD Shivani S D. ONLINE SALES MANAGER Hospitality Used the software for: 6-12 months ### "Axisrooms is a good portal" October 24, 2024 4.0 Very good, satisfied with the overall working Pros One portal to easily manage inventory and rates for all OTAs \[sensitive content hidden\] is very prompt in his replies, provides solutions timely and is always available on call. 5/5 stars for his service. Cons Tech related issues take a very long to solve. I had an issue which took 15+ business days and still no solution was given to me. That is one area of improvement. Mobile app can be made more user friendly. Review Source AC ANUPAM C. OTA Executive Hospitality Used the software for: 1-2 years ### "GREAT CHANNEL MANAGER" November 5, 2024 5.0 Very Satisfied.Rate Shopper and knight templar both are very good features. Pros Its Easy to Multi update the rate and inventory. Cons sometimes Rate shopper work not properly. Review Source SK Shabbir K. Owner Hospitality Used the software for: 2+ years ### "Best In Class to update the Room rates and Inventory " October 2, 2024 5.0 we don't need men power to update the room inventory while receiving the room booking from different-2 OTA's Pros its Simple Easier and better to use and our hotel inventory is smoothly update everyday. Cons Easy to use and we don't require any self attention to update our room inventory while receiving the room booking from different-2 OTA's. Review Source FN Frazer N. Owner Hospitality Used the software for: 2+ years ### "Training Session review" September 26, 2024 5.0 We are happy to be a partner of Axis rooms & hope our relationship with your company always remains steady & prosperous. Pros The Axis Rooms personnel, their training staff i.e \[sensitive content hidden\] is very efficient & is able to help you in case you have doubts. This builds up the confidence of the Hoteliers & reliability of the system. Wishing you all the best & we hope to connect with you for a long time & both of us grow & prosper... Cons I really appreciate the efforts put by your staff & there is everything positive I need to share till date. Thank you Review Source SS Sahil S. owner Hospitality Used the software for: 2+ years ### "Recommended " November 23, 2024 5.0 Pros Ease Of Use and good support team which helps out. Cons Better UI can be done as the UI makes it more easier to use. Review Source PB Parikshit B. Reservations Manager Accounting Used the software for: 1-2 years ### "highly recommended " November 7, 2024 5.0 very good Experience !! Pros ease of use, speed, assistance & solution oriented team. Cons found nothing so far. Review Source RKS Raj Kumar S. IT Manager Hospitality Used the software for: 2+ years ### "It is excellent" September 30, 2024 5.0 My experience with Axisrooms is excellent. Pros It is very simple to manage and specially the services provided by team are very good and exceptional. Cons It is very simple to manage and specially the services provided by team are very good and exceptional. Review Source VM Vijay M. Revenue Management and Service provider Hospitality Used the software for: 2+ years ### "Experience " September 23, 2024 5.0 Good experience and friendly to use, all time supporter Pros attending the concerns on time and updating Cons Solution quite delay in sometimes and even sometimes booking payment credited to axis rooms Review Source NR Neeraj R. Corporate Revenue Manager Hospitality Used the software for: 2+ years ### "Perfect Service Provider" September 11, 2024 5.0 Everything is perfect, As i am using axisrooms from so many years, Specially thanks to \[sensitive content hidden\] is so supportive i am in touch with almost 4 years. Pros One of the key strengths of AxisRooms is its user-friendly interface, which makes managing bookings and inventory across multiple platforms simple and efficient. Cons Nothing, Everything is fine and perfect. Review Source NK Nandha K. Admin Hospitality Used the software for: 2+ years ### "A Good Channel Manager" September 9, 2024 5.0 Very much satisfied with the application and we are associated for almost 5 to 6 yrs itself a proof... Pros Extremely easy handling of channel manager as well as mobile app Cons To have more options in mobile app would be more helpful Review Source vT vipin T. Revenue Manager Hospitality Used the software for: 2+ years ### "Grt support " September 2, 2024 5.0 Pros Fast connectivity by Axis team, and fast action Cons Best cahnnel manager and other tools are grt Reason for choosing AxisRooms Grt support by axis room team and fast responding Review Source HN Harish N. Finance and Front desk Hospitality Used the software for: 1-2 years ### "One of the leading Hotel software company in India" September 3, 2024 5.0 Great Services. Keep up the good work. Pros It is great support from your team and a channel manager and providing us good services Cons Had no issues operating systems. Review Source MR Madhu R. Revenue manager Hospitality Used the software for: 6-12 months ### "ClubOTA feedback" September 13, 2024 5.0 Pros Rates management and ota's updations is good Cons very late updating the bookings information Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.