# Page 3 | AxisRooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is AxisRooms the right Channel Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews --- AxisRooms 4.7 (148) [View alternatives](https://www.capterra.com/p/170914/Hotel-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of AxisRooms ## Showing most helpful reviews Showing 51-75 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AG Arun G. Front office Manager Hospitality Used the software for: Less than 6 months ### "Axis room review" September 6, 2024 5.0 Till now its been excellent , whenever we have doubt they connect with us on call and help to clear the doubts. Mr. Ranjith Kumar has been a great help. Pros It gives detailed information and is helpful to understand the situation of the hotel and how we are progressing and how we can do better. Cons Its bit complicated to understand some channels however once a person understands can do better . If some channels can be done in a simple manner so it would be great as the staff members can understand. Review Source SV Shaji V. FRONT OFFICE MANAGER Hospitality Used the software for: Less than 6 months ### "Service and follow up of Axis rooms " September 26, 2024 5.0 They promptly attend to our queries and provide the best service Pros Service and follow up from Axis rooms are good and always helpful. Cons There is nothing to be mentioned as their bad service Review Source pR parasuram R. owner Hospitality Used the software for: 1-2 years ### "Excellent Service" August 23, 2024 5.0 excellent service very good coordinate staff Pros fast response Helpful staff Easyly manage Cons good and Very Simple & Very Easy to operate Review Source sG sourav G. Revenue team Hospitality Used the software for: 1-2 years ### "superb support staff" August 7, 2024 5.0 Pros support team and training team really good. Cons all kind of services was very impressive. Review Source ANS Amar Nath S. NA Hospitality Used the software for: 6-12 months ### "Review fir channel manager" July 16, 2024 4.0 My experience with AxisRooms was smooth for first few months. However faced issues since January 2024 until it was resolved in June 2024. Pros Customer support is quick and reverts faster. Cons Sometimes team takes more than 24hrs to resolve some issues. Switched from [eZee Centrix](https://www.capterra.com/p/135677/eZee-Centrix/) Approach & better pricing from AxisRooms made me switch. Review Source AK Ajeesh K. Designated Partner Hospitality Used the software for: Less than 6 months ### "Great promises not delivered" July 26, 2023 1.0 Whatever business problem I was trying to solve with this product isn't solved. On top of that it has become an overhead to manage one more product. Pros Overall, the quality of the product is mediocre. I have nothing good to say about this product. I have been a software engineer and business owner for over twenty years and worked for several reputed brands too. This software is nowhere close to being a mature product. Cons \- Not reliable- Too many "ifs" and "buts", which means you end up doing several tasks manually that this software claims to do for you.- The support team is clueless Reason for choosing AxisRooms Pricing was attractive, and the sales team was good. They disappeared once I paid the money though. Review Source AH Arshad H. Operations Manager Hospitality Used the software for: Less than 6 months ### "User Feedback" July 24, 2024 5.0 Pros It is user friendly and easy to manage all the bookings with the CM Cons since i have just started using this not much to inform. it is too early to give comment on this Review Source KB Katrina B. Director Hospitality Used the software for: 2+ years ### "Great and prompt customer service " October 14, 2023 5.0 Very good. The customer support team are excellent, specially Daminni who is my account manager. They addressed an issue I was having with generating payment links for manual bookings and resolved the matter in a timely and professional manner Pros Easy interface, but could make updating availability a little more user friendly Cons When updating availability for future months after saving it goes back to current month Reason for choosing AxisRooms I chose Axis as I have been using the booking engine for some years satisfactory. I was recommended the channel manager by a colleague and it was my first choice seeing as I had good results with the booking engine Review Source VR Verified Reviewer Revenue Manager Hospitality Used the software for: 2+ years ### "Very Good Product - Recommended " February 11, 2022 5.0 Overall Its Good - Highly Recommended Product Pros Easy to Use , Support was good , Specially \[SENSITIVE CONTENT\] Cons all Good , till Now i didnt face any Glitches Alternatives considered [Djubo](https://www.capterra.com/p/143927/Djubo/)[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Reason for choosing AxisRooms Got a Good Review from the Existing Users , Its Good We are Using for Morethan 2 Years Review Source SB Santosh B. CEO Computer Software Used the software for: 2+ years ### "Best budget Channel Manager" February 19, 2024 5.0 Pros AxisRooms Channel Manager is a comprehensive solution for hoteliers seeking efficient management of their online distribution channels. Its popularity stems from several key features that streamline operations and enhance revenue management. Cons Cost: While AxisRooms Channel Manager offers a robust set of features, some users may find its pricing structure relatively high compared to other channel management solutions in the market. The cost factor could be a concern for smaller hotels or properties with limited budgets. Review Source SV SURAJ V. MANAGER Hospitality Used the software for: 2+ years ### "GREAT SERVICE AND ON TIME WORKING" May 11, 2024 5.0 Pros REALTIME UPDATION , ON TIME RESPONSE , NO NEGLEGENCY IN WORKING Cons EVERYTHING IS FINE NO PROBLEM . all service is good Review Source KV Kapul V. Operation Head Hospitality Used the software for: 2+ years ### "Excellent Product" August 4, 2021 5.0 Pros Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. \[SENSITIVE CONTENT\] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price. Cons everything is perfect . We have not faced any difficulty Review Source DN Deepak N. property owner Hospitality Used the software for: 6-12 months ### "As caption says it helps bussinesses like ours ghoose better way of functioning" June 13, 2024 5.0 Pros Ease in mananaging inventary heps us to manage bussiness proper way Cons All managable to the mark of our expectation Review Source Shaharuzzaman R. Assistant Manager Hospitality Used the software for: 2+ years ### "AxisRooms Channel Manager - Best Channel Manager for your property " October 1, 2020 5.0 I am using AxisRooms Channel Manager almost 2 years. Overall I found Amazing. The support team are very much responsive and resolve issues in short period. Pros AxisRooms Channel Manager is one of the best channel manager I used in my career. The operating system is very simple and sync for new property takes 15 to 20 minutes. Almost all features are remarkable, specially – OTA Manager from one panel and GDS features. Cons AxisRooms Channel Manager performance is notable except few minor errors, such as – don’t have access to change extranet password of any OTA, need to approach support team. Review Source SK Saveera K. MD Hospitality Used the software for: 1-2 years ### "One of the best Channel Manager Solutions " February 16, 2024 5.0 Pros We have been using channel manager for more than yr now. Its easy to use with real time updation. Cons May be work on reports and Analytics which will help us to understand the Market trends. Alternatives considered [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[RateTiger](https://www.capterra.com/p/106890/RateTiger/)[STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Review Source DS Dilmohan S. GENERAL MANAGER Hospitality Used the software for: 2+ years ### "Ease of Use" August 31, 2023 5.0 Pros Its easy to operate, with multiple functions Cons Integration was very smooth and it took very less time to configure. Hope it remains same and proves its name Review Source HG Hema G. revenue managet Hospitality Used the software for: 6-12 months ### "Capterra" February 18, 2022 3.0 I use it more for inventory and price management amongst the portals, so thus works for me Pros It is an user friendly software. I love the app version of it so that I can work anywhere and anytime. Cons it is hard to manage offline business in axisrooms, handling FIT and TA business is getting hard. Alternatives considered [Djubo](https://www.capterra.com/p/143927/Djubo/) Reason for choosing AxisRooms So that I can handle the rates and inventory through app version Switched from [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) We didnt need those much of options Review Source SB Suraj B. Reservation Manager Hospitality Used the software for: 2+ years ### "Good option for Hoteliers " April 6, 2023 5.0 Pros Channel Manager usage was good and easy Cons PMS function is not upto date and meta-search engines are not linked such as Trip advisor and Trivago. Review Source BL Basham L. General Manager Hospitality Used the software for: 1-2 years ### "Best supprt" October 27, 2023 5.0 great, all good Pros all time supports.\[sensitive content hidden\] goes an extra mile and helped us in many ways, and always easy to access him. Cons the website needs re login after idle for a while. and the mobile app is not fluid Review Source BS Basha S. Hotel Hospitality Used the software for: Less than 6 months ### "Good Product to use" April 24, 2024 5.0 Good customer support especially \[sensitive content hidden\] who is one of a reason to choose the axis rooms for our another venture. Pros User friendly product, Easy to train the new comers Cons Not in particular but give notifications or pop up messages if any on area to improve where we lacking Alternatives considered [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Reason for choosing AxisRooms Customer support and realistic product. Review Source MA MOHIT A. GENERAL MANAGER Hospitality Used the software for: 1-2 years ### "AXIS MANAGEMENT" March 6, 2024 5.0 Pros EASE OF ACCESS AND USER INTERFACE OF THE SAME. Cons THE USER CRASHES BECAUSE OF THE SERVER AT TIMES Review Source TV Thomas V. Head of Revenue & Distribution Hospitality Used the software for: 6-12 months ### "Very delighted" June 21, 2023 5.0 Excellent channel manager with a team of professional to support leading hotels. Pros Axisrooms is very a sophisticated channel manager that functions in correlations with Hotelogix, which is same company comes under Axisrooms and both functional in hand in hand, very supportive and helpful to drive our goals. Team are very supportive and dynamic. Cons So far all are fine, but not noticed that anything that I lack in Axisrooms, which I may report later. Reason for choosing AxisRooms Looking at various points we found it is more competitive and user friendly that supports our requirements. Review Source GR Ganeshan R. MD Leisure, Travel & Tourism Used the software for: 6-12 months ### "User Friendly " April 22, 2023 5.0 User friendly and Cost Effective Pros BAR Pricing is an instant update, uploading the pricing just like that Cons Block Channels, MLOS setup , tech Team Support is very low Review Source RB Richard B. Owner Hospitality Used the software for: 6-12 months ### "Very good so far" August 16, 2023 5.0 so far so good Pros integrated into our PMS which made the onboarding process seemless Cons could do a little better on the customer service side but overall it's been seemless Alternatives considered [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Reason for choosing AxisRooms same functions for lower price. It is integrated into our PMS Review Source Sujin J. Group Operations Manager Hospitality Used the software for: 1-2 years ### "AxisRooms Channel Manager is easy to use and cost effective product." March 7, 2018 4.0 Pros Unlike most other Channel Manager's present in the market, AxisRooms allows for monthly billing and payment and ability to choose the required product, rather than buying the complete suite. Cons Have noted error syncing multiple times. Need to sync, every time we change the inventory. If a mapping is broken, we will not get any notification. IOS version is still not available. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.