# Page 5 | AxisRooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is AxisRooms the right Channel Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews --- AxisRooms 4.7 (148) [View alternatives](https://www.capterra.com/p/170914/Hotel-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of AxisRooms ## Showing most helpful reviews Showing 101-125 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KJ Karan J. Partner Used the software for: 2+ years ### "Great UI and outspoken Customer Service. " March 12, 2018 5.0 Pros Having used their software for more than 2 years now I can proudly vouch for their services Their UI is great and easy to manage with several options that other competition does not provide. The team is proactive in answering all queries and go out of the way to help make better use of the platform. Cons It can improve by adding more functions and options to help facilitate a better management of the property Better complaince for regional use would be much appreciated. Review Source MK Mohan K. FOM Hospitality Used the software for: 2+ years ### "Good Service" July 9, 2022 5.0 Pros We have been using this channel manger from the past 5-6 years, its good and we have connected to our other 3 properties. Cons Service part is good, immediate response Review Source AG Ajith G. F.O.M Hospitality Used the software for: Less than 6 months ### "A Good Connectivity Partner" October 8, 2022 4.0 Very happy about this software till now. I have used the same software earlier in some other hotels too. Pros it is very user friendly and has a good team in marketing and operations. All issues will be immediately attended & resolved. Cons Maping issues with some channels..Even after one and half months they are not able to resolve the existing maping issue with yatra.com.. Rooms available in their site on our sold out day which is marked in CM. Taking too much time to resolve such issues. Reason for choosing AxisRooms It is a known software for me. Review Source vS vivek S. Owner Hospitality Used the software for: 6-12 months ### "Very helpful" December 13, 2023 5.0 Pros very helpful for us who manages different different property for different Inventry and different different portals. Cons all the things I like for last 4/5 month Review Source SS Shantanu S. Partner Hospitality Used the software for: Less than 6 months ### "Amazing Support System" May 22, 2023 5.0 Pros Good and easy interface, it took us a while to catchup with the software but than it made a lot of things easier. Cons It would be very handy if the application could be more user friendly with an option to make reservation. Review Source Anupama S. Revenue manager Hospitality Used the software for: Less than 6 months ### "Axis Room Training and usage" March 16, 2022 5.0 Pros easy to understand and use. Have learned the whole CM process within an hour. Cons nothing as such, I am new to the software Review Source GN Ghassan N. General Manager Hospitality Used the software for: 2+ years ### "Administrator opinion" September 20, 2022 4.0 Comfortable Pros User friendly and practical and well Supported. Cons Syncing rates & inventory to the OTA's Review Source SS Suresh S. Manager Online Business Hospitality Used the software for: 2+ years ### "Suresh Sugathan" October 30, 2018 4.0 Overall it has been a great experience working with Axisrooms and the team. We look forward towards more products from the team which would help us improve our business and connectivity. Pros User interface is easy to understand and navigate. Constant up gradation and fine tuning has made this software competent with any international software. The team has been quick in responding to any issues. Cons Not much apart from few technical issues. Review Source ST Suyash T. Cluster Revenue Executive Hospitality Used the software for: 6-12 months ### "Awsome Channel Manager" December 14, 2021 5.0 Pros RTA Distribution Management Customer Support Cons NA. I Have been using Axisrooms for while now and have been accustomed to it. Review Source PK Partha K. Revenue Director Hospitality Used the software for: 1-2 years ### "Perfect All Rounder" November 5, 2018 5.0 With one software I am able to manage all facets of my hotel. This has resulted in increased occupancy and better customer feedback. Pros It provides a comprehensive suite of application needed to manage a hotel. Revenue Management, Reputation Management, Competition Tracking along with the regular channel manager feature. Cons Nothing as such. The price can be more competitive Review Source AJ Ajit J. Revenue manager Hospitality Used the software for: 2+ years ### "Functionality rich & cost effective" May 23, 2019 5.0 Pros This software gives all functions to match up for all needs to be in budget+ properties at very reasonable price. Cons Nothing found except overall internal team coordination. Review Source SD SUDHAGAR D. Administrative Assistant Used the software for: 1-2 years ### "Make all the work in a simpler and easiest way" March 12, 2018 4.0 More bookings frequently with repeated visits by the guests increases our revenue in a upward move.So recommend to all Pros visibility to all the features at a glance.More familiarity with the access and too easyto handle all. Cons pricing feature not understandable perhaps it will change not in a proper manner so difficul to enter into the feature Review Source MS Manish S. Assistant Manager Hospitality Used the software for: 6-12 months ### "Superb" February 22, 2019 5.0 Pros This is one of the best channel manager which i have ever used being in a hospitality sector from past 1.5 year. It is simple to operate with multiple functionalities,It does not take more than 5 minute to onboard a new property via axisroos channel manager. You can various functionalities like daily report,booking data,rate plan restriction,no show,revenue maximixation and a lot more. Customer support is excellent,anywhere you stuck just give them a call,they are ready to help at any time. One of the best i feature that i liked is there is no sync issue which i saw while using other channel manager. Cons Nothing is there to not like about this software. Review Source MF Mohammed F. Owner Hospitality Used the software for: 1-2 years ### "Very good " January 9, 2023 5.0 Pros Ease of use and we have not faced any issue in double booking Cons Ease of use , whenever I want I can block the dates Review Source BM BINOD M. GENERAL MANAGER Hospitality Used the software for: 2+ years ### "GREAT SUPPORT SYSTEM" May 23, 2019 5.0 HAVE GREAT PEACE OF MIND AFTER I HAVE HIRED AXIS ROOM. Pros RATE FLOW TO ALL CHANNEL, MAINTAIN PARITY ACROSS CHANNEL , Cons NOTHING, THEY HAVE GREAT CUSTOMER SUPPORT Review Source SC Saurabh C. Owner Used the software for: 1-2 years ### "It amazing. It makes the hotel booking system so simple." March 6, 2018 5.0 Pros Spontaneous updation of inventory. Even if it doesn't respond some time we still can get it done over the phone and that's also very quick. Cons It should have app which would have made it more easier. As now days every software has a app which make more convenient to use. Review Source YP Yogesh P. General Manager Hospitality Used the software for: 2+ years ### "this channel manager is so ease to use especially for room and rate .. " March 7, 2018 5.0 we get more booking by the anther OTA Pros sum time 15 to 20 second update the rate and room .i like your Connectivity Status this is a super most popular work station . Cons i like to this channel manager Booking History , ARC Day wise booking history i like is mostly use this function in axis Room ... -iu Review Source JP Jayasankar P. Director-Operations Hospitality Used the software for: 2+ years ### "Axisrooms" October 30, 2018 5.0 Pros Customer Support Immediate redressal of concerns Ease of use Convenient mobile app Specific report generation Cons Annual charges could be more reasonable. Change in user platform need to be informed and required interactions to be done for the user to get ease with new interface. Review Source sM santanu M. ACCOMMODATION MANAGER Hospitality Used the software for: 1-2 years ### "Review on Training" June 23, 2022 4.0 Training was good but let me use at first. Pros Let me use at first before using the software. Cons Training was good but let me use at first. Review Source SS Shivaprakash S. Owner Hospitality Used the software for: 1-2 years ### "It does basic things well. Support in India is iffy. " March 7, 2018 3.0 I am more assured of being able to prevent double booking. Pros Does synchronize calendars well. Mobile App to block dates handy useful. Setting up new properties is relatively simple as well. Cons We don't have access to change few things. Basic thing like if I change the extranet Password of any OTA need to approach support in India to make those changes in Channel manager. This process is not as good as it needs to be Review Source NT Nafisa T. Reservation Manager Hospitality Used the software for: 6-12 months ### "Best ever channel manager within budget" March 5, 2019 5.0 By using this software we reduce our time and easily we are managing our all OTA'S and GDS from one panel. It is best ever solution to manage all types of online booking for a Hotel Pros Most important feature is the Analytics where easily i can get the performance report my OTA'S Cons It is fantastic channel manager from one panel can mange OTA, GDS as well as Booking Engine from one Panel. Review Source AK Arun K. Managing Director Used the software for: 2+ years ### "Easy to work" March 10, 2018 5.0 Pros Ease of updating property information and promotions . View calendar for each category rooms. Able to view customer details Cons Unable to collect payments from no shows. We have keep looking for guests request. Pulse not working Review Source AA Ajins A. BDM Hospitality Used the software for: 1-2 years ### "Need to Improve service" October 26, 2018 4.0 The Channel Manager is very user friendly. The customer care service was perfect approx one year before. The mail response was not prompt and not completion of our requirement is not fulfilling in time mail/call. We request you to allocate one staff for some number of properties, it will help us for the single point communication. Pros The software is very user friendly. Bibin -Sales Manager is very helpful Cons customer care service need to be improved Review Source SB Swarup B. General Manager Hospitality Used the software for: 6-12 months ### "Nice and Useful Software" July 21, 2022 5.0 Pros 1\. Prompt Service Support 2. Easy To use 3. OTA channels Integration Cons Nothing. Some changes may be done to upgrade the booking engine backend. Review Source SM Sharavanan M. General Manager Hospitality Used the software for: Less than 6 months ### "Friendly Software" December 8, 2022 5.0 Pros Easy to access, Friendly customer care team. Reason for choosing AxisRooms Easy to access, Friendly customer care team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.