# Page 6 | AxisRooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is AxisRooms the right Channel Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170914/Hotel-Channel-Manager/reviews --- AxisRooms 4.7 (148) [View alternatives](https://www.capterra.com/p/170914/Hotel-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of AxisRooms ## Showing most helpful reviews Showing 126-148 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use aK aqil K. owner Hospitality Used the software for: 1-2 years ### "all good easy use." March 10, 2018 5.0 no rate disparity. and easy to change inventory Pros fast changing easy to use all good. change all inventory and prices in one click. saves online portals from rate disparity. Cons Review Source PS Padamvir S. Executive Partner Hospitality Used the software for: 6-12 months ### "Fake promises and zero substance" February 8, 2019 1.0 I used AxisRooms' services not only for their Channel Manager but also went the whole nine yards and took their Revenue Management package as well (channel manager was included in this). Throughout our association their team could not produce the deliverables and kept making excuses. The sales people nonchalantly withdrew once the sale was through and proved to be a big zero for dependability. Response time by call centre was a pain as well. In the end when I decided to end their services I had to go all the way up to their CFO to ask them to stop billing me month on month even after having ended their services. This is just one big fraudulent firm is what it is. Pros The only strong point that works in favour of AxisRooms is the empty promise their sales people make. Cons Backend support could probably be the worst in the industry. Review Source DC Dinuk C. Director Hospitality Used the software for: Less than 6 months ### "Excellent Service.." November 23, 2022 5.0 Excellent service and quick setup will definitely recommend my partners. Pros Easy to manage the bookings and most the service from the team. Cons Does not have an app to use for apple phones. Review Source SSD Shailendra Singh D. Manager Hospitality Used the software for: 2+ years ### "Best service " February 15, 2019 5.0 Whenver we face any problem axis rooms team is giving information in seconds and ready to help Pros By using it ease our bookings and other information Cons I think we are satisfied with this software Review Source AS Anatya S. General Manager/owner Hospitality Used the software for: 2+ years ### "Simple function + great customer service" July 26, 2022 5.0 very responsive costumer service Pros Easy to navigate and apply changes such as allotment and rates. havent experienced any technical error yet Cons not connected to reservations so hard to deal with allotment Review Source MV Mathew V. General Manager Hospitality Used the software for: 2+ years ### "Excellent service and very supportive " November 18, 2022 5.0 Mr japesh is very helpful and ready to assist us at any time of the day /night. He is very prompt to the complete the given work. Such a person is very asset to the organization. Pros Channel management and booking engine.And easy to handle Cons The soft were is very much user and customer friendly . Review Source SK Shailja K. Marketing Manager Hospitality Used the software for: Less than 6 months ### "Great Product" January 13, 2022 5.0 Pros It is user-friendly. One of the best channel managers I've used so far. Cons They can improve more on the OTA promotions feature. Review Source JM Jayaprakash M. Manager Hospitality Used the software for: 1-2 years ### "perfect partner" October 26, 2018 5.0 This channel manager is friendly keeps you away from stress. just give your data and relax all done by Axis room. Pros the fuctionality and speed is the most beneficial . Cons Easy to use and 100% trouble free and reliable. Review Source MS Moly S. Reservation Executive Hospitality Used the software for: 1-2 years ### "Best solution to fixed room inventory." June 24, 2021 5.0 I'm getting fan of this axisrooms. I love to this OTA platform Pros As a reservation executive sometime i need to use the axisrooms to the absence of my Boss. It's very easy to maintain the inventory to control all rooms. Cons We are using this axisrooms to get a good overview our hotel that how much room we can allocate for online travel agent (OTA) Review Source AB Abdul B. Manager Hospitality Used the software for: 1-2 years ### "Very easy to understand and use" February 15, 2019 5.0 Overall, it's a good deal. Pros \-easy to use. -rates and inventory can be updated easily -very good customer support . Cons \-software changes are very often. -UI needs to be improved Review Source AM Aathi M. Owner Hospitality Used the software for: 6-12 months ### "Good customer care" February 15, 2019 5.0 Over all good. Reasonable staff. I recommanded one of my friends in Thekkady. Pros Immediate response if we contact them for any problem Cons Very bad blocking and put restriction for using the site if delay in making their bill. They have to email us before blocking the usage of their site, Review Source vK vinoth K. gm Hospitality Used the software for: 2+ years ### "overall its good and need to improve in apps" March 10, 2018 5.0 business wise important tool in the market we cant compare with others its latest and advanced Pros ease to access to the end user and friendly customer support update is main tool to maintain it easy in axis rooms Cons most we can use only inventory and rate update we cat use finance and invoice kindly improve on mobile apps Review Source RG RITWIK G. manager Hospitality Used the software for: 1-2 years ### "GOOD " February 19, 2019 3.0 BETTER EXPERIENCE Pros EASE OF USAGE AND USER FRIENDLY EXPERIENCE Cons SLOW ACCESS SOMETIMES IT IS TAKING MORE TIME Review Source KJ Keshav J. CEO Hospitality Used the software for: 6-12 months ### "Ease of use with super economical features" October 26, 2018 5.0 Ease of operation to manage business on a large scale Pros The setup is absolutely smooth with constant support from the Onboarding team. Trained executives make it very easy to understand and execute the work. Cons Sometimes gets stuck due to technical glitch. Review Source HC Hariprasad C. Owner Hospitality Used the software for: Less than 6 months ### "Its Not Great" January 5, 2018 2.0 I never recommend this product to none,As a Hotelier I know, we need help from CMS,PMS any time , if you purchase axis you will not get any support from them when its necessary. Pros Its very common in my region thats reason I get a try , I have used Axis Channel Manager for Almost 3 Months,it doesn't help me as what i expect, I got many overbooking , sometimes booking hasn't updated in PMS. Cons Bad customer support, when ever you need quick support,don't think about them.First few days it was nice better than djubo,but you try eZee and feel the difference. Review Source dG diptesh G. consultant Hospitality Used the software for: 2+ years ### "Easy to use and standard features for daily use" September 11, 2022 4.0 Its good, easy to use and good customer support Pros Ease of use and clean dash board. Cons Reports section needs improvement. Review Source BX Baby X. Owner Hospitality Used the software for: Less than 6 months ### "Good" September 8, 2023 4.0 Good Pros Good service with good support with \[sensitive content hidden\] Review Source BR Balakrishnan R. Director Hospitality Used the software for: Less than 6 months ### "Work Friendly Channel Manager For Hotels & Resorts " November 9, 2022 4.0 Good Pros Inventory pricing integration option is amazing Cons Nothing to mention, at times it is slow may be due to network issues, otherwise fine Reason for choosing AxisRooms Good response from sales team Review Source Baratharun R. Owner Hospitality Used the software for: Less than 6 months ### "Decent and economical Channel Manager" December 13, 2018 5.0 Pros The pricing is effective. Syncs with third parties very well. Cons A mobile app to update the inventory and pricing will be great. Everytime logging on from a browser is tedious. Review Source SS Siddhant S. Reservation Manager Hospitality Used the software for: Less than 6 months ### "A cost-effective platform which allows users to manage inventories in one single click." March 6, 2018 5.0 The cost of the software is very phenomenal. Pros The setup team is friendly. They teach all the basics so anyone can use this platform even a computer beginner. The User Interface is friendly which allows users to understand the functionalities. Cons There are new OTAs like MobiKwik and PayTm. We want to tie up with them but it is hard to manage inventories from this platform as they have not collaborated. Review Source MW Mekala W. owner Hospitality Used the software for: Less than 6 months ### " good start" February 23, 2019 4.0 I use this channel manager since last October 2018 , up to now I have not find any overbooking troubles. also I want to thank MS Kavindi who is Business Development manager in axisroom Srilanka. Pros this helps me for easily manage my property avoiding over bookings. Cons sometime it takes too time to save manual updates on inventory and pricing Review Source RR Rakesh R. Manager Hospitality Used the software for: 6-12 months ### "Good and usefull" March 12, 2018 5.0 My sales increased a bit Pros Its easy and its very useful,its also economic and handles all the extranet hackles easily on one platform Cons Its not having mobile application version properly,few function are only available on desktop version and not mobile app Review Source NB Nishant B. propwriter Computer Software Used the software for: Less than 6 months ### "good service, real time software. please make ios software. also work on promotion opection so we " March 9, 2018 5.0 Pros its a real time software. immediately price and inventory can update. overall its a good software for all. Cons promotion can not be applied in all chennels. so they have to make that we can apply promotion fronm channel manager. 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