Best For

Higher Education Professionals in Recruitment, Enrollment Management, Student Success, IT, and Marketing Communications.

Product Details

Building meaningful connections with students starts with your first interaction. Empower your admissions office to recruit best-fit students with tailored email communications, an intuitive online application, a decision review tool and more - all in one comprehensive CRM. TargetX is a managed package solution built on Salesforce, the world's most powerful CRM platform, and designed specifically for higher education professionals.

Contact Details

TargetX

http://www.targetx.com

Founded in 1998

Located in United States

Email Template Builder
Email Template Builder
Email Template Builder
Schools App - Newsfeed
Student Success Dashboard
Applicant Scorecard

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Recruitment CRM Features

Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management
Application Management
Assessment Management
Candidate Management
Colleges / Universities
Evaluation Management
Fee Management
Financial Aid Management
Forms Management
K-12
Recruiting Management
Scoring
Self Service Portal
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Recruitment CRM Reviews

Showing 5 of 18 reviews
Overall
4.4/5
Ease of Use
4.2/5
Customer Service
4.2/5
Robert D.
Director of Information Management Services
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 15, 2018

“The people at TargetX are very easy to deal with. ”

OverallImproved admissions recruiting and tracking.
ProsOut of the box, the product meets the bulk of our needs. Being built on Salesforce it is very easy to extend the capabilities. Release update procedures and documentation have improved a great deal since 3 years ago and quarterly releases are much easier to install. Support is very helpful and I've often received help from support that would have required paid consulting from other vendors. The software we purchased came bundled with Informatica for ETL task, primarily data imports. TargetX provides and maintains the import specs to handle various common imports such as the Common App and SAT scores. Their support implementing those imports has been very good. We recently implemented their tool for creating spec based applications and review processes. We chose to use their consulting services for the implementation and they were extremely organized and efficient in their approach. I was impressed.
ConsI would like to see them accelerate the process of being compatible with SalesForce's relatively new Higher Education Data Architecture.
Reviewer Source 
Source: Capterra
March 15, 2018
Jay M.
AVP for Enrollment Services
Education Management, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 12, 2018

“the CRM has been a game changer that has allowed me to transform my recruitment process.”

Overallthe ability to track all of my application sources. prior to Target X all my applications were stealth. I am also now able to move beyond excel hell for events.
ProsI consistently use events, email, reports, dashboards and I love Schools App. There is something empowering in being able to set up and execute your own emails.
Conslearning curve is steep. It took me a while to get where I am in terms of proficiency. It was almost a year before I was able to get completely comfortable. I think the issue was some of the naming conventions.
Reviewer Source 
Source: Capterra
March 12, 2018
Verified Reviewer
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 26, 2019

“Quality Higher Education focused CRM”

ProsBuilt on the Salesforce Platform which has many benefits Customized and well thought out packages/solutions designed for higher educations Company values and is responsive to customer feedback and uses feedback to improve the product
ConsCustomer support response time can be slow and occasional non-answers Limited out of box support regarding standard Salesforce patches, notices, and updates
Reviewer Source 
Source: Capterra
April 26, 2019
Avatar Image
Michael A.
Salesforce Administrator
Music, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 8, 2018

“Solid product that does what we need it to do. ”

ProsFlexible product, integrates with Salesforce so can use all of the features of Salesforce, so any Salesforce admin can pick it up eventually.
ConsIt can be confusing for new users to learn the TargetX side of it. The upgrades can be a pain as they are released roughly every 30 days and its tough for our groups to test that quickly.
Reviewer Source 
Source: Capterra
March 8, 2018
Andrew P.
Dean of Admissions and Financial Aid
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 8, 2018

“This product is excellent and has allowed our operation to jump forward in capabilities.”

ProsI like the flexibility and the self-administration of the software. This flexibility has allowed our team to roll out the software to both our admissions and our financial aid teams.
ConsI wish there were more opportunities to engage in helping to direct future development of the software.
Reviewer Source 
Source: Capterra
March 8, 2018