# TargetX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TargetX Software - reviews, pricing plans, popular comparisons to other Higher Education products and more. Source: https://www.capterra.com/p/170934/Recruitment-CRM/alternatives --- # TargetX Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TargetX ## What is TargetX? TargetX delivers out-of-the-box CRM solutions in Recruitment and Retention that allow higher education professionals to get back to the business of delighting students with a mobile-first, personalized, and outcomes-oriented student experience. Transform enrollment management and drive admissions productivity with our communications tool, online app, reporting and more. Motivate lifelong student success with our Schools App mobile community, appointment scheduler, predictive analytics, and more. ## What is TargetX used for? [Higher Education](https://www.capterra.com/higher-education-software/)[Admissions](https://www.capterra.com/admissions-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TargetX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.targetx.com&name=TargetX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TargetX 4.3 (20) VS. [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting Price $0.01 per user, per month Starting Price $5000 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (20) Ease Of Use 4.4 (124) Value For Money 4.2 (19) Value For Money 4.7 (101) Customer Service 4.3 (20) Customer Service 4.9 (118) ## TargetX alternatives Highest Rated [4.9 (4,787)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,429)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,752)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,039)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about TargetX Overview ### Which roles and teams benefit most from TargetX? TargetX is most used by admissions, enrollment, and student services teams that manage recruitment pipelines, applicant communications, and financial aid coordination. Operations, data, and IT leaders rely on it to maintain system integrations, reporting, and CRM workflows, while web and marketing staff support lead capture, website forms, and prospective student engagement. Answer based on 20 reviews Overview ### What company size and specific industries is TargetX built for? TargetX is designed for higher education institutions, especially colleges and universities, with teams in recruitment, enrollment management, student success, IT, and marketing communications. It fits organizations of varying sizes within the higher education sector rather than general business use. Features and Usability ### What are the key features of TargetX? TargetX offers CRM, dashboard, and predictive analytics for tracking and reporting, along with routing and territory management for lead assignment. It also includes admissions management, applicant tracking, application management, and recruitment management, plus campaign management, email marketing, workflow management, and self service portal features for student and candidate processes. Integrations ### Which third-party tools and platforms does TargetX integrate with? TargetX integrates with Conga Composer, FormAssembly, and SMS-Magic. These integrations support document generation, forms, and SMS messaging use cases, giving TargetX a focused set of connections for admissions and campaign workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does TargetX offer? TargetX provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does TargetX offer? TargetX provides Email/Help Desk, Phone Support, and Chat. Reviewers describe support as mixed: some say questions are answered quickly and clearly, while others report slow response times, occasional non-answers, and delays resolving issues or bugs. Answer based on 5 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Admissions Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handle the registration and admission process for existing and new students Forms Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Self Service Portal 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Application Management Track, manage and store the applications of potential future members, customers or candidates Assessment Management Creation, administration, and evaluation of assessments or tests Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results TargetX 26 features Handle the registration and admission process for existing and new students Track, manage and store the applications of potential future members, customers or candidates Creation, administration, and evaluation of assessments or tests Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Build, track, and maintain relationships with candidates Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Create and send email blasts/campaigns Pre-made examples and templates for emails Schedule and manage the logistics of activities and other gatherings Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Track collected or paid charges for services performed or access granted Store, manage and track all forms in a centralized location Plan, organize and set up the date, time and location of a candidate's individualized interview Predict future data based on historical data sets Receive data and information in real time Active reporting of data and metrics Plan availability and assign specific time slots for tasks and resources Automatically calculate score after the assessment Online portal through which end users can access the system, manage tasks, or obtain information Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Organize customer data and accounts by user or geography Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (20) 4.5 Based on 20 reviews ## Pricing Value for money 4.2 (19) Basic $0.01 Value for money 4.2 (19) 4.2 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (20) 4.3 Based on 20 reviews ## User reviews Overall rating 4.3 Based on 20 reviews Filter by rating 5(8) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TH Timothy H. CEO Information Technology and Services ### "TargetX was the Premiere Admissions Software for Salesforce " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 15, 2023 TargetX still provides a great Admissions Platform on Salesforce. Their Customer Service is very good. Implementation teams are very easy to work with. Pros TargetX replaced a clunky admissions and application process from a huge Higher Ed company that was bleeding clients. TargetX was the innovator in the space of Admission on Salesforce.Oh, I can't forget, TargetX does email better than all the others - including Marketing Cloud. ANd the cost is included!!!! Cons TargetX WAS the best. Two main factors have hampered them. 1. Salesforce has created Education Cloud. With their R&D money, TargetX is getting left in the dust. 2. Liaison's purchase of TargetX has reduced their focus on making the TargetX platform the best. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tara R. Webmaster/SEO Specialist Higher Education ### "TargetX is a game changer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2022 We are able to track communication and retention with each student from the moment of their first interaction with our institution. Pros I worked with setting up the email templates. The emails were easy to set up and customize. You could use the provided templates or you could customize them to your specific needs. Cons I did not like not being able to customize the email's html as a whole. You had to do it in sections. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Assistant Director, Operations and Data Management Higher Education ### "Quality Higher Education focused CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 26, 2019 Pros Built on the Salesforce Platform which has many benefits Customized and well thought out packages/solutions designed for higher educations Company values and is responsive to customer feedback and uses feedback to improve the product Cons Customer support response time can be slow and occasional non-answers Limited out of box support regarding standard Salesforce patches, notices, and updates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jessica W. Data Analyst Education Management ### "Recruitment Planning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2018 Target X makes reporting, planning, and helping students easier. Pros Target X makes the schools application and website entirely mobile friendly. Cons Nothing! Wish we would have switched to Target X sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Information Technology Systems Higher Education ### "Love using TargetX CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 4, 2018 Pros East of use and setup was a plus and the fact that it ran on Salesforce was an added bonus. Cons Event module needs a little more work to allow you to do more custom data collection. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User senior staff ### "Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2018 the recruitment team has easy work to get the required candidates due to this software Pros recruitment CRM is available on mobile phone and tablets hence this enables the user to move from one location to the other with the data. the customer service provides future solutions with product upgrade to enable users stay ahead of the competitor The software also stores social media information for example Facebook and twitter this eases the communication between institution and the client It supports large file storage for candidates/ clients Cons the Pricing of Recruitment CRM annual subscription is at high cost at least it should be lowered so that small institutions can easily afford the annual subscriptions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Brian F. Admissions Coordinator Education Management ### "A great tool for managing higher Ed applications" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 10, 2018 Easily interface and communicate with applicants to our school. Pros The amount of control we have over our applications and applicant experience is unmatched. This software gives built onto Salesforce gives us the ability to easily communicate with our applicants allowing a smoother application process. Cons The customer service can sometimes take a long period of time to respond to queries or to resolve issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Chris W. Student/Manager ### "Good but many restrictions." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2018 Good product with restrictions. Pros Appearance was appeasing and well-suited for our needs. Customer service was quick to answer the questions that the team came up with and were excellent communicators. The system was easy to setup as well. Cons Cost can be a factor for some here. We looked into it before ultimately settling somewhere else. Good experience but restricted in some of the things that you can do and information that you can get. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Loreli B. Admissions Coordinator Higher Education ### "Slow to get Problems Solved" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 3, 2018 We utilize TargetX as the CRM for our Applications to our programs. Pros I enjoy the dashboard capabilities as well as the appearance of the CRM. Other than that there's not much else. Cons There are a lot of restrictions when pulling reports, a lot of bugs that needs to be worked out each time a new release was implemented, and customer service is very slow to respond most of the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. America C. Web Designer ### "Great job of Target CRM " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 7, 2018 Pros Great job of Target CRM I am really happy with the result obtained and very satisfied with the services that I offer, undoubtedly one of the best in terms of customer relationship management. Cons I really do not have any complaints to give, I'm very happy with the services that I offer Salesforce, I recommend it 100%, they will not regret working with her. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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