TargetX

Recruitment CRM


4.5 / 5
16 reviews

Who Uses This Software?

Higher Education Professionals in Recruitment, Enrollment Management, Student Success, IT, and Marketing Communications.


Average Ratings

16 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TargetX
  • www.targetx.com
  • Founded 1998
  • United States

About Recruitment CRM

Building meaningful connections with students starts with your first interaction. Empower your admissions office to recruit best-fit students with tailored email communications, an intuitive online application, a decision review tool and more - all in one comprehensive CRM. TargetX is a managed package solution built on Salesforce, the world's most powerful CRM platform, and designed specifically for higher education professionals.


Recruitment CRM Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management

Recruitment CRM Reviews Recently Reviewed!


The people at TargetX are very easy to deal with.

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Out of the box, the product meets the bulk of our needs. Being built on Salesforce it is very easy to extend the capabilities. Release update procedures and documentation have improved a great deal since 3 years ago and quarterly releases are much easier to install.

Support is very helpful and I've often received help from support that would have required paid consulting from other vendors.

The software we purchased came bundled with Informatica for ETL task, primarily data imports. TargetX provides and maintains the import specs to handle various common imports such as the Common App and SAT scores. Their support implementing those imports has been very good.

We recently implemented their tool for creating spec based applications and review processes. We chose to use their consulting services for the implementation and they were extremely organized and efficient in their approach. I was impressed.

Cons: I would like to see them accelerate the process of being compatible with SalesForce's relatively new Higher Education Data Architecture.

Overall: Improved admissions recruiting and tracking.

the CRM has been a game changer that has allowed me to transform my recruitment process.

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I consistently use events, email, reports, dashboards and I love Schools App. There is something empowering in being able to set up and execute your own emails.

Cons: learning curve is steep. It took me a while to get where I am in terms of proficiency. It was almost a year before I was able to get completely comfortable. I think the issue was some of the naming conventions.

Overall: the ability to track all of my application sources. prior to Target X all my applications were stealth. I am also now able to move beyond excel hell for events.

Capterra-loader

Solid product that does what we need it to do.

Mar 08, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Flexible product, integrates with Salesforce so can use all of the features of Salesforce, so any Salesforce admin can pick it up eventually.

Cons: It can be confusing for new users to learn the TargetX side of it. The upgrades can be a pain as they are released roughly every 30 days and its tough for our groups to test that quickly.

This product is excellent and has allowed our operation to jump forward in capabilities.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the flexibility and the self-administration of the software. This flexibility has allowed our team to roll out the software to both our admissions and our financial aid teams.

Cons: I wish there were more opportunities to engage in helping to direct future development of the software.

Capterra-loader

Solid product that has a ton of features and potential.

Mar 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Innovation and new features are added regularly. Highly customizable based on our business needs. Many options for end users, records, and administrators.

Cons: Can be overwhelming for CRM manager to handle all the requests and issues that can pop up. Documentation can be difficult to track.

We have had an intense learning curve while implementing this product.

Mar 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Each piece is built for customization and is very flexible to fit our needs. We have had the opportunity to learn a new system that automates many processes saving staff time and improving productivity.

Cons: With customization comes the curse of hindsight being 20/20. In the beginning we ran into a lot of moments where we were trying to use the system and were told that support couldn't help us because it was beyond our scope of work.

Implemented Recruitment with no issues, but still struggling to implement the online application.

Mar 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Provides a lot of robust features for recruitment purposes and allows for customized communication plans. Automates communications with our prospective students and our recruiters.

Overall: You need someone that understands salesforce to implement effectively. We hired someone with specific Salesforce experience so we can utilize the tool to its fullest potential. Additional staffing is not ideal when needing to implement software.

Satisfied

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: recruitment CRM is available on mobile phone and tablets hence this enables the user to move from one location to the other with the data.

the customer service provides future solutions with product upgrade to enable users stay ahead of the competitor

The software also stores social media information for example Facebook and twitter this eases the communication between institution and the client

It supports large file storage for candidates/ clients

Cons: the Pricing of Recruitment CRM annual subscription is at high cost at least it should be lowered so that small institutions can easily afford the annual subscriptions

Overall: the recruitment team has easy work to get the required candidates due to this software

Slow to get Problems Solved

May 03, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the dashboard capabilities as well as the appearance of the CRM. Other than that there's not much else.

Cons: There are a lot of restrictions when pulling reports, a lot of bugs that needs to be worked out each time a new release was implemented, and customer service is very slow to respond most of the time.

Overall: We utilize TargetX as the CRM for our Applications to our programs.

A great tool for managing higher Ed applications

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The amount of control we have over our applications and applicant experience is unmatched. This software gives built onto Salesforce gives us the ability to easily communicate with our applicants allowing a smoother application process.

Cons: The customer service can sometimes take a long period of time to respond to queries or to resolve issues.

Overall: Easily interface and communicate with applicants to our school.

Love using TargetX CRM

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: East of use and setup was a plus and the fact that it ran on Salesforce was an added bonus.

Cons: Event module needs a little more work to allow you to do more custom data collection.

Capterra-loader

one of the best

Apr 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I loved having chosen Recruitment CRM, their work is one hundred percent impeccable and the attention they provide was my favorite part, currently it is difficult to find companies like this but this was definitely one of the best.

Cons: Personally I have nothing negative to say about this company, everything was excellent and I would not tire of recommending it, it will always be my first options

Good for enrollment and marketing

Mar 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Good quality Student information System that streamlines enrollment. It allows real time communication with leads. Integrated email marketing platform allows seamless communication and tracking.

Cons: Cost is high for what you get. The mass email system can be a bit buggy , it will work one day then not work the next day. Their email system could use an upgrade.

Capterra-loader

Great job of Target CRM

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great job of Target CRM I am really happy with the result obtained and very satisfied with the services that I offer, undoubtedly one of the best in terms of customer relationship management.

Cons: I really do not have any complaints to give, I'm very happy with the services that I offer Salesforce, I recommend it 100%, they will not regret working with her.

Good but many restrictions.

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Appearance was appeasing and well-suited for our needs. Customer service was quick to answer the questions that the team came up with and were excellent communicators. The system was easy to setup as well.

Cons: Cost can be a factor for some here. We looked into it before ultimately settling somewhere else. Good experience but restricted in some of the things that you can do and information that you can get.

Overall: Good product with restrictions.

Great software

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: A great extension that allows you to organize the windows to suit the public, has a minimalist design but is very interesting.