# ClinicSoftware.com Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClinicSoftware.com - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/170948/ClinicSoftware/alternatives

---

# 

 ClinicSoftware.com Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClinicSoftware.com

## What is ClinicSoftware.com?

Revolutionize Appointment Scheduling with Clinic Software CRM and Copilot AI Say goodbye to scheduling chaos! Our CRM software, powered by Copilot AI, is your ultimate business assistant, designed to streamline appointment management and supercharge your growth. Here’s what makes us different: AI-Powered Optimization: Copilot AI shows peak times, suggests ideal scheduling slots, and automates your booking flow, maximizing efficiency. Smart Client Engagement: Automated reminders, confirmations, and follow-ups keep your clients informed and reduce no-shows. 24/7 Online Booking: Offer your clients the convenience they expect with an intuitive booking system that’s always open. Save Time, Scale Faster: Let Copilot AI handle the repetitive tasks while you focus on growing your business.

## What is ClinicSoftware.com used for?

[Medical Spa](https://www.capterra.com/medical-spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£99.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClinicSoftware.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ClinicSoftware.com/&name=ClinicSoftware.com)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClinicSoftware.com

4.6 (12)

VS.

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

£99.99

Per User, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (12)

Ease Of Use

4.6 (3,475)

Value For Money

4.6 (12)

Value For Money

4.7 (3,089)

Customer Service

4.4 (12)

Customer Service

4.6 (3,106)

## ClinicSoftware.com alternatives

[4.7 (116)](https://www.capterra.com/p/133845/BookSteam/reviews/)

Starting price

$19.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,250)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

ClinicSoftware.com 88 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Offer to rent a booth to freelance professionals

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Plan an event's time and location

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Designed for medical spas

Specific for use in spas and salons

Use AI to generate content in the form of text, images, videos, etc.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Ability to chat online in real time

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Manage and support multiple locations

Track and monitor patient no-show rates

Track and organize on-call shifts

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Website through which businesses can sell goods or services over the internet

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and organize physician schedules and pertinent information

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor and manage customers' perceptions about a business, product, or service

Track and monitor reviews of products or services

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Record, update and manage waiting lists

Track the position in queue in real-time

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.6 (12)

Free Trial

Free Version

Premium Edition 1 user

£99.99

Per User,Per Month

Professional Edition: up to 5 users

£149.00

Other,Per Month

Enterprise Edition: 10 Users

£249.00

Other,Per Month

Ultimate Edition

£349.00

Other,Per Month

Value for money

4.6 (12)

4.6

Based on 12 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (12)

4.4

Based on 12 reviews

## User reviews

Overall rating

4.6

Based on 12 reviews

Filter by rating

5(10)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RB

Roger B.

Clinic Director

Hospital & Health Care

### "Good application but could be great if only their customer service was up to the job. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 25, 2020

Pros

Lots of useful functionality and quick to adopt new technologies. Good hosted web solution that has useful links into such apps as CRM, merchant payments and SMS.

Cons

Technical support team is often dismissive and non responsive, reported faults and issues go unresponded to. Chasers sent to follow up regarding the reported issue which are frequently also ignored or defensive / dismissive reply is offered.

Switched from

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

Lack of functionality required for our business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kate S.

Clinic Director

Health, Wellness and Fitness

### "Excellent Clinic Management Software, Highly Recommend!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2020

My clinic has been using Clinic Software for over a year and it has been an extremely valuable tool for our business. I moved over to Clinic Software from Pabau which I had been using for 3 years but was having continuous problems with Pabau, especially in the financial management and reporting functions. I had reviewed many different clinic management systems before choosing Clinic Software. The other systems I was looking at only had part of the functionality I was looking for. They also lacked the capabilityI of a two way API to connect with other software systems. I came across Clinic Software which seemed to do everything I needed. I booked a demo with them and was very impressed. was getting frustrated. It was a big decision to move from Pabau as the transfer of such huge amounts fo data was always going to be problematic. But the team at Clinic Software were fantastically supportive even though Pabau would not help at all. It did take a while to get the data across, as a lot had to be uploaded manually exporting data from Pabu was very difficult. The Clinic Software team have customised the software to suit my business needs and have been excellent in their support and customer service. They are able to build and add on functions that you may recommend and can build individual reports should you need further information. The day to day use of the system is excellent both for my team that are in-house and for my reception team who are off-site.

Pros

The day to day function is very easy to use. There is a wealth of automation that can be set up which will save your team hours of work so they can concentrate on their clients. Booking both online and offline is very easy. Financial data is always correct which is crucial and connects with our payment systems and direct debit systems.

Cons

My only recommendation or suggestion for improvement would be to make the reports more visual. The data is always correct but it would be nice to see some visual graphs, pie charts etc.

Switched from

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

Constant issues with financial data and reports being incorrect. No automation functions ad no two way API.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Simona G.

Director

Consumer Services

### "Complete disappointment "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 15, 2019

Whilst using their software we kept having problems with the password, as it would log us out. Each time you have to fight to get through to a member of the team. \[SENSITIVE CONTENT HIDDEN\] in particular is very rude and told me once that even a 5 year old can follow the instructions. The entire system is muddled up with no clear structure. The only reason why I took them on is because they have good selling lines and I have been forced into it. Everything else: needs huge improvements. I’m now with Pabau and we are so much happier, they go out of their way to fix a problem.

Pros

I believe their only upside is that they tell you you get an app included in the package, which they have failed to give me.

Cons

Logged us out multiple times and unrecognised our password.

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

I have been miss-leaded into thinking Clinic software are better with easier features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 26, 2019

Dear Simona, I was wondering how much they paid you that you even mentioned their name in the review? If you will read Apple guidelines app you must create your own Apple Developer account and authorize a developer (us) that you never did! That's the ONLY reason, however coming from them to us and then back to them because they paid you, you should be ashamed. When we are the best in the industry we do expect this level of hate from our competition, however deep down you already know you didn't do right creating a fake review. From ClinicSoftware.com with love.

FS

Filip S.

Manager

### "Best software. Best customer experience."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 27, 2017

Many. Try and you don´t regret.

Pros

Upgradability. There are no impossibilities in functions. They are constantly improving. Super dynamic team. And you get the benefit from upgrades from other clients. You don´t talk to machines or human bots (humans that answer like bots), you talk with responsible people that help you and value you was a client.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Michael W.

Co-founder, Director

Health, Wellness and Fitness

### "We love the online booking platform that open our business 24/7 for appointments!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2017

A lot of online appointments from the online booking platform!

Pros

We love the online booking platform that open our business 24/7 for appointments! It is a great way to open the business 24/7 and take online appointments and payments even when the Salon is closed or middle of the night! That's amazing!

Cons

We want more marketing features for the online booking platform! This is great but more marketing features for the online booking platform is not a bad idea!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kingley C.

DIRECTOR, FOUNDER

Health, Wellness and Fitness

### "Very good system. We are using it for tanning services, minutes and packages."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2017

All the team at So Glam likes the software and the great features! Great saving time software system!

Pros

Very good system. We are using it for tanning services, minutes and packages at SOGLAM ESSEX Salon. We love it.

Cons

We would like more flexibility on the tanning section, otherwise all the other features are really good and comprehensive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VE

Victoria E.

Director

Health, Wellness and Fitness

### "I really love the software. We are using it in Cyprus. We like all the features."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2017

Sales, appointments and customers!

Pros

I really love the software. We are using it in Cyprus. We like all the features. Great software! Thanks!

Cons

We want ClinicSoftware office in Cyrprus so we can be more close to the support team! We like the features and the support! :D .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rita S.

Co-founder

Health, Wellness and Fitness

### "We love the feature to track the courses of sessions that we are using it for Laser Hair Removal."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2017

Very happy with tracking the Laser Hair Removal courses, installments, payments and notes. Also happy that we have received few free custom features for our business needs!

Pros

We love the feature to track the courses of sessions that we are using it for Laser Hair Removal to track session, installments, payments, customers, reminders.

Cons

We want ClinicSoftware.com to open an office in Norway as we are a Norway business and they are in London, UK but we are very happy and we do not feel the distance and the time zone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Kate T.

Director, Owner

Health, Wellness and Fitness

### "I can see our clients and the real-time availability with just one click from any device, anywhere."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2017

We are growing the business and we are very happy with the support team with the custom features they have created for and the new features we have in place from one month to another! We have more business and more customers.

Pros

ClinicSoftware® .com has not only help our business but also help us to analyse the business performance and improve our marketing campaigns. This is a great software for us to keep track of her appointments and to give clients a convenience of checking availability and booking online with automatically reminders to reduce no shows. All day and night the system work for us generating more appointments and sales, saving our time and get the things organised in a professional and chronological order. With ClinicSoftware® .com are really growing the business and we are very happy with the support team with the custom features they have created for and the new features we have in place from one month to another.... very happy!

Cons

I don't know... the fact that we are not with our business address next to their office so we can pop in for more training maybe....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Abigail D.

Clinic Manager

### "We love the iPad feature where we can sign totally paperless consent forms and take client pictures!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 21, 2017

Pros

We are a French Beauty Clinic located in Marylebone, Harley Street London. We love the iPad feature where we can sign totally paperless consent forms and take client pictures! There are lots of great features, easy to use, consent forms is amazing, incredibly easily, easy to find past appointments, dob, all the details and notes. I was in Spain and I had full access to the business from there, that's amazing, I had access to the appointments details, activity, end of the day very easy, really interesting that in the activity we can see when the text reminders has been sent, on this day at this time, with the activity timeline we can see who and when has treatment staff member, customer details and everything we want to see about that customer, including the notes, their payment methods. We like the reports section with how much they paid, the most popular products. Our doctors love the Rejuvenation feature where they can take pictures before and after for all the customers. The commission report is very very good, also the best therapist performance report is amazing. The support is very professional. A huge amount of features and there are so many different things you can do with the system, staff rota, stock take, sales, everything you need to have to run and grow your business. If you need a software to run on auto-pilot, the ClinicSoftware.com is the company to work with. Just go for it. They have everything that you need. Also they can create custom features for you.

Cons

We want ClinicSoftware.com to come in our clinic and work for us FULL-TIME if possible we really like working with these people and I do not know what to do to employ their team working for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/170948/ClinicSoftware/reviews/)

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