Who Uses This Software?

Organizations using the Zendesk Suite to support their customers.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
  • Free Version
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Tymeshift
  • tymeshift.com
  • Portugal

About Tymeshift

Workforce management software to better manage your entire contact center operations through Zendesk.

Tymeshift Features

  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Tymeshift Reviews Recently Reviewed!

Capterra loader

Great time tracker & employee management tool for ZenDesk

Aug 01, 2018

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: I really enjoy the features and how it is built perfectly for ZenDesk. If you are running a large Help Desk company, these insights are invaluable.

Cons: The stand-alone product isn't as good as other time trackers on the market for the money, which I'm sure they are aware of, because it is truly meant for amazing insights within ZenDesk.

Overall: Actionable analytics for workforce management.

Vendor Response

by Tymeshift on August 09, 2018

Hi Rowdie!
Thank you so much for taking the time to leave this review. We value all the comment we get from our customers and we really appreciate your constructive feedback.
Be sure that we work hard everyday to make Tymeshift the perfect WFM tool for your Team.
Thanks again.
Have a great day!:)