# MyWebsite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MyWebsite the right Website Builder solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/170967/1-1-MyWebsite/reviews --- MyWebsite 3.5 (54) [View alternatives](https://www.capterra.com/p/170967/1-1-MyWebsite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MyWebsite Ease of use 3.8 Customer Service 3.5 ## Pros and Cons in Reviews MS Madhusudan S Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “A complete website can be created in only a few days. When you purchase a domain name from 1&1, you receive great services including emails, sub-domains, and email forwarders.“ February 20, 2023 CC Courtney C Wed DesignerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “The software did stall a few times and I had to reload and sometimes log in again to continue working.“ June 30, 2022 MS Madhusudan S Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “A complete website can be created in only a few days.“ February 20, 2023 KB Kevin B PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “I lost everything and despite spending 10 hours+ on the phone, they were unable to help.“ May 13, 2022 Torikul I Web Developer & WordPress ExpertInternet, 2 - 10 employeesUsed the software for: 1-2 years. “I have used Ionos for both big and small websites, It was helpful but best suitable for big websites.“ September 18, 2021 KB Kevin B PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “It got to a point where they would eventually just cut my call off. “ May 13, 2022 MS Madhusudan S Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “It's incredibly straightforward and convenient to utilise this tool.“ February 20, 2023 Torikul I Web Developer & WordPress ExpertInternet, 2 - 10 employeesUsed the software for: 1-2 years. “They talk about the performance because it is the most important thing of a web server. But I didn't get satisfactory results from them for small websites.“ September 18, 2021 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Torikul I. Web Developer & WordPress Expert Internet Used the software for: 1-2 years ### "Good hosting providers but need to improve the server performance" September 18, 2021 3.0 My experience with Ionos is not friendly, but yes it was helpful for me. Helped me in every step so easily, but also was the reason of my problems. Pros I got so helpful customer services support from Ionos web hosting. The setup process is easy and effective, you can do almost everything without any problem. Even the main thing is, I really like the page load speed of Ionos, it's superb. I have used Ionos for both big and small websites, It was helpful but best suitable for big websites. A good thing about 1&1 is, they will give you a free domain for one year with a hosting package. Cons I can mention just one con about Ionos which is their server performance. They talk about the performance because it is the most important thing of a web server. But I didn't get satisfactory results from them for small websites. Shared hosting is terrible, website uptime is too poor and often shows 404 bad gateway. I didn't get these kinds of problems on the higher packages, but lower packages really bad. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) I switched to GoDaddy website builder for my work purpose. Review Source AB Andrew B. Owner, Operator Retail Used the software for: 6-12 months ### "Handy lil website builder, with lots of products that add value to your brand." November 9, 2024 4.0 They make things pretty easy, and over the course of a whole project you end up saving a ton of time which is exactly what I want so overall it's been a great experience. Pros IONOS has a ton of products, and since their mostly sold separately (or can be) you can mix and match according to say your business or DEV needs. I for one like to have a store where I can sell premium merch, but display the art side of my business on a beautiful WordPress. Cons Well I don't love them calling me at home. I'm on the IONOS website all the time tinkering with my domains or chatting up customers, you can hit me with a notification or something and I'll probably take a peak at it. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing MyWebsite I like checking out their deals, plus I had a few domains from IONOS already so it made sense. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Sometimes you spend so much time trying to DEV via your WordPress that you forget you're in the fashion industry. Review Source Dan K. Owner Marketing and Advertising Used the software for: 2+ years ### "Stay far away from 1&1 IONOS" March 17, 2020 1.0 When I don't need anything or support it is fine. But good luck when you need help on anything... Pros The product overall is very easy to use, but the downfall is when you need help or support or have a question. That is where is goes downhill. Cons Support is horrible, I have been a customer for over 10 years and recently when having an issue with one of my domains - I have spent time on their chat support for hours only to be told to call, when you call - you get put on hold and the times when they don't hang up on you, they are of no help, other than escalating the case / issue, they are NO help and don't really care or have any urgency when you are dealing with you business domains. Reason for choosing MyWebsite I did a very long time ago. But will now be switching things over to a different company. I would stay away if you value your money and most importantly your time. Review Source VR Verified Reviewer Animator Animation Used the software for: 2+ years ### "An Easy Website Tool, with a Catch" July 8, 2020 4.0 1&1 is really easy to use and I can handle the constant spam emails and calls, but I know many would be annoyed at the lack of privacy. Pros Its very easy to use and very cheap compared to other websites. Setup is very simple and once its up there isn't much else to do to keep it running. Cons 1&1 IONOS has a history of selling out your information to others, even if you opt in to their private WHOIS. I constantly get emails about web solutions from random companies (that tend to word things the same way, suspiciously) as well as phone calls claiming to be IONOs trying to sell more services. Review Source Tuot N. User Information Technology and Services Used the software for: 2+ years ### "One of all domain name providers that i loved it." November 26, 2019 5.0 It is easy to use with the wordpress websites. It helped me to save time and money. You are easy to integrate the domain name to their hosting or another hosting providers. When the first time i used their domain name, I liked it. It is great thing to use. Pros I like this website because it is an easy way to use. It helped for the online marketing with more profits. I think that it is better other providers. I also a web developer and I suggested IONOS for the projects that i did to my clients and they also are happy to use it. I tested lots of the domain name provider and I think that the product of IONOS is okay to use. Cons I think that the price of renew plan should decrease 30%. I feel that it is a little difficult to use this website on the mobile phone, i hope that it will be improved more in the future. Review Source SM Stephanie M. Entrepreneur Arts and Crafts Used the software for: 6-12 months ### "Your site will get hacked " June 14, 2022 1.0 Horrible. My site was hacked. Customer service has no idea what they are doing. Just a horrible company. Even migrating my site away was a nightmare. Pros Nothing good to say about this company. Cons Their customer service laughed at me when I told them my site was down. He said I needed to log in to my account to access my control panel and websites I tried to tell him I wanted to check the website from a customers viewpoint, who won't be logging in and he was very condescending. My site was hacked multiple times with porn and pa reading articles loaded overnight, despite the security SSL and other recommendations. DO NOT USE THIS COMPANY Switched from [SiteGround](https://www.capterra.com/p/228543/SiteGround/) Siteground was too expensive for my small business site/budget. Review Source Carlos Alberto G. Partner Computer Software Used the software for: 2+ years ### "To Improve" October 21, 2020 3.0 I have used it with several clients who only needed to have their site online and it has really worked very well Pros I have used several similar services that are often very complex. Ease of use for users with no system experience is extremely good Cons I think options are missing for advanced uses, as well as ways to modify settings at a low level. I think this is important to be able to enhance the service Alternatives considered [Amazon EC2](https://www.capterra.com/p/219781/EC2/)[Scaleway](https://www.capterra.com/p/206462/Scaleway/) Reason for choosing MyWebsite Simplicity of configuration and use Review Source Taylor W. Vice President Marketing and Advertising Used the software for: 1-2 years ### "The Merger Killed Their Billing System - Stay Away and Save Yourself the Headache" March 31, 2020 1.0 Ever since 1&1 and Ionos merged their billing system has taken a nosedive. We are locked out of our VPS contracts because they couldn't process payments through their customer panel properly. Since the billing issue occurred through their customer panel they sent a Paypal link. We immediately submitted payment and now they have to wait for the funds to transfer before their billing system automatically unlocks the contracts. None of their customer support team members \[SENSITIVE CONTENT HIDDEN\] from the Philippines and USA were able to help. "It is the billing system's issue and there is no magic button to unlock the contact," is the go-to line they all had. Don't trust this company. They are officially a scam. Pros The VPS options are really convenient for technical users Cons The technical skills necessary to operate a VPS through 1&1 ionos Review Source VR Verified Reviewer Business owner Education Management Used the software for: 6-12 months ### "Great to design websites with little coding knowledge" November 17, 2021 5.0 Pros Very easy to use website builder. This tool is very simple and easy to use. It only takes a few days to make a full website. Cons I’m very happy with everything. Can’t go wrong with MyWebsite. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Simple, straightforward, and easy to use" May 18, 2020 4.0 1&1 has been hosting my site for years, and using their MyWebsite has made the process even easier, and helps keep my site up-to-date and looking great. Pros It is very simple to set-up, very easy to use, and does not require a lot of experience or previous knowledge to use. Cons Not as many features are included in the standard version, but upgrades are available that provide you with even more features. Review Source PL Pierre L. Gérant pour la destruction des Nuisibles Environmental Services Used the software for: 2+ years ### "Totalement frauduleux" March 23, 2026 1.0 Toujours des renvois sur d'autres et aucune réalisation depuis 2 ans impossible d'avoir les bon interlocuteurs Pros Site rapidement créé mais plus de suite et qaue des fausses factures ou des. en plus en moins sans aucune justification Cons Site non publié depuis le 6 mars 2024 heureusement cela foncytionne sur l'internet mais pas sur leur site Review Source hugo V. Gerente Logistics and Supply Chain Used the software for: I used a free trial ### "MyWebsite, herramienta intuitiva para sítios web" April 19, 2023 3.0 Por las limitaciones antes comentadas, como me gusta tener las flexibilidad para realizar sitias web, he dejado de usarlo, creo que puede ser interesante para los que quieran tener un sitio teniendo solo conocimientos muy básicos. Pros MyWebsite es una herramienta que facilita la creación de sitios web para empresas mediante la utilización de plantillas especializadas en diferentes sectores. Con esta plataforma, los usuarios pueden crear sitios web de manera sencilla y eficiente, sin necesidad de tener conocimientos técnicos avanzados en diseño web. Cons Presenta limitaciones en cuanto a personalización. Además, se depende de la plataforma para alojar y mantener el sitio web, lo que podría representar un riesgo en caso de algún problema técnico. Review Source VR Verified Reviewer Instructor Airlines/Aviation Used the software for: 2+ years ### "Un buen maquinador de sitios webs para empezar." December 10, 2022 4.0 Pros Si no tienes ni idea de como hacer tu sitio web, esta herramienta de iones puede ser una buena forma ya que es simple e intuitivo, además de tener el soporte de ionos detrás. Cons Se queda corto en muchos aspectos, para empezar esta bien. Cumple y poco más, no esperes hacer grandes proyectos con este software. Review Source VR Verified Reviewer Marketing Manager Used the software for: 6-12 months ### "Only used for the one year and then switched providers" July 2, 2018 1.0 Pros The website builder was easy to use for people that do not know how to code a website, but it was very slow loading. Cons My website went down a lot when I was with 1and1 and there was nothing Support could do about it, super frustrating. Review Source VR Verified Reviewer Freelance Internet Used the software for: Less than 6 months ### "Un no tan conocido software para desarrollar tu propia pagina web" November 1, 2022 4.0 Pros Tiene funciones bastante interesantes que no muchos software de desarrollo de paginas posee, lo cual lo puede convertir en un alternativa interesante e incluso de bajo costo. Cons Mas alla de las funciones que posee que pueden despertar el interes del usuario, ese tambien es el problema, ya que, no posee tantas funciones de personalizacion necesarias las cuales generan que no sea una gran opcion en lo que respecta a personalizacion profunda. Review Source AH Andrew H. Self-Employed Entertainment Used the software for: 2+ years ### "Used to be Great Domain Provider" April 10, 2020 4.0 Pros You get good benefits when you buy a domain name from 1&1 such as emails, sub-domains, and email forwarders. Cons They stopped selling .99 cent domain names. Review Source RD RON D. DIRECTOR OF OPERATIONS Financial Services Used the software for: 1-2 years ### "Created a web page for my wifes online business" February 21, 2018 4.0 NOT MANY, DID NOT LIKE THE FUNCTIONALITY. ENDED UP CANCELING AND USING ANOTHER COMPANY. Pros 1&1 has servers in the US and Europe (Germany), which allows it to cater to a wide variety of international audiences while keeping the performance, levels high. Cons It is certainly not the best option as far as eCommerce websites are concerned(there are better ones out there). Fortunately after calling in I was able to cancel. In all it took me about 25 minutes to cancel my account. It would be nice if 1&1 could improve this process! Review Source JG Jonathan G. System Administrator Hospital & Health Care Used the software for: I used a free trial ### "Ionos Website Trial" November 24, 2019 3.0 Never worked with the vendor before but so far im enjoying everything and might keep it! Wish they had Exchange email though. Pros I wanted to test building my own domain, email and website. This vendor offered 1 year for domain, 30 days for email to test, all for $1! Great deal! Cons The current software used to make the website is ok. Seems better than most but takes some time to use. Review Source VR Verified Reviewer Responsable de Marketing Online Cosmetics Used the software for: 2+ years ### "Bueno para empezar sino tienes nada de conocimiento" October 24, 2022 3.0 Pros No necesitas ningún tipo de conocimiento y el constructor visual es muy fácil, es decir si inicias un negocio y quieres validarlo sin gastar mucho dinero en una web,este servicio tiene muchas plantillas que para comenzar te vendrán bien es una buena opción Cons Echo de menos más funcionalidades, las plantillas están bien pero si quiero una página preparada en condiciones e ir metiendo funcionalidades y opciones para el futuro lo veo limitado, sobre todo en parte de comercio electronico Review Source CC Chibuenyim C. COO Information Technology and Services Used the software for: 2+ years ### "IONOS services are excellent, far above average." November 5, 2021 4.0 Operational level Pros With IONOS, you get things done faster without much technical knowledge. Cons IONOS charges you even after cancellation of contact, if you don't send all that's necessary after cancellation. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing MyWebsite Starting cost. Switched from [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) Expansion and cost management. Review Source PR Paula R. Director Hospitality Used the software for: 2+ years ### "Zero experience, effective website: many compliments " May 17, 2023 4.0 At first it looked daunting to create my own site but it took no time at all to get the grips with the different features and create a cohesive website that does not look like a template site. Pros I particularly love the ease of creating a website with customised pages which incorporates my own brand colours, text and images. There is a large selection of widgets that I can effortlessly drag and drop onto a page from social buttons, text to HTML links to other apps. Cons There are a few areas of my website I'd like to customise more but the structure of the template won't allow this. It does not effect to users view of my site so it's not essential. Review Source MS Madhusudan S. Software Engineer Computer Software Used the software for: 6-12 months ### "Great for those without much coding experience to create websites" February 20, 2023 5.0 Although not the fastest, they have a tonne of features and can get you up and running rather quickly. extremely user-friendly website builder. It's incredibly straightforward and convenient to utilise this tool. A complete website can be created in only a few days. Pros Extremely user-friendly website builder. It's incredibly straightforward and convenient to utilise this tool. A complete website can be created in only a few days. When you purchase a domain name from 1&1, you receive great services including emails, sub-domains, and email forwarders. Cons The price of their services climbs significantly after the first year. After developing your website on their platform, switching to a less expensive choice could be challenging. The websites I host with 1&1 generally load more slowly than the ones I host with other businesses, I've also noticed. Review Source MI Michael I. CMT Alternative Medicine Used the software for: Less than 6 months ### "Massage practice" October 13, 2023 5.0 Overall very happy with the product and support from start to finish and in ongoing basis Pros I didnt care much about the site but the optimization online is solid, quick and easy and i M Avery happy with the swift responsiveness of the severs, platform and support Cons Not enough images to chose from in the free bulk of toys provided, i felt like i dont have enough to work with, monthly price for support could be a little less or at least could be discounted if prepaid for a year Reason for choosing MyWebsite Call Back with info from sales, instant support 24/7 Review Source VR Verified Reviewer Dependienta Consumer Services Used the software for: 6-12 months ### "Muy útil si tienes poca práctica" February 1, 2023 4.0 Pros Lo fácil que es de manejar y las funcionalidades que tiene por defecto Cons Echo en falta algunas funciones que utilizaba en otro programas similares Switched from [Web.com](https://www.capterra.com/p/151967/web-com/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Quería explorar otras opciones Review Source IS Ima S. Director Retail Used the software for: 2+ years ### "Not impress with platform" November 7, 2022 4.0 Not very pleasant. I Only used it for one year and had to move to better platform. Pros You couldn’t add files to save all the listing. It took so long to set the whole website because everything is manual. Cons So many cons. Every thing is manual. Anything g you want to add to make things easy you have to pay. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.