Who Uses This Software?

Contact Cubed is a SAAS based call center optimization solution centered around speech analytics to provide clients with actionable data


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Contact Cubed
  • www.contactcubed.com/
  • United States

About Contact Cubed Speech Analytics

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish


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Contact Cubed Speech Analytics Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

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