# Contact Cubed Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Contact Cubed Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/170995/Contact-Cubed --- # Contact Cubed Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Contact Cubed ## What is Contact Cubed? Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish ## What is Contact Cubed used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Speech Analytics](https://www.capterra.com/speech-analytics-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Contact Cubed?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.contactcubed.com/&name=Contact Cubed) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Contact Cubed 0.0 VS. [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $500 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (324) Value For Money 0.0 (0) Value For Money 4.7 (251) Customer Service 0.0 (0) Customer Service 4.8 (316) ## Contact Cubed alternatives [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Contact Cubed Overview ### What company size and specific industries is Contact Cubed built for? Contact Cubed is designed for small, mid-market, and enterprise organizations that operate call centers and need speech analytics for actionable data. It fits customer service, sales, and support teams across industries that rely on high-volume phone interactions, including contact center operations, outsourcing providers, and service-focused businesses. Features and Usability ### What are the key features of Contact Cubed? Contact Cubed includes CRM, call transcription, and natural language processing as core features. It also offers call recording, call monitoring, call logging, and computer telephony integration for call center management, plus dashboards, real-time analytics, reporting and analytics, visual analytics, alerts and escalation, and third-party integrations. Integrations ### Which third-party tools and platforms does Contact Cubed integrate with? Contact Cubed integrates with 6 third-party tools and platforms, including Five9, Invoca, Microsoft Azure, Momentum, Salesforce Sales Cloud, and Twilio. These connections cover call center, analytics, cloud, sales CRM, and messaging use cases. Getting Started and Support ### What training and onboarding options does Contact Cubed offer? Contact Cubed provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction, while live online sessions allow guided setup and product walkthroughs through virtual meetings. Getting Started and Support ### What customer support options does Contact Cubed offer? Contact Cubed offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Support experiences are not described in reviewer feedback here, so no patterns about response speed, helpfulness, or common frustrations can be stated from the available information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Automatic Transcription Use AI to convert voice into text automatically Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Contact Cubed 23 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Record audio or import/upload audio files Use AI to convert voice into text automatically Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Voice conversion to text Provides a channel for team members to share AI models, media files, communicate, and work together Computer-telephony integration is the use of computers to manage telephone calls Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Receive and/or send email notifications for urgent updates, requests, or other information Process and analyze human language in text or audio form Predict future data based on historical data sets Analyze and gain insights into data in real-time View and track pertinent metrics to find patterns and gain insights from data Enables users to search, access, and retrieve information from the system's database without needing technical assistance or support Analyze, correct, and monitor speech for transcriptions or recordings Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $500.00 Per User,Per Month ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[ Invoca](https://www.capterra.com/p/142981/Invoca/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.