# Bonfire Campground Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bonfire Campground Management the right Campground Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171000/Bonfire/reviews --- Bonfire Campground Management 4.3 (7) [View alternatives](https://www.capterra.com/p/171000/Bonfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bonfire Campground Management Ease of use 4.0 Customer Service 4.3 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CR Chesley R. Campground Accounting Used the software for: 1-2 years ### "Bonfire Is a Lifesaver " January 28, 2022 5.0 Bonfire is amazing. Their team is awesome and the software is super easy to use. My staff are not the best with computers and they helped us get up and running plus provided training which made everything smooth and seamless. Pros It is super simple to use and their customer service is phenomenal! Cons I wish they had a marketplace but understand the reasoning behind not having one. Review Source JB Joyce B. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "One time purchase " November 6, 2018 5.0 Overall it was easy to set up and make changes at will. My only complaint is that it doesn’t work well on my IPhone. But it is s great system that will keep your campground organized. Pros I like that it was a one time purchase, not a monthly fee. I tried others before getting a call from Bonfires Head Honcho, support team. Some were free to me, but expensive to my customers, so they didn’t want to use it. My regulars love the Bonfire reservation system. It’s easy to use and they can see if their favorite site is available! Cons I was upset about Bonfire not working well with Apple products. This was quite an obstacle in my business. So I would love to see that fixes. I have faith that support team is on it! Review Source JG Joy G. owner Hospitality Used the software for: 1-2 years ### "Extremely Poor Business Ethics" July 19, 2021 1.0 switched 2-3 times with credit card processing companies companies after I paid for all the square pos system, it became obsolete after one season. I paid for the software I was locked out with our warning. Only stating after I inquired why a clause that said I had to sign up to whatever credit card processor they choose to use and take reservations to keep my access. Therefore I lost all my reports. Never gave any indication this would happen after I told them I would be trying a new system Pros I liked the back end for use and the fact they did continued to upgrade . Cons I was a huge supporter of this software even offering them information on how to create a kiosk. I purchased the software outright. However they ended up switching their business model up changed the pos system a couple of times the credit card charges were insane . So I told them I was going to try another software company. I probably would have come back the next season but I was locked out of the system I paid for without any notice. So I lost all my reports that I counted on as I am a contractor for a municipal campground. Its a shame if thier credit card payment system was better I would never had left. We do aprox $500,000.00 a year. This did prompt me to make sure the software I am using now won't do what Lets Bonfire did . They will allow me access to my reports after I am not using them. Review Source MM Miranda M. General Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use." September 22, 2020 5.0 It has been good and as mentioned, upgraded our processes. However, due to payment issues we are still feeling as though we aren't quite up to snuff. Pros Our team chose this software because after researching several different applications they felt this one was easy to use and cost effective. It organizes our camping reservations and although I'm sure we haven't full utilized it's capabilities, it has upgraded our processes. Cons Unfortunately, we cannot use the online payment functions because they only contract with one payment processor. We are a small non-profit, we have no desire to have 10 different payment processing accounts, nor do we have individuals who are "personally" responsible for these contracts, which makes it extremely difficult to set up many different accounts. We would be much happier if the could integrate the user's chosen payment processor. Review Source JR Jacqueline R. Office manager Hospitality Used the software for: 1-2 years ### "Outback springs bonfire " August 4, 2021 5.0 Pros Has weekly, monthly, and quarterly view for guests Cons This program has been known to crash for no reason Reason for choosing Bonfire Campground Management One time purchase Review Source JK James K. Owner Hospitality Used the software for: 6-12 months ### "Good software but has more potential " October 31, 2018 4.0 This software has enabled me not to have to carry a pen and multi-page calendar. Storing customers info is more secure with this method Pros I like how the calendar is laid out and ease of entering customer info Cons I don’t like that it constantly has to be refreshed on a tablet or mobile device. I also wish it had a reservation origination date on the reservation within Bonfire. Review Source LD Lehea D. Rv Park Owner Consumer Services Used the software for: Less than 6 months ### "Easy as Pie" October 30, 2018 5.0 Because of Bonfire I have been given more time to focus on advertising and being here for my customers as well as family. Pros That it’s easy, organized and has that feel of still doing everything like pen and paper. The software is not over complicated and does exactly what you would like it to. They also make updates to the customers needs. Cons Honestly nothing at this time because any concerns you might have are addressed immediately due to the fact they care about there product and there customers. Review Source Similar Products Featured ## Related categories [Campground Management](https://www.capterra.com/campground-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.